Titre : Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8 – Avis, offres et photos 2026 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&selected=67301734&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Chalet rustique entier # Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8 Chalet rustique à Sevierville avec une cuisine et un foyer ## Galerie de photos de l’hébergement Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8 ![2 chambres, accès au Wi-Fi (inclus), literie fournie](https://images.trvl-media.com/lodging/68000000/67310000/67301800/67301734/w2047h1365x1y1-3b1bb694.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Téléviseur connecté, foyer, sélection de films](https://images.trvl-media.com/lodging/68000000/67310000/67301800/67301734/w2047h1365x1y1-b163178b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/68000000/67310000/67301800/67301734/w2047h1365x1y1-364ae0a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Intérieur](https://images.trvl-media.com/lodging/68000000/67310000/67301800/67301734/w2047h1365x1y1-10e92e30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrain de l’hébergement ](https://images.trvl-media.com/lodging/68000000/67310000/67301800/67301734/w2047h1366x1y0-02f57acd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Emplacement - Commodités - Politiques ## Avis 9,2 Merveilleux ### Chalet rustique entier 2 chambres3 salles de bain8 personnes ## Commodités populaires - Baignoire à remous - Cuisine - Laveuse - Sécheuse - Wi-Fi gratuit - Climatisation ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez le chalet rustique entier pour vous et ne le partagerez qu’avec d’autres voyageurs de votre groupe. ### Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8 🌲 Lucky Cub Cabin – Your Smoky Mountain Escape 🌲 Discover the perfect blend of adventure and relaxation at Lucky Cub Cabin, a beautiful mountain retreat in Sevierville, TN. Nestled just 20 minutes from Pigeon Forge and Gatlinburg, this charming cabin is designed for unforgettable family vacations, group getaways, and nature lovers seeking a true Smoky Mountain experience. ✨ Top 3 Reasons Guests Book: 1\. Authentic Mountain Cabin: Rustic charm with all the comforts of home. 2\. Ideal for Families & Groups: Spacious layout, sleeping up to 8 guests. 3\. Amazing Amenities: Private hot tub, theater room, game room, and STARLINK WiFi. 🛏️ Sleeping Arrangements (Sleeps 8): • Main Bedroom: 1 King Bed (Main Level) • Lower Bedroom: 1 Queen Bed (Lower Level) • Additional Sleeping: 2 Queen Pull-Out Sofas (Living Room & Game Room) 🏡 Cabin Layout: Main Level: • Fully equipped kitchen and cozy living room with fireplace. • King bedroom, full bathroom, and laundry closet. • Large screened-in porch with dining area and private charcoal grill. Lower Level: • Queen bedroom with full bathroom. • Theater room for movie nights. • Game room with pool table and basketball game. • Private porch with a hot tub for relaxing soaks. 🌄 Prime Location: • 20 minutes to Dollywood. • 20 minutes to Pigeon Forge. • 20 minutes to Downtown Gatlinburg. • 25 minutes to the Great Smoky Mountains National Park. • 10 minutes to the Glades Arts and Crafts Community. 🚫 House Rules: • Primary renter must be at least 25 years old. • No pets, smoking, or house parties. • Respect quiet hours and avoid disturbing neighbors. • No blocking driveways. ## Commodités de l’hébergement ### Piscine/spa - Baignoire à remous ### Internet - Disponible dans le chalet rustique : Wi-Fi gratuit ### Stationnement et transport - Stationnement sur place ### Cuisine - Batterie de cuisine, vaisselle et couverts - Cafetière-théière - Épices - Four - Four à micro-ondes - Grille-pain - Lave-vaisselle - Réfrigérateur - Surface de cuisson ### Chambres - 2 chambres - Canapé-lit - Draps fournis ### Salle de bain - 2,5 salles de bain - Douche - Séchoir à cheveux - Serviettes fournies ### Lieux de séjour - Foyer - Salle à manger séparée - Salle de séjour ### Divertissement - Jeux - Téléviseur connecté - Vidéothèque ### Espaces extérieurs - Barbecue ### Buanderie - Installations de buanderie - Laveuse ### Confort - Chauffage - Climatisation ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Hébergement non-fumeurs ### Points d’intérêt de l’endroit - À proximité d’un centre de magasins d’usine - Dans les montagnes - En zone rurale ### Activités - Arcade ou salle de jeux - Table de billard - Excursions d’observation de la faune à pied à proximité - Pêche à proximité - Sentiers de randonnée ou de vélo à proximité - Vélo de montagne à proximité ### Dispositifs de sécurité - Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Extincteur ## Hébergements similaires ![Téléviseur, foyer](https://images.trvl-media.com/lodging/111000000/110860000/110855700/110855698/e2cfd3b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury 3 Br Cabin\~Indoor Pool\~Hot Tub\~Fire Pit Sevierville - Piscine - Baignoire à remous - Cuisine - Laveuse 10 Exceptionnel 2 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=110855698&PinnedHotelID=110855698&HadPinnedHotel=true®ionId=-1&adults=2) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/93000000/92140000/92139400/92139348/37bd5bcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury 10BR Cabin w/ Indoor Pool, Theater, Game Room Sleeps 42! 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Views, Theatre, Indoor Pool, Game Rm, Privacy near Pigeon Forge Sevierville - Piscine - Baignoire à remous - Cuisine - Laveuse 9,8 Exceptionnel 10 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=97028445&PinnedHotelID=97028445&HadPinnedHotel=true®ionId=-1&adults=2) ![Extérieur](https://images.trvl-media.com/lodging/90000000/89490000/89480500/89480428/w3294h2202x3y0-023cd68c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SMOKY MOUNTAIN PLUNGE - 8 Bedroom/Bathroom Cabin and LOADED! Sevierville - Piscine - Baignoire à remous - Cuisine - Laveuse [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=89480428&PinnedHotelID=89480428&HadPinnedHotel=true®ionId=-1&adults=2) ![Foyer, lecteur de DVD, table de baby-foot](https://images.trvl-media.com/lodging/70000000/69960000/69952600/69952599/087e7bad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2 bed/2 bath/ loft with game room/pool tables, hot tub... 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Gatlinburg - Piscine - Baignoire à remous - Cuisine - Laveuse 9,4 Exceptionnel 86 avis [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=61532717&PinnedHotelID=61532717&HadPinnedHotel=true®ionId=-1&adults=2) [Consulter des hébergements semblables](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=67301734&PinnedHotelID=67301734&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=67301734,110855698,92139348,71534500,84116095) ## Politiques ### Arrivée Arrivée à partir de 16 h Âge minimal pour l’enregistrement : 21 ans ### Départ L’heure limite de départ est 10 h. ### Instructions spéciales pour l’enregistrement L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ. Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique. ### Règles \*Pets are strictly prohibited in or on the premises of our properties. Service animals are always welcome; however, they cannot be left unattended. ### Animaux de compagnie Les animaux de compagnie ne sont pas autorisés. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Aucun événement autorisé ### Fumeurs/non-fumeurs Interdis de fumer ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend le dispositif de sécurité suivant : un extincteur. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### Hébergement également appelé 471545 ## À propos du quartier À Sevierville, ce chalet rustique se situe en zone rurale et dans les montagnes. Dîner-spectacle Dolly Parton's Stampede et Titanic Museum (musée sur le thème du Titanic) sont des attraits culturels à ne pas manquer. Vous pouvez également découvrir quelques activités offertes dans la région aux endroits suivants : Station de ski et parc d'attractions Ober Gatlinburg et Hôtel Wilderness at the Smokies. Ces attractions sont incontournables : Dollywood (parc à thème) et Aquarium Ripley’s Aquarium of the Smokies. Parcourez les cours d'eau de la région en essayant la pêche. Vous pouvez également partir à l'aventure en découvrant les pistes de randonnée/de vélo et le vélo de montagne à proximité. [Visiter le guide de voyage pour Sevierville](https://www.expedia.ca/fr/Sevierville.dx6814) [Afficher plus de chalets rustiques à louer à Sevierville](https://www.expedia.ca/fr/Sevierville-Cabanes.d6814-aaCabanes.Guide-de-Voyage-Hebergement) ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=35.772438,-83.47866&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:ytjyErlo%7CN%3FS%3FQ%3FS%40S%3FQ%40S%40S%40Q%40SBQ%40S%40QBQBSBQBSBQDQBQDQDQBSDQDOFQDQFQFODQFOFOFQFOHOFOHOFMHOHOHMHMHOHMJMHMJKJMJMHKJKJKLKJKJMJILIJKLILILIJGLILILGLGNGLGLELGNELGLENCLGNCNELCNCLCNANCNCLANANAN%3FNANAL%3FN%3FN%3FN%3FN%40N%40N%3FL%40N%40N%40LBNBN%40NBLBNBNDLBNFLBNDLFLDLFNDLFLFLFLFLHLHLFLHJHLHLJJHLJJJJJJJJJJJJJJLJLHLJJHLHLHNJLHLHNFNHLFNHNFPFLHPFNFNDPFNDPFPDPDNDPDRDPBPDPBPBPBRBPBRBPBP%40R%40P%40RBR%3FP%40R%40P%3FR%40R%3FP%3FR%3FR%3FPAR%3FRAPAR%3FPCRARAPARCPCPCRCPCRCPCPEPCPEPEREPENEPGPEPGNEPGNGNIPGLGPINGNILGNINILKLINILILKJILKLKLKJKJKJKJKLKHMJKHMJMHKHMHMFMHMHMFMFMFMFODMFMDMFODMBOFMBODOBMBOBOBO%40MBO%40O%40M%40O%3FO%40O%40O%3FO%3FO%3FM%3FOAOAO%3FOAOAMAOCOAOCMCOCMCOEOCMGOCMEMGOEMGMEMGOGMGMGMIMIKGMIMIMIKKMIKIKKKMMKKKKKIKKMKMKKIMKMIMIOIMIMIOIOGMIOGOIOGOGQGOGOEQGOGQEQGQEOEQCSEQEQCQEQCQCSCQCSCQAQASCQASAQASAS%3FQAS%3FS%3FQ%3FS&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wKW60_GBvoGfxUKz0ewOhM0KWXk=) Sevierville, TN ### À proximité - ![Rivière Little Pigeon](https://images.trvl-media.com/place/553248635015292824/24b1109e-2e01-458e-9e74-43735299344e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rivière Little Pigeon 9 min en voiture \- 9.4 km - ![Patriot Park](https://images.trvl-media.com/place/6326503/3eac5e8a-1dc0-40ad-8d42-e09df7bf81f8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Patriot Park 9 min en voiture \- 9.0 km - ![Dollywood mettant en vedette manèges et signalisation](https://images.trvl-media.com/place/6091011/437b6e0e-1d47-479e-983c-b63e35103a5b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dollywood (parc à thème) 10 min en voiture \- 8.4 km - ![Dîner-spectacle Dolly Parton's Stampede](https://images.trvl-media.com/place/6160427/a9e2d792-cd29-40ab-a9b7-fd3c59138a17.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dîner-spectacle Dolly Parton's Stampede 10 min en voiture \- 9.3 km - Chapelle sur Honeymoon Hills 7 min en voiture \- 4.8 km ### Transport - Alcoa - Aéroport de Knoxville (TYS) : à 67 min en voiture ### Restaurants - The Grist Mill Cinnamon Bread 11 min en voiture - Aunt Granny's 11 min en voiture - McDonald's 13 min en voiture - Sweet Shoppe Candy Kitchen 21 min en voiture - The Front Porch Cafe 11 min en voiture ## Foire aux questions ### Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8 accepte-t-il les animaux de compagnie? ### Combien coûte le stationnement à Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8? ### À quelle heure est-il possible d'arriver à Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8? ### À quelle heure doit s'effectuer le départ à Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8? ### Où se situe Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8? ## Avis pour Lucky Cub Cabin | Hot Tub, Theater, Game Room | Sleeps 8 ## Avis ### Merveilleux Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives. [Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 13 8 – Bien 2 6 – Acceptable 1 4 – Médiocre 1 2 – Terrible 0 ### 9,4 Propreté ### 9,4 Emplacement ### 9,0 État et installations de l’hébergement ## Avis ### 10/10 – Excellent #### Kandy M. 31 déc. 2022 Points forts : Propreté #### This place is amazing. We were snowed in one day. Kids, dad and Pap enjoyed game room. Mom and Meme watched movies and hit the hot tub. This cabin is wonderful. We had privacy and enjoyed the time together. Love it so much! ##### Kandy M. Séjour de 3 nuits en décembre 2022 ### 10/10 – Excellent #### Sarah A. 12 déc. 2022 Points forts : Propreté #### Weekend getaway The cabin was beautiful and very spacious! Great getaway from home! The roads leading to the cabin were a little steep, but manageable! The owner was quick to reply to any questions! Would stay here again. ##### Sarah A. Séjour de 2 nuits en décembre 2022 ### 10/10 – Excellent #### Tamalyn P. 28 juin 2022 Points forts : Propreté #### Beautiful and fun rental Our family loved this rental house. The kids loved the game room- pool table, video games, and basketball game. We loved the quietness of the location, large rooms, cleanliness of the house, and the movie room. Communication was great with the management before our arrival. Everything was in working order. Location is lovely- we even saw a mamma bear and her 2 cubs a house away from this as we were pulling up. Only possible improvement point would be more silverware- but that is super minor. Would definitely choose to stay here again. It's a winner! ##### Tamalyn P. Séjour de 6 nuits en juin 2022 ### 10/10 – Excellent #### ernest n. 10 juin 2022 Points forts : Propreté #### Great cabin The photo does not do this place justice! The kids loved the big screen and arcade game, and the adults loved the pool table and hot tub. ##### ernest n. Séjour de 3 nuits en juin 2022 ### 10/10 – Excellent #### David S. 28 mai 2022 Points forts : Propreté #### One of the most amazing cabins we have ever stayed in. Every little detail was thought about. We will definitely stay again. Please relate to the owners that they did a fantastic job with this cabin. It exceeded our expectations. Thank you so much. We left feeling recharged. ##### David S. Séjour de 3 nuits en mai 2022 ### 8/10 – Bien #### Pavik P., TERRE HAUTE 24 mai 2022 Points forts : Propreté #### LOVED THE PROPERTY Great amenities. The manager was quick to response when we needed help. Thank You! ##### Pavik P. Séjour de 2 nuits en mai 2022 ### 10/10 – Excellent #### Katherine G. 24 avr. 2022 Points forts : Propreté #### Family get away It was amazing we where super happy how nice the cabin look inside at first we where scare about the road sense we arrived at 2am but when we when inside waoo breath taking ❤️❤️ ##### Katherine G. Séjour de 3 nuits en avril 2022 ### 10/10 – Excellent #### Colleen K. 25 mars 2022 Points forts : Propreté #### House is as shown The house is exactly as shown and offers so much fun for adults and kiddos we loved our stay. ##### Colleen K. Séjour de 3 nuits en mars 2022 ### 10/10 – Excellent #### Hayley Y. 16 mars 2022 Points forts : Propreté #### Perfect for our family getaway!! We loved your cabin!! My kids, ages ranging from 16 - 8, had a blast in the lower level! The pop-a-shot, pool table, Pac-Man and the movie room were so much fun in the evenings!! The cabin was clean, welcoming and perfect for us. Thank you for a great stay! ##### Hayley Y. Séjour de 3 nuits en mars 2022 ### 10/10 – Excellent #### Laron I., Cincinnati Ohio 1 mars 2022 Points forts : Propreté #### Irvin Family This property was amazing this was our first time to Tennessee. The kids really enjoyed themselves as well as me and my wife. Great location !great cabin ! Only downside was the soaker tub in the master suite wasn’t accessible there was black build up coming from the jets but I can’t complain overall it was a great getaway I will be returning and will recommend this cabin to family and friends ##### Laron I. Séjour de 3 nuits en février 2022 ### 10/10 – Excellent #### Gabriel B. 23 févr. 2022 Points forts : Propreté #### Amazing stay This is the first time coming to Gatlinburg TN and also the first time staying in a cabin. My experience was superb the cabin was spacious and meet all my needs. I love the fact that they have a private entry for this cabins, it makes it feel secure. All the attractions where a 15 to 20 minutes drive. I was going to pick on anything from this property the only thing would be the internet was a bit slow, but it’s understandable cause you are staying in a mountain cabin. Great experience would recommend and definitely come back for a second stay. ##### Gabriel B. Séjour de 3 nuits en février 2022 ### 10/10 – Excellent #### Patricia Voyage en famille avec de jeunes enfants 24 déc. 2021 Points forts : Propreté, état et installations de l’hébergement The cabin was great, lots to do, family loved time here , already planning to go again ##### Patricia Séjour de 2 nuits en décembre 2021 ### 6/10 – Acceptable #### sharon Voyage de couple 27 nov. 2021 Points forts : Propreté, commodités et état et installations de l’hébergement. The cabin was very clean. However, do not rent this cabin if you have any handicap issues at all. There were 5 steps to entrance which were fairly easy to get up to the porch. The main floor had two bathrooms and one large master bedroom. You can walk out onto back screened porch without any problems. I was only able to get downstairs to the hot tub, theater room, pool table, etc. once. This was due to the steps downstairs being very steep and difficult to get up and down. So if you have any handicap issues and want to use the hot tub don't rent this cabin. Also make sure if you'll be there during bad weather that you have a 4 wheel drive vehicle. The hill to get up to the gate and then to the cabin is very steep. Our front wheel drive van got up the hills fairly well but the weather was fine. ##### sharon Séjour de 3 nuits en octobre 2021 ### 8/10 – Bien #### Nick L. 22 nov. 2021 Points forts : Propreté #### Fun Cabin but… My roommates and I decided to rent this cabin over the weekend to get away from our busy lives and just enjoy some mountain time. Upon arriving to the Cabin we were very impressed. Everything was clean and organized. The basement blew us away with the movie theater room stocked with some of our favorites to the cleanliness of the hot tub. Where things started to fall apart though was in the sheets. Both pull out mattresses were unusable as we found a mouse and his droppings in the basement pullout couch and similar droppings in the main level pullout. Our sleeping situation was not ideal for this as we had 6 people in the cabin now with only two usable beds. Which lead to 4 of us sleeping in the movie theater room with no bed to use. If the mouse problem was taken care of and the beds were replaced with something better than sleeping on a hardwood floor than I would definitely re visit this cabin. But until that happens we will try another spot. ##### Nick L. Séjour de 2 nuits en novembre 2021 ### 10/10 – Excellent #### Luarinet R. 15 nov. 2021 Points forts : Propreté #### Amazing Stay ! I love love love this home. I just got back today and I’m literally on the phone with my family as I type this message telling them how great our stay was. The home was cozy, temp was great. Bed was so comfortable. Jacuzzi ? Amazing ! Movie room ? Amazing ! Everything was just great. Fireplace will warm up the house within minutes. Contacting the owner was so easy. After we checked out my sister left her business laptop and other things behind I immediately contacted the owner and we were able to get back and get it. He was great and very very nice. Thanks again for this lovely home. Highly recommended ##### Luarinet R. Séjour de 3 nuits en novembre 2021 ### 10/10 – Excellent #### CARMEN C. 27 sept. 2021 Points forts : Propreté #### Cozy Cabin I would definitely come back and stay at this lovely cabin. It was cozy and very clean. Everything was working properly and well taken care of. Definitely recommend staying here. ##### CARMEN C. Séjour de 2 nuits en septembre 2021 ### 4/10 – Médiocre #### Joshua H. 20 mai 2021 Points faibles : Propreté #### Poor communication and not thoroughly cleaned The place was beautiful and it had everything we wanted. Unfortunately, things weren't properly cleaned. When I turned on the jets in the jacuzzi tub black flakes shot out all over me...very gross. The stand up shower had a lot of mold and mildew and one of the toilets was very dirty. We did a weekend stay for Friday and Saturday night and on Saturday morning we got a knock on the door and looked out the window to see a nondescript white maintenance van. We cracked the door to see who he was and he said he was scheduled to work on the TVs. We called the number on the info paper on the coffee table in the front room and it was the old owner and she gave me the number of the current owner. We called with no answer. So the maintenance man called and she answered and he had it on speaker and she said that he was supposed to be there, that she had left me a message but the "service was spotty" and she offered a 10% refund for the inconvenience (which hasn't went back in the bank yet). It was just very unprofessional, she should have gotten directly ahold of me or confirmed my response back. We did NOT want the interruption but she asked if it would be ok while he was standing there on speaker, so it would have been very uncomfortable to say no at that point. He said it would take 30min and it took 2 or 3 hours, so we couldn't leave to go get food like we had originally planned. She did refund me the cost of the cleaning fee (that has went back into the bank account) plus the 10% (that hasn't went into the account) , but overall we still feel cheated out of our weekend and were very unhappy with the lack of professionalism. The maintenance could have very well waited until AFTER our departure at 10am on Sunday. Overall very unsatisfied with our experience. :( ##### Joshua H. Séjour de 2 nuits en mai 2021