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Overview of Chateau Star River Pudong Shanghai

Photo gallery

Guest reviews

4.1 / 5Very Good
108 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationCentury Park4 min drive
Popular LocationShanghai Science and Technology Museum4 min drive
Popular LocationShanghai New International Expo Centre6 min drive
AirportShanghai (PVG-Pudong Intl.)34 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Chateau Deluxe King Room

    Chateau Deluxe King Room

    Room amenities

    • 505 sq ft
    • Sleeps 2
    More details
  • Chateau Premier Twin Room

    Chateau Premier Twin Room

    Room amenities

    • 645 sq ft
    • Water view
    • Sleeps 2
    More details
  • Deluxe Twin Room (Chateau )

    Deluxe Twin Room (Chateau )

    Room amenities

    • 505 sq ft
    • City view
    • Sleeps 2
    More details
  • Chateau Premier King Room

    Chateau Premier King Room

    Room amenities

    • City view
    • Sleeps 2
    More details

About this area

Shanghai

In the business district, Chateau Star River Pudong Shanghai is in Shanghai's Pudong neighbourhood, an area with good shopping. Shanghai Science and Technology Museum and Former French Concession are cultural highlights, and travellers looking to shop may want to visit The Bund and Xintiandi Style Shoppping Centre. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Century Park - 4 min drive
  • Shanghai Science and Technology Museum - 4 min drive
  • Mercedes Benz Arena - 5 min drive
  • Shanghai New International Expo Centre - 6 min drive
  • Shanghai Tower - 23 min drive

Getting around

  • Fanghua Road Station - 17 min walk
  • Shanghai South Railway Station - 28 min drive
  • Shanghai (PVG-Pudong Intl.) - 34 min drive

Restaurants

  • Where to eat
  • E cafe – Pool-view restaurant. Serves breakfast, lunch and dinner. Reservations required.
  • Always Cantonese – Serves lunch and dinner. Reservations required.

About this property

Chateau Star River Pudong Shanghai

Luxury Shanghai hotel in Pudong with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 261 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, minibars and TVs.
Chateau Star River Pudong Shanghai offers 261 forms of accommodation with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.
This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 168 for adults and CNY 87 for children
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Full-service spa
Health club
Indoor pool
Mini golf
Outdoor pool
Sauna
Hot tub
Steam room
Tennis

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Mini golf
Outdoor pool
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

8 meeting rooms

Spa

11 treatment rooms
Body scrubs
Body treatments
Facials
Hydrotherapy
Massages
Massage/treatment rooms
Spa open daily
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

TV channels
TV

Food and drink

Free bottled water
Minibar

Outdoor space

Balcony

More

Desk
Free local calls
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 552.0 per night.

Payment types accepted at this property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night (for stays between 31 January and 31 December)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 168 for adults and CNY 87 for children (approximately)
  • Rollaway bed fee: CNY 552.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.
All reviews

Guest reviews

4.1

Very Good

5 - Excellent
49
4 - Good
33
3 - Okay
18
2 - Mediocre
6
1 - Poor
2
4.3
Cleanliness
4.0
Service and Staff
3.8
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, room comfort

Stayed 1 night in Dec. 2019

3/5

  • Liked: Room comfort
  • Disliked: Staff & service

Bad service overall, staff seemed unwilling to assist, Staff let this place down,

Stayed 3 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very good! Marble every where! Nice building , nice area!

Stayed 2 nights in Jul. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended - lovely hotel!

Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.

Stayed 1 night in Jul. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the Nevernight City (Shanghai)

The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.

Stayed 1 night in Jul. 2019