Auberges à Serenbe

« Excellent hospitality...very nice hotel, well kept, great breakfast. »

« Super »

« Rooms were cleaner than I thought and spacious. Beds are extremely comfortable and the hotel is conveniently located to nearby shops and restaurants. »

« Reception area and breakfast was nice. Staff very nice! Room was dirty, hair, mold in bathroom, shower nozzle. Shampoo and body wash were empty! Toilet seat was up! Dusty! Coffee stain on Coffee area. gross!! I only stayed a night thank goodness. Floor in bathroom had hair and just dirty! »

« This is not a hotel it more lik a motel. It 2 years old and looks like 25 years old. Chipped paint stained carpets and generally poor housekeeping. The 4 nights we were there the same trash sat outside the elevator on our floor. The floor in our room turned our socks black so we bought a mop and cleaned the floors ourselves. If you stay less than a week you have to pay to have your room cleaned, sheets changed and there are no extra linens or pillows available for the pull out sofa. The first...

« The property was great, the staff was okay and the access to the gym had to be opened by the front desk staff. No swipe access. »

« This place is so great. I did a staycation, and it was worth it. I wish I would've taken advantage of more of the amenities such as the pools, firepits, and items that you can borrow from the front desk. The staff was also great and helped me extend my stay last minute. The room comes with everything kitchen wise for easy cooking. »

« Horrible ! La chambre était dans un très mauvais état ! Tout était sale avec des poils partout. C’était écœurant ! »

« Chambre propre, beau secteur »

« The room was clean but for a nonsmoking room, it smelled of cigarettes. The staff took 5 minutes to come to the front desk to check in and the bell on the counter did nothing. »