Title: Four Points by Sheraton Shenzhen (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1111453&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Shenzhen Urban excitement meets tranquility at this modern Shenzhen hotel, perfectly positioned near shopping destinations and business districts ## Photo gallery for Four Points by Sheraton Shenzhen ![View from property - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/737f2ddf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Asian cuisine - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/9ae80b90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/a70b0b40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/54f90fa4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 1 King Bed - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/c0f75e8f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Shenzhen is near Coco Park Shopping Center and Huaqiangbei, offering a peaceful garden retreat. Travelers can recharge with coffee at the café, join yoga classes at the health club, use dry cleaning services, and savor Asian cuisine for dinner. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Room, 1 Queen Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/1f27f6b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Air conditioning HDTV Pillow menu Blackout drapes/curtains Shower/tub combination Bathrobes Private bathroom Hair dryer - 226 sq ft - Sleeps 2 - 1 Queen Bed - City view ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/07101b90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.4 Very good 5 reviews ### Highlights Air conditioning HDTV Pillow menu Blackout drapes/curtains Shower/tub combination Bathrobes Private bathroom Hair dryer - 226 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/064ef3ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 7.0 Good 4 reviews ### Highlights Air conditioning HDTV Pillow menu Blackout drapes/curtains Shower/tub combination Bathrobes Private bathroom Hair dryer - 226 sq ft - Sleeps 2 - 2 Double Beds - City view ### View all photos for Room, 1 King Bed ![Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/b29580cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning HDTV Pillow menu Blackout drapes/curtains Private bathroom Bathrobes Hair dryer Coffee/tea maker - 285 sq ft - Sleeps 3 - 1 King Bed - City view ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/522b1c8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning HDTV Pillow menu Blackout drapes/curtains Private bathroom Bathrobes Hair dryer Coffee/tea maker - 323 sq ft - Sleeps 3 - 2 Double Beds - City view ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/c0f75e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Air conditioning HDTV Pillow menu Blackout drapes/curtains Private bathroom Bathrobes Hair dryer Coffee/tea maker - 285 sq ft - Sleeps 3 - 1 King Bed - City view ### View all photos for Superior Suite, 1 Bedroom ![Superior Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/e481ac33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning HDTV Pillow menu Blackout drapes/curtains Shower/tub combination Bathrobes - 581 sq ft - Sleeps 3 - 1 King Bed - Mountain view ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/0c61210e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning HDTV Pillow menu Blackout drapes/curtains Separate bedroom Shower/tub combination - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed - Mountain view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Four-Points-By-Sheraton-Shenzhen.h1111453.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Four-Points-By-Sheraton-Shenzhen.h1111453.Hotel-Information) ## About the area Located in Futian, a neighborhood in Shenzhen, Four Points by Sheraton Shenzhen is near a metro station and near theme parks. Coco Park Shopping Center and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. [Visit our Shenzhen travel guide](https://www.expedia.ca/Shenzhen.dx6046792) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.51487%2C114.05723&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d1bZ4e57GIVQbG_RK_h4Elr4yKs=) 5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038 ### What's nearby - ![Shenzhen Futian Convention and Exhibition Center](https://images.trvl-media.com/place/6126875/8ec0717c-b714-4455-9cf7-4bfa7723b27c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shenzhen Convention and Exhibition Center 1 min drive \- 1.8 km - Huanggang Park 2 min walk \- 0.2 km - Shenzhen River 6 min walk \- 0.6 km - Huanggang Border Crossing 1 min drive \- 1.4 km - Shenzhen Bay 2 min drive \- 2.7 km ### Getting around - Futian Checkpoint Station 10 min walk - Hong Kong Lok Ma Chau Station 14 min walk - Hong Kong International Airport (HKG) 46 min drive ### Restaurants - 水围村夜市 2 min drive - The Grill & Bar 1 min walk - Yonghe King 永和大王 12 min walk - 喜井无限自助烤肉公司 2 min drive - McDonald's (麦当劳) 8 min walk ## About this property ### Four Points by Sheraton Shenzhen Upscale hotel near Shenzhen Convention and Exhibition Center Located close to Coco Park Shopping Center and Huaqiangbei, Four Points by Sheraton Shenzhen provides a coffee shop/cafe, a garden, and a hair salon. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Fitness classes and yoga classes are offered at the health club; Four Points by Sheraton Shenzhen also has dry cleaning/laundry services, car rentals on site, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center. Other perks at this hotel include: - A seasonal outdoor pool and a children's pool, along with pool umbrellas and a lifeguard on site - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - Express check-out, a reception hall, and ATM/banking services - A front-desk safe, 14 meeting rooms, and luggage storage Room features All 438 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Other amenities include: - Recycling and LED light bulbs - Bathrooms with free toiletries and hair dryers - 40-inch HDTVs with cable channels - Electric kettles, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/101000000/100640000/100638100/100638046/c5870e16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Shenzhen Futian Center by IHG Futian - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 308 reviews CA $107 CA $125 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=100638046&PinnedHotelID=100638046&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1510000/1500900/1500900/a9696929.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Shenzhen Futian by IHG Futian - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 713 reviews CA $138 CA $161 total includes taxes & fees Feb 10 - 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Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=9429009&PinnedHotelID=9429009&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/190000/189900/189840/b84c4d23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Shenzhen Luohu - Pool - Spa - Kids pool - Parking included 8.4 Very good 1,000 reviews CA $101 CA $117 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=189840&PinnedHotelID=189840&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498135/49e50f17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Skylight Garden Hotel Shenzhen Futian - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 169 reviews CA $96 CA $111 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1498135&PinnedHotelID=1498135&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/1000000/992700/992659/893aa216.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG Luohu - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 764 reviews CA $106 CA $123 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=992659&PinnedHotelID=992659&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (CNY 35 per day; includes in/out privileges) - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - China Spice - Taste - The Lounge ### Things to do - Children's pool - Fitness classes - Health club - Outdoor pool - TV in common areas - Yoga classes ### Family friendly - Children's pool - Laundry facilities - Lifeguards on site - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Guidebooks - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - 14 meeting rooms - Computer station - Conference center (5,651 square feet of space) ### Outdoors - Garden - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (59 inch wide door) - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 28 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 2004 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Lifeguards - No plastic coffee stirrers - Reception hall - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Restaurant dining guides ### More - Air conditioning - Desk - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from January 8 2026 to January 31 2026 (dates subject to change): - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 233.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children - Self parking fee: CNY 35 per day (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CNY 233.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Alipay and WeChat Pay Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The seasonal pool will be open from January to December Pool access available from 6:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Four Points Shenzhen Four Points Sheraton Hotel Shenzhen Four Points Sheraton Shenzhen Shenzhen Four Points Shenzhen Four Points Sheraton Shenzhen Sheraton Four Points Sheraton Four Points Shenzhen 4 Points By Sheraton Shenzhen Four Points By Sheraton Shenzhen Hotel Shenzhen Four Points Sheraton Shenzhen Hotel Four Points by Sheraton Shenzhen Hotel Four Points by Sheraton Shenzhen Shenzhen Four Points by Sheraton Shenzhen Hotel Shenzhen ## Frequently asked questions ### Does Four Points by Sheraton Shenzhen have a pool? ### How much does it cost to stay at Four Points by Sheraton Shenzhen? ### Is Four Points by Sheraton Shenzhen pet-friendly? ### How much is parking? ### What time is check-in at Four Points by Sheraton Shenzhen? ### What time is check-out at Four Points by Sheraton Shenzhen? ### Where is Four Points by Sheraton Shenzhen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Four Points by Sheraton Shenzhen Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.0 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 214 8 - Good 265 6 - Okay 84 4 - Poor 26 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Joel May 28, 2025 Liked: Amenities Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay. ##### Joel Stayed 3 nights in May 2025 ### 8/10 Good #### CHAUYU Jun 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is old but comfortable ##### CHAUYU Stayed 1 night in Jun 2025 ### 6/10 Okay #### Srujan Babu Jul 30, 2025 Liked: Staff & service Not a good variety of restaurants in the area, very limited to local Chinese foods only ##### Srujan Babu Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Michelle Nov 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good restaurants there ##### Michelle Stayed 4 nights in Oct 2023 ### 8/10 Good #### Ellen Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place us a bit old but location is good for keeping luggage after check out then sight seeing around and take back belongings before travel back to Hong Kong ##### Ellen Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Steven May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation ##### Steven Stayed 2 nights in May 2024 ### 10/10 Excellent #### Nandita Dec 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall Good ##### Nandita Stayed 1 night in Sep 2024 ### 6/10 Okay #### Wai Man Iris Sep 23, 2024 Liked: Staff & service, room comfort Shuttle bus schedule on every 1 hr to boarder. It's better to run it more frequently. Hotel is a bit old but comfortable. Good of buffet breakfast, quite a lot of choices. ##### Wai Man Iris Stayed 1 night in Sep 2024 ### 10/10 Excellent #### GURUPRASADJEEVAN May 16, 2024 Liked: Staff & service, property conditions & facilities, room comfort Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting. ##### GURUPRASADJEEVAN Stayed 5 nights in May 2024 ### 10/10 Excellent #### Naotoshi Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### Naotoshi Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Vassily Sep 10, 2025 Liked: Amenities Comfortable ##### Vassily Stayed 1 night in Sep 2025 ### 4/10 Poor #### Harkaran Oct 19, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel room was not very clean with stain on sheets carpets and curtains. The bathroom fixtures were loose and the hotel overall is in need of a refurb. The room also had a smell of tobacco. Breakfast was good, lots of choice. ##### Harkaran Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Adrian Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good for a business trip ##### Adrian Stayed 3 nights in Jan 2025 ### 6/10 Okay #### I Man Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Too old, especially bathroom needs to have renovation. ##### I Man Stayed 1 night in Jul 2025 ### 6/10 Okay #### Weiyao Jul 9, 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities room is OK ##### Weiyao Stayed 1 night in Jul 2025 ### 6/10 Okay #### Hsiao Fen Sep 22, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The room was in poor condition, with heavy smoke smell coming from the air conditioner. It was so bad that I had to wear a mask just to sleep ##### Hsiao Fen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Emanuel Feb 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Late checkout available. ##### Emanuel Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Yee Fatt Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service ##### Yee Fatt Stayed 4 nights in Nov 2024 ### 4/10 Poor #### John Mar 30, 2025 Liked: Staff & service Disliked: Property conditions & facilities Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful. ##### John Stayed 1 night in Mar 2025 ### 10/10 Excellent #### EE LING Mar 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### EE LING Stayed 2 nights in Mar 2024 ### 8/10 Good #### Ka Tai Jan 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nthy special ##### Ka Tai Stayed 1 night in Dec 2024 ### 6/10 Okay #### Pansy Oct 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities A bit far away from subway. ##### Pansy Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Hsiao Fen Oct 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Disappointing and Unhygienic – Avoid This Hotel This was my second stay at Four Points by Sheraton Shenzhen, chosen for its location. Unfortunately, both experiences were unacceptable. The room I was given had visible mold on the walls, AC vents, and even the headboard. The bathroom was filthy and moldy, and the smell made the room unbearable. I was shown several alternative rooms—all were equally bad, with mold, smoke smells, and even a bed bug spotted on a pillow in one of them. I was eventually placed in a different building, but the room was still far below expectations: no sound insulation, wet and slippery bathroom with no partition, and a strong chemical odor in the hallways. Even basic amenities like a refrigerator were missing. The photos on Hotel.com are completely misleading. This property is not hotel quality—it’s more like a run-down motel. I'm extremely disappointed and concerned for the health risks this place poses. Do not recommend this hotel to anyone. Avoid if you value your health and comfort. ![](https://a.travel-assets.com/ugc/hotel-reviews/6d7b7adb-9c00-4899-a952-60d2acef73cf-1759717442953.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e421b6e-2be1-4107-b380-7047612e4ae0-1759717440992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d2737d29-4312-4cab-8872-b67f933379b8-1759717440909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b93224ab-06a8-4618-8959-8914cbcad404-1759717437544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hsiao Fen Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Rohan Oct 18, 2025 Disliked: Cleanliness, property conditions & facilities Place was quite dated and janky. Black Mold in the bathroom. Carpets were not clean. Wifi was super slow. shower curtain broke off and fell a day before I was leaving. One of the lamp plugs was broken with wires exposed and was live. Luckily I noticed it and unplugged it. Reception desk barely spoke any english (Yes I know I was in another country, but if it's a sheraton name and they're catering to foreign visitors, they should have at least a couple people that understand the language). Translation apps were hard to use for specific questions. Had to figure it out myself. staff was all young kids (Teenagers, or barely in their 20s and had no idea what I was asking for). There was only one guy named Bruce that was helpful, but I was on my own when he was not working. Other than breakfast, the food was not good at all. The lobby restaurant had limited options. It's far away from other food choices and unless you understand the language, the food delivery app was impossible to use. hotel is not located in any walkable area so you had to take a 15 min taxi ride to get to any major populated areas. ##### Rohan Stayed 7 nights in Oct 2025 ### 8/10 Good #### Baron Apr 30, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable. ##### Baron Stayed 1 night in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Yizhi Hotel Gz Yuexiu Park Railway ](https://www.expedia.ca/Guangzhou-Hotels-Yizhi-Hotel-Gz-Yuexiu-Park-Railway.h103775627.Hotel-Information) > > [Ascott Fengyishan Shenzhen](https://www.expedia.ca/Shenzhen-Hotels-Ascott-Fengyishan-Shenzhen.h110627800.Hotel-Information) > > [DAYHELLO HOTEL SHENZHEN](https://www.expedia.ca/Shenzhen-Hotels-DAYHELLO-HOTEL-SHENZHEN.h110576203.Hotel-Information) > > [Hampton by Hilton Foshan Jun'an](https://www.expedia.ca/Foshan-Hotels-Hampton-By-Hilton-Foshan-Junan.h112943757.Hotel-Information) > > [Yizhi Hotel Rainbow Bridge Subway Gz](https://www.expedia.ca/Guangzhou-Hotels-Yizhi-Hotel-Rainbow-Bridge-Subway-Gz.h30522281.Hotel-Information) > > [Jumeirah Guangzhou](https://www.expedia.ca/Guangzhou-Hotels-Jumeirah-Guangzhou-Hotel.h38264971.Hotel-Information) > > [Baiyun Hotel Guangzhou](https://www.expedia.ca/Guangzhou-Hotels-Baiyun-Hotel-Guangzhou.h916740.Hotel-Information) > > [Huizhou Fameya Hotel](https://www.expedia.ca/Huizhou-Hotels-Huizhou-Fameya-Hotel.h8634807.Hotel-Information) > > [Guangzhou Manguo International Hotel](https://www.expedia.ca/Guangzhou-Hotels-Guangzhou-Manguo-International-Hotel.h28957367.Hotel-Information) > > [GreenTree Inn Zhongshan West District Fuhua Road Hotel](https://www.expedia.ca/Zhongshan-Hotels-GreenTree-Inn-Zhongshan-West-District-Fuhua-Road-Hotel.h35563697.Hotel-Information) > > [Laiyin Garden City Hostel](https://www.expedia.ca/Shenzhen-Hotels-Laiyin-Garden-City-Hostel.h32869803.Hotel-Information) > > [ECHARM PLUS Hotel Smart New City Branch](https://www.expedia.ca/Foshan-Hotels-ECHARM-PLUS-Hotel-Smart-New-City-Branch.h100038607.Hotel-Information) > > [Wyndham Guangzhou Baiyun Mountain](https://www.expedia.ca/Guangzhou-Hotels-Junluxe-Guangzhou-Baiyun.h90141508.Hotel-Information) > > [Grand Villa Hotel](https://www.expedia.ca/Guangzhou-Hotels-Grand-Villa-Hotel.h29338686.Hotel-Information) > > [LIA Hotel](https://www.expedia.ca/Shenzhen-Hotels-LIA-Hotel.h78068970.Hotel-Information) > > [W O O K A](https://www.expedia.ca/Huizhou-Hotels-W-O-O-K-A.h37793610.Hotel-Information) > > [Vienna International Hotel Guangzhou Baiyun International Conference Center](https://www.expedia.ca/Guangzhou-Hotels-Vienna-International-Hotel.h109531571.Hotel-Information) > > [Chimelong Hotel](https://www.expedia.ca/Guangzhou-Hotels-Chimelong-Hotel.h15262307.Hotel-Information) > > [Lijing Hotel](https://www.expedia.ca/Shenzhen-Hotels-Lijing-Hotel.h9862601.Hotel-Information) > > [Echeng Hotel Shenzhen Tian'an Yungu ](https://www.expedia.ca/Shenzhen-Hotels-Echeng-Hotel-Shenzhen-Tianan-Yungu.h100811353.Hotel-Information) > > [Qingyuan Yuanguang Argyle Hotel](https://www.expedia.ca/Qingyuan-Hotels-Qingyuan-Yuanguang-Argyle-Hotel.h92935852.Hotel-Information) > > [Holiday Inn Airport Guangzhou by IHG](https://www.expedia.ca/Guangzhou-Hotels-Holiday-Inn-Airport-Guangzhou.h8827280.Hotel-Information) > > [Royal Prince Hotel](https://www.expedia.ca/Foshan-Hotels-Royal-Prince-Hotel.h27697792.Hotel-Information) > > [Guangdong Hotel Zhuhai](https://www.expedia.ca/Zhuhai-Hotels-Guangdong-Hotel-Zhuhai.h11456539.Hotel-Information) > > [YOYO International Apartment](https://www.expedia.ca/Guangzhou-Hotels-YOYO-International-Apartment.h26909193.Hotel-Information) > > [Guangzhou Guangyun Hotel](https://www.expedia.ca/Guangzhou-Hotels-Guangzhou-Guangyun-Hotel.h112980298.Hotel-Information) > > [LN Residence Guangzhou Changdi - Free shuttle between hotel and Exhibition Center during Canton Fair](https://www.expedia.ca/Guangzhou-Hotels-LN-Residence-Guangzhou-Changdi.h45038360.Hotel-Information) > > [Grade Hotel Shenzhen Shekou Sea World](https://www.expedia.ca/Shenzhen-Hotels-Shenzhenhaishangshijie-ICON-LABjiudian.h65265919.Hotel-Information) > > [Bodun International Serviced Apartment - Guangzhou](https://www.expedia.ca/Guangzhou-Hotels-Bodun-International-Serviced-Apartment-Guangzhou.h15114275.Hotel-Information)