5 outdoor pools, free cabanas, sun loungers

Reviews of Park Regency Sharm El Sheikh Resort

5 out of 5
Park Regency Sharm El Sheikh Resort
The Gardens Bay, Sharm El Sheikh, South Sinai Governorate

Reviews

8.6

Excellent

Rating 10 - Excellent. 144 out of 259 reviews" "
Rating 8 - Good. 65 out of 259 reviews" "
Rating 6 - Okay. 27 out of 259 reviews" "
Rating 4 - Poor. 19 out of 259 reviews" "
Rating 2 - Terrible. 4 out of 259 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Talisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Guest Relations on Apr 11, 2024
Dear Talisha, Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best regards, Park Regency Team

8/10 Good

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty, clean and staff very thoughtful and attentive.
Stayed 7 nights in Mar 2024
Response from Guest Relations on Mar 29, 2024
Dear Glenda,Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. Best wishes,Park Regency Team

10/10 Excellent

Anahid

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to be on Red Sea.
Stayed 1 night in Feb 2024
Response from Guest Relations on Mar 29, 2024
Dear Anahid,Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. Best wishes,Park Regency Team

10/10 Excellent

Anahid

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and staff amazing. T spent a wonderful week at this beautiful property.
Stayed 1 night in Feb 2024
Response from Guest Relations on Mar 29, 2024
Dear Anahid, Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Best wishes,Park Regency Team

10/10 Excellent

Anahid

The hotel was beautiful. The staff were amazing. There are no words to describe the extraordinary service I received.
Stayed 1 night in Feb 2024
Response from Guest Relations on Mar 29, 2024
Dear Anahid,Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Best wishes,Park Regency Team

10/10 Excellent

Nancy G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect! The best part for us was the snorkeling right Infront of the hotel so many amazing fish.
Stayed 3 nights in Feb 2024
Response from Guest Relations on Mar 29, 2024
Dear Nancy G, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Best wishes,Park Regency Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 2 nights in Dec 2023
Response from Guest Relations on Jan 2, 2024
Dear Valued Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel Management

10/10 Excellent

Talal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 9, 2023
Dear Talal,Thank you for choosing the Park Regency Sharm El Sheikh and for taking the time to give us your feedback. …

6/10 Okay

Nurun

Travelled with partner
Liked: Cleanliness, amenities
If you want a workout then this is the perfect place ,everything is far from the room. All inclusive is not included. Breakfast was really good though
Stayed 3 nights in Nov 2023
Response from Guest Relations on Dec 9, 2023
Dear Nurun,Thank you for choosing the Park Regency Sharm El Sheikh and for taking the time to give us your feedback.We are delighted that you enjoyed your recent stay with us. It is encouraging to note that we exceeded your expectations and we passed all your positive comments to all our associates.We look forward welcoming you back in the very near future.Warm regards,Park Regency Team

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Relations on Nov 6, 2023
Dear Talal, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management

2/10 Terrible

Halal

Stayed 3 nights in Oct 2023
Response from Guest Relations on Nov 6, 2023
Dear Halal,Thank you for choosing the Park Regency Sharm El Sheikh and for taking the time to give us your feedback.It was particularly disappointing to read your negative feedback and the issues you faced in our hotel.We are committed to delivering the highest level of guest service and I can insure you that we are doing extremely efforts to ensure in future these areas are improved and up to our usual high standards.Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Park Regency will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.Best regards, Park Regency Team

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large property with friendly staff. Good selection of food. We were there in July so was very hot. Nice relief when in pool or in beach. A good selection of sealife, went snorkeling and my other half also went scuba diving, offered in the resort. Surrounded by reefs so you can only use a small part of the beach with the children. Free shuttle to town centre. All in all enjoyable. Will come back but maybe when temp slightly cooler.
Stayed 5 nights in Jul 2023
Response from Guest Relations on Nov 6, 2023
Dear Jocelyn, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management

10/10 Excellent

karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 3 nights in Aug 2023
Response from Park Regency Guest Relation Team on Sep 9, 2023
Dear Karim, greetings from Park Regency Hotel in sunny Sharm El Sheikh! Thank you for your time taken to leave us a positive and encouraging review - we hope you returned home safely.We hope to see you return again soon, and so happy you had an amazing experience here with us! Warm Wishes,Park Regency Guest Relations

6/10 Okay

Colin Leonard

Travelled with partner
Liked: Staff & service
Room wasn’t nice and all inclusive was only for one restaurants with limited drinks as well
Stayed 7 nights in Jul 2023
Response from Park Regency administration on Jul 30, 2023
Dear Colin Leonard,Thank you for your time to share your feedback with us. We have taken your feedback on board, and we will strive to make improvements accordingly.Best regards,Park Regency personnel

6/10 Okay

Samah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty i wish i knew that won’t spend that much of money on this dirty hotel the sheets are old and not soft i keep bagging them to clean and refill
Stayed 4 nights in Jun 2023
Response from Park Regency administration on Jul 30, 2023
Dear Samah,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Best regards,Park regency personnel

8/10 Good

Mary

Liked: Cleanliness
Stayed 6 nights in May 2023
Response from Park Regency administration on Jul 30, 2023
Dear Mary,Thank you for your feedback with us.Best regards,Park Regency personnel

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was really nice. Staff was friendly and helpful. Check in took a hour unfortunately. And our bathroom shower drain became flooded when we used it. Also, there is a curfew on the beach and pool. You can only use it from 8am until 7pm. But aside from those things it was wonderful
Stayed 2 nights in May 2023
Response from Guest Relations on Nov 6, 2023
Dear Matthew, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management

10/10 Excellent

Talal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from Guest Relations on Nov 6, 2023
Dear Mr. Talal, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management

10/10 Excellent

Dominique

Stayed 2 nights in May 2023
Response from Guest Relations on Nov 6, 2023
Dear Dominique, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management

10/10 Excellent

erez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Bit far from naamabay but there is shuttle service!
Stayed 3 nights in May 2023
Response from Guest Relations on Nov 6, 2023
Dear Erez, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Hotel management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent with room to improve
Location was good, the staff were very friendly and helpful. The condition of our room (Regency Suit) was a bit disappointed - the size was perfectly good but quite dated and dusty, the sliding door of the wardrobe was broken, some parts of the shower were missing, the cover of the main door was fallen apart, the door from bedroom to the balcony was not working properly (not able to open) due to uneven floor level. Buffet food choices were almost the same everyday, for us, it was okay. The food was lovely in the Beach House, Mouhoud (I hope I spell his name right!) He was excellent, he worth a 5-Star! We spent most of our time on the main beach and another day on the private beach for suite/ club members. The team on private beach were very welcoming especially Bahaa and Alaa.
Stayed 4 nights in Apr 2023
Response from Guest Relations on Nov 6, 2023
Dear Valued Guest, on behalf of the entire team of Park Regency resort, we would like to thank you for spending your valuable time to rate our hotel positively and hope that your final feedback will be so positive too. please don't hesitate to contact our guest relations team shall you need any assistance. Kind Regards. Hotel Management.

10/10 Excellent

AYMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sittings, Sea views, food was great
Stayed 5 nights in Jan 2023
Response from Saad Ghosheh, General Manager on Feb 10, 2023
Dear Mr.Ayman on behalf of the entire team of Park Regency resort, we would like to thank you for spending your valuable time to rate our hotel positively and hope that your final feedback will be so positive too. please don't hesitate to contact our guest relations team shall you need any assistance. Kind Regards. Hotel Management.

10/10 Excellent

Andras

Liked: Cleanliness, staff & service, room comfort
Great hotel, great time
The facilities of the Hotel are very very good, the location is part of the beach and it is very interesting. You can see a lot of coral and fish compared to the wildlife of other coastal areas. You can see wonderful things. I have to single out the head of the diving center and the head diving instructor, Adam, who was incredibly prepared and very helpful during the dive. I think their work deserves five stars. It must be said that the hotel could use a renovation, but regardless, we had a great time. we are very very satisfied
Stayed 6 nights in Jan 2023
Response from Saad Ghosheh, General Manager on Jan 10, 2023
Dear Andras! First and foremost we would like to thank you for choosing our hotel for your visit to Sharm El Sheikh and for recommending us to the travel community of Expedia this is undoubtedly the best reward for us all. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Sharm El Sheikh. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards,

8/10 Good

Nadine

Response from Guest Relations on Nov 6, 2023
Dear Samar! We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Park Regency was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Park Regency Team

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Park Regency is a beautiful resort on the Red Sea with a private beach, good breakfast, and well-located in Sharm El Sheikh. I found the management staff very responsive to any and all concerns or needs.
Stayed 1 night in Dec 2022
Response from Saad Ghosheh, General Manager on Jan 5, 2023
Dear Jeffrey! Thank you for reviewing your recent stay in our hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Sharm El Sheikh. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards,

8/10 Good

Laura

Response from Guest Relations on Nov 6, 2023
Dear Laura! We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Park Regency was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Park Regency Team

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent, the staff was very nice. Beach was clean and had good service. Activities such as snorkeling and scuba diving was offered on site. Walking distance to Naema Bay. Overall I would recommend the hotel.
Response from Khaled Said on Dec 28, 2022
Hello Ms. Nadine, This is to thank you very much for your kind feedback, it is always A pleasure to be always a guest of honor for the Park Regency Resort of Sharm El Sheikh. We All here look forward to be your choice for the upcoming visit to Sharm El Sheikh, and till that soon date, please to accept me best personal regards Thank you Khaled Said Resident Manager

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fantastic luxury hotel. Rooms have a sea view with a balcony, lots of pools and a nice beach. Very hospitable staff. Highly recommended.
Stayed 9 nights in Dec 2022
Response from Anna Ustinova, Asst Guest Relations Manager on Dec 27, 2022
Dear Colin, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and the friendliest staff!! Everyone was very accommodating and the property is well maintained. Will hopefully be booking here again in the future.
Stayed 6 nights in Oct 2022
Response from Khaled Said on Oct 18, 2022
Dear Ms. Katherine, Thank you for your kind review and for your pleasent stay with us. looking forward to your soon next stays Best Personal Regards Khaled Said Resident Manager

10/10 Excellent

Marizela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice clean and very friendly staff
Stayed 4 nights in Oct 2022
Response from Khaled Said on Oct 12, 2022
Dear Guest. Thank you very much for being here, it is A Pleasure to host you. and we all are looking forward to your kind next visit. Till that soon time, please to accept our Sincere regardsRespectfully yoursKhaled SaidResident Manager

10/10 Excellent

Sherry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The grounds and facilities were beautiful. Staff was always helpful. Restaurant schedules were a bit confusing.
Stayed 2 nights in Apr 2022

10/10 Excellent

Talal

Stayed 1 night in Mar 2022

8/10 Good

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room but no heat in the winter
The stay was amazing, we had a gorgeous view of the beach. The only problem was that the room was very cold and there was no heat.
Stayed 1 night in Jan 2022

4/10 Poor

qi

Travelled with partner
Disliked: Amenities, property conditions & facilities
the room is a bit out dated, expedia website sayd free airpot shutffle but i was told it is not free
Stayed 4 nights in Nov 2021

4/10 Poor

OSAMA

Disliked: Staff & service
Stayed 3 nights in Oct 2021

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Park Regency Sharm el Sheik
This facility is old, but the staff is friendly and compensate for the tired rooms. They are VERY professional and accommodating. One of the rooms we stayed in was not satisfactorily clean. The other 3 were fine. Breakfast is good but not superior. No longer a Hyatt standard. Good value for money.
Stayed 2 nights in Oct 2021

10/10 Excellent

Ariel

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful resort, 3 big and clean swimming pools, wonderful private beach, great diving centre. The food was good and the service was great.
Stayed 3 nights in Sep 2021
Response from Nataliia Shramenko on Sep 29, 2021
Dear Ariel, Thank you for choosing the Park Regency Sharm el Sheikh for your holiday. We are grateful that you took a moment from your valuable time to post your excellent review. We wish to have the pleasure welcoming you soon for further great memories. Yours truly, Park Regency Team

8/10 Good

Mohamed A

Stayed 3 nights in Aug 2021

10/10 Excellent

TAREK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red Sea beauty
Good location nice beach good food
Stayed 2 nights in Aug 2021
Response from Nataliia Shramenko on Sep 29, 2021
Dear Tarek, Thank you for choosing the Park Regency Sharm el Sheikh for your holiday. We are grateful that you took a moment from your valuable time to post your excellent review. We wish to have the pleasure welcoming you soon for further great memories

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing hotel, fantastic view, excellent atmosphere, one of the best hotel ever, I just feel in love with everything.
Stayed 3 nights in Feb 2020
Response from Hyatt Team on Mar 10, 2020
Dear Valued Guest, Thank you for providing us with your valuable feedback. We are absolutely delighted that you loved our resort and enjoyed your stay with us. We strive to provide you with the best service every day because your satisfaction is our main objective. We would like to see you here again and very soon promising to deliver great experiences consistently. Regards, Hyatt Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was beautiful and the staff were very helpful. It was a pitty the men’s spa facilities were broken when we stayed
Stayed 3 nights in Feb 2020
Response from Hyatt Team on Feb 25, 2020
Dear Valued Guest, Thank you so much for taking the time to share your valuable feedback with us. We're very happy that you loved our resort and we hope you had a pleasant stay with us. We would like to tell you that your comments are noted and appreciated; as your review will able us to maintain and improve the service we provide to our valued guests. We look forward to welcoming and serving you soon at our resort. Regards, Hyatt Team

10/10 Excellent

raouf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service
Service, good service & this Hyatt gave us amazing service. Mr Sayed in the reception had all our questions answered. Housekeeping were great from cleanliness to little things you need from ashtrays to electric adapters. Mr Mohamed from café fresco sent us a fruit basket because my wife was sick & couldn't make it for breakfast. Mary & Khaled in the Cascades restaurant were amazing in the last day. Amr from Souq restaurant provided amazing service for an amazing night with a beautiful show. The view was beautiful from the room & all outlets. I traveled a lot & I am an ex hotelier. We fell in love with the hotel because of the amazing service.
View from Café Fresco
5th floor sea view
Stayed 3 nights in Feb 2020
Response from Hyatt Team on Feb 25, 2020
Dear Raouf, Many thanks for sharing your experience with us. We are incredibly grateful that you took the time out to leave us this amazing note. We are absolutely delighted that you enjoyed your stay with us and we can't wait to see you again at our resort. We strive to deliver great experiences consistently, please come back soon! Regards, Hyatt Team

10/10 Excellent

mostafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 4 nights in Dec 2019
Response from Hyatt Team on Jan 5, 2020
Dear Valued Guest, Many thanks for sharing your experience with us. We are incredibly grateful that you took the time out to leave us this amazing note. We are absolutely delighted that you enjoyed your stay with us and we can't wait to see you again at our resort. We strive to deliver great experiences consistently, please come back soon! Regards, Hyatt Team

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Sep 2019
Response from Hyatt Team on Oct 7, 2019
Dear Valued Guest, Thank you for providing us with your valuable feedback. We are absolutely delighted that you loved our resort and enjoyed your stay with us. We strive to provide you with the best service every day because your satisfaction is our main objective. We would like to see you here again and very soon promising to deliver great experiences consistently. Regards, Hyatt Team

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organized property, Professional & friendly staff..
Stayed 2 nights in Sep 2019
Response from Hyatt Team on Sep 30, 2019
Dear Valued Guest, Thank you for the great review! We’re so happy that you loved our resort. We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliments and appreciation. We look forward to seeing and welcoming you soon at our resort. Regards, Hyatt Team

10/10 Excellent

efrat rahel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Hyatt Team on Sep 5, 2019
Dear Efrat, Thank you for providing us with your valuable feedback. We are absolutely delighted that you loved our resort and enjoyed your stay with us. We strive to provide you with the best service every day because your satisfaction is our main objective. We would like to see you here again and very soon promising to deliver great experiences consistently. Regards, Hyatt Team

4/10 Poor

Ambrish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
best part is sea reef of beach , services at the hotel is extremely poor , when I gave complaint 2 times for electrical problems , door lock problems , room bad linen problem , it took 2 days to resolve the issues. hotel room was rundown
Stayed 4 nights in Jul 2019
Response from Hyatt Team on Jul 29, 2019
Dear Ambrish, Thank you for taking some of your precious time to provide us with your valuable feedback about your stay in our resort. We were very concerned to learn of the lapse in services you encountered during your stay and appreciate the sentiments you expressed. It would certainly appear that there was a breakdown in our usual high standards and we shared your comments to our management team for consideration and for taking immediate actions. Please, accept our sincere apology for all the inconveniences you have faced and we would be glad if you can give us a second chance someday, promising to find a lot of improvements. Regards, Hyatt Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Hyatt Team on Jul 29, 2019
Dear Valued Guest, Thank you for providing us with your valuable feedback. We are absolutely delighted that you loved our resort and enjoyed your stay with us. As our team strives to provide you with the best service every day because your satisfaction is our main objective. We would like to see you here again and very soon promising to deliver great experiences consistently. Regards, Hyatt Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time here. We got married at this property in 2014, and cannot believe it took me this long to come back. It was an absolutely amazing experience, once again. From the moment we checked into the club section, we were warmly greeted by manager Mohamed. He is phenomenal and took excellent care of us. All staff were so accommodating and nice. Beautiful place 😊
Stayed 2 nights in Jul 2019
Response from Hyatt Team on Jul 11, 2019
Dear Valued Guest, Many thanks for sharing your experience with us. We are incredibly grateful that you took the time out to leave us this amazing note. We are absolutely delighted that you enjoyed your stay with us and we can't wait to see you again at our resort. We strive to deliver great experiences consistently, please come back soon! Regards, Hyatt Team