Ratings based on 126 Verified Reviews

2.3 out of 5
31% of guests recommend
2.5 Room cleanliness
2.9 Service & staff
2.4 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller fromGeneva ny

Absolutely terrible

Posted 9-Jan-2017
Will not stay at this place again! No heat in building or room on arrival. Took half the night to get it comfortable in the room. Cable sucked, faucet to jacuzzi was broken, paint peeling on bottom of tub and their idea of a smoking room is taking the battery out of the smoke detectors. No seating unless you sit on bed, plus no housekeeping while you stay there. Absolutely not worth me spending $600 for 2 nights. Definitely should have looked at room before paying! !!!
4out of 5
Recommended
for Everyone
by A verified traveller

For the price, very nice!

Posted 14-Nov-2016
hot tub was very nice, and up to date, everything worked, including refrigerator, and blow dryer.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Sep-2016
Nice staff, remodeling didn't affect there services, continental breackfeast available Beds are comfortable coffee is fresh and Fruits are available, location is close to all scenic views on the lake 5 minutes drive.
1out of 5
by A verified traveller

Posted 2-Aug-2016
Hotel was dirty and just about everything in the room needs repair.Door didn't even close all the way! Stay somewhere else!!
3out of 5
by A verified traveller fromFlorida

Cheap and clean.

Posted 29-Jul-2016
We stayed here because of price. Motel is over 50 years old and it shows. Bed was comfortable. Overall the place was shabby. We were satisfied at the price.
2out of 5
by A verified traveller

needs an upgrade appearance

Posted 18-Jul-2016
Pros: no comment
Cons: appearance, bathrooms
Location: good
room was clean bathroom need upgrade poor continental brekfast
1out of 5
by A verified traveller fromC

Yuk

Posted 7-Jul-2016
Our room was not clean. Staff were rude when we arrived. I wouldn't stay again. The room smelled gross too.
1out of 5
by A verified traveller fromWest Coast

Interesting Hotel next to Hobart William Smith Col

Posted 27-Oct-2015
Cons: Customer Service
Location: Sits right next to Hobart William Smith College
Although I have stayed at this hotel before, this is by far the worst experience. Day 1 Room cleaned - had to ask for additional towels and toilet paper Day 2 Room not cleaned - had to ask for additional towels and toilet paper - bathroom not cleaned Day 3 Room not cleaned - extra blankets that we had to go outside and up to lobby to get in the rain the night before were thrown on the floor with all the leaves and the trash that spilled out of the garbage can. Had to ask for extra towels and toilet paper - bathroom not cleaned again. Day 4 Got back to the room later in the evening same thing again - had to go get more towels and explained everything to the desk clerk. were told it would be fixed tomorrow, explained we were be checking out. Never said sorry for all the inconvenience, or we will comp a night. Nothing......very disappointed in this hotel, but the hotel sits right next to the college campus, so the have a captive customer base.
3out of 5
by A verified traveller

Posted 6-Oct-2015
Cons: cleaning
Location: main st, rest close by, coffee shops
Not the cleanest place, dust behind bathroom door, hairs on the floor, cracks in ceilings
3out of 5
by A verified traveller

Inexpensive motel with few amenities.

Posted 5-Oct-2015
Staff was fine. Motel clean. No towel racks in bath, no tissue Bo's, no coffee maker. Sparce resources.