Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 12-Sep-2016
We stayed for one night in Seattle on the way home (to Arizona) from Vancouver. All we can say is that we should have stayed longer! The room was great. The sofa bed was much comfier than expected. And we really enjoyed the complimentary breakfast.
4out of 5
by A verified traveller fromBrooklyn

Great for families with children

Posted 13-Aug-2016
Pros: The staff and the room.
Cons: Breakfast - real bagels and real English muffins, rather than the "pseudo" (off brand) ones.
Location: Good restaurants by the lake, Museum, Center for Wooden Boats, boats for rent
The front desk staff was extremely helpful, happy to help us navigate to various out of the way sites via mass transit. The room was immaculate and well stocked with everything you'd need in a kitchen. (I would have liked some movies available, or at least some movie channels.) Location was very good, overlooking Lake Union yet close to main attractions. The wide angle lens used to show amenities was misleading, however. For example, the pool was tiny for such a big hotel, and was always jammed with kids. While a free breakfast is nice to have, after a few days you get weary of under ripe cantaloupe, overcooked eggs and watery orange juice. (They did have a waffle maker - which kids love.) The lobby, while built on many levels, is mostly tables and chairs set up for breakfast, making it feel like a big cafeteria. Parents don't have to worry about their kids playing on the furniture, it's all covered in vinyl. This hotel is great for families with children, but mine are grown now. Next time, I'd prefer one more upscale, geared to a more mature clientele.
4out of 5
by A verified traveller fromOslo, Norway

Funksjonelt og komfortabelt hotell

Posted 2-Aug-2016
Perfekt for vår famile på 6; suite med to soverom, 2 bad, oppholdsrom og et lite kjøkken. Lett å reise kollektivt (tram, rapidride el buss.) Svømmebasseng, aktivitetsrom for barn og gratis frokostbuffet.
4out of 5
by A verified traveller fromMiami

Seattle visit

Posted 1-Aug-2016
Pros: The room layout and the fact that we all (6 of us) fit confortable in the suite.
Cons: Breakfast quality
Location: Good location.
The location is good and is a good deal for a family of 6.
5out of 5
by A verified traveller fromVIRGINIA


Posted 29-Jul-2016
2out of 5
by A verified traveller fromCalgary, Alberta

Poor experience

Posted 19-Jul-2016
Our check in was extremely slow due to a trainee on shift and none of the other staff including the front desk manager seemed interested in helping her. It turns out she then failed to check us in properly and at 5am the next morning the front desk manager pulls open the door to the suite while my children are sleeping on the pullout bed. Talk about scaring me. When we went to ask the front desk it was brushed off as "I needed to verify the number of guests in the building as check in was not properly completed." To top it off our room was not cleaned in the days we were there and when we called down to let them know there was no offer to get it cleaned up or any apology whatsoever. Complimentary breakfast is sub par at best. The positives... The pool is great for kids, laundry onsite is convenient. That's about it.
3out of 5
by A verified traveller froms

Family vacation

Posted 1-Jul-2016
Easy check-in, big, clean rooms as-described on website. Breakfast gets scarce around 8 am. $30 parking is a gouge, but it's DT Seattle, so.... Front desk recommended the most expensive pizza delivery place ever. Now that I know would stay again, but wouldn't rent a car in Seattle. Bus picks up right behind hotel and was nearly empty every time.
5out of 5
by A verified traveller fromUtah

Very nice Hotel, Downtown, many transit options.

Posted 26-Jun-2016
Pros: Location, Cleanliness, Excellent customer service (Chanda), Garage parking.
Cons: Water pressure was low. High chlorine level in hot tub (eye burning).
Location: Seattle City pass includes museums, science center, space needle (day & night views, Woodland Zoo, Aquarium, Harbor tour. Than visit Pike market place
This was a very nice hotel! I'd say 4.7 star, the Staff was excited to help us and answer questions, the breakfast is outstanding! You have the trolley and bus stopping right outside the hotel . The room was clean and welcoming (we did have a suite) and the price was good comparing to other downtown locations.
5out of 5
by A verified traveller

Great Time

Posted 23-Jun-2016
The staff were very friendly and the room was quiet.
5out of 5
by A verified traveller fromCalifornia

Above expectations!

Posted 18-Jun-2016
Pros: No intrusive knock on the door saying "Room Service", but room service was just awesome. Breakfast was way better than most. Clean, clean, clean.
Cons: Coffee...very disappointing for Seattle!
Location: We walked and trollyed everywhere. Some good restaurants nearby & happy hours. The location is half industrial, half charming, with the lake nearby.
Super super clean, super super quiet, good breakfast, awesome beds! Location will get better, just has a lot of building/road construction going on, but if you don't mind the walk or taking the trolley, downtown is very accessible. We would return again.