Ratings based on 632 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and close to the town

Posted 22-Aug-2015
A nice place to go back to after an adventurous day.
3 out of 5
Recommended
for Everyone
by A verified traveller from Santa Fe, NM

Far from any Sedona Shops

Posted 18-Aug-2015
Pros: Rooms were neat and clean
Cons: N/A
Location: That is the problem, it is not in driving distance to anything.
Very disappointed in how far it was from all of Sedona's shopping and eating establishments. Hotel was in fair condition. We did have a problem with billing, the first lady and the hotel manager were not able to take care of it our first night, however Katie did investigate and reverse charges that should not have been made and actually called me to let me know it was fixed. I would have liked to hear someone say "Sorry", it would have gone a long way to sooth my frustration. It is a decent hotel, just not located as close to shops as we were lead to believe.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. It was close to dining.

Posted 17-Aug-2015
Close to most major attractions. Staff were excellent. Comfortable room. Room very clean. Breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Spokane, WA

WONDERFUL people

Posted 12-Aug-2015
Pros: I liked the staff.
The rooms were confortable, the staff friendly, excellent location.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Aug-2015
Nice hitel, friendly personel, nice breakfast selection.
5 out of 5
Recommended
for Everyone
by A verified traveller

素敵なホテル

Posted 3-Aug-2015
ウェルカムとして、スタバのコーヒー、水、お菓子、ポップコーンが置いてあるのは嬉しかったです。部屋にはジェットバスがあり、広々していてゆっくり過ごせました。朝食も美味しかったです。
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel- Close to everything

Posted 3-Aug-2015
Pros: Close to everything
Cons: There were spiderwebs on the furniture outside.
Staff was extremely friendly and helpful. Our room was perfect. No complaints whatsoever!
4 out of 5
Recommended
for Couples
by A verified traveller from Gilbert, AZ

Nice stay

Posted 29-Jul-2015
Pros: The front desk was very friendly as was the attendant at breakfast. It's located near uptown Sedona so access to shopping and dining is close.
Cons: Maybe double check that the tub jets work before guest arrive.
Location: It's Sedona, so it's beautiful! Uptown is nearby, Flagstaff is about a hour away. Can't really complain about the location!
Everything was great. The room was clean, bed comfortable, location nice, staff friendly, and the breakfast was good. I had one minor problem but I don't necessarily blame the hotel or staff for the problem. I got the Jacuzzi room and the jets in the tub didn't work. Didn't really know what the issue was and it was late at night so we didn't want to call the staff to fix it. It was disappointing since we paid extra for the deluxe room but it didn't quite work as intended. The next morning we tried to use the blow dryer and it didn't turn on. Checked out the outlet it was plugged into and it was a GFCI outlet. I hit the reset button on the outlet and the blow dryer worked, as well as the tub jets! Problem fixed. Told the girl at the front desk about it when we checked out. Was hoping for maybe some kind of discount but she just apologized and said she would let the maintenance staff know. It's okay though.
3 out of 5
Recommended
for Everyone
by A verified traveller

Cute hotel in west sedona

Posted 4-Jul-2015
This was a good little hotel . The location was fairly close to everything . The front desk staff was very friendly and helpful. The pool size was a little disappointing considering a resort fee was charged.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cookeville TN

Great spot away from city center

Posted 2-Jul-2015
This hotel was perfectly comfortable, and lived up to our expectations. It is a little on the outskirts of Sedona, so don't expect to walk much of anywhere from this hotel. The pool is immaculate am so refreshing, the rooms were clean and the parking ample.