Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 12-Sep-2016
We stayed for one night in Seattle on the way home (to Arizona) from Vancouver. All we can say is that we should have stayed longer! The room was great. The sofa bed was much comfier than expected. And we really enjoyed the complimentary breakfast.
4out of 5
by A verified traveller fromBrooklyn

Great for families with children

Posted 13-Aug-2016
Pros: The staff and the room.
Cons: Breakfast - real bagels and real English muffins, rather than the "pseudo" (off brand) ones.
Location: Good restaurants by the lake, Museum, Center for Wooden Boats, boats for rent
The front desk staff was extremely helpful, happy to help us navigate to various out of the way sites via mass transit. The room was immaculate and well stocked with everything you'd need in a kitchen. (I would have liked some movies available, or at least some movie channels.) Location was very good, overlooking Lake Union yet close to main attractions. The wide angle lens used to show amenities was misleading, however. For example, the pool was tiny for such a big hotel, and was always jammed with kids. While a free breakfast is nice to have, after a few days you get weary of under ripe cantaloupe, overcooked eggs and watery orange juice. (They did have a waffle maker - which kids love.) The lobby, while built on many levels, is mostly tables and chairs set up for breakfast, making it feel like a big cafeteria. Parents don't have to worry about their kids playing on the furniture, it's all covered in vinyl. This hotel is great for families with children, but mine are grown now. Next time, I'd prefer one more upscale, geared to a more mature clientele.
4out of 5
by A verified traveller fromOslo, Norway

Funksjonelt og komfortabelt hotell

Posted 2-Aug-2016
Perfekt for vår famile på 6; suite med to soverom, 2 bad, oppholdsrom og et lite kjøkken. Lett å reise kollektivt (tram, rapidride el buss.) Svømmebasseng, aktivitetsrom for barn og gratis frokostbuffet.
4out of 5
by A verified traveller fromMiami

Seattle visit

Posted 1-Aug-2016
Pros: The room layout and the fact that we all (6 of us) fit confortable in the suite.
Cons: Breakfast quality
Location: Good location.
The location is good and is a good deal for a family of 6.
5out of 5
by A verified traveller fromVIRGINIA


Posted 29-Jul-2016
2out of 5
by Rene

This traveller left a rating score only Posted 22-Jul-2016 on Hotels
5out of 5
by Marisol fromMiami

Extraordinaria elección

Posted 19-Jul-2016 on Hotels
Ubicación perfecta para conocer los distintos barrios de la ciudad. Gran desayuno, el hotel muy cómodo. Muy apropiado para familias
2out of 5
by A verified traveller fromCalgary, Alberta

Poor experience

Posted 19-Jul-2016
Our check in was extremely slow due to a trainee on shift and none of the other staff including the front desk manager seemed interested in helping her. It turns out she then failed to check us in properly and at 5am the next morning the front desk manager pulls open the door to the suite while my children are sleeping on the pullout bed. Talk about scaring me. When we went to ask the front desk it was brushed off as "I needed to verify the number of guests in the building as check in was not properly completed." To top it off our room was not cleaned in the days we were there and when we called down to let them know there was no offer to get it cleaned up or any apology whatsoever. Complimentary breakfast is sub par at best. The positives... The pool is great for kids, laundry onsite is convenient. That's about it.
4out of 5
by Eddie

Great Location

Posted 11-Jul-2016 on Hotels
My family and I were in Seattle to look at colleges (University of Washington, Seattle U, and Seattle Pacific U) for my daughter and Lake Union was centrally located to the schools and the other areas we like to visit when we're in Seattle - Pike Place, Pioneer Square, Waterfront, Space Needle, Chihuly Garden, etc. The hotel is located across the street from a light rail stop that runs from U of W to Olive & 5th so it was easy to get to both the school and the shopping district which is about a five minute walk from Pike Place. Our room had a small balcony overlooking a side street; it was very cramped but was nice to get out and smell the fresh air in the morning/evening. Again, location-wise, I thought the hotel was in a great place. If you're not a fan of driving, I would buy an Orca card so you can take the light rail to the Shopping District/Pike Place. It runs every 15 minutes and is about a 10-15 minute ride from the hotel. The area across the street from the hotel is called Chandler's Cove and has restaurants (Duke's Chowder House was really good) and some shops. There's also a park down the street with access to the Museum of History and Industry and lake tours. The hotel itself was clean - lobby, coffee/tea station, bar, and dining area - and the room was clean and didn't look dated. The room was separated into a living area with the kitchen, small table, couch, and TV and the bedroom with its own TV and bathroom.
4out of 5
by michael fromLake Stevens

Fourth of July

Posted 6-Jul-2016 on Hotels
Hotel location was great, lobby and pool were great, elevators were not convenient, and free breakfast was not very good.