Kensington Resort Jeju Seogwipo

things about this hotel. The hotel staff is the best part of the hotel, from the time we arrived there for our three day stay they were very helpful and informative. The little grandma in the CU store was also a delight and was helpful in finding restaurants around the area. The view from our room was beautiful (ocean view) and one would think things are going well for this hotel...until you see the room!!!! By far the most disappointing thing that destroyed this wonderful visit was the room itself. The floors, wallpaper, tiles and fixtures were in grave repair, the furniture was shabby and stained like it was used in an elementary school art room. The room floor heating was on, so the room was a roasting 28c and fortunately the A/C worked to combat that. There were no shower curtain in the bathroom and the mirror was so water damaged that we didn't couldn't use it. This hotel restaurant is another area of concern, during our three day stay, no one and I mean "no one" ate there. The waiter were there reading a newspaper and I doubt he saw us coming in or going out. I was willing to give this hotel some redemption, so on our second day visit, I asked to view another room (just in case it was a fluke) I was given keys to two other rooms A402 and B4?? and they were worst than the current room we were in. How sad!!! This hotel has so much promise as being a true resort hotel if they would do one simple thing, and that is REMODEL THE ROOMS!!!! Until they fix this basic thing t

Pros: Great Staff.

Cons: See remarks above.