Indoor pool

Reviews of Hongqiao State Guest Hotel Shanghai

4.5 out of 5
Hongqiao State Guest Hotel Shanghai
1591 Hong Qiao Road, Shanghai, Shanghai

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 192 reviews" "
Rating 8 - Good. 70 out of 192 reviews" "
Rating 6 - Okay. 22 out of 192 reviews" "
Rating 4 - Poor. 3 out of 192 reviews" "
Rating 2 - Terrible. 4 out of 192 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great price
Very nice and quiet place. Would love to come again
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

6/10 Okay

Eric

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

YY, HongKong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was neat. Staff were helpful. The bed was hard though.
Stayed 4 nights in Jun 2019

10/10 Excellent

Wenjing

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bang for your buck in Shanghai
Nice place, very clean , would stay again
Stayed 2 nights in Jun 2019

10/10 Excellent

Elad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

LAI HEI

Liked: Cleanliness, staff & service
Disliked: Room comfort
The pillows are way to big for a human head.
Stayed 2 nights in Apr 2019

10/10 Excellent

PU, Costa Rica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with confortable rooms. Close to the local airport, in a beautiful area. My only complain is that beds are very hard.
Stayed 1 night in Mar 2019

10/10 Excellent

Ken, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excelkent...location perfect for our needs, very helpful and attentuve staff..
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and very nice location for a top Hotel amenities
Stayed 10 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Alfredo, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Room and stay are good but it is a little difficult to move around the different building with luggage.
Stayed 1 night in Aug 2018
Response from f 42 on Oct 14, 2018
thanks for your stay with us and wish you have a good day。we hope to see you next time。

10/10 Excellent

Klondike, Va

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful gardens and great breakfast albeit expensive
Stayed 2 nights in Aug 2018
Response from kim chen on Aug 27, 2018
Dear guest, thank you very much for choosing our hotel.We look forward to your coming back and wish you a happy life.

2/10 Terrible

isaac, NY USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
was old and dirty with very unfriendly staff and do not understand English
Stayed 2 nights in Jul 2018
Response from Hongqiao state guest hotel on Aug 7, 2018
18、 Dear guest, thank for choosing Hongqiao state guest hotel, we care your comments very much, and already started the renovation of the main building, in order to echo the garden view in the hotel, we chose the natural color wallpaper with flax texture for the new room, it will acquire a completely new looking soon, Wish you back again for them, and welcome your valuable advice. We hope to serve you again in the near future.

10/10 Excellent

Xianefng, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to airport
Stayed 1 night in Jun 2018
Response from Hongqiao state guest hotel on Aug 7, 2018
Thank you very much for your valuable advice. We will improve the quality of buffer and improve the service level of our employees.

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Elegant setting; mediocre service
The Hongqiao State Guest Hotel consists of several low buildings in a quiet and peaceful setting, protected by trees and a gate from the busy main drag of Hongqiao. State guests are put up here (as the name implies) and the rooms and lobby are quite elegant. The buildings are not beautiful, though; the restaurants are very expensive (and has few vegetarian options for lunch and dinner; breakfast is good); the fitness facility is adequate but not attractive; and some of the service is rude and perfunctory.
Stayed 4 nights in May 2018

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, room comfort
For something different
Beautiful gardens. Very unique green area in built-up Shanghai. This used to be a state guest house for dignitaries. The rooms are slightly dated but very comfortable. Staff was eager to help.
Thank you for your encouragement! Shanghai hongqiao welcome hotel is the famous garden state guesthouse. The hotel environment, facilities, or our services are all reflected in the delicacy and atmosphere of the overseas hotel. Your recognition is our greatest reward! Thank you so much!

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
The hotel is in lush grounds. There are lots of staff always on duty to help. You feel special staying at a place that was once for top Party officials. The area is quite good and away from the bustle of the downtown Shanghai. Transport links are good with one of the airports and a train station not far away.

10/10 Excellent

barry

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel close to where I was doing busines
Overall a very pleasant experience and quite comfortable with serving good food in their restaurants.

10/10 Excellent

Steven, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This is a Chinese hotel, not an international chain. We were upgraded to a room in Building 7 which was very quiet and secluded. The room was large. The public areas were beautiful. The gardens attractive. A lot of staff did not understand English but we managed in the end. Check in was very slow.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

mally, n.y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extremely pleasurable experience
Very well welcomed, beautiful grounds and landscaping, staff very accommodating, not too high building and nice and quiet

8/10 Good

Forrest , Herndon, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Quiet Hotel
This is a very nice and quiet hotel in a very good neighborhood. Room is very clean and comfort. Hotel staff is very friendly and helpful. Subway station and bus stop is right at the corner.

8/10 Good

DHEERAJ, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay !
It was a great Stay, briefly - Great location inside & out side (A resort style low rise hotel). Great swimming pool - warm water and the hall was also warm. Great gym. Very polite and well trained staff in general. Good buffet at reasonable price. Very central, walking distance from Shanghai Mart(1km) & Lowei Jei (3KM) (Famous bar street) Over all a very good experience, Will surely come back again when ever in Shanghai.

8/10 Good

Andrew, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business in Shanghai
Within its own grounds and the leisure centre is but a golf cart ride away so was all good. I did not eat here so cannot comment on that element but everything was good if not great so would recommend it

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great except for pillowcases that caused chem rash
Everything was great except for the chemicals they use on their sheets. The pillowcases left my face with a strong chemical rash that only went away with strong cortisone.

8/10 Good

Jeff, San Diego

Liked: Room comfort
not too bad
Short stay, folks were very accommodating and no hassle, big hotel, but simple services. My second stay and would stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in nice garden.
Very nice hotel. In order to use pool / gym you have to take their 'golf-car' as it is not within the building. Not so convenant for cold days! Only 2 small bottles with drinking water for free. For sale in the room they ask per water bottle 25 rmb per bottle!!! In a place where you can't drink the tap water this is not correct! Bathroom too small. Asked for opening hours of fabric market at the reception but got wrong answer. Don't always understand your english 100%. Concierge very nice. Try to help.

8/10 Good

Gene, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice resort oasis in the middle of the city
Beautiful lush grounds gorgeous landscaping. The room has a balcony overlooking the city skyline. Service staff is well trained and speaks good English. Breakfast buffet is good but overpriced, . Location is excellent a few minutes away from a subway stop and close to lots of different shopping and dining choices.

10/10 Excellent

ES, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if you need this area!
Very nice hotel if you need to stay in this area...it's very close to the Chabad if that is important to you. The hotel amenities were nice. The bed was a bit hard and the shower was ok...but overall the hotel was great. They charge you for water and it's quite expensive, but other than that the staff is attentive and the hotel is well kept. I will definitely stay here again. Also note, i was told if you want them to bring a mattress pad they will do that for you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

tommykinchina, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
this hotel is located in a secluded HUGE courtyard complex, so you never hear the city noise. Trees, grass, flowers, stream and waterfalls are everywhere. also located walking distance to Shanghai Mart, right across the street. the rooms are larger than other hotels I've stayed at also. it's really a nice location.

10/10 Excellent

Michael, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Grounds
Very classy hotel. (Close to Chabad, in case that's important.) Not so close to the major tourist sites, but cabs are relatively inexpensive.

8/10 Good

af, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, not quite an American 5 star
Overall our experience here was good. The staff was extremely helpful during our stay and very easy to communicate with in English. The room itself was nice, though not quite a "5 star" room. The bed was large but not the most comfortable. Overall a pretty bland room, but certainly clean.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

joe

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

gordon, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residential setting close to metro and amenities
urge the hotel to introduce a less expensive breakfast option.The set price sent us to Starbucks when it would have been pleasant to opt for a Continental breakfast at the hotel. Considering the glorious grounds, benches on which to sit are lacking.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice garden
Nice gardens around the villas....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice gardens
Hotel has nice gardens.... good breakfast as well....

10/10 Excellent

Ian, Athens, GA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peaceful & large, nice rooms.
I given Hongqiao Guest House a high rating. Very nice rooms and a peaceful "campus" feeling, back off the road and the noise. the Concierge, Dickson Teng, was especially helpful in every way. The hotel is just two blocks from the Shuicheng Road Metro stop. The only caveat is the very expensive meals, especially breakfast. About $30 each for buffet. We walked just a few blocks to Shuicheng Road where there was McDonalds and Starbucks. A good alternative to the high breakfast prices.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staying in a Palace and pay like a Motel-6
Its take you 5 minute walking in a wonderful garden from street entrance to hotel door. They have a beautiful gardens around the hotel 15 min by taxi from downtown Shanghai. Bed`s mattress was very very hard! even when they put 2 extra blankets under. - but that is China.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice Hotel
Short and sweet but staff and hotel was really good.Will definately stay again and so convenient for Hongqiao Airport.

8/10 Good

Steve, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hongqiao State Guest House is primarily used for visiting foreign government delegations. The property is spacious, beautifully landscaped and quite spread out. Staying there has a resort-like feel to it, at least for Shanghai. For example, there is a golf cart shuttle between the main building and the excellent on-property Clark Hatch Fitness Center (with indoor pool). The only downside is that the location is a little remote from downtown Shanghai, especially for newcomers to the city. With a little effort, however, it's not too hard to find places to eat and go for entertainment in Hongqiao. The property location is quite convenient to Hongqiao Airport (15 minutes away). I will definitely stay there again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
This hotel is a great place to stay in Shanghai. Convenient to the Metro. The hotel grounds are quite impressive, lots of places to walk around, jog, whatever. Perfectly manicured grounds. If you're walking, it's a bit of a walk from the hotel entrance to the main road but the walk is beautiful. The rooms are nice, standard, nothing crazy impressive. The hotel staff is a little cold. Not the same sort of warm service you'd expect in a Western hotel. Other than that, beautiful place, would stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for the price, incredible!
We've stayed here twice. Staff is always friendly and kind. They helped us booking train tickets. Room was pretty clean. Their pool is also nice, don't forget your swim suit!