Title: The St. Regis Shanghai Jingan (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The St. Regis Shanghai Jingan Six on-site restaurants serve delicious meals while the rejuvenating spa offers perfect relaxation after exploring Shanghai's vibrant streets ## Photo gallery for The St. Regis Shanghai Jingan ![55-inch plasma TV with satellite channels, TV - The St. Regis Shanghai Jingan (Shanghai)](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/8d158a09.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/04c66045-9256-479e-8a49-7ba96b9e6d5f-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - The St. Regis Shanghai Jingan (Shanghai)](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/0863c456.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - The St. Regis Shanghai Jingan (Shanghai)](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/3c12cb08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, body treatments, hydrotherapy, aromatherapy - The St. Regis Shanghai Jingan (Shanghai)](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/2a67d358.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The St. Regis Shanghai Jingan, in the city's heart, offers a luxurious retreat with six dining venues. Guests can enjoy the indoor pool, dry cleaning services, spa treatments, and high-speed WiFi. Visitors consistently praise their experience. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4448798&PinnedHotelID=4448798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4448798&PinnedHotelID=4448798&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4448798&PinnedHotelID=4448798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4448798&PinnedHotelID=4448798&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4448798&PinnedHotelID=4448798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4448798&PinnedHotelID=4448798&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4448798&PinnedHotelID=4448798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4448798&PinnedHotelID=4448798&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Deluxe Room, 1 King Bed, City View ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/099328ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 8.6 Excellent 8 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 495 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds, City View ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/3a60dc25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 498 sq ft - City view - Sleeps 2 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, City View ![Superior Room, 1 King Bed, City View | View from room](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/fb68129e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 581 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for The Manor Deluxe ![The Manor Deluxe](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/ba8af5e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Manor Deluxe ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 721 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 Bedroom, City View ![View from room](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/2566ccb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, City View 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 700 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 Bedroom (Caroline Astor Suite) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/866f2c9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom (Caroline Astor Suite) 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 764 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Suite, 2 Bedrooms, City View (Metropolitan Suite) ![Suite, 2 Bedrooms, City View (Metropolitan Suite)](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/228872fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, City View (Metropolitan Suite) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 1184 sq ft - 2 bedrooms - City view - Sleeps 5 - 2 Double Beds ### View all photos for Apartment, 1 Double Bed, City View ![Apartment, 1 Double Bed, City View](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/5437ae97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Double Bed, City View ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Dining table - 710 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ### View all photos for Premier Room, 1 King Bed, City View (Premier) ![Premier Room, 1 King Bed, City View (Premier)](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/022c04cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, City View (Premier) 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 624 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (View) ![Deluxe Room, 1 King Bed (View)](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/1f8028a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (View) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 721 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds, City View ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/3a60dc25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 495 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Double Beds ### View all photos for The Manor Junior Suite ![View from room](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/2566ccb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Manor Junior Suite ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 700 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for The Manor King ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/099328ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Manor King ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 495 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for The Manor Suite ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/866f2c9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Manor Suite ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 764 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-The-St-Regis-Shanghai-Jingan.h4448798.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-The-St-Regis-Shanghai-Jingan.h4448798.Hotel-Information) ## About the area Located in Jing'an, a neighborhood in Shanghai, The St. Regis Shanghai Jingan is near a metro station and near theme parks. Nanjing Road Shopping District and People's Square are notable landmarks and Yu Garden is a popular area attraction. Jing'an Temple and Jin Mao Tower are two other places to visit that come recommended. [Visit our Shanghai travel guide](https://www.expedia.ca/Shanghai.dx180026) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.23264%2C121.45198&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4X4LldVCPFvBW0njqUNFZ6ki72c=) 1008 West Beijing Road, Shanghai, Shanghai, 200041 ### What's nearby - West Nanjing Road \- 3 min walk \- 0.3 km - Westgate Mall \- 3 min walk \- 0.3 km - Former French Concession \- 13 min walk \- 1.1 km - Shanghai Exhibition Center \- 17 min walk \- 1.5 km - Jing'an Temple \- 19 min walk \- 1.7 km ### Getting around - West Nanjing Road Station - 6 min walk - Shanghai South Railway Station - 11 min drive - Hongqiao International Airport (SHA) - 27 min drive ### Restaurants - ‪Social - ‬1 min walk - ‪Page Coffee - ‬2 min walk - ‪Bella Napoli - ‬1 min walk - ‪成田屋日本料理 | Naritaya - ‬2 min walk - ‪石见 - ‬1 min walk ## About this property ### The St. Regis Shanghai Jingan Luxury hotel near Jing'an Temple Located close to People's Square and Nanjing Road Shopping District, The St. Regis Shanghai Jingan provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a massage, or a body treatment. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a business center. Other perks include: - An indoor pool - Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge) - An electric car charging station, express check-out, and a banquet hall - Evening entertainment, 15 meeting rooms, and smoke-free premises Room features All 491 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Children's slippers and free infant beds - Bathrooms with hydromassage showers and designer toiletries - 55-inch plasma TVs with premium channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/0822ddab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Portman Ritz-Carlton, Shanghai Jing'an - Pool - Hot tub - Restaurant - Air conditioning 9.0 Wonderful 783 reviews CA $221 CA $257 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=533807&PinnedHotelID=533807&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/7000000/6260000/6254000/6253991/2f4bebda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jing An Shangri-La, Shanghai Jing'an - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 422 reviews CA $275 CA $321 total includes taxes & fees Feb 9 - 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Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 per person - 4 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Bespoke特色餐厅 - Seki Tei 石亭 - Social 秀 - Yan Ting 宴庭 ### Things to do - 24-hour health club - Evening entertainment - Indoor pool - Piano - Sauna - Steam room ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 15 meeting rooms - Business center - Conference center (15,069 square feet of space) ### Spa - 6 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Elevator (48 inch wide door) - Low-height electrical outlets in bathroom - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk (32 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 68 floors - Banquet hall - Biodegradable coffee stirrers available - Built in 2017 - Comprehensive food waste policy - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Bathrobes - Children's slippers - Deep soaking bathtub - Designer toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 55-inch plasma TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Free daily newspapers - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laundry detergent - Phone - Portable fan - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 408.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 258 per person - Airport shuttle fee: CNY 1200 per vehicle (one way) - Self parking fee: CNY 160 per day - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CNY 408.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as The St Regis Shanghai Jingan The St. Regis Shanghai Jingan Hotel The St. Regis Shanghai Jingan Shanghai The St. Regis Shanghai Jingan Hotel Shanghai St. Regis Shanghai Jingan Hotel St. Regis Jingan Hotel St. Regis Shanghai Jingan St. Regis Jingan ## Frequently asked questions ### Does The St. Regis Shanghai Jingan have a pool? ### How much does it cost to stay at The St. Regis Shanghai Jingan? ### Is The St. Regis Shanghai Jingan pet-friendly? ### How much is parking? ### What time is check-in at The St. Regis Shanghai Jingan? ### What time is check-out at The St. Regis Shanghai Jingan? ### Does The St. Regis Shanghai Jingan provide a shuttle to the airport? ### Where is The St. Regis Shanghai Jingan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The St. Regis Shanghai Jingan Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 181 8 - Good 28 6 - Okay 18 4 - Poor 6 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Katie Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great view, amazing location, friendly staff, beautiful room, fantastic amenities, slippers that actually fit. Will be back! ##### Katie Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### aldous Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities clean and tidy ##### aldous Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### DUY VINH Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our corner room on the 60th floor had an amazing view. Top notch hotel with great staff. One of the best experiences that we ever had. ##### DUY VINH Stayed 4 nights in Oct 2025 ### 8/10 Good #### Joseph Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a delightful stay. The staff were attentive and friendly. ##### Joseph Stayed 9 nights in Mar 2025 ### 10/10 Excellent #### Xiaojun May 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel in great location ##### Xiaojun Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Ray Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great neighborhood. Lots of shopping and within walking range to many attractions. Dining options are everywhere. Room has amazing views of the city. Some minor maintenance issues needed to be addressed in the room. Otherwise great stay. ##### Ray Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Verified traveller Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excellent service all around Housekeeping is very good very proactive and when I am always putting down the curtain they open it one day to let me see the good view as I have thought my room has no good view initially. The restaurant staff are very busy but one early morning when I need to pack up to go the expatriate chef come out to ask me whether I need to pack coffee to go too and he uses Chinese. I was thinking as they are so busy I better not ask for coffee to go but the staff are very proactive ##### Verified traveller Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### YEPENG Oct 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the glass artist Chihuly’s art works. The hotel is quiet, lighting design is perfect, bedding is super comfortable…… I will say this is the best in Shanghai that I have experienced. ##### YEPENG Stayed 4 nights in Oct 2023 ### 8/10 Good #### David May 27, 2024 Liked: Cleanliness, staff & service Nice, clean rooms. Tons of renovations right now so loud and noisy. Air conditioning was HORRIBLE. Switched to different rooms… could never get AC to go below 24C which was unbearably hot and uncomfortable. ##### David Stayed 6 nights in May 2024 ### 8/10 Good #### Verified traveller May 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family trip Location is good, very close to everywhere. Our suite had strange smell, and we changed room on the last night which also had different strange smell. There is no personal butler service which I thought is a standard service for St Regis's suite guest. No personal introduction and telling us about the hotel and service etc where other St Regis has. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Omar Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay ##### Omar Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Zhu Dec 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Diana is really nice! ##### Zhu Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Todd Jul 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed this hotel ##### Todd Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### FIONA Sep 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, excellent staff. ##### FIONA Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kevin May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience in every way ##### Kevin Stayed 1 night in Apr 2025 ### 10/10 Excellent #### LiiShin May 31, 2025 Liked: Amenities Nice and lively. We will come back. ##### LiiShin Stayed 1 night in May 2025 ### 10/10 Excellent #### Tsz Wai Dec 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good hospitality experience ##### Tsz Wai Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ah Lam May 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staffs n excellent location. Love their breakfast buffet!! ##### Ah Lam Stayed 3 nights in May 2023 ### 10/10 Excellent #### Zhen Wei Jul 8, 2025 Liked: Cleanliness, staff & service, amenities The hotel is nice and grand but for the room that i am staying have a few things are not working ##### Zhen Wei Stayed 4 nights in Jun 2025 ### 4/10 Poor #### Hin Hang Dec 30, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I stayed four nights over Christmas at The St. Regis Jing’an, having booked a Junior Suite but was “upgraded” without being told that the new room was in the serviced apartments, not the main hotel. This lack of transparency shaped a disappointing experience. The apartment lacked standard five‑star amenities like a coffee machine and did not receive daily housekeeping or turndown service until repeatedly requested. Staff communication was inconsistent, with limited English proficiency, and the much‑promoted “butler service” was just an anonymous hotline—no personal contact or follow‑up. Operationally, the hotel seemed poorly managed, as shown by long queues at checkout despite idle staff elsewhere. The room was spacious but worn, showing stains and cracks, and I even found a cockroach in the hallway that remained until I reported it. Food and beverage service were below par—lukewarm coffee, untoasted bread, and uninspired bar drinks. Facilities like the pool were fine but poorly communicated; required swimming caps were not mentioned until arrival. Overall, the stay revealed systemic service and management failures. Staff appeared defensive rather than empathetic, and the brand’s signature touches—personalized service, elegance, anticipatory care—were absent. Having stayed at many St. Regis properties, this location fell far below expectations. The St. Regis Jing’an lacks the polish, warmth, and attention to detail befitting the brand. ![](https://a.travel-assets.com/ugc/hotel-reviews/6482fd6a-1c65-4204-9b8c-fc8646647641-1767081639092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13667d46-3974-4e9c-9fc1-c1617ea1aa41-1767081640006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe59d1d6-4ca5-4290-b2b8-c1167ca376f2-1767081640937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/76580e4f-818d-460f-8682-3542869dd98c-1767081644090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hin Hang Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### YING-TZU Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience ##### YING-TZU Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Shee Dec 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay. Will definitely come back again. ##### Shee Stayed 5 nights in Dec 2023 ### 6/10 Okay #### Yujyu Apr 25, 2025 Good ##### Yujyu Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### FIONA Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, friendly staff, but breakfast no that good. ##### FIONA Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Justyna Jul 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It a very nice hotel. I had no time to explore. ##### Justyna Stayed 1 night in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Cabin Rentals Cranbrook](https://www.expedia.ca/Cranbrook-Cabins.d6058315-aaCabins.Travel-Guide-Accommodation) > > [Hotels near Granville Street](https://www.expedia.ca/Granville-Street-Hotels.0-l6253823-0.Travel-Guide-Filter-Hotels) > > [The Westin Bund Center, Shanghai](https://www.expedia.ca/Shanghai-Hotels-The-Westin-Bund-Center.h905760.Hotel-Information) > > [Grand Hyatt Shanghai](https://www.expedia.ca/Shanghai-Hotels-Grand-Hyatt-Shanghai.h201131.Hotel-Information) > > [Skyline Hotel & Waterpark](https://www.expedia.ca/Niagara-Falls-Hotels-Skyline-Hotel-Waterpark.h173312.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Coast Victoria Hotel & Marina by APA](https://www.expedia.ca/Victoria-Hotels-Coast-Victoria-Hotel-Marina-By-APA.h40703.Hotel-Information) > > [B&B New York](https://www.expedia.ca/New-York-Bed-And-Breakfast.d178293-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Conrad Shanghai](https://www.expedia.ca/Shanghai-Hotels-Conrad-Shanghai.h1509301.Hotel-Information) > > [The Langham, Shanghai, Xintiandi](https://www.expedia.ca/Shanghai-Hotels-The-Langham.h3675078.Hotel-Information) > > [Pudong Shangri-La, Shanghai](https://www.expedia.ca/Shanghai-Hotels-Pudong-Shangri-La.h124595.Hotel-Information) > > [InterContinental Shanghai Wonderland by IHG](https://www.expedia.ca/Shanghai-Hotels-Intercontinental-Shanghai-Wonderland.h23530961.Hotel-Information) > > [Atwell Suites Shanghai Wuning by IHG](https://www.expedia.ca/Shanghai-Hotels-Atour-S-Wuning-Road-Hupu-Basketball-Themed-Hotel-Shanghai.h33239062.Hotel-Information) > > [Fairmont Peace Hotel on the Bund](https://www.expedia.ca/Shanghai-Hotels-Fairmont-Peace-Hotel.h44282.Hotel-Information) > > [Hotel Ikonik Lisboa](https://www.expedia.ca/Lisbon-District-Hotels-Hotel-Ikonik-Lisboa.h70934553.Hotel-Information) ### Flights > [Flights from London (YXU) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yxu/yyc/london-to-calgary) > > [Flights from Dorval (YUL) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/yul/yyz/montreal-to-toronto) > > [Flights from Seville (SVQ) to Lisbon (LIS)](https://www.expedia.ca/lp/flights/svq/lis/seville-to-lisbon) > > [Flights from Richmond (YVR) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yvr/lax/vancouver-to-los-angeles) > > [Flights from Dorval (YUL) to SeaTac (SEA)](https://www.expedia.ca/lp/flights/yul/sea/montreal-to-seattle) > > [Flights from London (YXU) to Pittsburgh (PIT)](https://www.expedia.ca/lp/flights/yxu/pit/london-to-pittsburgh) ### Cars ### Cruise ### Activities ### Packages