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Reviews of Motel 6 Front Royal, VA

2 out of 5
Motel 6 Front Royal, VA
141 West 15th Street, Front Royal, VA

Reviews

6.6
Rating 10 - Excellent. 83 out of 384 reviews" "
Rating 8 - Good. 105 out of 384 reviews" "
Rating 6 - Okay. 70 out of 384 reviews" "
Rating 4 - Poor. 59 out of 384 reviews" "
Rating 2 - Terrible. 67 out of 384 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Nathan

Nice view & Travel Area
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
tv didnt operate proprerly. Notva very clean place
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi MarkThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

Beth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were horrible and hard. Used towels left in room. Sent us around the back with a trailer. NO ROOM. Too tired to care
Response from Brand Experience Team on Feb 28, 2024
Hi Beth,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

John

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, the staff was friendly and the koi pond is pretty cool.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Feb 7, 2024
Hi JohnWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

william w

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi William,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Monica

Stayed 4 nights in Dec 2023

4/10 Poor

Ronald

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches not very clean no coffee alot of times floors dirty

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
attitudes here, will NEVER stay again! Avoid!
This place has really gone down hill. it was never that nice of a place but at least the lady there at night was nice previously. When we went to check in she gave me an attitude because I requested the same room on the corner that makes it easier on my girlfriend to walk up. she has issues walking. we were put in a room in the middle of the motel even though I had previously requested in writing when booking the stay. Then the toilet backed up I asked for a plunger for the toilet, and was never checked on to see if the problem was fixed! The toilet would take forever to go down. we booked 2 nights, and were out the following day, upon returning the 2nd night we needed towels because of needing to use some from the toilet and went to the desk and no one was there! I went back over 4 times within an hour and no answer! I called 4 or 5 times from the room and no answer there either! the following morning I went back needing towels so we could both take showers before leaving and the man at the desk hands me 2 towels! also with an attitude. This place is unreal! For several years we would stay here for our getaway to the area. It will NEVER happen again! Avoid this place!
Stayed 2 nights in Dec 2023
Response from Nancy Y. on Dec 21, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value!! The room was clean and updated. Impressed with the hotel.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 12, 2023
Thank you so much for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

2/10 Terrible

Monica

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We had roaches in our room
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from I-81, close to Skyline Dr. Leaky toilet valve ran frequently thru the night.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Jean

Disliked: Cleanliness
Pest problem
The price is good and the hotel is quiet. The problem is they have roaches.
Stayed 6 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Jean,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

M. Christian

Travelled with family
Rooms have only bare necessities. Only microwave and fridge. One mirror. Clean but run down. Management not the friendliest and difficult to understand.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi M. Christian,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches. Immediately refunded
Checked in. 5 min later they refunded our money. Walked into bathroom and turned light on. 4-6 roaches scattered. Had to drive 45 min in wrong direction for another hotel. No idea about anything else. ROACHES
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Patricia,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Good

Sameer

Stayed 1 night in Oct 2023

6/10 Okay

Shaun

Travelled with family
Stayed 1 night in Oct 2023

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Cute property but could use some maintenance. Still worth the stay.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hey Patricia, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

8/10 Good

Jo-Ann

Stayed 1 night in Sep 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Leanoria

Travelled with family
A close stay near all restaurants
We needed to have a place near our event so the dogs hung out til we got back. The room was clean and comfortable
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Leanoria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Crystina

Business traveller
Terrible!
I was not given the room I paid for. Water was not hot. Urine stains on bed.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Crystina,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6
Been really good quiet and they don't bother you nice people here
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Ronald, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Joe

Stayed 1 night in Aug 2023

10/10 Excellent

Joe

Stayed 1 night in Aug 2023

6/10 Okay

Kirby

Stayed 7 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TOTAL HELL! THEY CAME IN MY ROOM WHEN I WENT SHOPPING AND THREW OUT ALK 9F MY BELONGINGS! THOUSANDS OF DOLLARS WORTH INCLUDING MY COMPUTER! DO NOT STAY HERE! HORRIBLE WIFI AS WELL! DO NOT STAY HERE! DO NOT STAY HERE! DO NOT STAY HERE!

8/10 Good

Kirby

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be nice to place and breakfast but everything is good
Stayed 7 nights in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Kirby,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good owners. No tables in the rooms which hurt me for interviewing on Teams etc., but price of rooms make it a great place. Location is great. Walking distance to the pizza restaurant of the Melting Pot restaurant is great. The Melting Pot not only has the greatest pizza in the state, but also the number one privately owned pizza restaurant on the entire East Coast! The crispy pizza is so great that people from California have it shipped to them! Great motel, great bargain and great owners make this one of the best Motel 6's in the country
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Alan,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Shanon

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Shanon,Thank you for the perfect rating!!Maz K.#Team6

8/10 Good

Alyssa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
clean & nice
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Alyssa,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Lynn

Stayed 2 nights in Jul 2023

8/10 Good

Family

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well lit.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Travelers,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No toilet paper in the bathroom or anywhere. I didn't need it, but it would have been nice, just in case.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Larry,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 Terrible

eric

Stayed 1 night in Jul 2023

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
That was a bad decision since the check in was everything a nightmare they weren't able to find my reservation finally the front desk staff got it they assigned a room for me #139 and the cigarette smell was disgusting they change my room the bath tub was burned with cigar and the bathroom had old soap left from other customers, the next day I left the room to do something and when I got back my card was blocked to open the room and I when to the front desk and there was the owner and He never try to help also charge me again to open my room for me, And he refuse to give me my receipt after I payed he told me I'll give you your receipt after your checkout I'll never recommend this place. (Large of weird people around all the time)
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on Jul 12, 2023
Hi Andres, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Maz K. #Team6

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy place for a quick stay
Stayed 2 nights in Jun 2023
Response from Nancy Y. on Jul 6, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Gabriella

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very recently updated motel. clean modern sleak with old feeling exterior
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 27, 2023
Hi Gabriella,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

8/10 Good

Deborah

Stayed 1 night in Jun 2023

2/10 Terrible

john

Disliked: Cleanliness, property conditions & facilities
The bed where hard and the place was dirty.
Stayed 3 nights in Jun 2023
Response from Brand Experience Team on Jun 21, 2023
Hi John, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

6/10 Okay

Glen

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So relaxing! Great shower, really comfortable beds, very clean rooms. Friendly and accommodating staff.Pet friendly too. The Skyline Parkway, caverns, and Civil War sites an easy drive away. Highly recommended!!
Stayed 1 night in May 2023
Response from Brand Experience Team on May 31, 2023
Hi Stephanie, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

4/10 Poor

John, Stockport

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a lot of work but it was an ok bed to sleep it. Served its purpose i guess.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on May 10, 2023
Hi John,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6