Exterior

Reviews of Crowne Plaza Shenyang Parkview, an IHG Hotel

4 out of 5
Crowne Plaza Shenyang Parkview, an IHG Hotel
No.88 Huanghe Nan Street, Huanggu District, Shenyang, Liaoning

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 97 reviews" "
Rating 8 - Good. 47 out of 97 reviews" "
Rating 6 - Okay. 13 out of 97 reviews" "
Rating 4 - Poor. 4 out of 97 reviews" "
Rating 2 - Terrible. 4 out of 97 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally speaking it is a good experience, but the smoking smell is bit strong when you entered the hotel.
Stayed 3 nights in Mar 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Helpful staff that allow a late check out. Room conditions are good and comfortable.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some wear and tear is noticeable but it's still generally a really nice place. Staff are very helpful and accommodating. Location is excellent.
Stayed 3 nights in May 2019

2/10 Terrible

Markus

Disliked: Staff & service, property conditions & facilities, room comfort
It was terrible,i’ve Reserved and paid for 2 nights X 4 rooms,we walked out after 1 night stayed.The rooms are hot,no aircon !!! Only air flow.We managed to change room but same thing.Very disappointed ! Worst stayed ever ! Not recommended !!
Stayed 2 nights in May 2019

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve booked 4 rooms and it was terrible
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the crowne Plaza , Parkview , 3 times All the staf are very helpful , and there is a good level of English spoken, by some of the staff,. on my next visit to Shenyang , I will be staying at this hotel again . It offers every thing I need and more ! Its clean, comfortable and with a very high standard of staff. I look forward to staying with you again THIS HOTEL HAS THE WOW FACTOR Well done to the management , but an even bigger well to ALL the staff.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in / out helpful staff clean , large rooms WILL STAY AGIAN
Stayed 3 nights in Jan 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from linda on Dec 12, 2018
尊敬的宾客您好,感谢您选择沈阳国际皇冠假日酒店,真诚的期待您再次光临。

8/10 Good

Ridolph, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel first room was not good.. no view had to upgrade ..
Stayed 1 night in Sep 2018
Response from Linda Zhang on Sep 21, 2018
Dear Guest, Thanks for your comments, and you could contact us in advance when you come next time, and we will arrange a good view room for you. Thank you for your choice.

6/10 Okay

Kelvin, Singapore

Disliked: Cleanliness, staff & service, room comfort
Poor service
1. Hotel staffs poor attitude. 2. Towels in the room are dam seem like not properly dried.
Stayed 1 night in Aug 2018
Response from linda zhang on Aug 21, 2018
Dear Guest, thank you for staying with us, we pay highly attention to guest experience. According to your comments, we will take more training to employees. We truely expect that you could choose our hotel at next time and find our improvements.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Overall a very pleasant stay. Area extremely convenient, staff were friendly and helpful, rooms are pretty standard. Would stay again.
Stayed 8 nights in Jun 2018

10/10 Excellent

paul H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed in this hotel for 2 separate days in a week and were put into a room at the end of the corridor facing the road junction on both days. Pity noisy over the night due to busy traffic and road construction works immediately adjacent to the hotel. There were sands(?) on the bedding in the first room and an half emptied water bottle next to the bed in the second one.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The location of the hotel is great - close to a park, close to a supermarket, lots of restaurants nearby (both Chinese and western - Pizza Hut and KFC). The hotel breakfast buffet is also fantastic with lots of choices. Given how new glitzy new hotels are popping up everyday these days in China, this hotel is showing its age - the windows are dirty, the rooms are not that clean. More importantly, the service staff in the Alcala restaurant needs lot more training. Overall, the hotel delivers a lot of value for the money and I would stay there again.
Stayed 6 nights in May 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Ok hotel, not so good breakfast
Overall hotel was ok room and amenities were clean. Small gym but had the basics. Breakfast buffet was disappointing. Many of the “hot” items were cold

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and rooms for business trip to Shenyang. The room was a good size with all the comfort features for bed and bath. Will stay there again next trip to Shenyang.
Stayed 1 night in Dec 2017

8/10 Good

Maxwell

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be careful where you choose to eat at this hotel
Everything was ok except on arrival went to the western restaurant on 1F arriving there at 1:25pm we were refused service because they closed at 2:00pm not the way to treat guests of the hotel the service directory in the room advised that the restaurant was open from 0600 to 2300 no mention of any closing time during that period
Stayed 1 night in Sep 2017

10/10 Excellent

shin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
5 star hotel. high standard
Stayed 2 nights in Jul 2017

8/10 Good

Jack E.

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

8/10 Good

Ray, Melbourne, Australai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the better places to stay in Shenyang whils

8/10 Good

faris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We always go this hotel once a year. The biggest park and shopping area is walking distance

10/10 Excellent

Allen, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and price.
The hotel service was great. The counter girls and guys always had a smile on their face and was courteous and polite to help as they can. I give this hotel a 4 star as its furnishings are a bit aged, but generally everything is very satisfactory. Went back and stayed again on my return to Shenyang. Will definitely stay there again and will recommend to anyone considering to stay in Shenyang. My highest recommendations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jessica, Los Angeles

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay
Overall it was a pleasant stay. The only problem was that when I checked into my room, the room wasn't cleaned up yet. All the other services were good. Customer service was good. Nice gym and swimming pool.

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service
Passport is good enough for check-in!!
Frontdesk need to show more apathy toward guests' problem.

10/10 Excellent

Robert, Glasgow,United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Holiday
My wife and family enjoyed our stay.Staff were friendly and helpful.Restaurant facilities were good,breakfast choices were excellent with a variety to suit everyone!As this was our first visit to China we were very happy regarding the facilities and would recommend this hotel.

10/10 Excellent

Daisy, Edmonton, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
We love this hotel a lot, the staff are very helpful and the dinner buffet is very good. It is near to the "Beiling" Park, which is a big bonus.

8/10 Good

KEITH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Shenyang
A pleasant hotel stay for a short business trip. Location is good and conveniently located near many local amenities and tourist sites. Best of all, the ride to airport is only slightly more than 30 minutes on light traffic; ie. Sunday.

8/10 Good

Oliver, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy hotel but a bit far out
Perfectly nice hotel but quite far out from the city center (about 15 mins) There is another Crowne Plaza in the center very close to the train station but this one appears to be much nicer. Very spacious rooms and friendly staff. Great restaurants with Japanese and Western food. Overall a like!

8/10 Good

Brian, Tri-Cities, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Week In Shenyang
Hotel staff very friendly and helpful. Lost my prescription glasses in the gym locker room and the staff was able to find them.. VERY HAPPY!

10/10 Excellent

Tony, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. On par with a 4 star hotel in US
I stayed 4 nights at the hotel. Great facility, very big and clean room, very nice location. My room rate includes free breakfast. The breakfast buffet is fantastic, with over 100 items to choose from. I plan to stay at this place again in my future trip to Shenyang. Highly recommend.

8/10 Good

BEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Not as good as the reviews say...
I was under the impression of the reviews on the site and the nicely taken photos from the site. But when I arrived at the hotel, it was no where near impressive. It was worse when I found out my room was actually facing the INSIDE of the hotel lobby...and I couldn't even pay more to get upgrade cos of my online booking. This is a OK hotel for budget biz traveler...

10/10 Excellent

M, Sheffield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in good location
Extremely comfortable hotel with very helpful staff - location was just perfect for most of my work in Shenyang, but the area is also more pleasant than downtown, which is pretty crowded (you can walk to the park after dinner, for example), so I would very probably stay here again even if it meant more daily travel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value
+good value on price, next to Tesco, shops and park with a nice surrounding. - a bit small compared to Crowne Plaza I lived in, breakfast and lunch are not comprehensive nor nice, a bit far from downtown and subway station

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air Conditioning
The only "complaint" I would have about staying here this time is that I could not control the air conditioning. It was a little too hot in the room and though I turned on the air con to cool the room a bit, it seemed like it did nothing at all. It is still cold this time of year in Shenyang but I don't think it was necessary to have the rooms so warm.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

speedstar, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Shenyang North Stn.
Great Stay, can't ask for much more for a stay for 6 days for business. It is a bit out off the way but it is much newer then most other hotels in the downtown area.

10/10 Excellent

Greg C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Recommend !
I spent 2 nights at the Crowne Plaza Shenyang Parkview. I found the hotel staff to be very pleasant and helpful and my room was comfortable and well appointed. I would definitely stay at the Crowne Plaza Shenyang Parkview again. It's a nice hotel.

10/10 Excellent

walkkkkkkk, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you can stay in the hotel whole week
It's very good location in Shenyang and the hotel is new and modern and the food everything is good.

4/10 Poor

Evelthon, London

Liked: Cleanliness
Disliked: Room comfort
Nice rooms but hotel not up to international stand
I stayed here for one night and chose it on the basis of being part of an international chain. The building itslef is quite nice and modern as are the rooms: spacious, clean and very comfortable. However: almost no member of staff spoke English and even the most basic requests became a big deal. In fact it was so frustrating that in the end I gave up asking for anything. Ordering in the restaurant had to be done through pointing at the pictures, and reception staff's understanding didn't really go beyond the words "room", "credit card" and "passport". Also, the air conditioning in the room didn't work. It seemed like they set a minimum temperature (energy saving) at 25 Celsius which is uncomfortably high. Of course trying to explain this to the staff was impossible (no English again) so I gave up. So overall, dispointed with my stay. I'd chosen to stay here because it was an international hotel but in reality it was anything but.

8/10 Good

Hong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
疫情后请继续加油!
与多年前入住酒店的差别在于装潢已经老旧了,床品还能保持不错的舒适和整洁度;疫情后刚刚恢复自助早餐,品相没有原来丰盛,不过主厨还是亲自送上了现做的法式吐司让客人感受到了温暖和用心,继续加油吧!
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Chaleur importante dans la chambre, clim non opérationnelle et l’hotel demande un rafraîchissement général
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안한 나홀로 여행
좋은 환경에서 편하게 잘 지냈습니다.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
エアコンがきかない。 シャワーが弱い。 景色が良くない。 ベッドの固さは良かった。
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良いホテルでした。また機会があれば宿泊したいと思います。
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Property conditions & facilities
******************
Stayed 3 nights in Apr 2019