Dear Guest Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear Guest Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

안녕하세요 고객님 , 베스트 웨스턴 프리미어 구로호텔입니다. 저희 구로호텔을 이용해주시고 후기 남겨주시어 감사드립니다. 앞으로도 발전하고 노력하는 베스트웨스턴구로호텔이 되겠습니다. 감사합니다

Dear Anonymous Thank you for taking the time to tell us about your experience at the Best Western Premier Guro Hotel. We are sorry about that your experience did not meet your expectations. We strive to provide a superior service experience for every customer. therefore your feedback is very important to us. We will try to change about food in the forward. We hope we will have another chance to have the pleasure of welcoming you back and better meet your expectations in the future. Thank you.

Dear YooniecornCat Thank you for taking the time to tell us about your experience at the Best Western Premier Guro Hotel. We are sorry about that your experience did not meet your expectations. Our hotel is remodeled now. So from now on there is electrical plugs near the bed. actual We have a microwave in the room, but you had to pay more. therefore your feedback is very important to us. Please be rest assured that your feedback is conveyed to the relevant departments and we are taking the appropriate measures to address the problem and prevent future occurrence. We hope we will have another chance to have the pleasure of welcoming you back and better meet your expectations in the future. Thank you. Best Regards

Dear Anonymous Thank you for taking the time to tell us about your experience at the Best Western Premier Guro Hotel. We are disappointed we faild to give you the fine accomodation we strive to for with all our guests. Our hotel will be continue to find ways to improve the sound insulation. And we were not sensitive to room cleaning. we will share about this problem and try again. We have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. My staff will also be made aware of your comments and we will all take immediate corrective action. We appreciate your patronage and hope you will stay with us at the Best Western Premier Guro Hotel the next time you are in Seoul. I can assure you we will do everything we can to make your stay a comfortable and happy one as we illustrate that what happened to you was an unfortunate exception to our normally high quality of service. Sincerely,

Dear Youngjoon Thank you for your comments concerning your stay at the Best Western Premier Guro Hotel. I appreiciate your taking the time to write and hope you will accept my apologies for your inconvenience you experienced. We are disappointed we faild to give you the fine accomodation (or attention or service) we strive to for with all our guests. – the type of service we pride ourselves in. We have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. My staff will also be made aware of your comments and we will all take immediate corrective action. We appreciate your patronage and hope you will stay with us at the Best Western Premier Guro Hotel the next time you are in Seoul. I can assure you we will do everything we can to make your stay a comfortable and happy one as we illustrate that what happened to you was an unfortunate exception to our normally high quality of service. Sincerely,

Dear Guest Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear GUEST Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear Derek Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear Guest Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear Guest Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

안녕하십니까, Duk 고객님 베스트웨스턴 프리미어 구로호텔입니다. 고객님의 소중한 의견 감사드립니다. 베스트웨스턴 프리미어 구로호텔에서의 투숙이 오랫동안 고객님께 기억 되길 바라며, 항상 고객의 입장에서 생각하고 최고의 서비스를 제공하는 구로호텔이 되도록 최선을 다하겠습니다. 베스트웨스턴 구로호텔과 함께 해 주셔서 다시 한번 진심으로 감사드리며, 즐거운 하루 되십시오. 감사합니다.

Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit.

Dear, Guest We just wanted to take a moment to personally thank you for selecting Best Western Premier Guro Hotel for you on your recent visit to Seoul. I trust all were comfortable with their accommodations and enjoyed hospitality of our Hotel. The staff of the Best Western Premier Guro Hotel of would welcome the opportunity of working with you anytime in the future. If we can be of any assistance, Please do not hesitate to contact us. Sincerly,

Dear Ken Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear Rachel Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

안녕하십니까, alexander 고객님 저희 베스트웨스턴 프리미어 구로호텔에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 또한 고객님께서 남겨주신 이용경험은 저희 베스트웨스턴 프리미어 구로호텔을 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 앞으로도 저희 베스트웨스턴 프리미어 구로호텔의 가치를 그대로 담은, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다. 감사합니다.

안녕하십니까, Young 고객님 저희 베스트웨스턴 프리미어 구로호텔에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 또한 고객님께서 남겨주신 이용경험은 저희 베스트웨스턴 프리미어 구로호텔을 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 앞으로도 저희 베스트웨스턴 프리미어 구로호텔의 가치를 그대로 담은, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다. 감사합니다.

Dear looxkywalke, Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. We will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit.

Dear Sir/Madam Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear CHIEW YONG Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear LEN Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear Guest. Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this review. We feel sorry for smoking smell hole corridor and room. If you visit next time we assign your room in non smoking certainly. We hope we will have another chance to have the pleasure of welcoming you back and better meet your expectations in the future. Thank you.

Dear Anonymou Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear George Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Dear Nancy Greetings from Best Western Premier Guro Hotel! Thank you for staying with us and taking time to leave this good review. We are happy to hear that you were satisfied with your stay, also we have shared your review and it will motivate our staffs. we will continually strive to provide a best service to all our guests. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Thank you. Best Regards.

Thank you for your comment. We are sorry to hear that we charge for the toothbrush but it is one of minibar item. Now we concern about it could be free of charge or not. Also, I understand around the hotel there are many restaurant for asian. However, you can order some food hotel restaurant of room service. Next time if you come again, we are try to our best.

Thank you

Dear, traveler. Thank you very much and we are very happy to hear that you had an enjoyable stay with us. Come back soon and we look forward to serving you again, hopefully in the not too distant future. thank you very much and regards,