Title: Crowne Plaza Shanghai Hongqiao by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Shanghai Hongqiao by IHG Luxury hotel with free parking connected to the convention center in Shanghai ![Exterior](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/13051b3f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/932cdbae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/3b22cbda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (CNY 198 per person)](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/eb3536ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/0909423e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to National Exhibition and Convention Center, Crowne Plaza Shanghai Hongqiao by IHG provides free airport drop-off, an art gallery on site, and a shopping mall on site. The on-site Chinese cuisine restaurant, 彩丰楼, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar. 9.4 Exceptional ## Popular amenities - - Bar - Free airport shuttle - Parking included - 24/7 front desk - Gym ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=54138117&PinnedHotelID=54138117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=54138117&PinnedHotelID=54138117&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=54138117&PinnedHotelID=54138117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=54138117&PinnedHotelID=54138117&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=54138117&PinnedHotelID=54138117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=54138117&PinnedHotelID=54138117&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=54138117&PinnedHotelID=54138117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=54138117&PinnedHotelID=54138117&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/3817e9b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 4 reviews ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - 377 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/932cdbae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - 603 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/616513a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - 646 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/7e50413d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - 1152 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/5181a6ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - 377 sq ft - City view - Sleeps 2 - 2 Twin Beds ![Standard Room](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/438a25a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - City view - Sleeps 2 - 1 Twin Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/616513a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - City view - Sleeps 3 - 1 Twin Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/4ab99ca5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - 484 sq ft - City view - Sleeps 2 - 1 King Bed ![Premium Room, 1 King Bed, Club Lounge Access](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/82bd52fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club Lounge Access ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - City view - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/616513a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, City View ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - City view - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/55000000/54140000/54138200/54138117/4ab99ca5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Crowne-Plaza-Hongqiao.h54138117.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Crowne-Plaza-Hongqiao.h54138117.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.19036%2C121.31535&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uVb7ajAwvPaiYFCJD9Vr95F-J5g=) No. 1-3, Lane 630 Shenchang Road, Minhang District, Shanghai, 201107 #### What's nearby - Hongqiao Tiandi - 8 min walk - 0.7 km - National Exhibition and Convention Center - 17 min walk - 1.5 km - Zhongshan Park - 16 min drive - 15.4 km - People's Square - 21 min drive - 20.7 km - Xintiandi Style Shopping Centre - 23 min drive - 22.2 km #### Getting around - East Xujing Station - 4 min drive - Shanghai Hongqiao Railway Station - 13 min drive - Hongqiao International Airport (SHA) - 19 min drive #### Restaurants - ‪一绪に寿喜烧(虹桥天街店) - ‬4 min walk - ‪HEYTEA 喜茶 - ‬2 min walk - ‪魅Ktv - ‬5 min walk - ‪Ramen满吉 - ‬2 min walk - ‪うちの食堂 - ‬4 min walk ## About this property ### Crowne Plaza Shanghai Hongqiao by IHG Luxury hotel near National Exhibition and Convention Center Free airport drop-off, an art gallery on site, and a shopping mall on site are just a few of the amenities provided at Crowne Plaza Shanghai Hongqiao by IHG. The on-site Chinese cuisine restaurant, 彩丰楼, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar. Additional perks include: - Free self parking - Buffet breakfast (surcharge), an elevator, and a water dispenser - Smoke-free premises, luggage storage, and 4 meeting rooms Room features All 330 individually decorated rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes. Other amenities include: - Bathrooms with rainfall showers and tubs or showers - 50-inch LCD TVs with cable channels - Wardrobes/closets, separate sitting areas, and daily housekeeping ## Similar properties ![Suite, 1 King Bed with Sofa bed | Living area](https://images.trvl-media.com/lodging/20000000/19440000/19436200/19436165/187606b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Shanghai Hongqiao CBD Minhang - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 580 reviews CA $75 CA $87 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19436165&PinnedHotelID=19436165&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/18000000/17850000/17844100/17844059/7730d713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cordis Shanghai Hongqiao Minhang - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 311 reviews CA $122 CA $143 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=17844059&PinnedHotelID=17844059&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114740000/114736100/114736038/24d25bd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Shanghai Hongqiao CBD by IHG Minhang - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 19 reviews CA $85 CA $99 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=114736038&PinnedHotelID=114736038&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8500000/8496800/8496798/7f97bcff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shanghai HongQiao Airport Hotel Minhang - Parking included - Free WiFi - Game room - Breakfast available 8.8 Excellent 260 reviews CA $90 CA $106 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=8496798&PinnedHotelID=8496798&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily self-serve breakfast (CNY 126 per person)](https://images.trvl-media.com/lodging/20000000/19430000/19427300/19427282/b1d81105.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt House Shanghai Hongqiao CBD Minhang - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 158 reviews CA $124 CA $144 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=19427282&PinnedHotelID=19427282&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, lunch, dinner served; 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Check-in end time: noon Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 198 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating For the benefit of our customers, we have provided a rating based on our rating system. ### Property is also known as Crowne Plaza Hongqiao Crowne Plaza Shanghai Hongqiao Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel Crowne Plaza Shanghai Hongqiao, an IHG Hotel Shanghai Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel Shanghai Crowne Plaza Hongqiao Crowne Plaza Shanghai Hongqiao Crowne Plaza Shanghai Hongqiao by IHG Hotel Crowne Plaza Shanghai Hongqiao an IHG Hotel Crowne Plaza Shanghai Hongqiao by IHG Shanghai Crowne Plaza Shanghai Hongqiao by IHG Hotel Shanghai ## Frequently asked questions ### Is Crowne Plaza Shanghai Hongqiao by IHG pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Crowne Plaza Shanghai Hongqiao by IHG? > As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Shanghai Hongqiao by IHG on Dec 1, 2025 start from CA $83.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Shanghai-Hotels-Crowne-Plaza-Hongqiao.h54138117.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Crowne Plaza Shanghai Hongqiao by IHG? > Check-in start time: 2:00 PM; Check-in end time: noon. ### What time is check-out at Crowne Plaza Shanghai Hongqiao by IHG? > Check-out is at noon. ### Does Crowne Plaza Shanghai Hongqiao by IHG provide a shuttle to the airport? > Yes, there's a free shuttle from the hotel to the airport that runs 6:30 AM–6:30 PM at scheduled times. ### Where is Crowne Plaza Shanghai Hongqiao by IHG located? > Located in Minhang, this luxury hotel is 2 mi (3.2 km) from National Exhibition and Convention Center and within 12 mi (20 km) of Zhongshan Park and People's Square. Xintiandi Style Shopping Centre and Shanghai Museum are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Shanghai Hongqiao by IHG Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 39 8 - Good 6 6 - Okay 0 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Feng Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ella was super helpful to my parents, they had a great experience for their stay. Thank you Ella! ##### Feng Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Yijing Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff are very friendly, Mr. Bai at the front desk helped us a lot. ##### Yijing Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yijing Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff, Mr. Bai at the front desk helped a lot. ##### Yijing Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ka Ki Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is clean and spacious. Walking distance from shopping malls ##### Ka Ki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maciej May 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice and huge rooms ##### Maciej Stayed 3 nights in May 2025 ### 10/10 Excellent #### Robert Aug 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Hotel close to Hongqiao Railway/Airport Breakfast and the Bistro were both excellent for choice and quality. The room was modern and comfortable on a corner with windows and a view on 2 sides which was lovely. We left a phone in the Taxi and the Hotel found the Taxi and had the phone delivered to us at the airport which was beyond expectation. Easy walk to Hongqiao Rail. ##### Robert Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Marek Oct 8, 2023 Liked: Staff & service, amenities, property conditions & facilities Their breakfast buffet was just outstanding. Great selection of food, but if you want to lose weight, do not go there :-). ##### Marek Stayed 1 night in Oct 2023 ### 10/10 Excellent #### hong Jan 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean room. Walking distance to the railway station. ##### hong Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Gabriel Feliciano Dec 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Great hotel breakfast is amazing. Very far from pudong Airport be carefully when you book this hotel because Shanghai have 4 airports. ##### Gabriel Feliciano Stayed 1 night in Dec 2023 ### 8/10 Good #### Federico Mar 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was OK. People at the Hotel are not so well informed and not so in English, considering it is an international brand Hotel. ##### Federico Stayed 6 nights in Mar 2025 ### 8/10 Good #### Hugo Apr 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### At this price range should have room service In general the hotel is very good BUT, there is no room service at all. The western food restaurant ants in the hotel opens at 5:30pm.The Breakfast buffet is excellent. ##### Hugo Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Tomaz Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel. Only minus. I have paid business lounge acces, but it was closed... they could at lest offer a bottle of wine... ##### Tomaz Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### JongOok Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thanka for your inuiry ##### JongOok Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jake Nov 13, 2024 Liked: Staff & service, property conditions & facilities Got a free upgrade to the suite. So naturally this is a 5 star review. ##### Jake Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Abraham Dec 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is near big exhibition center (10 minutes). Rooms are nice, clean and very quiet. Staff is very friendly however their English is extremely limited. For a Western hotel brand more emphasis should be placed in having English speaking staff. ##### Abraham Stayed 4 nights in Nov 2023 ### 8/10 Good #### Chulinthorn Jun 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable room, smell smoke inroom, air condition worst ##### Chulinthorn Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### GLORIA May 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The only thing that I did not like about this hotel is that when I call for room service, they told me they don’t e it. Everything else, OK ##### GLORIA Stayed 2 nights in May 2023 ### 2/10 Terrible #### chuang May 23, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Registration cannot find my reservation under Expedia. Junior staff has no clue on what she does. Manager assisted and she only found 1 room booked. I have to spend 35 mins for a check in. For a 5 star priced hotel? No coffee after 5:30pm at lobby and service staff not aware. toliet bath tiles can see stain and moldy, Cleaning staff leave rubbish on the floor. Sent for laundry, waited 3 days. The only consolation is the conceige, Jack Liu who was the most helpful. And the GM. other than that, can forget about this hotel, is for the locals to patronize. ##### chuang Stayed 4 nights in May 2024 ### 10/10 Excellent #### KOKI May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても綺麗な施設で、接客もとても丁寧でした。また上海を訪れることがあればこのホテルを利用したいです。 ##### KOKI Stayed 2 nights in May 2025 ### 10/10 Excellent #### Verified traveller Mar 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 整體舒適，人员服務好，只是房間隔音稍遜，外面杂音房間會聽到 ##### Verified traveller Stayed 2 nights in Mar 2024 ### 8/10 Good #### Tania Nov 3, 2025 ##### Tania Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### JAE YOUNG Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### JAE YOUNG Stayed 1 night in Aug 2025 ### 10/10 Excellent #### JAE SIK Jul 24, 2025 ##### JAE SIK Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alberto arath Jul 21, 2025 ##### Alberto arath Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alberto arath Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alberto arath Stayed 2 nights in Jul 2025 ## 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