Ratings based on 973 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveller

Posted 11-May-2018
Comment from Hotel Management
12-May-2018 by Joe Jones, Hotel Management
Hello, Thank you for completing the survey regarding your recent stay at our property. We hope to see you again soon!! Warmest Regards, Joe Jones General Manager
4 out of 5
by A verified traveller from Gilbert, Az

Posted 10-May-2018
My three yeat old loved the pool and cookies upon check in. The staff were all very friendly. Its in a good location, close to to resturants, shops, airport look out. Its on a busy street so it was a little noisey but we had a great stay.
Comment from Hotel Management
12-May-2018 by Joe Jones, Hotel Management
Hello Cristina, We deeply appreciate your very positive review of our hotel- Arroyo Pinion Hotel. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. We are pleased to hear that you loved your stay it was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit. Warmest Regards, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Tyler, Texas

Posted 6-May-2018
Nice quite visit with plenty of comfort. Staff was extremely hepful.
Comment from Hotel Management
8-May-2018 by Carla, Hotel Management
We are happy to see good review from, we appreciated very much & thank-you for staying with us, we hope you come back and see us again. Safe travels!
5 out of 5
by A verified traveller

Posted 5-May-2018
Comment from Hotel Management
5-May-2018 by Joe Jones, Hotel Management
Hello, Thank you for both your patronage and for posting your review of the Arroyo Pinion Hotel in Sedona! We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal! Warmest Regards, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, quiet area

Posted 26-Apr-2018
Smaller hotel in a quiet area of Sedona. We had a problem with the shower and were given an upgrade.Great breakfast
Comment from Hotel Management
1-May-2018 by Joe Jones, Hotel Management
Hello, We know you have many choices & we truly appreciate you choosing to stay with us. I'm sorry to hear about the maintenance issue, however, am thrilled we were able to resolve this for you in a timely fashion. I'm happy to hear that you enjoyed breakfast as well! We appreciate the business & hope that you will come back and see us again soon. Sincerely, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location

Posted 24-Apr-2018
Comfortable and quiet room................................
Comment from Hotel Management
25-Apr-2018 by Joe Jones, Hotel Management
Hello, We sincerely appreciate your review of the Arroyo Pinion Hotel in Sedona. We are very pleased that you found your room to be quiet and comfortable! It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future! Sincerely, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with great views!

Posted 16-Apr-2018
We had a great stay! Rooms were clean and staff was friendly!
Comment from Hotel Management
19-Apr-2018 by Joe Jones, Hotel Management
Dear Valued Guest, I want to thank you for sharing your experience regarding your recent visit at the Arroyo Pinion Hotel. I will be sure to pass along your praises to our entire team, they will be pleased to see that they were able to provide excellent service for you during your stay! Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again! Warm Regards, Joe Jones General Manager
2 out of 5
by A verified traveller

Weddibg weekend

Posted 15-Apr-2018
I made it a point to note that it was my erdddibg weekend. Got to hotel. The guest in front of us was having a hard time with reservations. As a result guests trying to check in were lined up out door. No extra employee to help. That’s ok. Let’s just say not the experience I expected. Second day we got a call and a bottle of wine that We were “supposed” to have the first day. Room was just not what I expected when I checked it out in Expedia.
Comment from Hotel Management
19-Apr-2018 by Joe Jones, Hotel Management
Hello Tammie, I am deeply sorry that we did not meet your expectations on your wedding trip. This is an important event in life and one to be remembered. We value our guest’s opinions and strive to improve when we fall short. It is my hope that on your next visit to Sedona, we can provide you with excellent service and a comfortable room and exceed your expectations. Thank you again for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again! Warmest Regards, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 3-Mar-2018
The staff really helped with it being a celebratory birthday weekend! They were terrific, especially Alex! The beds could use an update, after 3 nights, I was hurting. No elevator.
Comment from Hotel Management
4-Mar-2018 by Joe Jones - GM, Hotel Management
Hello, We truly appreciate you taking the time to provide us with your feedback. We are excited to hear how you enjoyed your stay so thoroughly. We will look into the quality of our bedding and I will definitely pass along your comments to Alex as well as the rest of the staff. We welcome the opportunity to serve you again soon! Sincerely, Joe Jones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Mar-2018
The hotel staff were extremely accommodating and always willing to offer suggestions on area attractions.
Comment from Hotel Management
3-Mar-2018 by Joe Jones, Hotel Management
Hello, Thank you for taking the time to write is kind review regarding your most recent stay with us at the Arroyo Pinion Hotel in Sedona. Your feedback is very important to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our extremely accommodating staff. I will be sure to pass along the praise to the entire team. Thanks again, we hope to see you soon again. Warmest Regards, Joe Jones General Manager