The hotel is extremely close to Myeongdong station, just across the street! There's also a convenience store right outside the front entrance.
The staff are really kind and helped me with getting my new suitcase (after the airline broke it), as well as helping us with packages we sent to the hotel. We stayed on the 19th floor and there was a great view of Namsan Tower as well as some mountains. The cleaning service was excellent. They provided us with 2 bottles of water each day and left the room very tidy. The lobby is very beautiful, as well! For two people with two giant suitcases, it was a bit of a squeeze when we were packing up at the end of the trip (we stayed in the twin beds room), but we managed! The only part of the stay that was a bit weird was the washroom. It's made of glass so you can see into it. The shower has a drape that comes down to cover it, but when you're changing, you can see into the washroom from the mirror. As long as you respect boundaries and turn away, it doesn't really matter! But just a warning that the washroom is see-through, lol!
Overall, a great stay with very kind staff in a safe and convenient location!