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The Shilla Seoul

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Featured Image
Outdoor Spa Tub
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of The Shilla Seoul

VIP Access

The Shilla Seoul

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
249, Dongho-ro, Jung-gu, Seoul, Seoul, 04605

Explore the area

  • Popular LocationNamsan Park8 min walk
  • Popular LocationNational Theater of Korea9 min walk
  • Popular LocationKorea House13 min walk
  • AirportSeoul (GMP-Gimpo Intl.)21 min drive

Choose dates to view prices

About this area

Seoul

The Shilla Seoul is located in Jung-gu, a neighborhood in Seoul, and is in the city center and near a metro station. Bukchon Hanok Village and Gyeongbok Palace are notable landmarks, and travelers looking to shop may want to visit Namdaemun Market and Hyundai Department Store. Lotte World and Seoul Grand Park are not to be missed.
Visit our Seoul travel guideOpens in a new window
Map

What's nearby

  • Namsan Park - 8 min walk
  • National Theater of Korea - 9 min walk
  • Korea House - 13 min walk
  • Dongdaemun History and Culture Park - 16 min walk
  • N Seoul Tower - 3 min drive

Getting around

  • Dongguk University Station - 4 min walk
  • Haengsin Station - 19 min drive
  • Incheon Intl. Airport (ICN) - 56 min drive

Restaurants

  • LaYeon — 1 min walk
  • Palsun — 1 min walk
  • Coffine Gurunaru — 4 min walk
  • La Yeon — 5 min walk
  • Caffe Bene — 7 min walk

About this property

The Shilla Seoul

Luxury Seoul hotel in Jung-gu, near N Seoul Tower
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 464 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and electric kettles.
The Shilla Seoul offers 464 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guerlain Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:00 AM on weekends: KRW 69000 for adults and KRW 32000 for children
  • 6 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 3

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Toothbrush and toothpaste

Entertainment

  • 55-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. Light snacks are not available.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 36300.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 69000 for adults and KRW 32000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: KRW 36300.0 per day
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
The hours of operation for Urban Island (seasonal outdoor pool area) vary. Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis). Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.
Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge.

We should mention

The seasonal pool will be open from March 12 to November 30
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 871 out of 1089 reviews
5 - Excellent 80%
Rating 4 - Good. 153 out of 1089 reviews
4 - Good 14%
Rating 3 - Okay. 34 out of 1089 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 1089 reviews
2 - Poor 1%
Rating 1 - Terrible. 19 out of 1089 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was top notch in every area. The staff spoke both Korean and English confidently. The hotel was absolutely spotless clean. And the room was quiet and comfortable. I asked many times for wine glasses, chopsticks, extra towels and they were all given to me in a fast, seamless experience. Would recommend this hotel to anyone looking for a 5-star and beyond hotel!
Stayed 1 night in Dec 2021

2/5 Poor

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I didn't receive room upgrade. They asked me to come down to the lobby to ask for my car back, which I valet-parked.
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room and very clean and modern. Breakfast was amazing
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family
DID NOT MEET THE REPUTATION AT ALL! 신라호텔 명성이 무색
1. room type mistake when checking-in "방을 잘못 줌" - reserved a deluxe twin room for 2 adults and 1 child (32m/o). the front told us that we could put two beds together next to each other so that all 3 of us could sleep together. but because of the layout, there was no way to put them together. my daughter fell off from the bed while sleeping as you could imagine 32m/o baby sleeping on a twin bed. - 성인2+아이1 (32개월)을 위한 디럭스 트윈룸 예약. 프론트에서 침대 두개 붙일 수 있다고 그림까지 그려가며 설명. 실제론 붙일 수 없는 구조였음. 결국 애기는 자다가 한번 침대 밑으로 떨어짐. 트윈베드가 워낙 작으니. 2. wrong room service (룸서비스 실수) - ordered two glasses of sauvignon blanc. they first thought i asked for two wine glasses. After correcting them that I am ordering wine not glasses, they ended up bringing two glasses of red wine. (i assume it was cab. "sauvignon") 소비뇽블랑 와인 두잔 시킴. 프론트에서는 내가 와인잔 두개 시킨줄 앎. 다시 잘 설명해줌. 결과적으로 우리에게 딜리버 된건 레드와인 두잔 (까쇼로 추측됨. 쇼비뇽만 들은듯) 3. [worst] they left cleaning towel at the toilet after the room cleaning (see the photo). I think this is unacceptable at all. [이게 최악] 방청소 후에 걸레를 변기 옆에 놔두고감 (사진 있음.) 이건 진짜 말도안되는 실수라 생각 In general, staffs are out of control here. Don't follow simple protocols, clearly lack of experience. There are more annoying things I would like to share, but those three were the worst amongst others. 신라호텔이라는 이름이 무색할 정도로 엉망인 서비스. 그냥 불친절하다 정도의 의미가 아니라, 나사빠진 직원들로 가득한 느낌이었음. 불과 2박하면서 더 많은 사건들이 있었는데, 저 3개가 추려낸 최악. 컴플레인 하기도 짜증나서 그냥 리뷰나 남김.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hospitality. Extravagant staffs. Nice Cuddled up bedding. If planning to dine on the property, make sure to make a reservation ahead as most of the restaurants gets fully booked. Children are restricted in Indoor swimming pool on weekdays so consider staying with kids on weekdays. there’s not a lot of option for children/toddlers in the hotel. Overall everything was perfect!
Stayed 1 night in Oct 2021