Exterior

Reviews of Woodmark Hotel and Still Spa

4 out of 5
Woodmark Hotel and Still Spa
1200 Carillon Pt, Kirkland, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1008 reviews" "
Rating 8 - Good. 147 out of 1008 reviews" "
Rating 6 - Okay. 45 out of 1008 reviews" "
Rating 4 - Poor. 18 out of 1008 reviews" "
Rating 2 - Terrible. 11 out of 1008 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anjanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Excellent customer service, great food, and love the bottles and water dispensers on each floor! Will stay here again.
Stayed 1 night in Feb 2024
Response from Michelle on Mar 25, 2024
Hello Anjanette, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon, cheers!

8/10 Good

Kirstie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with our fur babies!
Stayed 1 night in Jan 2024
Response from Michelle on Mar 20, 2024
Hi Kirstie, thank you for your review! we are thrilled to see you and your fur babies enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

Estera, Mill Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. View was wonderful and we enjoyed watching the sunset from our hotel room. The walk around the property and into town was amazing and relaxing.
Stayed 2 nights in Mar 2024
Response from Michelle on Mar 20, 2024
Hi Estera, thank you for giving us a perfect 5 out of 5 and your kind words! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

sharloana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our lake front view. Nice and relaxing
Stayed 2 nights in Mar 2024
Response from Michelle on Mar 20, 2024
Hi Sharloana, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

Henry, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service. Location is nestled in the edge of Lake Washington where you truly get to unwind and relax.
Stayed 2 nights in Mar 2024
Response from Michelle on Mar 20, 2024
Hi Henry, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

Nitasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Michelle on Mar 20, 2024
Hi Nitasha, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

8/10 Good

Jaline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice hotel and beautiful view but it lacks the amenities you’d expect for a resort. No real place for drinks or snacks, no minibar, no pool and no valet. Not dealbreakers for the off season rates but I wouldn’t pay a premium to stay here. Nice spa, small but comfortable.
Stayed 2 nights in Mar 2024
Response from Michelle on Mar 12, 2024
Hello Jaline, We're absolutely delighted to hear that you enjoyed your stay overall at the Woodmark, and we sincerely appreciate your feedback regarding the amenities. Your comments have been passed on to our management team, and we're eagerly looking forward to the chance of welcoming you back again in the future!

6/10 Okay

Liz

Stayed 1 night in Mar 2024

10/10 Excellent

Jill

Stayed 1 night in Mar 2024
Response from Michelle on Mar 25, 2024
Hello Jill, thank you for leaving us a perfect 5 out of 5! we are thrilled to see you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon, cheers!

10/10 Excellent

Anne, yakima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly. We were offered a complimentary glass of champagne on arrival. COMO the restaurant next door has wonderful cuisine ! Our room was very comfortable !
Stayed 1 night in Mar 2024
Response from Michelle on Mar 4, 2024
HI Anne, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great two day get away.
Stayed 2 nights in Feb 2024
Response from Michelle on Mar 4, 2024
Hello Tammy, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle on Mar 20, 2024
Hi Bradley, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet. We had a beautiful view. The staff was friendly. The cost was reasonable. It was pet friendly, so there were lots of furry friends to love on. I would've liked to see more trash bins. There weren't any in the lobby. Or in the ice room on our floor.
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on Feb 27, 2024
Dear Natalie,We are delighted to hear that we not only met your expectations but exceeded them. Thank you for your compliments regarding our friendly staff service. We hope you visit us again soon. We'd love to welcome you back!

10/10 Excellent

William, Des Moines

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
This property is Great, for a romantic weekend getaway. Definitely worth it.
Stayed 1 night in Feb 2024
Response from Kimber Laus on Feb 26, 2024
Good morning, William!Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Tania

Stayed 2 nights in Feb 2024
Response from Michelle on Mar 20, 2024
Hello Tania, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

Ananda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and view. Great hotel and very clean room. Staff was very friendly and accommodating.
Stayed 1 night in Feb 2024
Response from Michelle on Feb 21, 2024
Hi Ananda, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon. Cheers!

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except that our room was directly above the wedding reception tent. The wedding reception was extremely noisy.
Response from Michelle on Feb 19, 2024
Hello Karla, thank you for your feedback. I am sorry to hear the wedding celebration over the weekend disturbed your getaway. We value both our event guests and hotel guests equality and try our best to ensure one does not disturb the other. I have passed on your feedback to our guest services team to ensure should you return to our hotel again, we will make sure your room allocation is far away from the weddings/ events. On the other hand, I am glad to hear everything else was great during your stay. Hope to see you again soon!

10/10 Excellent

Cadeyrn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in an amazing location. Very clean rooms and comfy beds
Stayed 2 nights in Feb 2024
Response from Michelle on Feb 12, 2024
Hello Cadeyrn, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel, as much as we enjoyed having you as our guest. Hope to see you again soon!

10/10 Excellent

liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay with awesome restaurants just steps away
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on Feb 10, 2024
Dear Liz,Thank you so much for the perfect score! We are so happy to have you as our guest. We hope to see you again soon!

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly check in convenient parking with electric charging station and beautiful rooms, plus a world class spa! Simply the best in Kirkland, Wa
Stayed 1 night in Feb 2024
Response from Michelle on Feb 8, 2024
Thank you for leaving us a perfect 5 out of 5 Kathleen! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon! Cheers.

10/10 Excellent

Kristin, Yorba Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Feb 2024
Response from Kimber Laus on Feb 7, 2024
Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and nice staff
Stayed 1 night in Feb 2024
Response from Kimber Laus on Feb 7, 2024
Good afternoon, Patrick! Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have ever stayed at in Seattle area. Absolutely wonderful staff and check-in experience. The hotel is spotless, quiet, and clean. The room upgrade was so very much appreciated! We cannot wait to come here again!
Stayed 1 night in Feb 2024
Response from Michelle on Feb 8, 2024
Thank you for leaving us a perfect 5 out of 5 Jennifer! We are so thrilled to see you enjoyed your stay with us at the Woodmark hotel. Hope to see you again soon, cheers!

10/10 Excellent

Bill

Stayed 1 night in Jan 2024
Response from Michelle on Mar 20, 2024
Hi Bill, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

Jaleesa, Kennewick

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel that is very lovely and having a great staff to greet you. Such gorgeous views. Wish we were there longer. We will be back for sure
Stayed 1 night in Jan 2024
Response from Michelle on Jan 30, 2024
Hello Jaleesa, Thank you for your review! We are thrilled to see you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon!

8/10 Good

Ramie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Bed is very comfy. Bathroom large with deep tubs.
Stayed 1 night in Jan 2024
Response from Michelle on Jan 30, 2024
Hello Ramie, thank you for your review! We are thrilled to hear you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

8/10 Good

Gregory, Torrance

Stayed 3 nights in Nov 2023
Response from Michelle on Mar 20, 2024
Hi Gregory, thank you for leaving us such high score! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

8/10 Good

Dmitriy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on Jan 28, 2024
Dear Dmitriy,Thank you so much for your review! We are so happy that you chose to stay at The Woodmark Hotel & Still Spa.We hope you will come back and visit us again!

10/10 Excellent

joel

Stayed 2 nights in Jan 2024
Response from Michelle on Jan 19, 2024
Hello Joel, Thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your time with us at the Woodmark hotel. Hope to see you again soon!

10/10 Excellent

William, Racine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on Jan 31, 2024
Dear William,Thank you for the 5 out of 5 rating! We are so happy you chose to stay at The Woodmark Hotel & Still Spa! We hope to see you again!

6/10 Okay

Dan

Travelled with partner
Liked: Cleanliness
cold water in bathroom just a dribble. asked about parking after getting a text from hotel about questions… no response. room dated and needs upgrade. got a email receipt but no receipt within the email. Woodmark needs to do better
Stayed 1 night in Dec 2023
Response from Kimber Laus on Jan 16, 2024
Good morning, Dan! Thank you for taking the time to fill out the survey. I am deeply sorry that your experience was not something you expected, I assure you that is not the experience we want you to receive at our hotel. I will make sure to pass this along to my Director of Rooms, and Front Desk team. I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Cathy

Stayed 2 nights in Dec 2023
Response from Kimber Laus on Jan 12, 2024
Good afternoon, Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Rajeshwari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2023
Response from Kimber Laus on Jan 12, 2024
Good afternoon, Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimber Laus on Jan 12, 2024
Good afternoon, Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Aneta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and extremely clean . I travel to other states and this hotel was by far one of the best.
Stayed 1 night in Dec 2023
Response from Kimber Laus on Jan 12, 2024
Good afternoon, Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimber Laus on Jan 12, 2024
Good afternoon, Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Craig, West Linn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimber Laus on Jan 12, 2024
Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 Excellent

Edwin, Dallas

Stayed 1 night in Dec 2023
Response from Michelle on Dec 26, 2023
Good morning Edwin! Thank you for leaving us a perfect 5 out of 5. I am thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon! Happy Holidays

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Woodmark has a great location. The lake is right there along with many stores and restaurants. All of these things made my stay relaxing and stress free. It was wonderful.
Stayed 2 nights in Dec 2023
Response from Michelle on Jan 30, 2024
Good afternoon Lori, thank you for your review! We are thrilled to hear you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon!

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel right on the water with comfortable beds, great service and even robes in the rooms. The glass of champagne upon check-in was a great touch!
Stayed 1 night in Dec 2023
Response from Kimber Laus on Dec 22, 2023
Good afternoon, Phoebe!Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!Happy Holidays!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great. Great service beautiful location would stay again
Stayed 3 nights in Dec 2023
Response from Kimber Laus on Dec 22, 2023
Good afternoon, Karen!Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!Merry Christmas and Happy New Year!

10/10 Excellent

Douglas

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle on Dec 13, 2023
Good morning Douglas, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon. Happy Holidays to you and yours!

10/10 Excellent

Kara

Stayed 1 night in Dec 2023
Response from Kimber Laus on Jan 12, 2024
Good afternoon, Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Michelle on Dec 13, 2023
Hello Daniel, thank you for your feedback. I am glad to see your time spent with us at the Woodmark Hotel is mostly pleasant. We hope to see you again soon! Happy Holidays to you and yours.

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the water and looking over to Seattle city skyline and the walking paths are part of what makes this hotel outstanding and why I like it above other hotels in the area.
Stayed 1 night in Nov 2023
Response from Kimber Laus on Dec 5, 2023
Good afternoon! Thank you for taking the time to fill out our post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!Merry Christmas and Happy New Year!

10/10 Excellent

Summerlynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've now stayed at the Woodmark several times. We've loved each visit. It's convenient to the greater Seattle area, it's beautiful - right on Lake Washington, and the staff is friendly and quick to respond to any need.
Stayed 1 night in Nov 2023
Response from Kimber Laus on Dec 5, 2023
Good afternoon! Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! Thank you for the kind words regarding our team.I am relief that our team members was able to resolve the issues effectively, I will be sure to forward the message to my Hotel Manager. I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!Merry Christmas and Happy New Year!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay over the Thanksgiving Holiday. Our daughter lives in Kirkland and we own a business there as well. The staff was so friendly, very accommodating and staying on the water was beautiful. I highly recommend this hotel.
Stayed 4 nights in Nov 2023
Response from Michelle on Nov 28, 2023
Hello Kimberly, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us, as much as we enjoyed having you as our guests. Hope to see you again soon, and Happy Holidays to you & yours.

10/10 Excellent

Carmela

Stayed 1 night in Nov 2023
Response from Kimber Laus on Dec 22, 2023
Good afternoon, Carmela!Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!Happy Holidays!

10/10 Excellent

Jean, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location, walkable restaruants and great view
Stayed 1 night in Nov 2023
Response from Michelle on Nov 28, 2023
Hello Jean, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel as much as we enjoyed having you as our guest. Hope to see you again soon, cheers!

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before, it is a beautiful and scenic location. Needs a pool or a hot tub!
Stayed 3 nights in Nov 2023
Response from Michelle on Nov 28, 2023
Hello Mark, welcome back! Thank you for leaving us such high score. I will pass on your comment regarding a pool or hot tub - although those are large projects and won't happen overnight, we truly appreciate the feedback so that we know what our guests are looking for. Hope to see you again soon, cheers!