Lobby
Check availability

Reviews of Ramada Seoul

3.5 out of 5
Ramada Seoul
112-5 Samsung-Dong Gangnam-Gu, Seoul, Seoul

Reviews

6.6
Rating 10 - Excellent. 147 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 262 out of 1000 reviews" "
Rating 4 - Poor. 137 out of 1000 reviews" "
Rating 2 - Terrible. 111 out of 1000 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
I like beautiful and peaceful view, but facilities and modern techniques were out of date.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
My stay
The room overall was clean. But the bed was super firm and in toilet seat in the bathroom was questionable. It should have been replaced.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2020

10/10 Excellent

Junsu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to stay in Seoul
Great location with good restaurants around. Fantastic staff who are willing to help out on every little thing. Value for money
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed for 6 nights. They forgot filling towels one day. They do not have an umbrella rental service. "Do not disturb" sign might not work - Although I pushed that button for one night, the next morning a housekeeper opened the door. The location is good and cleanness is satisfactory.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms have a cozy atmosphere. Very relaxing especially the end of the day.
Stayed 2 nights in Jan 2020

8/10 Good

Eunjung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and convienient.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
NOT worth the money.
The place is old and run down. They should not call it a hotel. The carpets were extremely filthy and smelly. My room that I was given initially smelled mouldy I went to reception and they gave me another room that did not smell any better. I was tired and just stayed because it was late and I did not want to make a fuss. NOT worth the money at all. The bath tub was dirty and not cleaned properly. And the bathroom smelled like piss. There are way better places in seoul for cheaper and better quality.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimal service at front desk. Shower did not have hot water.
Stayed 3 nights in Dec 2019

2/10 Terrible

KOSUKE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

in yong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Batbuyan

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable. The location is perfect.
Stayed 4 nights in Sep 2019

2/10 Terrible

Eugene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old and needs renovation
Where do I start? This hotel is good for being in a not so busy area in the busy gangnam district. And that is all I have to say. The hotel is very old and run down. In my opinion, it does not meet the standards of what a Ramada hotel should be! The only good thing aside from the location is the MEN's sauna, yes I said mens because apparrently the Women's sauna is very disappointing. If you are a walk-in customer, they charge almost USD 300 a night. If you are planning to stay be sure to use Hotels.com!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly maintained hotel in convenient location
Hotel is located right outside the exit of a subway line, allowing you to quickly access many tourists attractions. The lobby looks grand and gave an initial positive impression. However, the room was dated, poorly maintained, and dirty. Carpets were old with numerous stains. Bathroom had no ventilation system and the ceiling was covered in mould of which the hotel tried to "fix" by just painting over it. The shower curtain had the yellow mildew stain. And when we requested the bed sheets to be changed once during our 7-night stay by placing the "earth friendly" card on the bed, they were not. Housekeeping staff are noisy in the morning so no chance to sleep in if you wanted to. They also don't refresh your teas/coffees or replace your used coffee cups. Not the standard I have experienced with other Wyndham Reward hotels. Booked through Hotels.com as it was cheaper than through my rewards program. If you can afford it, pay more and stay elsewhere.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Mr.Chu, São Paulo Brazil

Liked: Cleanliness, property conditions & facilities
Should advertise that there is a bus shuttle from terminal 1 directly to the hotel .Very convenient for international travelers.Proximity to subway a plus although it takes some 40 or plus minutes to commute to the tourist attractions in city center. Apparently English is not a dominant language here , losing ground to Chinese. All in all, a pleasant stay
Stayed 5 nights in Aug 2019

6/10 Okay

Ariuntamir

Stayed 1 night in Aug 2019

2/10 Terrible

muss007, USA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in they didn't even have our reservation on their system. It took a while for them to find it. The hotel is quite old and not kept up. Hall way was full of dust and the room itself was pretty dirty. I don't think they even vacuum the floor. The air vent was filled with mold. Once we got into the room a big mirror on the wall fell down near my wife almost hitting her. The key card lost the information and needed to ask to get a new one three times. Only positive about the hotel is the location. I would never stay at this hotel again.
Stayed 4 nights in Aug 2019

4/10 Poor

Malaysian

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pillow & bed are totally bad. It feel like more than 20 years using it without change. When sleeping on it, it lost the balancing and u will fall out from bed at anytime. I booked 2 nights there and I hardly can sleep... I booked the room with the spa facility, the spa was good
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
The employee at the front desk tries to talk back instead of listening to your request. Black mold on shower curtains. Water stain around fire hydrant. Would be better if they could keep their stuff together before they try to preach to a customer.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2018

4/10 Poor

Unknown, Bangkok

Travelled with group
Disliked: Cleanliness
When we check in, the room is so dirty especially toilet.
Stayed 8 nights in Jul 2019
Response from Ramada Seoul on Jul 27, 2019
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. I'm so sorry, that you feel uncomfortable in the room. Our hotel sincerely takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time.

10/10 Excellent

Kevin, Seoul Korea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience locations and easy to get subways to go anywhere.
Stayed 2 nights in Jul 2019
Response from Ramada Seoul on Jul 27, 2019
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. Our hotel takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
The one thing that ruins this place for me is that it's not clean. When I arrived - late in the afternoon and well past the 2pm check-in time - the carpets in my room had not been vacuumed and the bathroom had been superficially cleaned but there was built-up black dirt around the lid of the toilet cistern. At least the beds hadn't been obviously slept in. I don't think. I was too tired to protest at the time, and to be fair I put the "please make up the room" sign on and came back to a somewhat cleaner room the next day. But this is still kind of disgusting and I don't want to think about what was left undone that I didn't look too closely at. Even the crummiest most basic hotel I've ever been to has at least been clean. I've NEVER arrived to a dirty room before, anywhere, ever. Other reviews stating that the lights are flaky, the staff don't pick up the phone, and random appliances and fixtures don't work - they're all true. And yes, the furniture is old and worn. But to me, the dirtiness is the dealbreaker that breaks all deals. I will not be staying there again. Gross.
Stayed 1 night in Jun 2019
Response from Ramada Seoul on Jul 8, 2019
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. I'm so sorry, that you feel uncomfortable in the room. Our hotel sincerely takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time

4/10 Poor

Ho sung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny space and bad Bed
Stayed 1 night in Jun 2019

4/10 Poor

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The OLD Ramada Seoul
The hotel is very old. The only good thing about this hotel is the sauna/spa which was renovated, but the actual hotel itself needs renovation. Room furniture is almost falling apart, beds are extremely overused, staff can only speak very low level English. But the neighborhood is quiet but walking distance to the nearest commercial area.
Stayed 2 nights in Jun 2019
Response from Ramada Seoul on Jun 26, 2019
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. I'm so sorry, that you feel uncomfortable in the room. Our hotel sincerely takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. It is just no star motel. Carpet has mold and very smelly moreover the bad size is way too small like a baby bad. I travel many different cities among my experiences this is worst hotel ever. The best worst is the 2 receptionist these 2 girls were very unfriendly when I ask something. This is my biggest mistake to choose this hotel.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Jungyeong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada Seoul
Hotel met all expectations except for hotel breakfast service. No service before 7am. Too late for many business travelers.... 6:30 would be much better.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2018

2/10 Terrible

RAJIV JAIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2018

2/10 Terrible

Sean, Tokyo

Disliked: Staff & service, property conditions & facilities, room comfort
This is the second time I stayed there this month. The TV didn’t work again, the electricity outlets didn’t work, the bed is the most uncomfortable I have ever stayed in, I arrived at 1:30 and the staff just told me I could not check in until 2 o’clock without even looking at me even when I showed my surprise, the bed was very uncomfortable it was difficult to sleep and last time all my souvenirs were taken or thrown away from my room and and and...... Terrible!!
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Usually a great stay, this time the VIP room upgrade put us on the 14th floor in an older and smaller room.
Stayed 1 night in Nov 2018
Response from Ramada Seoul on Nov 16, 2018
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. Our hotel takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2018

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very convenient to stay there to transportation and his beautiful park behind
Stayed 2 nights in Oct 2018
Response from Ramada Seoul on Nov 2, 2018
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. Our hotel takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good stay!
The hotel was right next to the subway station which was a big plus. Lots of coffee shops were nearby as well. Facilities could be improved.
Stayed 1 night in Oct 2018
Response from Ramada Seoul on Nov 2, 2018
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. Our hotel takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time.

8/10 Good

Thai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Overall was happy with my stay here as the check-in process was quick and they even honored my request for a higher floor and street view. The staff are friendly and speak good English. The rooms are are spacious and clean. The hotel seem a little dated but maintained, and wi-fi was super fast. Although the hotel is right next to the Seonjeongneung station, it is a little far from Gangnum shopping street (About 4 or 5 blocks away). I would have preferred to stay right in the middle of the action. However, if you like to be away from the noise and crowds, this hotel may be perfect for you.
Stayed 1 night in Oct 2018
Response from Ramada Seoul on Nov 2, 2018
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. Our hotel takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

MD.ABUL KIUM

Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and great location. It is centrally locates and lots of coffee shops and 24*7 mart.
Stayed 4 nights in Oct 2018
Response from Ramada Seoul on Nov 2, 2018
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. Our hotel takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time.

6/10 Okay

Cris, California

Liked: Staff & service, room comfort
Disliked: Cleanliness
The room is DIRTY and the toilet as well!!! we asked them to clean it, which they do the following day. Every corner is dusty! ... the good thing about this hotel it is near the train station, its very convenient at all!
Stayed 4 nights in May 2018
Response from Ramada Seoul on Nov 2, 2018
It is a warm greeting by Ramada Seoul Hotel. Thank you for taking the valuable time to share your experiences with us, thank you. I'm so sorry, that you feel uncomfortable in the room. Our hotel sincerely takes your opinions and work hard to make the necessary improvements. We are waiting for you to visit Ramada Seoul Hotel next time.