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Hyatt Place Shanghai Tianshan Plaza

3.5 star property
This modern retreat near The Bund offers morning coffee, evening craft cocktails, and an indoor pool for post-shopping relaxation.

Choose dates to view prices

Hyatt Place Shanghai Tianshan Plaza combines comfort with convenience in the city center. Shop on site, swim in the indoor pool, or enjoy beverages all day. The property offers free WiFi, dry cleaning services, and impressive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 101 per person
  • Self parking fee: CNY 12 per stay
  • Laundry fee: CNY 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Hyatt Place Shanghai Tianshan Plaza have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Place Shanghai Tianshan Plaza?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Shanghai Tianshan Plaza on May 23, 2026 start from CA $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Shanghai Tianshan Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 12 per stay. Limited spots are available.

What time is check-in at Hyatt Place Shanghai Tianshan Plaza?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Place Shanghai Tianshan Plaza?

Check-out is at noon.

Where is Hyatt Place Shanghai Tianshan Plaza located?

Located in Changning, this hotel is within 1 mi (2 km) of Paramount, Xianxia Road, and East China Normal University. Huangjincheng Road Pedestrian Street and Longemont Shopping Center are also within 2 mi (3 km). West Yan'an Road Station is 9 minutes by foot and Loushanguan Road Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 183 out of 330 reviews
Rating 8 - Good. 98 out of 330 reviews
Rating 6 - Okay. 29 out of 330 reviews
Rating 4 - Poor. 10 out of 330 reviews
Rating 2 - Terrible. 10 out of 330 reviews

Reviews

Verified

8/10 Good

Ruiying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Like the shopping and food court nearby.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kun

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. Everywhere is always spotless. The room is spacious and functional. This is the 4th time I stayed there. Recommend to all my friends.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Jun He

Liked: Cleanliness, amenities, property conditions & facilities
Very very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with many dining options nearby.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Thi Le

Liked: Cleanliness, staff & service, amenities
Clean and modern
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

chanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was excellent. The staff was super sweet, the rooms were clean and spacious and the breakfast was a wide variety of yumminess.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff here were friendly and the rooms were tidy and spacious. The only thing that was not so good was the breakfast
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were totally helpful, friendly and really made the stay special. Loved the breakfasts... Many thanks and we will return next time.
Stayed 13 nights in Aug 2023
Verified

10/10 Excellent

Maryellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week and it was wonderful! Clean, quiet, staff was excellent and very professional and everyone we dealt with spoke excellent English. The breakfast buffet was huge and delicious with many western and eastern options. The location was very convenient with plenty of restaurant and shopping options within a few minutes walk as well as the Metro. Awesome experience!!
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Nicole Mei Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, the area is quiet, didn’t hear any noise from outside, just when some others pass by your room will hear some voices. Near shopping mall and train station. Staff are helpful, I had a good stay.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and convenient location

Stayed at the hotel for 10 days. All staff members are professional, friendly and efficient. We stayed in 2 different rooms, both were clean. Convenient location with less than 10mins walk to the metro station.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sze Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Shanghai

Hotel is good and the room is comfy and big. Metro station was 10 mins walk away and tourist attractions were a few metros away. There is a shopping mall opposite the hotel with a lot of eateries n a supermarket. If u do not mind the distance, it's a good hotel to stay in.
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Yin Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks pretty new and everything inside the room are in good condition. Staffs are friendly and helpful. The only downside of this place is that there's no wired Internet, which makes it a little bit inconvenient to me cuz I need stable internet access for work. It's nice to have a 24hr gym and a swimming pool (only until 10pm).
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Nina

breakfast is good. Every day has different varieties of Chinese foods. western foods are soso specially coffee is so light. Good facility convenient location. Heater control in room not working, temperature was too high, sweating all night but couldn’t do nothing.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, beds were comfortable. The hotel felt very clean and modern. The breakfast was good. The only negative was that we ordered a glass of wine each (2 different types) and after they had been poured we were told that we would have to buy the bottles as white wine does not last. If we would have known that before we would not have had a drink there as my glass of wine ended up costing me $50. The hotel was in a handy location next to a shopping mall and some restaurants including a Western restaurant. I don't know if there were any local attractions as we were there on business but it worked well for us.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Kun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The HVC system was not good. Our first night, the room temperature only reached 21 degree Celsius. Hotel offered us a different room on the second day, room tempurature stayed at 27 degrees Celsius. There was nothing hotel staff could do. Only thing they could do is offering a fun. We had to keep our room door open a lot of time in order to bring the temperature down. Rather disappointed.
Stayed 13 nights in Feb 2024
Verified

10/10 Excellent

Kun

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly and helpful staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel. Close to shopping and restaurants. Hotel has great amenities. Premises in tip top shape. 20 minutes away from airport. Courteous staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommand for short stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel ever, everytime I visit Shanghai, I strongly recommend my friend to stay at this hotel as well
Stayed 5 nights in Jan 2024
Verified

8/10 Good

Masao

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first visit to Shanghai, and one of the reasons why it was a wonderful itinerary was this hotel.
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Alonso Luis

Disliked: Room comfort

Normal option.

The hotel is close to Metro line 2, convenient. The room is standard, nothing special. The breakfast is really poor. Not good for western client.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jie Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to shopping mall. not far away from subway.
Stayed 6 nights in Oct 2023
Verified

4/10 Poor

Nohemi Gurrola

Liked: Cleanliness, amenities
Disliked: Staff & service
.
Stayed 1 night in Aug 2025