Sheraton Bellevue Hotel

Hotel itself is great and staff was always helpful and accessible. My 2 heartburns were the access to the parking lot - if you miss the driveway in the rear it’s about a 10 minute detour to get back to the hotel - and wish there was coffee available in the lobby in the morning. The hotel staff was great, and led us to the restaurant for comp coffee to go, but that staff seemed annoyed and it’s a walk across the parking lot to get to the restaurant. Nothing thatd keep us from staying again, but good things to keep in mind.

Overall the room was very nice and we were placed on the 6th floor. Our room key however did not allow elevator access to the floor and we found other guests with the same complaint. When we brought this detail up with the front desk clerk, she dismissed the complaint with “oh I was just on that floor.” Solid hotel but rude customer service. 2/5

Location was fabulous, close to everything! Room was lovely and the king bed/mattress/comforter/pillows were amazingly plush and comfortable. great price for what you get!