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Overview of DoubleTree by Hilton Hotel Shanghai - Pudong

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Guest reviews

4.0 / 5Very Good
332 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationCentury Park2 min drive
Popular LocationShanghai Science and Technology Museum2 min drive
Popular LocationShanghai Tower4 min drive
AirportShanghai (PVG-Pudong Intl.)36 min drive

Choose dates to view prices

  • King, Deluxe Room

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    More details
  • Executive Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 732 sq ft
    • City view
    • Sleeps 3
    More details
  • Executive Room, 2 Single Beds, Business Lounge Access

    Room amenities

    • 387 sq ft
    • City view
    • Sleeps 3
    More details
  • Suite

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 4
    More details
  • Presidential Suite

    Room amenities

    • 3251 sq ft
    • City view
    • Sleeps 4
    More details
  • Room, Accessible

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    More details

About this area

Shanghai

Located in Pudong neighbourhood, DoubleTree by Hilton Hotel Shanghai - Pudong is connected to a shopping centre. The Bund and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Century Park and Yu Garden. Travelling with kids? Consider Shanghai Disneyland© and Shanghai Ocean Aquarium.

Map
Popular Location

What's nearby

  • Century Park - 2 min drive
  • Shanghai Science and Technology Museum - 2 min drive
  • Shanghai Tower - 4 min drive
  • Jin Mao Tower - 5 min drive
  • Shanghai New International Expo Centre - 9 min drive

Getting around

  • Lancun Road Station - 7 min walk
  • Shanghai Railway Station - 12 min drive
  • Shanghai (PVG-Pudong Intl.) - 36 min drive

Restaurants

  • Grand Cafe — 1 min walk
  • Crystal Bridge — 1 min walk

About this property

DoubleTree by Hilton Hotel Shanghai - Pudong

Luxury hotel connected to the convention centre in Shanghai with 4 restaurants
4 restaurants, a marina and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 850 rooms feature comforts such as premium bedding and pillow menus, while conveniences include sitting areas and fridges. 24-hour room service and wireless Internet access (surcharge) are standard, as are LCD TVs with satellite channels.
DoubleTree by Hilton Hotel Shanghai - Pudong offers 850 forms of air-conditioned accommodation with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: WiFi (CNY 99 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CNY 10.00 per day
Electric car charging station
Limited parking spaces
Parking height restrictions apply
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 173 per person
4 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Arcade/game room
Indoor pool
Outdoor tennis court
Sauna
Shopping
Hot tub
Steam room
Tennis

Family friendly

Arcade/game room
Dry-cleaning service
DVD player
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English

Business services

24-hour business centre
Meeting rooms
Conference centre

Outdoors

Garden
Marina on site
Pool sunloungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Shower/bathtub combination

Entertainment

46-inch LCD TV
TV/satellite channels
DVD player
Films for purchase
Premium channels

Food and drink

Cookware/dishes/utensils
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 278.5 per night.
Free cots (infant beds)

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 173 per person (approximately)
  • Fee for in-room wireless Internet: CNY 99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CNY 99 per 24-hour period (rates may vary)
  • Self-parking fee: CNY 10.00 per day
  • Rollaway bed fee: CNY 278.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel Shanghai - Pudong and receive a full refund?
Yes, DoubleTree by Hilton Hotel Shanghai - Pudong offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel Shanghai - Pudong cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton Hotel Shanghai - Pudong have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for CNY 10.00 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton Hotel Shanghai - Pudong?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
This family-friendly Shanghai hotel is located in the business district, within 2 mi (3 km) of Shanghai Children's Medical Center, Shanghai Science and Technology Museum and Century Park. Shanghai New International Expo Centre and The Bund are also within 3 miles (5 km). Lancun Road Station is 7 minutes by foot and Pudian Road Station is 18 minutes.

Guest reviews

4.0
Very Good
5 - Excellent
110
4 - Good
141
3 - Okay
47
2 - Mediocre
24
1 - Poor
10
4.2
Cleanliness
4.0
Service and Staff
3.9
Amenities
4.0
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort

Birthday trip..

Birthday trip I wanted to stay in a popular hotel for safety and convience. I was disappointed in customer service.. First night ok I went shopping the next day to be left a note I had to change my room because of mechanical issues. I could have done better and not be inconvienced.. I left a day early and the hotrl refuse to reimburse that day..Oh by thd way the WiFi is terrible..I paid for my own WiFi

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to metro station, several restaurants on site, excellent executive lounge for food and drinks, cleanliness of property.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service

Clean. Staff is helpful.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient!

Stayed 3 nights in Nov 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Sep 2019