Ratings based on 380 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromyokohama


Posted 6-Oct-2016
3out of 5
by A verified traveller

Bad reception, valet parking service

Posted 4-Oct-2016
I booked club double at executive lebel, when ai checked in, i asked if there is any benefit from inside resturant for hotel guest, the receptionist said, all guess would have 30%off from familia resturant. And I called familia restuant for the bucfet price(dinner inc. 2wine- 95,000won/person) so I went there with my boyfriend. Enjoyed food and wine. When I got a bill, I put my room no.for them to let to know that me as a hotel guest. When I checked out, I could not believe that the food price had no discounted, and when I asked the receptionist, the girl called the resturant, and said it goes 20% off and since the resturant did not know that I was the guest, they put the original price.( which is really wired to me cos they billed it onto my room). Anyway.... at the end... they got me 30% off for the food price but, if I was a foreien guest who did not know the original price, i would have just paid full ... guess this hotel is certainly not at the international standard.
3out of 5
by A verified traveller

도시소음이 들리는 호텔

Posted 30-Sep-2016
도심에 자리잡아 소음이 들렸습니다. 소리에 민감한 사람은 잠 자는 것을 피하세요. 욕조에 노후된 물막이가 배치되어 있어서, 물을 잘 받아지지 않았습니다. 다른 것은 그런데로 괜찮았습니다.
3out of 5
by A verified traveller fromorange county

Great Lobby but dissapointing room

Posted 29-Sep-2016
Cons: Rooms, rooms, rooms. Time to upgrade.
Location: The small st next to hotel. bbq place, expensive but good. Couple convenience stores. Walk a little farther down and there are many restaurants.
The rooms are stuck in the 80s. Furniture looks out dated, decor is outdated, and it just smelled old. The first room i was taken to, i was ready to cancel the reservation even if it was not refundable, that is how bad it was. They took me to the next room and it was a little better and decided to stay. The floor was non smoking but smelled half of the time. I think there is a newer tower and maybe the rooms are little newer but the older tower is a mess. I would avoid this hotel and choose a newer business hotels in the area...
5out of 5
by A verified traveller from東京


Posted 26-Sep-2016
初めて利用しましたが、空港へのバス停も目の前、地下鉄の駅までもすぐでどこへ行くにも便利。 特に従業員の皆さんが親切で素晴らしくハングルがわかない私でも安心して宿泊できました。もちろん、お部屋もクラッシックで落ち着いた雰囲気で大満足です。 次回もぜひ宿泊したいと思います。
5out of 5
by A verified traveller

All about convenience

Posted 23-Aug-2016
Hotel has fancy lobby. Deluxe room I stayed in was the best. Staffs were friendly. Awesome toilet, can't get enough of the bathroom.
3out of 5
by A verified traveller fromTokyo.Japan


Posted 18-Aug-2016
Pros: ホテルの立地場所や、初日以外のホテルマンの方の対応は比較的良かったと思います。
Cons: 変更していただいた内の一部屋で、サイドボードの上等に埃が溜まり湯沸しポットのコードも短く外されていた。急な変更対応で慌てていたという言い訳にはならないと思います。急ぎでも最善の対応をお願いします。
二部屋予約したが、予約時に出ていた部屋の写真と違いグレードの低い部屋へ通された。一方の部屋はトイレの洗浄のスイッチが故障しており、友人の部屋は冷蔵庫が冷えていない事を伝え、部屋のチェンジを申し出た。 部屋の状態の確認に数十分待たされ結局インターネットで予約した部屋と同じタイプの部屋が一部屋だけチェンジの為用意されたが、もう一方の部屋は冷蔵庫の交換だけで最初は満室なので変更に応じてもらえなかった。同じグレードで二部屋予約したので納得が行かず同じタイプの部屋への変更を申し出たところ、結局はグレードを上げて二部屋同等のタイプの部屋に変更してもらえたがこの一連のやり取りが完了するまでに3時間かかった。 その後のホテルの従業員の方の対応は丁寧で普通に過ごすことができたので今後このようなことが無いように願います。
1out of 5
by A verified traveller fromkr

예약확인이 늦은게 맘에 안듬

Posted 21-Jul-2016
예약 확인이 늦은 것이 맘에 안들구 체크아웃 엄청 서두르는 느낌도 맘에 안듬 전체적인 시설은 맘에듬
5out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Jul-2016 on Hotels
5out of 5
by A verified traveller


Posted 9-Jul-2016
Pros: 駅に近く、便利。スタッフも皆、親切丁寧で感じがよく、ゆっくりとくつろげます。
Cons: 特にないです。
駅に近く、便利。スタッフも皆、親切丁寧で感じがよく、ゆっくりとくつろげます。お部屋の広く、ス-ツケ-スを広げても余裕が あります。