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Radisson Collection Hotel Xing Guo Shanghai – Avis

4.5 out of 5
Radisson Collection Hotel Xing Guo Shanghai
78 Xing Guo Road, Shanghai, Shanghai

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 152 avis sur 258." "
Note de 8 – Bien, d’après 85 avis sur 258." "
Note de 6 – Acceptable, d’après 16 avis sur 258." "
Note de 4 – Médiocre, d’après 1 avis sur 258." "
Note de 2 – Terrible, d’après 4 avis sur 258." "

9,4/10

Propreté

9,0/10

Service et personnel

10/10

Commodités

9,0/10

État et installations de l’hébergement

10/10

Écoresponsabilité

Avis

8/10 – Bien

tann, lyon

Points forts : Service et personnel, état et installations de l’hébergement
Bien situé mais chambres un peu vieillottes
Chambres un peu petites et vieillottes. Piquettes a changer. Reste quand même une valeur sur.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Superbe hôtel, mais accueil détestable
L'hôtel est magnifique et très bien situé. Les chambres sont superbes, le petit déjeuner excellent. Digne d'un Radisson Blu. Malheureusement nous avons été accueillis par une dame extrêmement désagréable : nous avions réservé pour 4 (2 adultes et 2 enfants) et l'hôtel nous avait attribué une chambre standard avec un lit pour 2 personnes. Nous avons du dans un premier temps prendre une deuxième chambre et appeler Expedia depuis la Chine à 1h du matin pour qu'ils résolvent le problème (ce qu'ils ont d'ailleurs fait avec leur efficacité habituelle).

10/10 – Excellent

Jean, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
J'y retournerais
Hotel dans la concession française, un pesu à l'écart d'activités importante mais pour le service et le confort c'est très bien, rien à redire. Ne prenez pas le buffet le soir, cela ne vaut vraiment pas le prix.

10/10 – Excellent

Nicolas, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good ratio Quality/Price
I have returned in this very nice hotel for its price, without compromise on the quality. The only inconvenient is its location, at the west edge of the French Concession. The metro is at a short 5 minute walk, and then it takes around 15 minutes to reach the center of the city, but it is not a problem for myself.

10/10 – Excellent

Nicolas, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice hotel it a calm area
The hotel is in a very calm area with a clean environment. The room are spacious and very clea, the service efficient and the staff english speaking. You have to walk 5 minutes to reach the nearest metro station, then it is around 15 minutes to reach the center of the city, otherwise I would recomment this hotel to everybody.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le signal Wi-Fi dans la chambre était faible et l'hôtel ne disposait plus d'appareil qui renforce le signal. Personnel très agréable . Les tarifs des boissons du mini bar étaient excessifs, spécialement pour l'eau.

10/10 – Excellent

MIYOUNG

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
굿!!
만족한 호텔임. 추천합니다
Séjour de 1 nuit en novembre 2023
Guest Relation a répondu le 17 nov. 2023
Thank you for taking the time to write a review on Expedia.com following your recent stay the property, and submitting a high score.Here at the hotel we value feedback from our diverse mix of clientele, as it enables the hotel management to focus and provide the best possible customer service, as the hotel team always strives to exceed the expectations of guests.

4/10 – Médiocre

Nicole

Séjour de 1 nuit en mai 2020

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2019

10/10 – Excellent

Dominic

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastic stay
Loved the modern bathroom. Press buttons instead of push pull taps. Heated toilet seats. Nice bronze copper colour design in room and accessories.
Séjour de 9 nuits en octobre 2019

10/10 – Excellent

jiahua

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
As always it’s been good!
Séjour de 3 nuits en septembre 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great business hotel
Great location for my business trip.
Séjour de 1 nuit en juin 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
真正的花园酒店，花园大，服务好，物有所值！非常推荐！！
上海最喜欢的酒店，前身是国宾馆级别的酒店，花园非常大非常美，服务也很好，房间设施什么都很新，吹风机还是戴森的很有档次。 闹中取静的地段，所以很安静，距离CBD不算太远，会骑车就非常方便。 距离几条网红路也不远，步行的环境都是梧桐树林荫道非常美。 价格非常非常实惠，以后来上海或者朋友来上海，都会推荐这家。
Séjour de 3 nuits en mai 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
值得入住
地點很好, 房間整潔
Séjour de 1 nuit en mai 2019

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very modern hospital in a large area spread.
Staying in the French Concessions is a pleasure. Walking distance to many restaurants.
Séjour de 4 nuits en mai 2019

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en avril 2019

10/10 – Excellent

Sandi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Little pricey but very comfortable upmarket hotel
Great hotel, beautiful gardens
Séjour de 7 nuits en avril 2019

10/10 – Excellent

Bjorn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
French Concession hotel
Rommet jeg fikk var meget bra, eneste litt negative var for mye lyd fra aircondition om natten, men det er jo bare å skru den av.
Séjour de 1 nuit en mars 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
.little English spoken. staff fairly rigid. room window so dirty we couldn't see out
Séjour de 4 nuits en octobre 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

konglik

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
very classic hotel located at the heart of old Sha
big garden, nice staff. room have some strange smell, guess just decorated.

8/10 – Bien

jiahua

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Voyageur vérifié

Beautiful Spot
The hotel is in such a beautiful location, surrounded by trees and gardens. The staff was very helpful and friendly. Great breakfast selection. Some of the rooms and the lobby could use updating, but it is jut a lovely place.
Séjour de 8 nuits en mars 2018
Xingguo a répondu le 13 avr. 2018
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 – Excellent

Ingrid

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Radisson Blu Plaza Xingguo Hotel Shanghai a répondu le 13 avr. 2018
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 – Excellent

Andreas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Geschäftsreise
Habe ein Upgrade bekommen da mein Zimmer doppelt vergeben wurde und keines in meiner Kategorie verfügbar war.
Radisson Blu Plaza Xingguo Hotel Shanghai a répondu le 13 avr. 2018
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful Grounds. However pretty old hotel and needs a renovation (for the money). Good location in the French Concession.
Séjour de 2 nuits en septembre 2017

6/10 – Acceptable

I-Chi Steven

Points forts : Propreté
It's okay
You get what you paid
Séjour de 3 nuits en mai 2017

2/10 – Terrible

Sampei

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
１１階から１４階で、改装工事が入っており、騒音がひどかった。 事前情報がないので、しかたなく宿泊した。
Séjour de 2 nuits en juin 2017

10/10 – Excellent

Henriette

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfectly located in the quiet end of French Concession but still within walking distance of bars and restaurants. Hotel is like expected for this category but the location in a park makes it special.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent.
Alice Tian a répondu le 17 avr. 2017
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 – Excellent

Lize-Marie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great value for money
Great location, vey comfortable beds and friendly staff
General Manager a répondu le 12 mars 2017
Dear Guest, Thank you very much for your precious feedback about our hotel. It＇s our pleasure to have you staying with us. We wish to see you again at Radisson Blu Plaza Xingguo Hotel Shanghai.

8/10 – Bien

kimmy, seoul

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel except bedding.
Located in residence area so very quite. I asked for a non smoking room but no non smoking room left, they upgraded to suite room. And everything was great. The food, amenities, and crew were so nice. Except, cigarette smell on the bed... The sheets were clean but the smell was deeply saturated into the matress, I could not hardly sleep. I hope the hotel pay more attention to it.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Robert, Brescia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel nel Parco
L'hotel è immerso in un parco con ville storiche in centro a Shanghai. Tutto facilmente raggiungibile tramite taxi. Purtroppo un po' lontano da metropolitane ecc. ma visto il costo irrisorio dei taxi non è un problema. Camere con ottimi spazi e comfort.

10/10 – Excellent

Valentin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best value for high quality accomodation
One of the best stays in Shanghai I ever had, Great attentive staff, Great amenities (Gym, Pool, Restaurants and Bars). Overall a high quality stay

10/10 – Excellent

Yuriko

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
静かで清潔なホテル
とても静かで良かった。 ホテル内のガーデンエリアも整備されており、綺麗でした。徒歩圏内はお洒落なウィスキーバーもありました。

10/10 – Excellent

jeffrey, san jose, united state

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
it is very nice place, and good service.
General Manager a répondu le 28 sept. 2016
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The entrance of hotel is not easy to find.
General Manager a répondu le 7 sept. 2016
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. Xing Guo hotel has 2 doors on Hua Shan Road and Xing Guo Road. Hope you can find it easy next time. We will put a simple map on website to tell more guests how to easy come in. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Good location.
Good hotel, fair price. Wifi was not working properly in my room, which is pretty much unacceptable. And the maid ringing at 10:30 pushing for checkout was not that good either. But all in all a good hotel and I would come back in the future. It has a very good location.
Alice Tian a répondu le 13 juill. 2016
Thank you so much for your kind response regarding your recent stay at the Radisson Blu Plaza Xing Guo Hotel. As a valued guest, I am delighted to learn that you enjoyed your stay here, we will improve our Internet speed as soon as possible and improve our recepetion desk service. We value your feedback as it enables us to provide the best customer service possible and we always strive to exceed expectations. We look forward to welcoming you back should you visit Shanghai again in the future.

10/10 – Excellent

Cyndy, Miami, FL

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pleasant and peaceful stay!
I only stayed for one night but already know that I am coming back especially if I am spending the weekend. The location is inside a parklike setting and so peaceful. I was not able to check out the hotel facilities because of my brief stay but will surely do so when I return. Thank you.
Alice a répondu le 25 avr. 2016
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

8/10 – Bien

Wai Kit Ryan, 香港

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
幾方便
還不錯，酒店搵的士幾方便
Alice Tian a répondu le 23 juill. 2016
首先感谢您抽出宝贵的时间对最近入住我们上海兴国宾馆的体验给出评价。 我们酒店坐拥于市中心的七万平方米的花园内，每个季节都有独特的风景。我们的员工始终微笑迎接每一位下榻酒店的客人，以热情和细致的服务超越客人的期望值，非常期待您的下一次入住。

10/10 – Excellent

Karina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Alice Tian a répondu le 23 juill. 2016
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Radisson Blu Xing Guo, Shanghai
We stayed there two weeks. Great Buffet breakfast with both western and asian fare. Didn't have dinner there. Bar had a small non somking area. Hotel staff spoke English and Concierge was adept at arranging cabs and giving the driver directions. Stay was in March 2016 so no A/C needed. TV had CNN, BBC, and HBO in English, all else was in Chinese. Hotel WiFi was available but VERY slow; good only for email. The hotel is not in the immediate neighborhood of restaurants or shopping, however a short walk down the street will take you to these places. Area is quite safe at night so a night stroll back from restaurants is safe. Be aware that in China smoking is allowed and higher end hotels try to accommodate non smokers. Our room was a non smoking room and we found no hint of smoking in our room or the hall ourside. Also Google and Gmail do not work in China; they are blocked by the government. A work around is to use a VPN. As this hotel is quite close to whom we were visiting and it was a quite nice property, we would stay there again.
Alice Tian a répondu le 23 juill. 2016
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just a short overnight business stay but Hotel was in a great location, quiet in it's own compound. Well appointed rooms and friendly staff. Only 2 things not perfect. The carpet in my room was badly fitted and a ridge had formed in the middle of the room which was easy to trip on. second thing is the Breakfast would be improved. Overall a very pleasant stay for the price.
Alice Tian a répondu le 23 juill. 2016
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. We will improve breakfast quality and pave the carpet in the room. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
感谢您为上海兴国宾馆给出了5颗星，宾馆致力于以优美的花园环境和舒适的客房设施为客人提供优质的入住体验。客人的每一条评价对我们而言都是一笔财富，不知您是否可以具体描述并与我们分享。期待您的回复，更期待您的再次入住！

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
An quiet oasis in an amazing city.
This was a stop over on an extended business trip. I love this neighborhood in Shanghai. A quiet area but walking distance to a number of parks, shopping food etc. Easy access to head to the other tourist and business areas. An oasis.
Alice Tian a répondu le 23 juill. 2016
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice environment with historical background
Room is good and clean, Nice and green environment of the hotel, each step full of history. Location is a bit far from subway, breakfast choice is not wide enough. Food is so so
Alice Tian a répondu le 23 juill. 2016
Firstly thank you for taking the time to complete on-line comments following your recent stay with Radisson Blu Plaza Xingguo Hotel Shanghai. As a Valued guest, we appreciate you taking the time to give comments that you highlighted. We will improve the quality of breakfast. On behalf of our entire staff here at the Xing Guo, we thank you for your business and we hope to see you again when your travels bring you back to the area.

8/10 – Bien

CHIAO-CHNG, TAIWAN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
小小問題
說來不好意思...因為我女友的高跟鞋咬腳且有點受傷...無奈致電大廳說明狀況並表示未帶外出便鞋或拖鞋，想借一雙便鞋或外出鞋方便下樓吃大廳早餐，知道這可能是偏不合理的要求，也能諒解並沒有此服務，但前台人員拒絕的方式真的讓人心裡很不愉快。詢問這件事情時我也是心裡做了很大突破才打電話的呀..
Alice Tian a répondu le 23 juill. 2016
首先感谢您抽出宝贵的时间对您最近入住我们上海兴国宾馆的体验给出评价。我们酒店对您的评价非常重视,感谢您对我们服务中的不足给出中肯的建议，我们将对服务人员进行培训，提升微笑服务的质量，带给客人更好的入住体验。希望您下次入住我们宾馆时，能为您提供更周到贴心的服务。

10/10 – Excellent

Leo, 台北

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
極好。