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Indoor pool, open 7:00 AM to 7:00 PM, pool loungers
Room Amenity
View from Room
Premium bedding, down duvet, in-room safe, individually decorated

Guest reviews

4.1 out of 5 Very good
455 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Kitchen
Air conditioning
Washer
Spa

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Map

Explore the area

Popular LocationPeople's Square10 min walk
Popular LocationFormer French Concession10 min walk
Popular LocationNanjing Road Shopping District19 min walk
AirportShanghai (SHA-Hongqiao Intl.)35 min drive

Choose dates to view prices

  • Executive Room, 1 Bedroom

    Room amenities

    • 893 sq ft
    • Studio
    • City view
    • Sleeps 2
    More detailsExecutive Room, 1 Bedroom
  • Premier Studio

    Room amenities

    • 775 sq ft
    • Studio
    • City view
    • Sleeps 2
    More detailsPremier Studio
  • Premier Room, 1 Bedroom

    Room amenities

    • 893 sq ft
    • 1 bedroom
    • City view
    • Sleeps 2
    More detailsPremier Room, 1 Bedroom
  • Premier Room, 3 Bedrooms

    Room amenities

    • 2454 sq ft
    • 3 bedrooms
    • City view
    • Sleeps 6
    More detailsPremier Room, 3 Bedrooms
  • Premier Room, 2 Bedrooms

    Room amenities

    • 1668 sq ft
    • 2 bedrooms
    • City view
    • Sleeps 4
    More detailsPremier Room, 2 Bedrooms

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighbourhood, Ascott Huai Hai Road Shanghai is in the city centre. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yu Garden and Zhongshan Park. Check out an event or a game at Mercedes Benz Arena, and consider making time for Shanghai Science and Technology Museum, a top attraction not to be missed.
Visit our Shanghai travel guide
View in a map
Popular Location

What's nearby

  • People's Square - 10 min walk
  • Former French Concession - 10 min walk
  • Nanjing Road Shopping District - 19 min walk
  • Shanghai Old Street - 3 min drive
  • Yu Garden - 9 min drive

Getting around

  • Laoximen Station - 7 min walk
  • Shanghai South Railway Station - 12 min drive
  • AirportShanghai (SHA-Hongqiao Intl.) - 35 min drive

Restaurants

  • La Brasserie — 1 min walk
  • Cachet - 4 min walk
  • Kabb Bar & Grill - 5 min walk
  • Fountain - 5 min walk
  • Bottega - 6 min walk

About this property

Ascott Huai Hai Road Shanghai

Luxury Shanghai aparthotel in Downtown Shanghai, walk to People's Square
This smoke-free aparthotel features a restaurant, an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site. Each apartment boasts a deep soaking tub and offers a kitchen and a washing machine. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches, such as bathrobes and slippers.
Ascott Huai Hai Road Shanghai offers 308 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

45-inch Flat-screen televisions come with cable channels and pay-per-view films. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool, a health club and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor Pool
  • Sunloungers
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Self-parking: CNY 160 per day (in/out privileges)
  • Accessible parking
  • On-site car hire

Family friendly

  • Children stay free
  • Free cot/infant bed

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 130 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: CNY 350.0 per night

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Deep-soaking bath
  • Hairdryer
  • Towels provided
  • Bathrobes
  • Slippers

Entertainment

  • 45-inch flat-screen TV with cable service
  • Pay films

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Conference centre

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Free bottled water
  • Porter/bellboy
  • ATM/banking services
  • 24-hour front desk

Location highlights

  • In the business district
  • In the city centre

Things to do

  • Health club

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 308 rooms
  • 38 floors
  • Built in 2010
  • Individually decorated
  • Individually furnished

Where to eat

  • La Brasserie – Serves breakfast daily.

See similar properties

Policies

Check-in

Check-in between 3:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's indoor pool is closed on the second Monday of every month.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 April to 31 August:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 130 per person (approximately)
  • Airport shuttle fee: CNY 670 (one-way)
  • Self-parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascott Huai Hai Road Shanghai Hotel
Ascott Huai Hai Hotel
Ascott Huai Hai Road Shanghai
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Aparthotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Ascott Huai Hai Road Shanghai and receive a full refund?
Yes, Ascott Huai Hai Road Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Ascott Huai Hai Road Shanghai cancellation policy on our site for more details about any exclusions or requirements.
Does Ascott Huai Hai Road Shanghai have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 7:00 PM.
Is Ascott Huai Hai Road Shanghai pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Ascott Huai Hai Road Shanghai?
Self-parking is available for CNY 160 per day.
What time is check-in at Ascott Huai Hai Road Shanghai?
Check-in is from 3:00 PM to midnight.
What time is check-out at Ascott Huai Hai Road Shanghai?
Checkout is at noon.
Where is Ascott Huai Hai Road Shanghai located?
Located in Downtown Shanghai, this luxury aparthotel is within a 10-minute walk of K11 Art Mall, People's Square, and Xintiandi Style Shoppping Centre. Nanjing Road Shopping District and Yu Garden are also within 1 mile (2 km). Laoximen Station is 7 minutes by foot and Dashijie Station is 9 minutes.
4.1
Very good
5 - Excellent
202
4 - Good
162
3 - Okay
50
2 - Poor
29
1 - Terrible
12

4.1/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

3/5 Okay

Stayed 4 nights in Dec 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for families
Great stay and the kitchens is well maintained. Location is good and near yo malls and eatries
Stayed 5 nights in Nov 2019

3/5 Okay

Travelled with family
Sad face IconDisliked: Cleanliness
the room furniture is pretty old. others was ok.
Stayed 6 nights in Nov 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice
Impressive. Very efficient and friendly, perfectly professional.
Stayed 4 nights in Nov 2019

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