Minibar, in-room safe, desk, free WiFi

Reviews of Catalonia Giralda Hotel

4 out of 5
Catalonia Giralda Hotel
Sierra Nevada, 3, Seville, Seville

Reviews

8.2

Very good

Rating 10 - Excellent. 194 out of 469 reviews" "
Rating 8 - Good. 175 out of 469 reviews" "
Rating 6 - Okay. 58 out of 469 reviews" "
Rating 4 - Poor. 29 out of 469 reviews" "
Rating 2 - Terrible. 13 out of 469 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lorna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

William

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice staff, Rooms were a little small! Area around it was great!
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Dear William,Thanks for choosing our Hotel for your stay in Seville and for your nice words regarding our staffBest regards

10/10 Excellent

richard

Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Dear Richard,Thanks for choosing our Hotel for your stay in Seville.Best regards

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Manager on Nov 2, 2023
Dear James,Thanks for choosing our Hotel for your stay in Seville.Best regards

6/10 Okay

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the property was off the main drag.Couldn’t stand the diffuser in the lobby. It was nauseating.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 10, 2023
Dear Susan,Thanks so much for choosing our Hotel for your stay in Seville. We are sorry If you didnt like the diffuser of our Hotel, normally people use to like it.Looking forward to welcome you back soon

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with big room, comfortable beds and great shower with rain shower head. Breakfast was very good with lots of selections. Especially enjoyed the fresh bread and fresh squeezed orange juice. Hotel was close to sites and train station. Highly recommend this hotel.
Stayed 3 nights in Sep 2023
Response from Manager on Oct 10, 2023
Dear Ed,Thanks so much for such a grear review. Im glad to know that you enjoyed our location and services.Looking forward to welcome you back soon.Best regards

8/10 Good

Misael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it so much, would stay again!
Nice and convenient hotel if a little outside the Historic Centre of Seville. We loved the great customer service and the cleanliness it displayed!
Stayed 2 nights in Aug 2023
Response from Manager on Aug 25, 2023
Dear Misael,Thanks so much for your great review.Looking forward to welcome you back soon.Best regards

10/10 Excellent

Alba maría

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría destacar que en el desayuno tuvimos una metre excelente , muy atenta , muy amable y muy resolutiva
Stayed 1 night in Aug 2023
Response from Director. Catalonia Giralda. on Aug 10, 2023
Estimada Alba Maria,Muchas gracias por valorar su estancia con nosotros. Felicitaremos a la maitre para que siga ofreciendo ese servicio de calidad a nuestros huéspedes.Un cordial saludo,

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
It was a lovely stay and we really enjoyed the pool as well. I would recommend staying here.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Manager on Mar 28, 2023
Dear Guest,Thanks for your great review.Best regards

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to historic sites
Great room with balcony overlooking the city. Good choice of breakfast. Approximately 1km from the cathedral and alcazar on a bus route for anyone with mobility issues. Small heated indoor pool.
Stayed 7 nights in Mar 2023

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful
Hotel was really lovely. Breakfast was exceptional. Such a great amount of choice. Room was really nice and we had a balcony. Weather wasnt great for sitting out but would be a lovely option if weather was better. Staff were helpful and we had lunch one afternoon and that was really good. Would definitely recommend this hotel.
Stayed 3 nights in Feb 2023
Response from Manager on Mar 2, 2023
Dear Ursula,Thanks so much for your great review and for sharing your experience with us.Looking forward to welcome you back soon.Best regards

8/10 Good

Nasser

Stayed 3 nights in Jan 2023
Response from Dirección on Mar 2, 2023
Muchas gracias!

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome from receptionist and a very clean and peaceful hotel
Response from Catalonia Giralda on Dec 29, 2022
Dear Shaun,First of all, thank you for taking the time to write this review. We are glad to know you enjoyed the comforts of our facilities and that our staff was attentive to any need you may have. We hope to see you soon at any of our Catalonia Hotels & Resorts. Best regards.Management Catalonia Giralda Hotel.

8/10 Good

Stephen

Stayed 3 nights in Sep 2022
Response from Manager on Oct 21, 2022
Thanks for sharing!

10/10 Excellent

Asad, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nohing
Stayed 4 nights in Sep 2022
Response from Manager on Sep 27, 2022
Dear Guest,Thanks for sharing your experience with us.Looking forwardv to welcome you back soon.Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent very very clean staff were great we loved the location a little out of the centre but lovely walks through windi g streets
Stayed 3 nights in Aug 2022
Response from Manager on Sep 27, 2022
Dear Guest,Thanks so much for your great review.Looking forward to welcome you back soon.Best regards

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Manager on Jul 6, 2022
Dear Guest, Thanks so much for your great review. Looking forward to welcome you back soon. Best regards

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Manager on Jul 6, 2022
Dear Guest, Thanks for sharing your experience with us. Looking forward to welcome you back soon. Best regards

10/10 Excellent

hugh

Stayed 5 nights in Apr 2022
Response from subdirección on Aug 8, 2022
Dear Guest, Thanks so much for your review. Looking forward to welcome you back soon

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Subdirección on Aug 8, 2022
Dear Paul, Thanks so much for your review. Looking forward to welcome you back soon

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, the staff extremely friendly. The area isn’t the best but it’s still close enough to everything. I would recomendé to stay to anyone.
Stayed 2 nights in Mar 2022
Response from Dirección on Mar 24, 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards

10/10 Excellent

Devin

Stayed 8 nights in Mar 2022
Response from Catalonia Giralda on Mar 24, 2022
Dear Devin, Thank you very much for taking the time to write this comment about your recent stay. We are very happy to know that your stay was perfect. Your words help us to continue working in the same way that we have been doing to offer guests an excellent experience. We hope to see you soon at any of our Catalonia Hotels & Resorts. Best regards. Management. Catalonia Giralda.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Catalonia Giralda. on Mar 20, 2022
Caro cliente, Grazie mille per aver dedicato del tuo tempo a scrivere questo commento sul tuo recente soggiorno. Siamo molto felici di sapere che il tuo soggiorno è stato perfetto. Le tue parole ci aiutano a continuare a lavorare sulla stessa linea che abbiamo fatto per offrire ai nostri clienti un trattamento eccellente. Speriamo di vederti presto in uno dei nostri Catalonia Hotels & Resorts. Ricevi un cordiale saluto. Management. Catalonia Giralda.

8/10 Good

EK

Stayed 3 nights in Feb 2022
Response from Catalonia Giralda. on Feb 28, 2022
Dear guest, Thank you very much for taking the time to write this comment about your recent stay. We are very happy to know that your stay was almost perfect. We hope to see you soon at any of our Catalonia Hotels & Resorts. Best regards. Management. Catalonia Giralda.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Really lovely hotel, comfy beds and balcony was great. Shower was probably the best one ever!
Stayed 4 nights in Dec 2021
Response from Catalonia Giralda. on Dec 13, 2021
Dear Customer, Thank you very much for taking the time to write this comment about your recent stay. We are very happy to know that your stay was perfect. Your words help us to continue working in the same way that we have been doing to offer guests an excellent experience. We hope to see you soon at any of our Catalonia Hotels & Resorts. Best regards. Management. Catalonia Giralda.

8/10 Good

Louise

Liked: Cleanliness, staff & service, room comfort
Great food, disappointing pool
The location of this hotel is perfect for sightseeing, with all the big sites in walking distance. Staff were pleasant, particularly the breakfast staff. The buffet breakfast was amazing, with a huge choice of fresh and delicious food, very nicely presented. However, our room was very dated with worn towels and drab decor. It seemed as though rooms on some floors had been updated, but our room on the fourth floor and not been touched in many years. Twin and double rooms are the same thing, as a double room just means two single beds pushed together. We were also very disappointed to see that the pool was to one side of the lobby, in full view of everyone entering and leaving the hotel, the street outside and the bar. Throughout our five night stay we only saw three people using it. We had chosen the hotel as it had an indoor pool but it just wasn't suitable for swimming.
Stayed 4 nights in Oct 2021
Response from Catalonia Giralda. on Oct 30, 2021
Dear Louise, Thank you for taking your time to write this review. We are very happy to know you tried our buffet breakfast with high quality products and that our staff helped you with what you needed. We have different kind of rooms so we would have liked you to tell us any problem you could have had so we could solve it as soon as possible. We hope to see you soon at one of our Catalonia Hotels & Resorts. Best regards. Management. Catalonia Giralda.

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2021
Response from Catalonia Giralda on Oct 30, 2021
Deare John, Thank you for taking your time to share how was your stay. We hope to see you soon at one of our Catalonia Hotels & Resorts. Best regards. Management. Catalonia Giralda.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value in Seville
The hotel is very well located and within walking distance of many important siites. The rooms are comfortable and the hotel is very clean. Service, however, is not always efficient, as the front desk staff appears to involve trainees. Overall, the hotel is a good value, particularly for its comfort and location.
Stayed 4 nights in Sep 2021
Response from Catalonia Giralda. on Oct 15, 2021
Dear guest, Thank you for taking your time to write this review. We are so glad you enjoyed your staying and our facilities. We have trainees so they can learn for their studies. Hope to see you soon in one of our Catalonia Hotels & Resorts. Best regards. Management. Catalonia Giralda.

2/10 Terrible

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2 Night Stay-No Sleep
This hotel was clean and about a 10 minute walk to the center of everything. For the most part the staff was great. However my mom and I got no sleep while we were there. Maybe the walls are too thin but the 1st night we were up until 3 am due to neighbors coming home after partying and wanting to stay up an additional 3 hours. The next night it was the other neighbors turn who kept us up until 4am. Talking loudly and non stop from the time we went to ned at 11pm until 4am. We called and complained twice. Supposedly they asked them to be quiet with no response. We were finally moved to another room but by that time our sleep was shot. I was very surprised at the lack of care the woman at the front desk showed us at check out. Didn't apologize or offer to do anything for us. Just thanks for your stay. Other than her the staff was great. My sleep is important so for that reason I would never stay here again
Stayed 2 nights in Sep 2021
Response from Catalonia Giralda. on Oct 3, 2021
Dear Lisa, Thank you for taking your time to write this review. We are so glad you could get quicly to the main monuments of our city. We are sorry if the neighbours you had were so loudly, we called them and even went to their rooms and then change you of room. We hope you could come again and see that was just a punctual moment. Best regards. Management. Catalonia Giralda.

4/10 Poor

Nael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Find better hotel
Low quality hotel, no parking nearby, room and washrooms outdated
Stayed 1 night in Sep 2021
Response from Manager on Sep 16, 2021
First of all, thank you very much for taking your time to leave a review about us. Of course, we will analyze what happened and we will work for our future guests. We hope you visit Sevilla again in the future, and we will be more than happy to welcome you again. Best regards.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but comfortable.
Short stay, We were upgraded but it appeared to me a standard double room. Bath area lacked hooks for hanging damp towels. Bed was very large and comfortable. Reception staff were quite friendly and informative.
Stayed 1 night in Jun 2021
Response from Catalonia Giralda on Jul 29, 2021
Dear David, We are happy to know that our staff was very helpfull and made you feel like home during you stay with us. We would like to inform you that the standard room is not renovated and the room you were upgrade to, it was renovated. We have taken note about the hooks in the bath to improve it. We hope to see again in the future. Best regards, Management.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Catalonia Giralda on Jul 29, 2021
Estimado Paul, Muchas gracias por tomar de su tiempo para valorar tan positivamente su experiencia con nosotros. Esperamos recibirle en futuras ocasiones. Un cordial saludo, Dirección.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all big cities, taxis are a most to get around. Nice quiet hotel and helpful staff
Stayed 1 night in Jul 2021
Response from Catalonia Giralda on Jul 29, 2021
Dear guest, Thank you for taking you time to leave how was your experience with us. We are happy to know that you enjoyed your stay and the our facilities and staff were up to your expectations. Best regards. Management. Catalonia Giralda.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated that the staff let me enter my room around 10 am instead of the 3 pm check in time. Every encounter with the staff was wonderful.
Stayed 2 nights in Jul 2021
Response from Catalonia Giralda. on Jul 24, 2021
Dear guest, We are happy to know that our staff was friendly and helpfull. We hope to see you again in the future. Best regards, Management.

10/10 Excellent

Staffan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Catalonia Giralda on May 21, 2021
Dear Staffan, Thank you for taking your time to leave your experience with us. We are happy to see that it was perfect. Best regards, Management.

10/10 Excellent

Iraida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Dirección. Hotel Catalonia Giralda. on Apr 27, 2021
Estimada Iraida, Muchísimas gracias por su puntuación, sin duda es nuestra mejor recompensa poder comprobar que nuestro trabajo no es en vano y le esperamos próximamente en cualquiera de nuestros hoteles de Catalonia Hotels & Resorts. Saludos cordiales. Dirección. Hotel Catalonia Giralda.

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
elpfu staff
Difficult to find as sort of a Court yard of the road but eventually found it. Staff very helpful room immaculate but strange having shower and wash basin on show in bedroom. Arparking 15euro per night and very tight parking. Not as central as I believed needed to get cabs to areas. No yes coffee making facilities in the room but generally a good hotel
Stayed 2 nights in Aug 2020
Response from Management. Catalonia Giralda. on Aug 19, 2020
Dear Beryl, We are happy to know that our staff was helpfull and friendly making you feel like home. We are sorry that our parking was not as you expected, because we are on the city center we can not have more slots and space for it. We hope to see you again in the future in any of our hotels. Best regards, Management. Catalonia Giralda.

10/10 Excellent

Luciana

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Dirección. Catalonia Giralda. on Aug 19, 2020
Estimada Luciana, Muchas gracias por tomar de su tiempo para valorar tan positivamente su estancia con nosotros. Esperamos poder recibirle en futuras ocasiones. Un cordial saludo, Dirección. Catalonia Giralda.

4/10 Poor

Wenbin

Stayed 2 nights in Mar 2020
Response from Management. Catalonia Giralda. on Aug 19, 2020
Dear Wenbin, We are sorry to know that your stay with us was not as you expected. We hope you can give us a second chance and see you again in the future. Best regards,

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wait till rennovations are done
Catalonia Girarda under construction This was not indicated when making reservation Loud jackhammer noises ALL DAY. Very small room no place to sit or walk No one at desk could speak English enough to help with when asking directions or guidance Breakfast ice cold everyday was to be hot food February 2020
Stayed 3 nights in Feb 2020
Response from Management. Catalonia Giralda on Feb 14, 2020
Dear Alexis, First of all, thank you very much for taking your time to leave a review about us. We are really sorry about the situation you experienced. Of course, we will analyze what happened and we will work for our future guests. We hope you visit Sevilla again in the future, and we will be more than happy to welcome you again. Best regards

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property very pleased
Really nice property. Newly renovated room and bath. Lifts. Excellent breakfast buffet for €11. Don't skip the breakfast buffet. Very pleased, excellent bed and slept great.
Stayed 1 night in Feb 2020
Response from Management. Catalonia Giralda. on Feb 14, 2020
Dear Steve, First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards,

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Comfortable room.
The front desk staff was friendly and helpful. The rooms were nice and comfortable, but a little small by US standards. But we found that was the case almost everywhere we went in Spain. The hotel was in a very convenient location.
Stayed 1 night in Dec 2019
Response from Manager on Jan 7, 2020
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New. Stylish. Convenient
Great location ..updated hotel. Our Room was small (although we were told we got an upgrade) but comfortable- perfect for a couple. Not sure for two friends as glass door leads to bathroom is see through. Boyfriend took a shower while housekeeping was delivering an iron and I’m sure he was visible. Staff was friendly and place was nice overall!
Stayed 2 nights in Dec 2019
Response from Management. Catalonia Giralda. on Jan 3, 2020
Dear Customer, We are glad to know that despite the small incident with your room, your stay with us lived up to your expectations. Not all hotel rooms are with that type of bathroom, so we invite you to come back and try other categories.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok fir a city break
typical hotel for a city break. generally ok but rooms lacked storage. hooks required to hang towels up. concrete pillar in room was awkward to work round. difficult to get refreshments on main reception floor. hotel missed out hete as guests using the pool would have bought drinks.
Stayed 3 nights in Dec 2019
Response from Manager on Dec 30, 2019
I deeply appreciate the time that you have invested to write your review, because they help many people to choose a hotel or other. I'm glad to read that your stay was almost perfect. We take into account your comments to improve our service in the bar. We hope to see you soon in any of our Catalonia Hotels & ResortsI.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless, in a great location and staff were helpful
Stayed 3 nights in Nov 2019
Response from Manager on Nov 21, 2019
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel but just a few small negatives.
Pros:Good location, 10min walk to main Old Town through lovely side streets. Premium Double room very nicely refurbished, nice decoration, super clean, tea and coffee, bathrobes. Not separate bathroom though if that bothers you, large shower cubicle and sink are open-plan in bedroom. Proper door on toilet though. Worth upgrading. Restaurant food good, excellent breakfast choice on buffet. Waiter in restaurant at dinner (Mauricio) excellent. Cons: Check-in very slow so computer systems must need upgrading as afterwards any questions/requests etc on reception were very good. Small swimming pool is located in the lobby/bar/cafe area which is very strange. Room just needed extra towel rail and extra waste bin.
Stayed 3 nights in Nov 2019
Response from Manager on Nov 21, 2019
Dear Pamela, First of all, we would like to thank you for dedicated part of your time to share your opinion, as these help many people to be able to decide on an establishment . We are very pleased to read that your stay was good. We take note of your comments in order to improve our service. We hope to see you soon in any of our Catalonia Hotels & Resorts. Cordial greetings.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Catalonia Hotels&Resorts. on Oct 29, 2019
Dear guest, Thank you for taking your time to leave your experience with us and other travelers. We're looking foward to see you in your next visit. Best regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Management. Hotel Catalonia Giralda. on Oct 18, 2019
Dear John, Thank you for taking your time to leave us such a good score of your experience with us. We hope to welcome you again in your next visit. Best regards,

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 minute walk to historic centre of Sevilla
I arrived at the hotel a couple of hours before check in but was offered an early check in and free up grade. Staff were courteous and helpful. Room spacious, clean and comfortable. I had no qualms with the area as a solo female traveller.
Stayed 4 nights in Jul 2019
Response from Manager. Catalonia Giralda Hotel on Jul 13, 2019
Dear Paulina, First of all, thank you for your assessment and for your time spent commenting on your experience. We are glad that your stay at Catalonia Giralda was satisfactory and profitable for you. If you decide to return to Seville, do not hesitate to choose us again. In the meantime receive a cordial greeting, Manager. Catalonia Giralda Hotel