6/10 Okay
Sandra
Travelled with group
Feb 21, 2024
Disliked: Cleanliness
Most of the staff were very welcoming especially reception staff in particular Igbo. The restaurant staff were not as friendly. One of the staff did not give me my change back( 25 dalassi ). Got my orders wrong once or twice. On one occasion i did not get my food that i ordered. When i went to inquire the lady that served me said that she didnt realise that i ordered. But she was very apologetic.
The room that i stayed in could have been cleaned better. The soap in the dish was soft and melted. I found this off putting to use so we never used it. We just used our own to wash our hands. The wash sink could have been cleaned daily. There was dirt on the bathroom door inside and outside. The sofa in our room had stains on it. The skirting had dust on it. We had asked for an iron and had to wait about 4 days but we got it in the end. The wifi was terrible. Whenever i went to reception the staff connected wifi but when i went to my room i couldnt get it and also couldnt get it on the beach just outside the restaurant.
On the whole for how much we payed I would stay there again if the cleanliness and wifi availability improved. The reception staff and security staff were very polite and welcoming.
Sandra
Stayed 7 nights in Feb 2024