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Overview of Shanghai Marriott Hotel City Centre

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Guest reviews

4.5 / 5Wonderful
1,772 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationNanjing Road Shopping District4 min walk
Popular LocationPeople's Square12 min walk
Popular LocationShanghai Museum15 min walk
AirportShanghai (SHA-Hongqiao Intl.)14 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed, Business Lounge Access

    4.3/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 2
    More details
  • Executive Suite, 1 Bedroom, Business Lounge Access (Sky Suite)

    5/5 guest room rating

    Room amenities

    • 1227 sq ft
    • City view
    • Sleeps 2
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access, City View

    4.5/5 guest room rating

    Room amenities

    • 732 sq ft
    • City view
    • Sleeps 3
    More details
  • Room, 1 King Bed, View (Skyline Room, High Floor)

    4.5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    More details
  • Family Suite, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 732 sq ft
    • Sleeps 3
    More details
  • Room, 2 Double Beds, View (Skyline Room, High Floor)

    4.6/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 2
    More details
  • Executive Room, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Double Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 2
    More details
  • Superior Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 2
    More details

About this area

Shanghai

Located in Downtown Shanghai neighbourhood, Shanghai Marriott Hotel City Centre is connected to a shopping centre. People's Square is a notable landmark, and travellers looking to shop may want to visit Nanjing Road Shopping District and The Bund. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: People's Square Station is 5 minutes by foot and Dashijie Station is 13 minutes.

Map
Popular Location

What's nearby

  • Nanjing Road Shopping District - 4 min walk
  • West Nanjing Road - 4 min walk
  • People's Square - 12 min walk
  • Shanghai Museum - 15 min walk
  • Yuyuan Garden - 3 min drive

Getting around

  • Shanghai Railway Station - 5 min drive
  • People's Square Station - 5 min walk
  • Shanghai (SHA-Hongqiao Intl.) - 14 min drive

Restaurants

  • Shanghai City Bistro — 1 min walk

About this property

Shanghai Marriott Hotel City Centre

Luxury hotel connected to a shopping centre in Downtown Shanghai, walk to Nanjing Road Shopping District
A full-service spa, a restaurant and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, 24-hour room service and conference space are on-site. All 720 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Shanghai Marriott Hotel City Centre offers 720 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature down comforters. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking (surcharge)
Electric car charging station

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:00 AM
1 restaurant
24-hour room service

Things to do

Full-service spa
Sauna
Steam room

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

6 meeting rooms
Conference space (24455 square feet)

Spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

42-inch flat-screen TV
TV/satellite channels
iPod dock

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Children's slippers
Desk
Free newspapers
Iron/ironing board
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 4:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed until further notice:
  • Bar/Lounge
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional breakfast fees may apply to extra persons.

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Guest reviews

4.5
Wonderful
5 - Excellent
1,123
4 - Good
496
3 - Okay
81
2 - Mediocre
39
1 - Poor
33
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.6
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

I generally stay here when I go to downtown Shanghai. I enjoy the amenities, location and the service. I do understand that during this time, the circumstances are slightly different because everyone is concerned about COVID-19. However, modifications SHOULD NOT come at the sake of decent service. We were not told that the central AC would be off and they ran out of fans to cool us off in the rooms with no open windows. They delivered breakfast to us since the buffet was closed. For 2 people, they put everything together with no plates, cutlery or even sugar for the coffee. When I called to say that the bacon was missing, they returned with bacon slices stuffed in a coffee up. Usually a very good hotel... during this time, I wouldn’t suggest staying there until they correct the quality of service.

Stayed 1 night in Apr 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Central position near Peoples Square and the Metro

Stayed 3 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent service, great location

    This is a beautiful, if slightly outdated hotel. The staff all spoke excellent English and were extremely helpful. Our room was comfortable and clean, wifi was fast, and breakfast was amazing. We also used the gym and pool facilities. The pool (25m) was great for lap swimming, if a bit warm, the jacuzzi was large and comfortable, the gym equipment was new and up to date (lots of equipment available), and the lockers were clean. The location of the hotel is very convenient, next to the People's Square and Nanjing Rd.

    Stayed 2 nights in Jan 2020