Reception

Reviews of Pension Nuevo Suizo

2.5 out of 5
Pension Nuevo Suizo
Callejón del Azofaifo, 7, Seville, Seville

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 466 reviews" "
Rating 8 - Good. 170 out of 466 reviews" "
Rating 6 - Okay. 124 out of 466 reviews" "
Rating 4 - Poor. 46 out of 466 reviews" "
Rating 2 - Terrible. 29 out of 466 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

jean baptiste

Liked: Cleanliness, staff & service, property conditions & facilities
very well situated! Good price for the quality. Breakfast super simple but ok.
Stayed 2 nights in Feb 2024

10/10 Excellent

Solangel

Stayed 1 night in Dec 2023

2/10 Terrible

Ihab

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
only thing i like in this hotel just staff was great, and the location its near center and stores, anything else for me was bad, hotel need renovation and the bathroom is shared.
Stayed 1 night in Nov 2023
Response from Nuevo Suizo Team on Nov 30, 2023
Thank you for taking your time to rate your stay at Nuevo Suizo, we are very sorry that your experience at the hostel was like this, we remind you that you have booked a private room with a shared bathroom, we also have room options with private bathroom If the guest decides more privacy, so, the clients can book the type of room that best suits for them.Best Regards

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Recepción on Nov 11, 2023
Gracias! fuisteis una familia encantadora, les esperamos en vuestro próximo viaje a Sevilla

8/10 Good

Catalina

Stayed 2 nights in Oct 2023
Response from Nuevo Suizo Team on Oct 29, 2023
Thank you for taking your time to rate your stay with us!Regards,

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in good location. The staff were very friendly and helpful. Room and bathroom is small but this was expected. Would be happy enough to stay in this property again
Stayed 3 nights in Oct 2023
Response from Recepción on Oct 16, 2023
Thank you for your comments

6/10 Okay

Silvana

Stayed 2 nights in Sep 2023
Response from Recepción on Oct 7, 2023
Gracias por tu puntuación, nos hubiese encantado saber en qué podríamos mejorar para ofrecerte una mejor estancia.

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel est très bien situé, pour la visite de Séville, tout à pied c'est parfait. Sauf,bémol, les parkings espagnols, pas donnés,75 euros pour 3jours avec abonnement, c'est bon à savoir
Stayed 3 nights in Sep 2023
Response from Recepción on Oct 7, 2023
Merci pour vos commentaires, à la prochaine fois !

2/10 Terrible

Denisse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience. I was staying right behind the reception 1st floor. There is a very small street outside but you can hear everything inside/outside. The noise from: the ladies heels, moving beds at 1am, people dropping things, truck making noise at 2:39am. The window is broken and unable to close, this is a security issue because it is a street side window. It is so difficult to bath because of the low water pressure. The toilet is from the 1940 with overhead tank and there is a vent above the water tank full of debries/dirt/rat poop. Terrible!!!
Response from Recepción on Oct 7, 2023
Hello Denisse, we are sorry that this happened, we apologize for those inconveniences, we would have loved to know that you were not satisfied during your stay to offer you a solution, but by not expressing it we could not solve your inconveniences

8/10 Good

Massimo

Stayed 5 nights in Sep 2023
Response from Recepción on Sep 15, 2023
Gracias por su puntuación, fue muy agradable recibirles! son una familia encantadora!

4/10 Poor

Juan Carlos

Stayed 1 night in Aug 2023
Response from Equipo de Nuevo Suizo on Sep 14, 2023
Gracias por tomar su tiempo en comentar sobre su estancia! Nos hubiese encantado saber en que puntos desearía que mejoremos para brindarle un mejor servicio en su próxima estancia.

6/10 Okay

MOKHALAD

Travelled with family, Travelled with family and small children
Staff was really nice. Be careful before submitting reservations, make sure the shower and bathroom included. Otherwise you get room without it and they will charge you extra if you want upgrade it .
Stayed 1 night in Jul 2023
Response from Equipo de Nuevo Suizo on Jul 9, 2023
Gracias por tomar su tiempo en puntuar su estancia en Nuevo Suizo, para lo que comenta tenemos varias opciones de habitaciones, el cliente elige antes de reservar, hay habitaciones con baño privado y con baño compartido y a su vez, contamos con una habitación compartida.Saludos!

8/10 Good

Trouvé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pension propre et calme Personnel accueillant et attentif Un seul bémol, la qualité des produits au petit déjeuner. Tout aussi économique, un fromage de type carré frais, du gruyère découpé, du jus de meilleure qualité serait parfait … à voir
Stayed 3 nights in Jun 2023
Response from Equipo de Nuevo Suizo on Jul 9, 2023
Gracias por tomar su tiempo en puntuar su estancia en Nuevo Suizo ¡Hasta una próxima oportunidad!

10/10 Excellent

DANIEL

Stayed 6 nights in May 2023
Response from Equipo de Nuevo Suizo on May 29, 2023
Gracias por puntuar tu estancia en Nuevo Suizo! Te esperamos en una próxima oportunidad,Saludos!

8/10 Good

Edwin

Stayed 2 nights in May 2023
Response from Equipo de Nuevo Suizo on May 24, 2023
Gracias por tomar su tiempo en puntuar su estancia en Nuevo Suizo! Le esperamos en una próxima oportunidad

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 1 night in Apr 2023
Response from Nuevo Suizo Team on Apr 29, 2023
Thank you for your comments!

6/10 Okay

ALFONSO

Stayed 3 nights in Apr 2023
Response from Recepción - Nuevo Suizo on Apr 13, 2023
Gracias por tomar su tiempo en puntuar su estancia con nosotros. Le esperamos en una próxima oportunidad y lamentamos no conocer los motivos por el cual puntúa su estancia, ya que no obtuvimos ninguna queja o sugerencia por parte de usted.

10/10 Excellent

Sau Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, quiet yet convenient location
24/7 reception, friendly staff. Rosario was very caring and helpful. My room of two twin beds private bathroom was nice. Okay if you mainly go back for short break during the day and sleep. Breakfast includes tomato, cheese and ham/turkey, bread slices, butter, olive oil, little cup cakes, cornflakes, orange/apple, coffee/tea and orange juice.
Stayed 5 nights in Mar 2023
Response from Nuevo Suizo Team on Mar 29, 2023
thank you for your comments and for your review!!!

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Equipo de Nuevo Suizo on Mar 28, 2023
Gracias por sus comentarios y puntuación, le esperamos pronto en Sevilla!

8/10 Good

Agneta

Stayed 2 nights in Mar 2023
Response from Recepción on Mar 21, 2023
Gracias por tomar su tiempo en puntuar su estancia en Sevilla. Le esperamos en una próxima oportunidad

6/10 Okay

Said

Liked: Staff & service
The property was old but it has a good architectural structure and clean it was close to the shops, restaurants, coffees and about 10 minutes from the bus station. The stuff are nice and helpful. The breakfast very simple.
Stayed 3 nights in Mar 2023
Response from Nuevo Suizo Team on Mar 15, 2023
thank you for taking your time to review your stay!See you the next time!

10/10 Excellent

MOHAMED

Stayed 4 nights in Mar 2023
Response from Nuevo Suizo Team on Mar 15, 2023
thank you for your comments! see you the next time!

10/10 Excellent

Roberto

Stayed 1 night in Mar 2023
Response from Equipo de Nuevo Suizo on Mar 15, 2023
Gracias por tomar tu tiempo en puntuar tu estancia en Nuevo Suizo, te esperamos en una próxima oportunidad.Saludos!

10/10 Excellent

Liz

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very central in quiet back street. Staff couldnt have been more helpful, with good language skills and local knowledge. Room ensuite and clean
Stayed 5 nights in Feb 2023
Response from Nuevo Suizo Team on Mar 1, 2023
Thank you for your comments! It has been a pleasure to receive you in Nuevo Suizo.See you the next time in Seville!

8/10 Good

Juan

Stayed 1 night in Aug 2022

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
These guys where amazing. We ending up showing up super late to the property (1am) due to flight delays. They were extremely helpful with getting us sorted. Upon leaving, my partner forgot her wallet in the bedroom. Unfortunately, by the time the staff found it, we were already on a train half way to Granada, with no available trains to come back to get the wallet. The staff emailed and WhatsAppes me to make sure that we knew that we left the wallet at the property and endlessly tried to help us find a solution to get the wallet back to us. Thankfully we were able to send them a DHL label and they packaged the wallet up and attached the wallet. 5/5 star service. Would 100% stay there again. Thank you so much!
Stayed 2 nights in Jun 2022
Response from Nuevo Suizo Team on Jun 14, 2022
Thank you for taking your time to rate your stay with us! you were an amazin guests. You will always be welcome in Seville, thank you for choosing us!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and relaxed hotel. Very basic but a great price and homey feel to it! I would return again when in Seville.
Stayed 5 nights in May 2022
Response from Nuevo Suizo Team on Jun 12, 2022
Thank you for taking your time to rate your stay with us! thank you for your comments!

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value in centre of Seville
As I arrived after midnight the 24 hour desk was very important. Check in was simple and quick. Bedroom was fine with clean and comfortable beds. The hostel is very central if a little tricky to find. Breakfast was provided .
Stayed 1 night in Mar 2022
Response from Nuevo Suizo Team on Apr 1, 2022
thank you for your comments! It was nice to receive you!

8/10 Good

kieran

Stayed 1 night in Mar 2022
Response from Nuevo Suizo Team on Mar 14, 2022
Thanks for your review Kieran it was niche to meet you, see you the next time!

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Really central nice friendly staff, room is ok but bed was not the best.
Stayed 2 nights in Oct 2021

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location but not very comfy.
The place is nice, but not very comfortable. It does not have an elevator so if you have luggage, it’s tough. We requested a double bed and they only had singles which were very small and uncomfortable. Breakfast is not what you have in other places. Highlights: both receptionists were super nice and helpful.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2020

10/10 Excellent

Juris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel in a great area, friendly staff in hotel, a nice warm welcome, can't praise this place enough, will recommend it to friends
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Good location. Ok breakfast.
Stayed 1 night in Sep 2019

2/10 Terrible

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pension in central Seville
Pension Nuevo Suizo is in a good location for the main tourist sites in Seville but the facilities and quality of the rooms was poor - small, poorly equipped and no views. The wi-fi connection was intermittant. The staff were excellent, however.
Stayed 3 nights in May 2019

4/10 Poor

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better options for price
Hard beds, not clean, AC is not powerful enough, loud, low privacy, bad breakfast options.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Toilet not so clean and missing toilet paper most part of the time. Very small place for shower and 1 toilet for 9 rooms sometimes was not sufficient .
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic place, staff were excellent, location was perfect being steps from the centre.
Stayed 2 nights in Dec 2018

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Staff were very friendly and helpful, would recommend! Muchas gracias
Stayed 3 nights in Oct 2018

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort
Great location, good price, interesting building.
Great location. Everything we wanted to see was just a few blocks away. Breakfast was not special, but we just need a little in the morning. The staff were helpful in designing walking tours and in getting cabs. The room was nothing great, but ok for sleeping and easy to get back to after a walk to the sights. It’s off the street to keep down the road noise, but there was some construction next door in the mornings.
Stayed 3 nights in Oct 2018

4/10 Poor

Andy, Cornwall

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very tired old building, you can hear everything from around the building, water supply only just more than a drizzle, beds basic, noisy and plasticky undersheet not good.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel reasonably priced
No frills hotel, pleasant staff, well located near the shops and cathedral
Stayed 2 nights in Oct 2018

6/10 Okay

George

Liked: Cleanliness, staff & service, room comfort
Shared bathroom could of had more than just one shower and toilet.
Stayed 4 nights in Oct 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be Prepared For a Hike With Luggage!
Despite having difficulty locating this Hostel, we did enjoy our brief stay. If our taxi driver had known to take us to El Conte Anglais, we could have had it much easier. The bathroom was shared with all the rooms on the floor but didn't cause a problem. Breakfast was a bonus.
Stayed 1 night in Sep 2018