Property amenity

Reviews of Crowne Plaza Shanghai Anting, an IHG Hotel

4.5 out of 5
Crowne Plaza Shanghai Anting, an IHG Hotel
No 6555 Boyuan Road Jia Ding District, Shanghai, Shanghai

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 41 reviews" "
Rating 8 - Good. 17 out of 41 reviews" "
Rating 6 - Okay. 8 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and very relaxing. Our rooms were spacious, the breakfast buffet delicious, and the pool was so fun! There was also a shuttle that took us to the nearest metro so we could travel to downtown. We love this place!
Stayed 2 nights in Aug 2019
Response from Vivien Wei on Aug 15, 2019
Dear Guest, Thank you for sharing your valuable feedback about your delightful stay with us at Crowne Plaza Shanghai Anting Hotel. It is our great honor to see that your family were satisfied with our spacious guest room infrastructure, delicious breakfast buffet and convenient shuttle bus service. We are committed to providing our guests with comfortable and enjoyable stay. Guests’ praise and encouragement are the driving force for us to move forward. We look forward to meeting you and your family again in the near future! Thank you! Sincerely, MarCom Department

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from vivien wei on Oct 3, 2018
Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel service and facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, MarCom Department

10/10 Excellent

S D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Vivien Wei on Aug 6, 2018
Dear Guest, Thank you for sharing your valuable feedback about your wonderful stay with us at Crowne Plaza Shanghai Anting Hotel. We are so happy to know that you enjoyed your stay, and that our comfortable guest room, great room amenities, safe and quiet environment and convenient location made your stay experience more memorable. We hope to welcome you back again in the near future. Hotel Marcom Department

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable golf getaway hotel
Overall a nice property with comfortable rooms. A little off the beaten path but if you want a good getaway this is a great spot. Breakfast buffet and dinner buffet, albeit pricey imare both world class

6/10 Okay

PUI WAH

Liked: Staff & service, property conditions & facilities, room comfort
A nice hotel in that region.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ben, Beijing

Liked: Property conditions & facilities
Disliked: Cleanliness
A little disappointing on the whole
The hotel was adequate and had a number of plus points. Firstly, it has a great swimming pool that my kids especially enjoyed as there's a kids pool with a slide and lots of fountains! The gym was well equipped and the changing rooms were comfortable and in good condition. The other plus was the restaurant which had a good breakfast with western and Chinese options. On the negative side, our room was a bit smelly and the drainage system in the bathroom appeared to be the cause. Also the hotel staff did not speak as much English as I expected for an international branded hotel. I had to spend a lot of time explaining myself to the concierge or room service to make sure they understood my requests. On reflection, I think this could be because the hotel is located quite far from Shanghai but one of the reasons I choose to stay at Crowne Plaza was because I could enjoy an international standard hotel and this was a bit of a disappointment for me.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wasn't too good for Crowne Plaza Anting
The service was great, the hotel room was clean, but the lobby was quite cold and it seems that the heating wasn't opened, that's really unbelievable! The bedroom was clean also. However, the shower was not quite stable, sometimes it became weak or cool for the water that made me quite annoyed!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay hotel. Not great.
The wifi in the hotel was really bad. It kept going in and out. Also, the hotel didn't have a useable business center. The hotel only had one bar and it was very smokey.

8/10 Good

Mohamed Walid, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel away from Shanghai
Nice Hotel. Confusing architecture. You need a map to find your way around the hotel. Away from Shanghai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for purpose of my trip
Pleasant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Very good hotel for recent business trip. Well recommended.

6/10 Okay

Huiwon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2023

4/10 Poor

Michael

Stayed 9 nights in Aug 2023

8/10 Good

Cheng Gang

Travelled with family
Liked: Staff & service
酒店地理不错, 整体设计属于商务兼休闲风格。毗邻的高尔夫球场是亮点,酒店内的泳池也不错。 房间及相应设施有些陈旧了,应该及时修补和更新。
Stayed 1 night in Oct 2021
Response from 总经理 张文莉 on Oct 9, 2021
亲爱的客人, 感谢您选择上海颖奕皇冠假日酒店,我们很高兴您对酒店作出的好评和称赞!相信您已亲身体会到酒店位置的便捷,这也正是大多数客人选择我们酒店的原因之一。您的好评是我们前行的动力,请放心,我们将会不断改善软件及硬件的不足之处,努力为客人提供更好的入住体验。 再次感谢您对上海颖奕皇冠假日酒店的厚爱,我们期待着您的再次光临!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Vivien Wei on Sep 24, 2019
Dear Guest, Thank you for choosing Crowne Plaza Shanghai Anting recently. Your satisfaction is our driving force. We are committed to providing our guests with a high level of service and using intimate action to make them feel the warmth of our service. We will continue to create a more comfortable accommodation environment, so that our guests can feel at home. We look forward to meeting you and your family again in the near future! Sincerely, MarCom Department

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Vivien Wei on Sep 23, 2019
Dear Guest, Thank you for choosing to stay at Crowne Plaza Shanghai Anting Hotel. It is our consistent pursuit and goal to build a comfortable accommodation for every guest. We value the opinions of each guest, in order to bring guests refreshed feeling. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, MarCom Department

8/10 Good

Auto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 2 nights in Jul 2019
Response from vivien wei on Jul 29, 2019
Dear Guest, Thank you for taking the time to share your valuable feedback with us at Crowne Plaza Shanghai Anting. We are so delighted to know that you enjoyed your stay in our hotel. We will continue to work hard to bring a pleasant experience to every stay of our guests. Once again, we look forward to your next visit, continue to support, and choose our hotel as always. Thank you! Sincerely, MarCom Department

8/10 Good

Auto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很好
Stayed 1 night in Jul 2019
Response from vivien wei on Jul 25, 2019
尊敬的宾客, 感谢您光临上海颖奕皇冠假日酒店,并与我们分享了您愉悦的早餐用餐体验。我们非常荣幸地看到您对我们自助早餐的认可。凌食咖啡厅为您提供的国际自助早餐涵盖了各式中西式冷菜档、热菜档、现煮面档、中式蒸点档、本地特色小食(如豆花、豆浆、油条、萝卜丝饼等)、新鲜水果、酸奶档、现切寿司档、麦片档、轻食色拉、煎蛋档、关东煮档、现磨咖啡及茶饮畅饮等,为酒店宾客带来了愉悦的用餐感受,同时,我们也会定期更新菜品,让宾客感受不一样的体验。 另外,凌食咖啡厅不仅有此次您品尝到自助早餐,还有全天候的零点服务,邀您品尝来自世界各地的美味。近期,凌食咖啡厅也推出了24味小龙虾主题自助晚餐,欢迎您来一战群虾! 再次感谢您的认可,恭候您的再次光临! 酒店市场传讯部

8/10 Good

Woo Youn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Vivien Wei on May 3, 2019
尊敬的宾客, 您好,非常感谢您抽出您的宝贵时间来为上海颖奕皇冠假日酒店撰写评论并对我们的工作进行及时且用心的反馈。 我们至诚期望在您出行的的每时每刻均可以享受洲际酒店集团皇冠假日品牌每一餐、每一宿、每一步的悉心照顾。 我们至诚欢迎您的再次光临,轻松筹划下一段旅程。 酒店市场传媒部

6/10 Okay

Verified traveller

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2018
Response from vivien wei on Dec 26, 2018
Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, MarCom Department

10/10 Excellent

SHIH CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常值得
Stayed 1 night in Nov 2018
Response from vivien wei on Dec 5, 2018
尊敬的宾客,非常感谢您抽出宝贵时间来为上海颖奕皇冠假日酒店撰写评论。很高兴您在此优享了舒适的入住体验,令您一扫旅途的疲惫!我们至诚希望在您出行的每时每刻,均可以享受我们的悉心照顾。衷心期望您的下次惠顾!酒店市场传讯部

10/10 Excellent

liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错。
Stayed 1 night in Oct 2018
Response from Vivien Wei on Oct 30, 2018
尊敬的宾客, 非常感谢您分享在上海颖奕皇冠假日酒店优越的入住经历,同时,我们也非常高兴的看到您对此次入住的肯定和称赞。舒适的住宿环境是我们一贯的追求与目标,我们重视每位宾客的意见,以期为宾客带来舒适备至并焕然一新的感受! 期待您的再次支持与莅临。 酒店市场传媒部

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Vivien Wei on Oct 30, 2018
尊敬的宾客, 您好,非常感谢您抽出宝贵时间来为上海颖奕皇冠假日酒店撰写评论并对我们的工作进行及时的反馈。 我们至诚期望在您出行的的每时每刻均可以享受洲际酒店集团皇冠假日品牌每一餐、每一宿、每一步的悉心照顾。 欢迎您的再次光临,轻松筹划下一段旅程。 酒店市场传媒部

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nicht empdfehlenswert. Zu teuer für diese Leistung
Hotel in sehr gutem Zustand, aber vielen Einschränkungen. Nicht empfehlenswert. Hier einige Beispiele: Lage ist sehr weit von der Metro. Personal spricht kaum englisch, selbst an der Rezeption. Viel zu starke Klimatisierierung. Unökologisch, da handtücher ständig getauscht wreden - tortz Hinweis, dass ich sie behalten will.
Stayed 5 nights in Aug 2018
Response from Vivien Wei on Sep 2, 2018
Lieber Gast, Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt im Crowne Plaza Shanghai Anting Hotel. Es tut uns leid, dass Sie wegen des ineffizienten englischen Service an der Rezeption, im Hotel und in der Klimaanlage Unannehmlichkeiten hatten. Seien Sie versichert, dass wir uns mit diesem Thema befassen werden, um sicherzustellen, dass wir allen unseren Gästen eine effiziente und qualifizierte Mitarbeitererfahrung bieten, indem wir unsere Mitarbeiter besser schulen, damit dies nicht noch einmal passiert. Wir freuen uns über Ihr Feedback, da dies unsere beste Ressource für die Verbesserung der Gästebetreuung ist. Unser Hotel liegt an der Boyuan Road und 10 Minuten Fahrt von einem Einkaufszentrum in Anting Stadt und U-Bahn-Station; Wir bieten einen regelmäßigen Shuttle-Bus für den Transport. Sie können sich mit dem Concierge für weitere Informationen wenden. Wir hoffen, dass Sie uns in Zukunft eine Chance geben werden, Ihnen zu zeigen, wie großartig unser Hotel ist, und nochmals vielen Dank für Ihre Kommentare. Wir freuen uns darauf, Sie wieder in unserem Hotel begrüßen zu dürfen. Vielen Dank! Hotel Marcom Team

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel a bit too far from the city center . The check in and check out took much too much time due to a rather poor organization or/and an inefficient information system

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally worth it!
Awesome service and beautiful place! A little far from Shanghai but totally worth it! Close to a mall (and shuttle provided)

10/10 Excellent

KONSTANTINOS, Αthens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ανεση
Aνετη διαμονή

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laadukas hotelli
Hotellina taattua Crowne Plaza laatua, mutta valitettavasti Interent oli tuskallisen hidas ja huoneessa oli tosi kylmä ja vaikk alaitoin lämmistyksen täysille lämpö nousi vain 2 astetta yön aikan.

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel, gute Leistungen
Wir hatten einen schönen Aufenthalt

6/10 Okay

NASSIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

bubi, ・

Liked: Cleanliness, room comfort
部屋は衛生的に良く、ホテルの方の態度も良かったです。場所的に不便な所で時間に制限がある場合、ホテル内で食事をとるしかない。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

GV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
この地域に用事があれば。。。
今回はF1の開催地でもある上海アウディ国際サーキットでのイベントに参加するために宿泊しました。 空港から車で約1時間、300元、周辺にはこれといった観光地もありません。このホテルに宿泊することが主たる目的であるならば、部屋も豪華、清潔でサービスもまずまずでした。