Dinner served, beach views

Reviews of Bay Pointe Inn

2.5 out of 5
Bay Pointe Inn
11456 Marsh Road, Shelbyville, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 323 out of 441 reviews" "
Rating 8 - Good. 91 out of 441 reviews" "
Rating 6 - Okay. 19 out of 441 reviews" "
Rating 4 - Poor. 8 out of 441 reviews" "
Rating 2 - Terrible. 0 out of 441 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for Easter week/spring break. The Easter brunch was wonderful, with a great variety of different offerings that were all good and the staff at brunch were exceptional. We spent five nights in the main inn which has undergone an amazing renovation (almost complete) of all of their rooms and facilities. We chose a Lakeside Deluxe Suite which was very comfortable and a joy to stay in. The fireplace was welcome on the chilly spring days we had as well as the whirlpool tub. The bed was comfortable, the chairs were very comfortable( nap worthy) and the balcony with the view of the lake was was very relaxing. As I said, they are renovating all of their rooms, they were working on the bathrooms when we were there, I would have liked to have known that there would be construction going on. That being said, the small amount of noise wasn't an issue and the contractors were just as pleasant and respectful as the rest of the hotel staff. We did find it odd that in our newly remodeled bathroom, there were no towel bars. It would have been nice to have this option, instead of leaving them on the floor or over the shower door. Overall I would recommend Bay Pointe Inn, Bay Pointe Woods and the Bay Pointe Cottages(we almost booked this, maybe next time) for an enjoyable getaway.
Stayed 5 nights in Mar 2024
Response from Bay Pointe on Apr 5, 2024
Thank you so much for your review, we are glad you enjoyed your stay with us. We look forward to having you as our guest in the future!

10/10 Excellent

Kasey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and kept up! Excellent place!
Stayed 2 nights in Mar 2024
Response from Bay Pointe on Apr 5, 2024
Thank you for your review, we look forward to having you as our guest in the future!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a spot to stay at Gun Lake while doing some work on our family home. Bay Pointe was a terrific option - clean spacious room, friendly service - especially bartender Ricky, and a delicious dinner. I’ve been to Bay Pointe many times for drinks or dinner but this was my first time staying on the property. Bay Pointe exceeded expectations - well done.
Stayed 2 nights in Mar 2024
Response from Bay Pointe on Mar 18, 2024
Thank you for your review, we are glad you enjoyed the hotel and our on site restaurant! We look forward to seeing you again,

10/10 Excellent

Nadyia

Stayed 1 night in Jan 2024
Response from Bay Pointe on Mar 18, 2024
Thank you for your review, we hope to see you again!

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Gregory

Stayed 2 nights in Dec 2023

10/10 Excellent

Natallie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and cozy place to stay on the lake.
Always have a wonderful time at the Bay Point. Appreciated the check in early while in town to visit family for the holidays . We enjoy our stay every time, highly recommend this hotel for any occasion!
Stayed 1 night in Dec 2023
Response from Bay Pointe on Dec 18, 2023
Thank you so much for your review, we hope to see you again soon!

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2023
Response from Bay Pointe on Dec 18, 2023
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times over the last few years.
Stayed 5 nights in Oct 2023
Response from Bay Pointe on Oct 23, 2023
Thank you for your review, we look forward to having you back!

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and very clean...the view was excellent...An awesome choice....
Stayed 3 nights in Sep 2023
Response from Bay Pointe on Sep 25, 2023
Thank you for your review, we hope to see you again!

10/10 Excellent

Annastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely! We will be back.
Stayed 1 night in Sep 2023
Response from Bay Pointe on Sep 21, 2023
Thank you for your review, we hope to see you again!

6/10 Okay

Elizabeth

Travelled with partner
Disliked: Property conditions & facilities
We had a bee's nest on the balcony. We payed extra for a lake view that i could not enjoy. I am allergic. I let them know. At check out.Would have been nice to get a little bit off the bill.But no.
Stayed 1 night in Sep 2023
Response from Bay Pointe on Sep 18, 2023
Thank you for your review, we are sorry about the bees on your balcony. That certainly is something we do try to stay on top of, and would certainly have addressed at the beginning of your stay if notified.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Bay Pointe on Sep 15, 2023
Thank you for your review, we are glad you enjoyed your stay.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Brought issues in my room to attention of several staff at desk and they tried more to give excuses, didn’t know when workers would be onsite but still gave excuses.
Stayed 3 nights in Jul 2023

10/10 Excellent

Donna M

Travelled with partner
Liked: Staff & service, property conditions & facilities
A wonderful getaway resort
Stayed 1 night in Jun 2023
Response from Bay Pointe on Jun 29, 2023
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Bay Pointe on Jun 20, 2023
Thank you for your review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Bay Pointe on Jun 20, 2023
Thank you for your review

10/10 Excellent

Michael, Munster

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
its nice
Stayed 1 night in May 2023
Response from Bay Pointe on Jun 20, 2023
Thank you for your review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Bay Pointe on Jun 20, 2023
Thank you for your review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Bay Pointe on Jun 20, 2023
Thank you for your review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Bay Pointe on Jun 20, 2023
Thank you for your review

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Gun Lake from our deck
Stayed 2 nights in May 2023
Response from Bay Pointe on Jun 20, 2023
Thank you for your review

10/10 Excellent

kotryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very peaceful and cozy!
Stayed 1 night in Apr 2023
Response from Bay Pointe on May 1, 2023
Thank you for your review, we are glad you enjoyed your stay. We look forward to seeing you again!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Bay Pointe on May 1, 2023
Thank you for your review.

10/10 Excellent

Djinefa

Stayed 3 nights in Mar 2023
Response from Bay Pointe on Apr 26, 2023
Thank you for your review, we hope to see you again!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Bay Pointe on Apr 26, 2023
Thank you for your review, we hope to see you again!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Close to Casino.
Stayed 1 night in Mar 2023
Response from Bay Pointe on Mar 13, 2023
Thank you for your review, we hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like how far out it was from everything but that’s neither here or there,I loved everything else about it,it was lovely and staff was lovely as well,very helpful.
Stayed 1 night in Mar 2023
Response from Bay Pointe on Mar 13, 2023
Thank you for your review, we hope to see you again.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Bay Pointe on Feb 16, 2023
Thank you for your review, we look forward to seeing you again!

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Very clean and easy check in & out. Pool overseeing was a bit much hard to relax when getting inspected all the time. Definitely will stay again.
Stayed 1 night in Feb 2023
Response from Bay Pointe on Feb 14, 2023
Thank you for your review, we look forward to seeing you again!

10/10 Excellent

Fawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Bay Pointe on Feb 14, 2023
Thank you for your review, we look forward to seeing you again!

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good experience. Very friendly staff nothing really to dislike.
Stayed 1 night in Feb 2023
Response from Bay Pointe on Feb 7, 2023
Thank you for your review, we hope to see you again!

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2023
Response from Bay Pointe on Jan 25, 2023
Thank you for your review. We hope to see you again in the future!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff , beautiful scenery , would recommend a million times. Definitely going will be staying again
Stayed 1 night in Jan 2023
Response from Bay Pointe on Jan 18, 2023
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Bay Pointe on Jan 9, 2023
Thank you for your review, we look forward to seeing you again soon!

10/10 Excellent

Angel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Response from Bay Pointe on Jan 9, 2023
Thank you for your review, we look forward to seeing you again soon!

10/10 Excellent

Abraham

Stayed 1 night in Dec 2022
Response from Bay Pointe on Jan 2, 2023
Thank you for your review, we look forward to having you as our guest again!

10/10 Excellent

Derrick

Stayed 1 night in Dec 2022
Response from Bay Pointe on Jan 2, 2023
Thank you for your review. We look forward to having you as our guest again!

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Get away resort
great get away with dear friend
Stayed 2 nights in Dec 2022
Response from Bay Pointe on Dec 9, 2022
Thank you for your review, we are glad you enjoyed your stay.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Very nice hotel with everything you need on site. Restaurant is excellent with great service. Hotel staff courteous and helpful.
Stayed 2 nights in Nov 2022
Response from Bay Pointe on Dec 9, 2022
Thank you for your review, we are glad you enjoyed your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place..
The room was amazing and the views of the lake were beautiful..love the heated pool and hot tub.. best place ever...
Stayed 1 night in Nov 2022
Response from Bay Pointe on Dec 9, 2022
Thank you for your review, we are glad you enjoyed your stay.

10/10 Excellent

Frank, Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little place next to the water
Stayed 1 night in Nov 2022
Response from Bay Pointe on Dec 9, 2022
Thank you for your review, we are glad you enjoyed your stay.

10/10 Excellent

Cindy

Stayed 1 night in Nov 2022

10/10 Excellent

Vida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
This inn is very nice. It has a laid back vibe no hurry or worry. The only thing I can say is it's definitely cheaper to book through a 3rd party!
Stayed 1 night in Aug 2022
Response from Bay Pointe on Oct 17, 2022
Thank you for your review and for staying with us. We hope to see you again in the future.

10/10 Excellent

Caro

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Bay Pointe on Aug 19, 2022
Thank you for staying with us, we hope to see you again!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location on Gun Lake with beautiful Balcony views. The continental breakfast in the morning was nice. If you go on a Wednesday night in the summer they have a full band live music drinks and dancing with boats that pull up and dock. It is a great time! Check the schedule at Gun Lake live. Rooms were very clean and bright and comfortable.
Stayed 1 night in Jun 2022
Response from Bay Pointe on Jun 29, 2022
Thank you for your review, we hope to see you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb summertime getaway!
Really enjoyed the experience. Very well appointed room - upscale feeling. Hotel and restaurant staff were outstanding. Very good food and nice breakfast. The only thing that could have been better would have been a "smoke" free policy on the property. There were other guests smoking marijuana in the common out door areas which often times forced us off of our balcony overlooking the beautiful lake and hotel property grounds to avoid the undesirable odor associated with using marijuana. I was very happy that this was a couples weekend and that our children were not with us due to this. I understand that in the State Of Michigan it is legal to use this drug - just wish it was against hotel policy for it to be used in the presence of other guests.
Stayed 2 nights in Jun 2022
Response from Bay Pointe on Jun 29, 2022
Thank you for your review, we will take your critiques into consideration to allow all guests to enjoy outdoor spaces. We hope to see you again!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful place. Very clean! I really appreciate that there is a rug not a carpet in the room!!! Lovely location! Definitely will return!
Stayed 1 night in Apr 2022
Response from Bay Pointe on Jun 29, 2022
Thank you for your review, we hope to see you again!

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Bay Pointe on Jun 29, 2022
Thank you for your review, we hope to see you again!

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Bay Pointe on Apr 29, 2022
Thank you for your review!