Surfing/boogie boarding

Reviews of Jaz Belvedere - All inclusive

5 out of 5
Jaz Belvedere - All inclusive
El Montaza, Sharm El Sheikh, South Sinai Governorate

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 176 reviews" "
Rating 8 - Good. 56 out of 176 reviews" "
Rating 6 - Okay. 11 out of 176 reviews" "
Rating 4 - Poor. 6 out of 176 reviews" "
Rating 2 - Terrible. 6 out of 176 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

10/10 Excellent

Jacquline

Liked: Staff & service, amenities, property conditions & facilities
I like the quietness. I was there on my own for a mini break and I felt safe. The staff were attentive. Just one little moan I was having my last lunch before leaving and a member of staff came to me asking me to come to the front and pay for a late check out. I found this unnecessary and felt a little embarrassed especially as I had asked about paying at the reception the night before and was told to just pay when I was leaving.
Stayed 3 nights in Feb 2024
Response from Tamer Radwan on Mar 5, 2024
Dear valuable guest , genuinely we are more than delighted to know that we succeeded to meet your full expectations thus Please allow me to thank you for considering Jaz Belvedere for your stay and for giving us the opportunity to serve your good self with the best of our hospitality.

10/10 Excellent

Mady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place to stay in, from staff to cleanliness of the hotel. Have managnment has been very helpful and checked a few times to see how is holiday going. Deffo will be visiting again Thanks again for looking after me
Stayed 2 nights in Jan 2024
Response from Tamer Radwan on Feb 5, 2024
Dear valuable guest , genuinely we are more than delighted to know that we succeeded to meet your full expectations thus Please allow me to thank you for considering Jaz Belvedere for your stay and for giving us the opportunity to serve your good self with the best of our hospitality.once again thank you for your amzing feedback.

10/10 Excellent

Alexandru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quite hotel. The staff is very kind, the food is good
Stayed 7 nights in Dec 2023
Response from jaz belvedere on Dec 23, 2023
Dear valuable guest , genuinely we are more than delighted to know that we succeeded to meet your full expectations thus Please allow me to thank you for considering Jaz Belvedere for your stay and for giving us the opportunity to serve your good self with the best of our hospitality.

10/10 Excellent

jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thurs time back. Love this hitel. Food is great rooms are great. Fab pools and it’s Jen beach too :-)
Stayed 15 nights in Nov 2023
Response from F on Dec 1, 2023
Dear Valuable Guest, Firstly, thank you for your time and efforts you have taken to share your Candid feedback, I read with a full interest your amazing feedback concerning your recent Stay in Jaz Belvedere, as a service is the only product that we sell and creating a rewarding experience and memorable stay remain always our top priority kindly rest assured that we remain committed to provide our guests with the outstanding services. and genuinely I am more than happy to know that we succeeded to meet your full expectations thus Please allow me to thank you for considering Jaz Belvedere for your stay for giving us the opportunity to serve your good self with the best of our hospitality. We would like to sincerely thank you for sharing in detailed with us your overwhelming feedback and letting us know about your visit. And believe me nothing is more rewarding for us than reading such amazing Review and excellent feed-back. It is very nice to read you enjoyed your stay and services provided, and it will be a pleasure to share your feed-back and impressions with our management team. I was particularly pleased and proud to know that we succeeded to create a rewarding experience and a memorable stay. and To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services. Your positive feedback has been shared with the team, which will encourage them to continue their efforts moving forward providing our guests with the most outstanding services once again thank you for showing us our success, that being surrounded with amazing guests like you make always success achievable. We hope you consider revisiting us soon and trust that the warmth of our hospitality and distinctive surroundings will exceed your expectations.

10/10 Excellent

Hossamelden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Oct 2023
Response from Tamer Radwan on Nov 2, 2023
Dear Mr.Hossam, Firstly, thank you for your time and efforts you have taken to share your Candid feedback, I read with a full interest your amazing feedback concerning your recent Stay in Jaz Belvedere, as a service is the only product that we sell and creating a rewarding experience and memorable stay remain always our top priority kindly rest assured that we remain committed to provide our guests with the outstanding services. and genuinely I am more than happy to know that we succeeded to meet your full expectations thus Please allow me to thank you for considering Jaz Belvedere for your stay for giving us the opportunity to serve your good self with the best of our hospitality. We would like to sincerely thank you for sharing in detailed with us your overwhelming feedback and letting us know about your visit. And believe me nothing is more rewarding for us than reading such amazing Review and excellent feed-back. It is very nice to read you enjoyed your stay and services provided, and it will be a pleasure to share your feed-back and impressions with our management team. I was particularly pleased and proud to know that we succeeded to create a rewarding experience and a memorable stay. and To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services. Your positive feedback has been shared with the team, which will encourage them to continue their efforts moving forward providing our guests with the most outstanding services once again thank you for showing us our success, that being surrounded with amazing guests like you make always success achievable. We hope you consider revisiting us soon and trust that the warmth of our hospitality and distinctive surroundings will exceed your expectations.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but staff need training and wifi update
The hotel is really well maintained, the place is clean and the facility up to good standards. Very good entertainment team, housekeeping and some of the restaurant staff were also good. Food was ok but nothing special (having been a chef in the past, I could tell how most of the food was recycled from one service to the next). The negative side, rudeness and total lack of standards from the Bar staff at the beach, drinks are very basic, front desk staff don't seems to care/or are unable to handle any situation outside the normal routine of check in/out, WIFI is useless, it is available only in the lobby and this also almost never work, staff is aware the problem has been going on for long time but nothing is being done to fix it.
Stayed 7 nights in Oct 2023
Response from Tamer Radwan on Nov 2, 2023
Dear Valuable Guest, Firstly, thank you for your time and efforts you have taken to share your Candid feedback, I read with a full interest your amazing feedback concerning your recent Stay in Jaz Belvedere, as a service is the only product that we sell and creating a rewarding experience and memorable stay remain always our top priority kindly rest assured that we remain committed to provide our guests with the outstanding services. and genuinely I am more than happy to know that we succeeded to meet your full expectations thus Please allow me to thank you for considering Jaz Belvedere for your stay for giving us the opportunity to serve your good self with the best of our hospitality. We would like to sincerely thank you for sharing in detailed with us your overwhelming feedback and letting us know about your visit. And believe me nothing is more rewarding for us than reading such amazing Review and excellent feed-back. It is very nice to read you enjoyed your stay and services provided, and it will be a pleasure to share your feed-back and impressions with our management team. I was particularly pleased and proud to know that we succeeded to create a rewarding experience and a memorable stay. and To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services. Your positive feedback has been shared with the team, which will encourage them to continue their efforts moving forward providing our guests with the most outstanding services once again thank you for showing us our success, that being surrounded with amazing guests like you make always success achievable. We hope you consider revisiting us soon and trust that the warmth of our hospitality and distinctive surroundings will exceed your expectations.

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaz Belvedere is a lovely and relaxing resort. Staff are kind, friendly and courteous. The grounds are amazing with beautiful trees and plants. Thank you everyone at Jaz Belvedere Resort for an enjoyable stay and for taking good care of me and my friends. Highly recommended.
Stayed 5 nights in Oct 2023
Response from tamer radwan on Oct 16, 2023
Dear Valuable Guest, Firstly, thank you for your time and efforts you have taken to share your Candid feedback, I read with a full interest your amazing feedback concerning your recent Stay in Jaz Belvedere, as a service is the only product that we sell and creating a rewarding experience and memorable stay remain always our top priority kindly rest assured that we remain committed to provide our guests with the outstanding services. and genuinely I am more than happy to know that we succeeded to meet your full expectations thus Please allow me to thank you for considering Jaz Belvedere for your stay for giving us the opportunity to serve your good self with the best of our hospitality. We would like to sincerely thank you for sharing in detailed with us your overwhelming feedback and letting us know about your visit. And believe me nothing is more rewarding for us than reading such amazing Review and excellent feed-back. It is very nice to read you enjoyed your stay and services provided, and it will be a pleasure to share your feed-back and impressions with our management team. I was particularly pleased and proud to know that we succeeded to create a rewarding experience and a memorable stay. and To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services. Your positive feedback has been shared with the team, which will encourage them to continue their efforts moving forward providing our guests with the most outstanding services once again thank you for showing us our success, that being surrounded with amazing guests like you make always success achievable. We hope you consider revisiting us soon and trust that the warmth of our hospitality and distinctive surroundings will exceed your expectations.

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel in good location. Nice pool and beach. Good food. Clean room.
Stayed 1 night in Sep 2023
Response from M.Ali on Oct 2, 2023
Dear Our Valued Guest,Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location with great service. Clean and tidy.
Stayed 6 nights in Sep 2023
Response from M.Ali on Oct 2, 2023
Dear Our Valued Guest,Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

2/10 Terrible

Firas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst hotel I’ve ever been in Rooms were not safe even the staff struggled to open the door so in case of fire will be really dangerous The safe in the room wasn’t working, food was really bad and not clean.NO WYFI AT ALL I HAD TO LEAVE THE NEXT MORNING TO ANOTHER HOTEL AS DIDNT FEEL SAFE TO STAY WITH MY KIDS AT THIS HOTEL I ADVISE EVERY ONE NOT TO STAY THERE
Stayed 9 nights in Aug 2023
Response from M.Ali on Oct 2, 2023
Dear Guest,Thank you for your review and for taking the time to share your experience.It is very important for Jaz Belvedere Resort to offer every guest the perfect vacation. We are very sorry that we could not meet your expectations. We will gladly take your comments into consideration in order to develop and improve our service in the future. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. We will be very glad to see you again as our guests.We look forward to welcoming you soon.

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family destination
My family spent a week from the UK we had an amazing time. The staff were extremely helpful polite and friendly. The staff who cleaned our room Islam was very nice too. The environment was really clean and recycling bins available. I know we are definitely going back.
Stayed 7 nights in Aug 2023
Response from M.Ali on Oct 2, 2023
Dear Our Valued Guest,Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

Christopher Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
🙂
Stayed 8 nights in Mar 2023
Response from M. Ali on Mar 27, 2023
Thank you for your great feedback

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and gardens were very well maintained. The staff were generally extremely helpful and courteous. The food was varied and good quality. Access to the pools and sea were good. The lack of easy access to the internet causes a lot of consternation to guests. If this were resolved I think guests would all be happy and rate the hotel highly.
Stayed 7 nights in Mar 2023
Response from Tamer Radwan on Mar 15, 2023
Dear Guest, Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent service and very clean. Lovely beach. Internet was weak in my room but easily solvable by moving a bit. A great stay
Stayed 2 nights in Mar 2023
Response from Tamer Radwan on Mar 15, 2023
Dear Guest, Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t describe how much this was the stay of a life time, from the minute you arrive to the minute you leave you are treated the royal treatment. The staff is super friendly the place is immaculate and the food is to die for. I am so glad I stayed there and will be staying there from now on Thanks to Abram Abd El Rahman Gamal Mohamed Sharky Paulina Georgia Ayoub and Ahmed and many more names and pleasant faces.you truly know how to treat a guest. Top notch hospitality and friendliest service, thank you Jaz crew you really are the best out there thank you very much for the best vacation ever. M.Embabi
Stayed 3 nights in Feb 2023
Response from M.ALI on Mar 1, 2023
Dear Mr. Mohamed,Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
٤ مرات خلال عامين وسوف ارجع مرة اخرة شكرا للجميع شريف السودانى
Stayed 8 nights in Feb 2023
Response from M. Ali on Feb 12, 2023
Dear Mr. Sherif,Thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your usual interest in Jaz Belvedere Resort, and for your feedback, looking forward to see you again soon at your second home.

10/10 Excellent

Stephen James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from having 2 fabulous weeks at the Jaz Belvedere. The hotel was beautiful. The reception and the lobby bar were immaculate and the decor was very classy. The pool area was always kept clean by the staff also the beach was spotless. We could not fault the food at all. Lots of choice there is a pasta station, BBQ outside for meat eaters, lots of vegetable dishes, salad area, fresh fruit, and an array of delicious breads. The staff were outstanding, very attentive to our every need, and always had a smile. Thank you to our waiters (I did get their names to give them a recommendation but didn’t realise the paper was in my husbands shirt pocket and it went in the wash) so we think it was Mamoun and amti. They were always in the first two areas from the door and one always would always say the Italian Bon appatito they were both great. The pool bar did delicious pizzas thank you Mohamed sabre for great service. Housekeeping was also attentive, rooms were spotless and towels were changed every day. I cannot fault this hotel, we had a fabulous relaxing time great staff we will be definitely be back.
Stayed 14 nights in Jan 2023
Response from M. Ali on Jan 26, 2023
Dear Mr. & Ms. Ralton,Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

Ori, Modiin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, perfect! Week before xmass so not busy, and staff are going out of their way to make the stay perfect, and they did. The one caviat is loud energetic music played during the day, which I find , ruins the chill of the place, but otherwise, really, one of the best vactions ! Highly recommended.
Response from Mohamed Ali on Dec 22, 2022
Dear Ori,Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

sherif

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
من اروع الفنادق سلسة جاز الخدمات النظافة الطعام الموقع كلعادة الف شكر م/ علاء مفيد بيوصلك احساس جميل وكانك فى بيتك م/ تامر الف شكر الغرفة ممتازة
Stayed 9 nights in Oct 2022

10/10 Excellent

Roger Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault any of the staff, they were all most helpful. Can’t fault the food or the rooms. Can’t fault anything really, one minor issue was the WI-FI strength, and calls\Data is expensive for UK folks. Other than that I had an amazing stay and would highly recommend it to all.
Stayed 7 nights in Sep 2022
Response from Tamer Radwan on Aug 16, 2023
Dear Guest, Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

Anhal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelant food, great service everywhere ( restaurants, bar, house keeping, & snake bar) Friendly employees all over the places. Thanks for all of them 👍👍👍
Stayed 5 nights in Aug 2022
Response from Guest Relations Manager on Sep 3, 2022
Dear Valued Guest,We would like to thank you for your time writing a constructive review on our resort.We are very glad that our service met your expectations during your stay in Jaz belvedere and you spent a lovely time with us.We look forward to welcoming you soon for another memorable vacation.Best wishes,

4/10 Poor

Kateryna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Do not go - too boring and rude personnel
We had an issue with our reservation, partially our own responsibility (even though we made a call before placing a reservation and got a verbal confirmation that it's fine). We have been lied that we never talked to stuff over the phone; later - that we spoke but they never gave positive answer. They never proposed any options or alternatives, in the end - Mahmoud at the Reception informed us, I quote "I do not care". That was the last drop, and we moved out after 3 days, instead of staying 12 booked nights originally. Hotels.com support was absolutely brilliant and supportive, while Jaz team constantly dragged the processes and ignored emails, didn't speak over the phone, etc. Awful, the worst experience ever. Could have never imagined this would happen to us, as we travel frequently, several times per year. Regardless of the reservation drama, the hotel is too small, the area is very weird, you have nowhere to walk in the evening. The food was not delicious, my kid and I finally ate banans not to be hungry. As an adult, I normally ignore this fact, but this time was too prominent. The pool area is clean and very nice, but too boring, no music; drinks served with no ice; the bar is too far away from kids area, so you have to make a choice - to take a drink or watch your kid. The only positive side is cleanliness, but I doubt anybody would only go for cleanliness in case of a summer choice. Recommend rethinking the concept and, of course, treat your guests better.
Stayed 12 nights in Aug 2022
Response from TAMER on Aug 16, 2023
Dear Guest, Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

8/10 Good

samih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Response from TAMER on Aug 16, 2023
Dear Guest, Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022
Response from TAMER on Aug 16, 2023
Dear Guest, Thank you for choosing Jaz Belvedere to spend your holiday. My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. Rest assured that your comments have been passed on to department heads. We hope that you will still be able to remember the pleasant moments of your vacation. Thank you, once again, for your visit to our hotel, and for your feedback, looking forward to see you again soon

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful send beach,, very nice staff,, lovely food and merveilleuse animation,, thé warm swimming pool was perfect ,, congratulations 🎈🎉🎊🍾 jaz Belvedere 👍
Stayed 6 nights in Mar 2022
Response from Guest Relations Manager on Mar 23, 2022
Dear Micheline, Greetings from Jaz Belvedere Resort We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We look forward to welcoming you back. Regards, Cherine Chehab Guest Relations Manager

8/10 Good

Maher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful and so friendly Property is beautiful and room was well done beautiful view Food was not consistent one day is good and other day is ok Over all very nice place and I highly recommend it
Stayed 7 nights in Nov 2021
Response from Guest Relations Manager on Nov 15, 2021
Dear Guest, Greetings from Jaz Belvedere Resort We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comments. We look forward to welcoming you back. Best wishes, Cherine Chehab Guest Relations Manager

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeds all the expectations
Jaz Belvedere matches all the expectations of western countries' tourists. Excellent service Clean rooms Tasty and diversified food Not everywhere you have the feeling that they really want you to enjoy your stay as much as possible. This is one of those places. Another important point is the beach. If you have kids and want to stay in peace of mind, this is the right place: It is in a bay whose depth degrades very slowly. They can play in the water without adventuring in the deep blue.
Stayed 7 nights in Oct 2021
Response from Guest Relations Manager on Nov 14, 2021
Dear Mr. Marco, Thank you for great feedback & looking forward to welcome you again at jaz Belvedre. Best Regards, Cherine Chehab GR Manager

10/10 Excellent

nassim

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Guest Relations Manager on Oct 28, 2021
Dear guest, Greeting from Jaz Belvedere and so grateful for your positive feedback. Best Regards, Cherine Chehab GR Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service
The staff were the best
Stayed 6 nights in Apr 2021
Response from Guest Relations Manager on May 8, 2021
Dear Guest , Thank you so much for your time & positive review, looking forward to welcome you again at Jaz Belvedere Regards, Cherine Chehab GR Manager

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020
Response from Cherine Cherine on Jan 25, 2021
Dear Guest, Thank you for taking the time to write about your recent experience at our resort. We are glad to know that you got an excellent experience during the trip, and for us there is nothing more useful than positive feedback from a happy guest. Thanks again for choosing the Jaz Belvedere Resort for your stay in Sharm. We will be glad to welcome you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but terrible beach!
I loved everything about this hotel except beach! Beach is not good for neither swimming nor snorkling!!
Stayed 2 nights in Aug 2020
Response from Guest Relations Manager on Aug 31, 2020
Dear Guest, Thank you for taking the time to write about your recent experience at our resort. We are glad to know that you got an excellent experience during the trip, and for us there is nothing more useful than positive feedback from a happy guest. Thanks again for choosing the Jaz Belvedere Resort for your stay in Sharm. We will be glad to welcome you soon. Best wishes, Cherine Chehab Resorts Jaz Belvedere and Jaz Sharks Bay

2/10 Terrible

Verified traveller

Stayed 4 nights in Jul 2020
Response from Guest Relations Manager on Sep 14, 2020
Dear Anonymous, Thank you for your feedback

10/10 Excellent

Adham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind staff allways smiling, where allways in the right place to help, rooms are big and clean.
Stayed 4 nights in Jan 2020
Response from GR Manager on Jan 12, 2020
Dear Guest, Thank you for taking the time to write about your recent experience at our resort. We are glad to know that you got an excellent experience during the trip, and for us there is nothing more useful than positive feedback from a happy guest. Thanks again for choosing the Jaz Belvedere Resort for your stay in Sharm. We will be glad to welcome you soon. Best wishes, Cherine Chehab Guest Relations Manager

10/10 Excellent

Amile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, highly recommended!
We loved our stay! The property is gorgeous and the grounds are well taken care off, with a great pool and beach area. Plentiful and delicious food at all meals served with a smile. Our suite was just amazing, huge (bigger than our apartment!) and with direct ocean view. We had a couple's massage and it was very good. The entire staff was really the cherry on the cake, specially the chef He Sham and our waiter Ahmed. We highly recommend Jaz Belvedere and are already planning to return next year!
Stayed 2 nights in Jul 2019
Response from General Manager on Oct 2, 2019
Thank you for taking the time to write about your recent experience at our resort. We are glad to know that you got an excellent experience during the trip, and for us there is nothing more useful than positive feedback from a happy guest. Thanks again for choosing the Jaz Belvedere Resort for your stay in Sharm. We will be glad to welcome you soon. Best wishes, ALAA MOFID General Manager Resorts Jaz Belvedere and Jaz Sharks Bay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
It was amazing and the animation team is so friendly
Stayed 4 nights in Jul 2019

10/10 Excellent

mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem by the Red Sea
This resort is a true gem by the Red Sea. Everything was absolutely perfect. I would give it five huge stars. We really enjoyed our time. The beach is super clean and the service is top notch. The sea view rooms have a wonderful view of the beach and Tiran Island. I can’t give a single thing to complain about.
Stayed 8 nights in May 2019

10/10 Excellent

MJ, Europe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the resort to be a very nice place to stay. It's staff was very helpful and efficient - going out of their way to make our stay exceptional. The concierge staff was instrumental in planning our daily excursion and following there advice made our experience very pleasant. Dining arrangements, food quality and quantity, etc. - very good Only negative is the reach of the hotels wifi. Could use some improvement - but it was expectable.
Stayed 6 nights in Feb 2019
Response from Alaa Mofid, General Manager on Mar 11, 2019
Dear MJ, Thank you for taking the time to write a review about your stay with us at Jaz Belvedere resort. We truly appreciate your honest feedback regarding your experience at our hotel over the holiday. Thank you especially for your kind comment about out very kind and helpful staff. While we are pleased you enjoyed your holiday overall, we are extremely sorry that the Wi-Fi Service was not up to your expectations and I am delighted to inform you we are currently upgrading the Wi- Fi service to be available on the overall territory of the resort. The satisfaction of our guests is very important for us and I am very glad that you enjoyed our tasty food which we have recently improved. I hope you will feel that you can recommend our hotel and remember the great memories of your stay. We sincerely hope that we will have the opportunity to welcome you back again to Jaz Belvedere for another relaxing holiday.

8/10 Good

RKELLY, Kuwait

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and well kept. I didn’t like that we couldn’t get internet in our rooms.
Stayed 4 nights in Feb 2019
Response from Alaa Mofid General Manager on Mar 2, 2019
Dear guest, Thank you for taking the time to write a review about your stay with us at Jaz Belvedere resort. We truly appreciate your honest feedback regarding your experience at our hotel over the holiday. While thanking you for your kind words on the property. We are extremely sorry that the Wi-Fi Service was not up to your expectations and now we are upgrading the Wi- Fi service to be available on overall the hotel. The satisfaction of our guests is very important for us and I am very glad that you enjoyed your stay with us and the opportunities for family vacation. I hope you will feel that you can recommend our hotel and remember the great memories of your stay. We sincerely hope that we will have the opportunity to welcome you back again to Jaz Belvedere for another relaxing holiday.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought they should have more of selection of beers and other drinks.
Stayed 3 nights in Feb 2019
Response from Alaa Mofid, General Manager on Feb 20, 2019
Thank you for your great 5/5 review! We are really pleased you enjoyed your stay, At Jaz Belvedere Resort, we strive to provide a great level of customer service experience for each of our guests; therefore your feedback is very concerning for us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence for more of selection of beers and other drinks.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in restaurants and reception are excellant and animation are nice
Stayed 3 nights in Jan 2019
Response from Alaa Mofid, General Manager on Feb 13, 2019
Thank you ,dear guest for sharing your very kind feedback abut our kind and friendly staff. We are very pleased you enjoyed you stay and hope to have the chance to welcome you again for another fun and relaxing vacation!

10/10 Excellent

FARID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Highly impressed. Good food, great service and lovely rooms
Stayed 6 nights in Dec 2018
Response from Alaa Mofid, General Manager on Feb 13, 2019
Thank you for your great 5/5 review, Farid! We are really pleased you enjoyed your stay, and thanks especially for your kind comment about the delicious, we have, since your stay, upgraded the food and we will be delighted to welcome you back to see the changes we have made and exceed your satisfaction of your last visit!

10/10 Excellent

Azza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing trip
The hotel overall was really nice and relaxing we had a first floor sea view room which was amazing , the beach is sandy and really nice , food was good but not great , and the pool was nice also , the animation team was entertaining , if u want to have a nice relaxing vacation u should go , and also very suitable for kids.
Stayed 5 nights in Sep 2018

8/10 Good

Spyros

Liked: Cleanliness
Stay at Jaz Belvedere
Staff was very friendly and helpful. Very good and clean facilities. air condition was not working properly and there is no WiFi in the rooms and at the reception area VERY slow. Many thanks to Miss Emma for providing all information needed prior and during our visit at the Hotel!
Stayed 5 nights in Jul 2018
Response from Alaa Mofid, General Manager on Jul 23, 2018
Dear Mr. Spyros With best greetings from Sharm El Sheikh, thank you for choosing to spend your recent vacation with us at Jaz Belvedere Resort. We are very grateful to receive your feedback. Thanks especially for your kind comments about the friendly and helpful staff. The satisfaction of our guests is very important for us and I am very glad that it appears you enjoyed your stay with us. However I am very sorry we were unable to meet your full satisfaction. Concerning the WiFi, with our increased volume of guests, this can make the service quite slow, so we do have a plan which we are hoping to implement by the end of the year, to upgrade the WiFi service to cover the whole hotel. I hope you will feel that you can in some ways recommend our hotel and take away great memories of your stay. We sincerely hope that we will have the opportunity to welcome you again for another relaxing holiday. With best regards Alaa Mofid General Manager Jaz Belvedere and Jaz Sharks Bay Resorts

10/10 Excellent

Debbie, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach
Despite Expedia stating that it is an 11 minute walk to the beach, it is actually on the beach. This is a lovely hotel with friendly, professional staff. Everything you need is there but the location is quiet, close to the airport and about 20 minutes from Naama Bay. The all-inclusive option is very good with a wide range of choices which change daily. Drinks and snacks are available throughout the day. There are lots of small touches which will make you smile, such as a different flower design on the bed each day and even live Easter bunnies on show during my stay. The nightly kids disco gets a bit tedious but is very popular with the little ones. There is then a different show each night. Guests are mainly European and staff speak a wide range of languages. It is a very family friendly hotel and very professional.
Stayed 4 nights in Apr 2018
Response from Alaa Mofid, General Manager on Apr 17, 2018
Dear Debbie Best greetings from Sharm el Sheikh and thank you for spending your vacation with us. The satisfaction of our guests is so important to us and I am really pleased you enjoy the extra special touches we like to add and you got to witness our unique brand of hospitality. We are indeed in a spectacular location and have direct access to our private beach, where it is possible to enjoy a wide range of activities. I sincerely hope we will have the chance to welcome you back for the next holidays and you can enjoy your time with us once again. With my best regards Alaa Mofid General Manager Jaz Belvedere and Jaz Sharks Bay Resorts

10/10 Excellent

Becky, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome back English
Right from the start we had a genuine warm welcome. Particularly when we said we were from Britain. The hotel is lovely and there is lots to do. The rooms are kept spotlessly clean. The food at the buffet is ok but when I mentioned to the chef that i was disappointed there were no falafels he made me some specially. The weather this Easter was good too. It was windy but that stopped it being too hot. My big gripe would be the internet. They say there is free Wifi in the lobby and pool area but you can only get on this at 7 am or 3 pm. They need to sort this out. All in all it was a lovely place to stay. The staff were great and I will definitely return. P.s good value for money too..
Stayed 1 night in Mar 2018
Response from Alaa Mofid, General Manager on Apr 9, 2018
Dear Becky With best greetings from Sharm El Sheikh, thank you for choosing to spend your recent vacation with us at Jaz Belvedere Resort! We are very grateful to receive your positive feedback. Thanks especially for your kind comments about the great service and generally about the hotel. The satisfaction of our guests is very important for us and I am very glad that you enjoyed your stay with us and the opportunities for entertainment. I hope you will feel that you can recommend our hotel and take away great memories of your stay. We sincerely hope that we will have the opportunity to welcome you again for another entertaining and relaxing holiday. With best regards Alaa Mofid General Manager Jaz Belvedere and Jaz Sharks Bay Resorts

10/10 Excellent

dagmar, rugby england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 2nd stay
This was my second stay at Jaz Belvedere and from the moment I was checked in I felt so at home due to the friendly service. I had a beautiful sea view room and the daily housekeeping was impeccable. Food at the snacks bar was delicious but the food in the main restaurant was generally good, with the exception of seafood theme night because almost all items contain fish and no good if you do not like fish. Service in the restaurant was a little slow but the hotel was fully occupied at the time of my visit so understandable, and the staff really did their best and provide good service under pressure. The pool is very beautiful with one heated. Service around the pool is almost non existent, when I stayed previously, drinks were brought regularly and offered but in this occaison it was necessary to keep going up to get drinks (which are served in very small cups). Lobby bar are very good, nice relaxing area, great service and a new drink on the table even before the first was finished. Everything about this hotel is really good, the gardens are immaculate and so beautiful. I would totally recommend this hotel and just wish that british flights would be reinstated. Thank you to all, particularly Emma and Jennyer guest relations, Sayed pool boy, Mabrouk housekeeper, Mohamed and Mahmoud waiters and Mahmoud the manager of the restaurant and bars.
Stayed 14 nights in Mar 2018
Response from |Alaa Mofid, General Manager on Mar 29, 2018
Dear Ms. Dagmar With best greetings from Sharm El Sheikh, thank you for choosing to spend your recent vacation with us at Jaz Belvedere Resort! We are very grateful to receive your positive feedback and 5 star review. Thanks especially for your kind comments about the friendly staff and generally about the hotel. The satisfaction of our guests is very important for us and I am very glad that you enjoyed your stay with us. Regarding the service, this is something we are improving by hiring more staff to cope with demand and your comments will be passed on to the food and beverage team for their consideration. I hope despite the small shortfalls that you describe, you take away great memories of your stay. Thank you for your kind recommendation and I sincerely hope that we will have the opportunity to welcome you again for another entertaining and relaxing holiday. Kindest Regards Alaa Mofid General Manager Jaz Belvedere and Jaz Sharks Bay Resorts

8/10 Good

RB, England, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pearl in Sharm el Sheikh
A fabulous hotel to relax in beautiful surroundings and with options to carry out many different activities from Scuba diving to enjoying food and snacks at the various restaurants. The staff are really wonderful and very attentive to making your experience truly memorable.
Stayed 5 nights in Feb 2018
Response from Alaa Mofid, General Manager on Oct 25, 2018
Dear RB With best greetings from Sharm El Sheikh, thank you for choosing to spend your recent vacation with us at Jaz Belvedere Resort! We are very grateful to receive your positive feedback and 4 star review. Thanks especially for your kind comments about the friendly staff and great buffet and snack services. Your lovely comments generally about the hotel give us a great boost. The satisfaction of our guests is very important for us and I am very glad that you had the chance to meet our British member of staff who was able to help satisfy all your requirements and ensure you enjoyed your stay, and I am also very happy you enjoyed the opportunities available within the resort such as diving and enjoying our picturesque beach! I hope you will feel that you can recommend our hotel and take away great memories of your stay. We sincerely hope that we will once again have the opportunity to welcome you again for another entertaining and relaxing holiday. With best regards Alaa Mofid General Manager Jaz Belvedere and Jaz Sharks Bay Resorts

10/10 Excellent

Donald, San Antonio, Tx USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved, loved, loved this hotel.
I could not have been happier. Friendly, clean, great beach, good food. The only thing is the Wi-Fi. It was hit or miss. Mostly miss. But they went the extra mile for my birthday. Helped with a late check out. Not once was I told no. Wi-Fi wasn't enough to lose a full star. I'd give it 4.5 stars. 5 stars with better Wi-Fi. Don't hesitate. Give this place a shot. You won't regret it. I'll definitely be back here. Thank You Jaz Belvedere.
Stayed 5 nights in Feb 2018
Response from Alaa Mofid, General Manager on Feb 14, 2018
Dear Mr, Donald Best Greetings from Sharm el Sheikh and thank you for choosing to spend your vacation with us at Jaz Belvedere Resort! We're very grateful for your kind feedback and I am delighted to inform you that we are considering offers from internet providing companies to provide us with higher speed and better coverage WiFi as we do recognise this is an issue for dissatisfaction. I'm delighted you enjoyed your stay with us and sincerely it would be our pleasure to welcome you back again to our resort for another relaxing and enjoyable stay! Best Regards Alaa Mofid General Manager Jaz Belvedere and Jaz Sharks Bay Resorts

10/10 Excellent

Dr TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Dear Our Valued Guest Please allow me to take this opportunity to convey my sincerest thanks for choosing Jaz Belvedere for your recent vacation and for leaving us your wonderful score. Guest satisfaction is so important to us and I am glad you feel this. I hope that you will recommend our hotel and on behalf of the Belvedere team, I look forward to welcoming you again for another relaxing and entertaining vacation. Best Regards Alaa Mofid General Manager Jaz Belvedere and Jaz Sharks Bay Resorts