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Reviews of The Victoria Hotel

3 out of 5
The Victoria Hotel
25 Victoria Street, Burnham-on-Sea, England

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 121 reviews" "
Rating 8 - Good. 39 out of 121 reviews" "
Rating 6 - Okay. 30 out of 121 reviews" "
Rating 4 - Poor. 14 out of 121 reviews" "
Rating 2 - Terrible. 5 out of 121 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Bob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shared bathroom left a lot to be desired. I could not bring myself to use the actual shower. Our room was directly above where customers sat outside to smoke/drink so the loud voices went on till gone 1am. The bedside cabinets were falling apart and 1 drawer had empty biscuit/sweet wrappers from a previous resident.
Stayed 3 nights in Mar 2024

10/10 Excellent

JOSHUA, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

6/10 Okay

Peter

Stayed 1 night in Feb 2024

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jan 2024

10/10 Excellent

Waseem

Stayed 1 night in Dec 2023

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was ok
Stayed 1 night in Jul 2023

8/10 Good

Geraint

Stayed 3 nights in Sep 2023

10/10 Excellent

Ann

Stayed 1 night in Sep 2023

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very welcoming
Stayed 1 night in Sep 2023

6/10 Okay

Nicholas

Stayed 2 nights in Jul 2023

8/10 Good

Kamille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy, friendly atmosphere. Quiet mid week so more than suitable for a family stop over. Would visit again if ever in the area
Stayed 1 night in Jun 2023

8/10 Good

Diane

Stayed 1 night in Jun 2023

6/10 Okay

susanne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
The property is comfortable clean a little dated. The staff were amazing helpful and friendly. The only couple of concerns the rooms are very hot and noisy from the pub downstairs. Fans in the room would be a great idea so you don’t have to have the window open.
Stayed 2 nights in Jun 2023

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Diane

Stayed 1 night in Jun 2023

6/10 Okay

Terence

Travelled with partner
Liked: Cleanliness, staff & service
Very clean room and quite big,but no breakfast included. Plus if you want peace and quiet this is not the place for you . Its above a pub which is very loud till late ,if we had known it was above a pub we would not of booked.
Stayed 1 night in May 2023

8/10 Good

Darren

Stayed 1 night in May 2023

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff friendly and helpful. Cleanliness was poor. Comfort was poor,
Stayed 1 night in Jan 2023

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service
Very quiet room despite being above a pub. Only downside was not having somewhere designated close by to park the car.
Stayed 1 night in Dec 2022

10/10 Excellent

Duncan

Stayed 1 night in Nov 2022

8/10 Good

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Lovely local place, great service from all but one of the staff who was miserable and rude, others were fabulous and couldn’t do enough for you. Room suited our needs, small for a family of 4 but was only used to sleep in. Room was clean, bedding and towels lovely and clean.
Stayed 3 nights in Nov 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Nigel

Stayed 1 night in Oct 2022

10/10 Excellent

colin, LONDON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the town , easy access, parking in streets limited but car parks close by , staff great? Room very good
Stayed 1 night in Aug 2022

8/10 Good

Nigel

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pub, close to sea front
Lovely team, very accommodating. Look after our bicycles in the back room. We certainly stay here again if I was in this neck of the woods. On downside are the noisy seagulls, however, thats the seaside for you, it can't really be helped.
Stayed 1 night in Jul 2022

10/10 Excellent

bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice two day break
two-night stay, the room was nice with ensuite can get noisy as there is a pub downstairs but was not at all bothered .central location so ideal would use again
Stayed 2 nights in Jun 2022

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family June 👪
Lovely time, friendly staff and very helpful. Will be back soon 👌🙂
Stayed 1 night in Jun 2022

6/10 Okay

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Felt breakfast should have been included in price.
Stayed 2 nights in May 2022

8/10 Good

Vic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet , not much food variations
Stayed 1 night in Apr 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekender
Really enjoyed our stay, staff were pleasant during check-in room was clean with en suite. Not a place for families as over a fairly lively bar but just what we were looking for. Pub below had a good range of drinks and the food seemed very popular although we didnt eat there. Short walk to the sea front.
Stayed 1 night in Apr 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good value for money
Room was spacious and bed was really comfy. The venue is actually a pub, and it looks like a "locals" pub - so it can get noisy in the evenings. Overall good value for money, and fairly central to the town centre.
Stayed 4 nights in Mar 2022

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Dave

Liked: Room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Miss P

Liked: Cleanliness, property conditions & facilities, room comfort
Room met overnight requirements, very comfy bed
Above the pub. Access to outside via back gate which was much appreciated rather than having to trapse through pub. Expected parking bit had to park on road - not many options plus one hour time limits outside 6pm-8am. Very comfy bed, workspace and large bathroom
Stayed 1 night in Oct 2021

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Was a good location in a vibrant pub but wasn’t noisy at all. The room was clean and tidy, the bathroom was spacious and everything worked as it should have. The staff were very welcoming and friendly.
Stayed 1 night in Oct 2021

10/10 Excellent

Ditmir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Older building but the rooms have been refurbished. Rooms are above a busy bar, a bit of noise round closing and don't tell your partner any secrets, people next door will hear!! Very friendly and helpful staff, we ate in the bar in the evening, good quality pub food. Outside seating area at the entrance, seems like a popular watering hole.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed over night. Room clean with a comfy bed
Stayed 1 night in Sep 2021

4/10 Poor

Miss

Disliked: Property conditions & facilities, room comfort
Disappointed
We knew it would be basic accommodation for the price we paid, on arriving was disappointed it was a pub , not hotel, checking in was ok, the first night was horrendous, had no sleep at all, with noise from outside clientel, one man who obviously had experienced it for three nights, was not pleased to say the least, our tv was not working, requested twice for them to sort it out, did on our last day, not quick to replenish hospitality in our room, mirror light does not work, cabinet door falling apart, decor could do with updating, staff were pleasant enough, sum it up, would not go back
Stayed 2 nights in Sep 2021

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 1 night stay
Extremely welcoming and informative when we arrived. Lovely clean room. Food lovely at hotel bar. Only criticism would be only 3 parking places on sight so we had to find an alternative place to park.
Stayed 1 night in Aug 2021

8/10 Good

BRADLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice night away
Nice room clean and tidy located in the centre of town The Victoria is a traditional type of pub with a pool table and sports on big screens and pub food Would stay again
Stayed 1 night in Aug 2021

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Victoria Hotel
Lovely place to stay - great location. Staff are very helpful and friendly.
Stayed 3 nights in Jul 2021

4/10 Poor

julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Susan, Lichfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to amenities in Burnham on sea . Lovely food and drink on site. Friendly staff . comfortable bed.
Stayed 4 nights in Sep 2020

10/10 Excellent

William, Nuneaton Warwickshire

Liked: Staff & service, property conditions & facilities
Room is very satisfactory hospitality good explanatory of rules very clear bed was excellent slept really well
Stayed 1 night in Aug 2020