Ratings based on 439 Verified Reviews

4.0 out of 5
77% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect stay for biz

Posted 27-Apr-2017
Stayed many times before and always didn't make me unsatisfied. Excellent, kind yet professional staffs. Breakfast was also another happy point.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gyeongsangbuk-do, South Korea

Like walking into a time machine - REGAL!

Posted 23-Feb-2017
Pros: I loved the juxtaposition between the regal decor of the hotel and the contemporary artwork found on the premises. ^^
Cons: We were checked in by a female receptionist who didn't smile at all nor did she thank us for choosing their hotel out of all of the competition. ㅠㅠ
Location: The good thing about Gangnam is that one can take a taxi for about $5 or less to get anywhere in the immediate area.
During my mom's first trip to South Korea, she and I stayed at the Imperial Palace Hotel in the Gangnam area of Seoul for three nights and four days. It was only her second time traveling outside of the United States. As her first international vacation wasn't so pleasant, I wanted to make sure that this trip was all the more special for her. Normally when I travel, I tend to err on the side of what I've been told is "cheap", by staying at hostels. However, for my 63 year old mother, that simply wasn't an option. I wanted the best for her, so for the first time ever, I splurged and booked an upscale hotel for a bargain price! She walked into the room and immediately started pointing out the things that she loved about it. She used the word "regal" and I think it suits the decor of the hotel perfectly. The hotel is a beautiful anachronism. I would love to stay at this hotel again.
3 out of 5
by A verified traveller

Posted 14-Feb-2017 on Hotels
Beautiful hotel lobby with excellent staff and service. Hardest beds I have ever slept on anywhere! Not much in the local area for restaurants except American fast food or Korean quick. Hotel restaurant is extremely expensive ($99 per person for buffet). Executive floor snacks are lovely but minimal.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Dec-2016 on Hotels
5 out of 5
by A verified traveller

Modern and so comfortable.

Posted 11-Dec-2016 on Hotels
The staff are all friendly and helpful. Overall stay in this hotel is great.
5 out of 5
by A verified traveller

Posted 28-Nov-2016 on Hotels
excellent experience!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Nov-2016
Excellent hotel, great location in a safe neighborhood, near a subway station. Staff ready to help.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 2-Nov-2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

A lovely place to stay

Posted 27-Oct-2016
My stay at Imperial Palace was nothing short of pleasant. The hotel is very conveniently located next to a Metro station with plenty of restaurants and cafes surrounding it, allowing you to have numerous options for breakfast, lunch or dinner. The hotel also houses its own restaurant in case you are short on time. I'd recommend this hotel not only to tourists exploring Seoul, but also to those doing business. It's worth mentioning that the staff is lovely and always looking to assist without being intrusive.
2 out of 5
Recommended
for Everyone
by A verified traveller from Japan

Non-smoking room not really non-smoking

Posted 13-Oct-2016 on Orbitz
I'm happy with this hotel in almost all aspects except for the non-smoking room I got from them. On the second day of my stay there was strong smell of cigarette smoke inside my room which I suspect might have come in from the vent. And my previous stay at this hotel encounter similar issue. So far I've stayed at this hotel twice. And for both stays non-smoking room have had issues. I'd still recommend this hotel but be very careful and demand a REAL non-smoking room if it is important to you.