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Overview of Swissotel Grand Shanghai

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  • Swiss, Business Twin Room, 2 Twin Beds

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Swiss Executive Room, Business Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Swiss Advantage Room, Business Twin Room, 1 Twin Bed

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 1 Twin Bed
    More details
  • Swiss, Business Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Twin Room, 1 Twin Bed

    4.2/5 guest room rating

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 1 Twin Bed
    More details
  • Premier Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Classic Twin Room, 1 Twin Bed

    4.5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 Twin Bed
    More details
  • Classic Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
4.3
Excellent
Rating 5 - Excellent. 455 out of 922 reviews
5 - Excellent 49%
Rating 4 - Good. 365 out of 922 reviews
4 - Good 40%
Rating 3 - Okay. 68 out of 922 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 922 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 922 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities
Too many flaws
A weirdly designed room with very little electricity sockets for your devices. Also, only 2 small complimentary water bottles provided per day (which was never enough). One day, the maid just took the used shower gel and shampoo and didn’t bother to put new ones in the bathroom at all. The only few good things are the location and a gentleman near the door who was kind enough to point me to the direction of a printing store closeby.
Stayed 4 nights in Aug 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
The air conditioning was automatically set to an uncomfortable level during the day and could not be adjusted
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
lost in the Translation
It was good as always. I had issue I left my scale in the room and called right away to get it put away for me so I could pick up when I stay there again the next week. They didn't do it and lost it !! they didn't care or try and help. its my fault but they should of haved it.
Stayed 4 nights in Jan 2020

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