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Reviews of Comfort Inn Sept-Iles

2.5 out of 5
Comfort Inn Sept-Iles
854 Boul Laure, Sept-Iles, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 278 reviews" "
Rating 8 - Good. 138 out of 278 reviews" "
Rating 6 - Okay. 32 out of 278 reviews" "
Rating 4 - Poor. 9 out of 278 reviews" "
Rating 2 - Terrible. 5 out of 278 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2024

8/10 Good

Vincenzo

Business traveller
Liked: Cleanliness, staff & service
Breakfast in morning was supposed to have a waffle machine, but it was never on. Breakfast sandwhiches, there was no way to heat them up, they were in a fridge with no heating instructions.
Stayed 2 nights in Oct 2023

4/10 Poor

Gabriel

Stayed 1 night in Nov 2023

8/10 Good

Gabriel

Stayed 3 nights in Oct 2023

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from jessica on Oct 26, 2023
Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à Comfort Inn.Permettez-moi, au nom de notre établissement, d’exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes concernant lors de votre récente visite. Vos commentaires ont été transmis a la directrice pour que la situation soient gérés différemment à l’avenir.Nous vous remercions encore de nous avoir accordé votre temps et pour vos précieux commentaires. Nous vous en sommes sincèrement reconnaissants et espérons que vous nous donnerez l’occasion de vous offrir un hébergement et des services de meilleure qualité lors de votre prochaine visite à Sept-Iles.Veuillez recevoir, Robert , nos plus cordiales salutations.Jessica DumontDirectrice adjointecomfort inn sept-iles4189686005

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location...middle of town
Stayed 3 nights in Aug 2023

10/10 Excellent

Ginagwan

Liked: Cleanliness, staff & service
Self service
Stayed 7 nights in Jul 2023

2/10 Terrible

Paul

Stayed 2 nights in Jul 2023

8/10 Good

Marc Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix
Stayed 1 night in Jun 2023

10/10 Excellent

Paul Etienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and quiet with service oriented staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Shona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was awesome, bacon, eggs, hasbrowns, fruit, yogurt. Staff was friendly Could hear every footstep of the guests above us. Very loud the first night.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yves

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 4 nights in Apr 2023

8/10 Good

Vikas

Stayed 1 night in Mar 2023

8/10 Good

Alexandre

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

Keesha

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2022

10/10 Excellent

Lydia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. At no time did I or my husband feel slighted because we spoke English. The continental breakfast was sufficient for our needs. It was close to restaurants which were sufficient for our needs. However, next time I will ask for a room on ground level because after a long day visiting our daughter and her partner as well as walking etc, my legs were very sore and tired to walk up 2 flights of stairs. There is no elevator
Stayed 5 nights in Aug 2022

8/10 Good

Clemence

Stayed 1 night in May 2022
Response from JP Burque, DG on Jul 1, 2022
Bojour Clemence, merci pour votre evaluation de votre sejour. Nous esperons vous revoir tres bientot.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, easy transaction.
It was a quiet and comfortable stay. I recommend this hotel.
Stayed 1 night in Jan 2022
Response from Joan (Front Desk). on Jan 23, 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Party in the hotel
The room was nice with a useful microwave. But at 2AM I had to call the front desk. I tolerated for 1h a party, but it was still ongoing. The staff tried to stop the party but I had to put slow and calm music in the background to remove the party noise. The first of 2 nights was really not calm.
Stayed 2 nights in Dec 2021
Response from Joan (Front Desk). on Dec 25, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding party in the room near of your room on your recent visit. I have shared your feedback with the manager to ensure we handle these types of situations differently in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2021
Response from Joan (Réception). on Dec 17, 2021
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous apprécions vos commentaires. Au plaisir de vous revoir dans notre établissement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Joan (Réception). on Dec 17, 2021
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous apprécions vos commentaires. Au plaisir de vous revoir dans notre établissement.

8/10 Good

Anthony

Stayed 2 nights in Sep 2021

8/10 Good

France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Completely fine place. Beds are never amazing at comfort inn, but could be worse. The breakfast was great, although I wish there was less throw-away garbage/waste. I thought it a bit strange that they asked us not to walk around unnecessarily. Who would do that anyway? I also wish there was more space in the room. But no complaints really… we had a good stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Kazimierz

Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent. Breakfast very welcome. Convenient location downtown.
Stayed 1 night in Jul 2021
Response from Joan (Front Desk). on Jul 23, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, they were patient with poor french
Stayed 2 nights in Jul 2021
Response from Joan (Front Desk). on Jul 23, 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Judy

Stayed 2 nights in Apr 2021
Response from Joan (Réception). on May 15, 2021
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous apprécions vos commentaires. Au plaisir de vous revoir dans notre établissement.

10/10 Excellent

jairo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Joan (Réception). on May 4, 2021
Nous vous remercions de nous avoir accordé de votre temps afin de noter votre appréciation. Merci et au plaisir de vous revoir au Comfort Inn Sept-Iles!

10/10 Excellent

jairo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Joan (Réception). on May 4, 2021
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous vous remercions d'avoir pris le temps de noter votre appréciation. Au plaisir de vous revoir dans notre établissement.

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Stayed 3 nights in Dec 2020
Response from Joan (Front Desk). on Dec 11, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

GabrielleA, Chevery

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and amazing quality service . Very quiet .
Stayed 5 nights in Oct 2020
Response from Joan (Frontdesk) on Oct 30, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Joan (Réception). on Sep 11, 2020
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous apprécions vos commentaires. Au plaisir de vous revoir dans notre établissement.

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat time
Had a blast and the staff above and beyond expectations
Matamek river
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2020
Response from Joan (Réception). on Aug 22, 2020
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous apprécions vos commentaires. Au plaisir de vous revoir dans notre établissement.

10/10 Excellent

Cilcillia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Joan (Réception). on Aug 31, 2020
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous apprécions vos commentaires. Au plaisir de vous revoir dans notre établissement. Joan (Réception).

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Joan (Réception). on Jul 14, 2020
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous apprécions vos commentaires. Au plaisir de vous revoir dans notre établissement.

8/10 Good

Raynald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Joan (Réception). on Jul 2, 2020
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous apprécions vos commentaires. Au plaisir de vous revoir dans notre établissement.

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
First time in the city. It was so nice place and costumer service
Stayed 1 night in Jun 2020
Response from Joan (Frontdesk) on Jun 24, 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020
Response from Joan (Réception). on Jun 4, 2020
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous aurions aimé avoir vos commentaires afin de répondre à vos besoins due à la note de 1/5 que vous nous avez donné. Au plaisir de vous revoir dans notre établissement.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Joan (Frontdesk). on Feb 12, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price, clean bedrooms, and staff was extremely kind and helping
Stayed 2 nights in Jan 2020
Response from Joan (Frontdesk). on Feb 3, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Fernand, Sept-Iles

Travelled with partner
Liked: Cleanliness, amenities
The breakfast, it’s cold near the back door windows when I closed the heater. It’s near galerie montagnaise
Stayed 2 nights in Jan 2020
Response from Joan (Frontdesk). on Feb 3, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 2 nights in Dec 2019
Response from Joan (Frontdesk). on Dec 18, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Endroit propre, déjeuner tres bien, chambre pas moderne mais très correct
Stayed 1 night in Dec 2019
Response from Joan (Réception). on Dec 12, 2019
Merci d'avoir séjourné au Comfort Inn Sept-Iles. Nous apprécions vos commentaires. Au plaisir de vous revoir dans notre établissement. P.S Des rénovations extérieures et intérieurs sont prévues prochainement.

10/10 Excellent

Erika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon déjeuner !
Stayed 2 nights in Nov 2019