Ratings based on 353 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller fromkr

예약확인이 늦은게 맘에 안듬

Posted 21-Jul-2016
예약 확인이 늦은 것이 맘에 안들구 체크아웃 엄청 서두르는 느낌도 맘에 안듬 전체적인 시설은 맘에듬
5out of 5
by A verified traveller


Posted 9-Jul-2016
Pros: 駅に近く、便利。スタッフも皆、親切丁寧で感じがよく、ゆっくりとくつろげます。
Cons: 特にないです。
駅に近く、便利。スタッフも皆、親切丁寧で感じがよく、ゆっくりとくつろげます。お部屋の広く、ス-ツケ-スを広げても余裕が あります。
4out of 5
by A verified traveller

Posted 4-Jul-2016
地下鉄の駅からは少し遠いですが常にタクシーがいるので便利です。 また、困ったときはベルボーイの方が常時、玄関におられるので安心でした。
4out of 5
by A verified traveller

Posted 30-Jun-2016
4out of 5
by A verified traveller


Posted 30-May-2016
駅近く、ショッピングにも便利な立地、ホテル内のバーは充実していてる。 部屋も広々としており、清潔で快適。 ホテルスタッフも対応が早く心地良い。団体客は少なく静かで落ち着いたホテル。
4out of 5
by A verified traveller fromBoston, MA, USA

First Time Traveler

Posted 19-May-2016
Pros: Lobby is beautiful. There is live jazz, that is rarity in Seoul my native friends tell me. There is a club alongside the hotel as well.
Cons: Bed could have been softer and linens could have not had small tears. Honestly, I wish they had advertised more of what their hotel had to offer.
Location: So many designer stores (Gucci), luxury car dealers (Lamborghini), and a lot of bars and clubs. Very nice for single individuals looking to have fun.
This was my first time getting on an airplane and going to a hotel ever. At age 20 it's pretty obvious I'm the average American student with a college hoodie and jeans, however, that never stopped any of the staff from being as professional with me as with any other international businessman. I felt so welcomed especially while being in other side of the world, as one of the Americans staying at the hotel English there was actually spoken very well there and all my questions or issues were immediately taken care of. The hotel has great Japanese and Chinese restaurants with amazing decor and architecture and food is definitely a 4 - Star: Vibrant, Colorful, Fresh, Great taste. The only minor downsides were the some linens having a few cuts in the sheets and a few nicks and dings on some doors and the coffee table, not completely noticeable but after spending a week there I eventually found them. Amenities were great especially being apart of Club Imperial use get complimentary use of the Club Imperial Lounge which included free daily breakfast buffet style and 6-9pm Happy Hour and a ton of other perks, very nice for the price I spent.
Comment from Hotel Management
27-May-2016 by Bryan Yoon EAM, Rooms / Sales & Marketing, Hotel Management
Dear Guest, It is with great pleasure to hear such valuable feedback. Thank you for taking your precious time to share your experience with us. We hope to serve you again soon. Yours Sincerely,
3out of 5
by 현 from부산

가격대비 별로

Posted 26-Apr-2016 on Hotels
솔직히 롯데랑 별다를바없는 가격이었어요.그런데 롯데보다 못한 조식에 방 철결함도 부족하고 면도기도 없고 비데도 안되고 별로였네요.역시 브랜드를 사용해야하나봐요
4out of 5
by Enna fromSingapore

Improved hotel condition!

Posted 24-Apr-2016 on Hotels
I returned to Imperial Palace after having stayed in other hotels in my last few trips to Seoul. I was pleasantly surprised to see that the rooms have been improved with more modern furnishing and better lighting. Overall a comfortable environment and a lovely stay.
5out of 5
by 정승환 from서울


Posted 23-Apr-2016 on Hotels
4out of 5
by jiyeon

This traveller left a rating score only Posted 20-Apr-2016 on Hotels