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Overview of Pudong Shangri-La East Shanghai

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2 indoor pools, sun loungers
2 indoor pools, sun loungers
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Pudong Shangri-La East Shanghai

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationOriental Pearl Tower8 min walk
    Popular LocationShanghai Tower10 min walk
    Popular LocationThe Bund13 min drive
    AirportShanghai (PVG-Pudong Intl.)47 min drive

Choose dates to view prices

About this area

Shanghai

Located on the waterfront, Pudong Shangri-La East Shanghai is in Pudong neighborhood and is connected to the convention center. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Science and Technology Museum. Traveling with kids? Consider Shanghai Disneyland©, or check out an event or a game at Mercedes Benz Arena. Guests appreciate the hotel's convenience to public transportation: Lujiazui Station is 7 minutes by foot.
Popular Location

What's nearby

  • Shanghai World Financial Center - 5 min walk
  • Dongchang Road Ferry Wharf - 5 min walk
  • Oriental Pearl Tower - 8 min walk
  • Shanghai Tower - 10 min walk
  • The Bund - 13 min drive

Getting around

  • Lujiazui Station - 7 min walk
  • Shanghai Railway Station - 9 min drive
  • Pudong International Airport (PVG) - 51 min drive

Restaurants

  • Yi Cafe — 1 min walk
  • Gui Hua Lou — 1 min walk
  • Paulaner Brauhaus Shanghai — 3 min walk
  • The Kitchen Salvatore Cuomo — 12 min walk
  • Din Tai Fung — 12 min walk

About this property

Pudong Shangri-La East Shanghai

5-star luxury hotel connected to the convention center in Pudong
This smoke-free hotel features 5 restaurants, 2 indoor pools, and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a coffee shop/café. All 950 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include free minibar items, Egyptian cotton sheets, and LCD TVs.
Pudong Shangri-La East Shanghai offers 950 accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 23-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.
CHI, The Spa has 9 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (CNY 120 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 255 per person
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 indoor pools
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • 2 indoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean

Business services

  • Business center
  • Conference center
  • Meeting rooms - 12

Outdoors

  • Pool sun loungers

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 23-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 480.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 255 per person (approximately)
  • Airport shuttle fee: CNY 970 per vehicle (one-way)
  • Valet parking fee: CNY 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 480.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pudong Shangri-La
Pudong Shangri-La Hotel
Pudong Shangri-La Hotel Shanghai
Pudong Shangri-La Shanghai
Shangri-La Pudong
Pudong Shangri La Hotel Shanghai
Pudong Shangri-La Shanghai Hotel Shanghai
Shangri La Shanghai
Pudong Shangri-La East Shanghai Hotel
Pudong Shangri La
Pudong Shangri La Shanghai
Pudong Shangri-La East Shanghai Hotel
Pudong Shangri-La East Shanghai Shanghai
Pudong Shangri-La East Shanghai Hotel Shanghai

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 290 out of 516 reviews
5 - Excellent 56%
Rating 4 - Good. 146 out of 516 reviews
4 - Good 28%
Rating 3 - Okay. 42 out of 516 reviews
3 - Okay 8%
Rating 2 - Poor. 18 out of 516 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 516 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good hotel.
Good hotel with great service. Not cheap, but that goes without saying. Neighborhood have high scale malls with all the luxury gods one can imagine.
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Nice Hotel
I stayed at the Shangri-la Pudong around the Lunar New Year. It is close to two large shopping malls, restaurants, and the subway. Using the latter, it's just one stop from East Nanjing Road, and similarly it's a short taxi ride to the Bund. The view from my room of the Bund was spectacular. Breakfast was quite good as well.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a unique location, easy to find. The staff helped us a lot and the place was very clean. The food was really superb as well.
Stayed 1 night in Jan 2020

2/5 Poor

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2020