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Overview of Chateau Star River Pudong Shanghai

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  • Chateau Deluxe Twin Room

    Room amenities

    • 505 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Chateau Deluxe King Room

    Room amenities

    • 505 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Chateau Premier Twin Room

    Room amenities

    • 645 sq ft
    • Water view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Chateau Premier King Room

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
4.1
Very good
Rating 5 - Excellent. 49 out of 110 reviews
5 - Excellent 45%
Rating 4 - Good. 34 out of 110 reviews
4 - Good 31%
Rating 3 - Okay. 19 out of 110 reviews
3 - Okay 17%
Rating 2 - Poor. 6 out of 110 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 110 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

3/5 Okay

Business traveller
Happy face iconLiked: Room comfort
Sad face IconDisliked: Staff & service
Bad service overall, staff seemed unwilling to assist, Staff let this place down,
Stayed 3 nights in Sep 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very good! Marble every where! Nice building , nice area!
Stayed 2 nights in Jul 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended - lovely hotel!
Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
Stayed 1 night in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the Nevernight City (Shanghai)
The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
Stayed 1 night in Jul 2019

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