Dear Stephanie,Thank you for your kind words! We're delighted to hear that you enjoyed our service. We strive to provide the best experience possible for our guests, and it's always rewarding to receive positive feedback. If you ever need anything during your future stays, please don't hesitate to let us know. We look forward to welcoming you back!

Dear Elliot, Thank you for your review and for choosing to stay with us. We're glad to hear you had a positive experience overall. Regarding the vending machines, we apologize for any inconvenience caused by the construction. We're working hard to improve our facilities and appreciate your patience during this time. We will have more options in the future. As for wake-up calls, please note that they are automated for efficiency and accuracy. If there are any issues with the wake-up call system, please let us know, and we'll do our best to address them. We hope to have the opportunity to welcome you back in the future for an even better stay.

Dear Joshua, Thank you for your feedback. We're sorry to hear that your experience with us fell short of your expectations. We would appreciate any additional details you could provide about your stay so that we can address any issues and improve our service. Your satisfaction is important to us, and we hope to have the opportunity to make it right in the future.

Dear Glenna,Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Dear Solita,Thank you for taking the time to share your feedback on your recent stay with us. We're glad to hear that despite our property's aged appearance, you found it to be well-maintained and free of unpleasant odors.We appreciate your understanding regarding our staffing levels, especially during these challenging economic times. Our team works hard to ensure that we provide affordable accommodations without compromising on quality. We're thrilled to hear that the housekeeper who serviced your room on April 28, 2024, did an excellent job. While we don't have her name immediately available, we will certainly trace it back and ensure she receives the recognition she deserves. We value all of our staff members and appreciate their dedication to providing exceptional service. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

Dear Scott, Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced with our staff. Providing excellent service is our priority, and we're disappointed to hear that you didn't receive the assistance you needed. We'll address this issue with our team to ensure that all guests are treated with professionalism and courtesy. Your feedback helps us improve, and we're committed to doing better in the future. If you decide to stay with us again, please don't hesitate to reach out to management if you encounter any further issues. We want to make sure your next visit is a pleasant and smooth experience from start to finish.

Dear Mary, Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our hotel convenient to the long-term parking lot and that our shuttle service met your expectations. We're also glad you enjoyed the nearby restaurants. We appreciate your suggestion about cleaning up the outside area, and we will certainly take this into consideration to ensure a pleasant environment for all our guests. We hope to have the opportunity to welcome you back for another great stay in the future.

Dear Daniel, Thank you for choosing to stay with us and for sharing your positive feedback. We're thrilled to hear that you found our hotel to be a great and convenient option for your overnight flight layover. Our team is dedicated to providing a comfortable and convenient experience for our guests, especially those with flight layovers, and we're glad that we could meet your expectations. We hope to welcome you back again for another enjoyable stay in the future.

Dear Madison,Thank you for taking the time to share your feedback regarding your recent stay with us. We're glad to hear that you found our staff great and that the shuttle service was fantastic. However, we're truly sorry for the inconvenience you experienced with the hot water during your stay. We understand how frustrating this must have been, and we apologize for not meeting your expectations in this regard. Regarding the noise issue, we apologize for any discomfort caused by the thin walls. We will do our best to address this issue to ensure a more peaceful environment for our guests in the future. We're glad to hear that you found our location convenient and that the nearby amenities were satisfactory. We appreciate your understanding regarding our upcoming remodel, and we hope that these improvements will enhance our facilities for future guests. Once again, we apologize for the shortcomings you experienced and for not offering a discount for the inconvenience. Your feedback is important to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

Dear Myma, Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our location convenient, especially with a Denny's nearby. We understand the importance of accessibility to dining options, especially for guests without a car, and we're delighted that you found the proximity of Denny's convenient during your stay. We hope to have the opportunity to welcome you back for another pleasant stay in the future.

Dear Shelby,Thank you for sharing your recent experience with us. We're genuinely sorry to hear about the issues you encountered during your stay. First and foremost, we want to clarify that our pool and hot tub are seasonal amenities, and their availability is subject to specific times of the year. Regarding the hot water situation, we want to assure you that any disruption to the hot water supply has been promptly addressed by our maintenance team and has been restored. However, we must clarify that there hasn't been an ongoing issue for four weeks. We regret that we were unable to offer you a discount during your stay. While our policies regarding discounts are carefully considered, we understand your disappointment and will review our procedures to ensure they align with our commitment to guest satisfaction. Your feedback is valuable to us, and we appreciate the opportunity to address your concerns. Should you reconsider staying with us in the future, we would be grateful for another chance to provide you with a more positive experience.

Dear Henrigene, Thank you for sharing your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay. We want to address your concerns regarding the availability of toothbrushes and toothpaste, as well as the hot water situation. We apologize if this information wasn't communicated clearly during your stay. We do provide toothbrushes and toothpaste upon request, and we regret any inconvenience this may have caused. Additionally, we're pleased to inform you that the hot water has been restored, and our maintenance team has resolved any previous issues. Your feedback is valuable to us, and we appreciate the opportunity to improve our services. We hope you will consider giving us another chance to provide you with a more enjoyable experience on your next visit.

Dear James, Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during your stay due to the lack of hot water. Your comfort is of utmost importance to us, and we understand how essential hot water is for a pleasant stay. We regret that we fell short in providing this basic necessity during your time with us. We want to assure you that we have addressed the issue, and the hot water has been restored. We appreciate your patience and understanding as we worked to resolve this matter. Your feedback is valuable to us, and we will use it to improve our services and prevent similar issues in the future. We hope you will consider giving us another opportunity to provide you with a much-improved experience on your next visit.

Dear Joemer,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced upon check-in regarding the hot water issue. We understand how essential hot water is for our guests' comfort and convenience. We regret that we couldn't provide a definite answer about the timeframe for its resolution during your stay.You will be pleased to know that hot water throughout the building has been restored. We appreciate your understanding and patience in this matter. If there's anything else we can assist you with, please don't hesitate to reach out.

Dear Laura, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced upon arrival due to the lack of hot water. We understand how frustrating this must have been, especially since you were not informed beforehand. Our team worked diligently to reach out to all our guests regarding the hot water issue, but unfortunately, we were unable to reach everyone in time. We're truly sorry for any inconvenience this caused you. We appreciate your understanding and are glad that you found alternative accommodation nearby. As a gesture of goodwill, we did not charge you for your room. We strive to provide excellent service to all our guests, and we regret that we fell short during your stay. Should you choose to stay with us again in the future, we will ensure a much more pleasant experience.

Dear Joseph, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff wonderful and that you found the room decent. However, we sincerely apologize for the inconvenience you experienced with the lack of hot water and the poor lighting in the bathroom. We understand how essential hot water is for our guests' comfort, and we're sorry that this issue persisted for three days. We have since taken steps to address the hot water problem and have been able to restore hot water to the hotel for future guests. Regarding the bathroom lighting, we appreciate you bringing this to our attention. We'll look into improving the lighting to enhance our guests' experience and comfort during their stay. Thank you for your valuable feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back for a much-improved experience.

Dear Esteban,Thank you for your positive feedback! We're delighted to hear that you found our staff very friendly and helpful. Providing excellent service to our guests is our top priority, and we're glad we could make your stay enjoyable. If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back on your next visit!

Dear Koosrajoo, Thank you for your detailed feedback! We're thrilled to hear that you enjoyed our convenient location and found our staff amazing once engaged. We're also glad you liked the rooms and appreciate your understanding as we work on improving the lobby. Regarding the shuttle service, we apologize for any inconvenience caused by the wait. We'll certainly take your feedback into account and work on improving the efficiency of our shuttle service to minimize waiting times. We're delighted to hear that you find our hotel a great value for money and would stay with us again. We can't wait to welcome you back!

Dear Jennifer I'm truly sorry to hear about your experience, and I understand your frustration. It's certainly disappointing to have your stay canceled last minute, especially due to such an essential issue as hot water. We always strive to provide the best service possible, and I apologize that we fell short of your expectations on this occasion.

Dear Terrie,Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you had a pleasant experience with our staff and that you found our airport shuttle service to be friendly and helpful. At LaQuinta providing exceptional service and hospitality to our guests is our top priority, and we are thrilled to hear that we met your expectations in this regard. Your kind words will be shared with our entire team, including our shuttle drivers, to recognize their efforts and dedication. We truly appreciate your patronage and your valuable feedback. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back in the future for another wonderful stay!

Dear Nickolas,Thank you for sharing your recent experience with us. We are delighted to hear that you found our hotel's location to be great. However, we are deeply sorry to learn about the issues you encountered during your stay. We sincerely apologize for any unfriendliness you experienced from our front desk team. Providing exceptional customer service is of utmost importance to us, and we regret if we did not meet your expectations in this regard. Rest assured, we will address this matter internally to ensure that all of our guests receive the warm and welcoming service they deserve. Furthermore, we apologize for the inconvenience caused by the lack of hot water due to the issue with the boiler. We understand the importance of having hot water available for our guests, and we are actively working to resolve this issue as quickly as possible. Your comfort and satisfaction are our top priorities, and we are committed to ensuring that similar incidents do not occur in the future. We appreciate your understanding and patience during this time. If there is anything else we can do to make amends or if you have any further concerns, please do not hesitate to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.

Dear Elizabeth,Thank you for sharing your recent experience with us, and please accept our sincerest apologies for the inconvenience you encountered during your stay. We deeply regret that the notification about the lack of hot water came too late for you to make alternative arrangements.We understand the frustration and inconvenience this caused, and we genuinely apologize for any discomfort you experienced as a result. Providing a comfortable and seamless experience for our guests is our top priority, and we are disappointed that we did not meet your expectations in this instance.Please reach out to us directly so that we can further discuss your experience and work towards a resolution that meets your satisfaction. We appreciate your understanding and patience and hope to have the opportunity to make amends and regain your trust in the future.

We are deeply sorry for the series of inconveniences you experienced during your recent stay with us. It is truly disheartening to hear that we failed to meet your expectations and provide you with the comfortable and enjoyable experience you deserved. The lack of hot water for the duration of your stay is completely unacceptable, and we sincerely apologize for the frustration and inconvenience this caused you. Furthermore, we apologize for any miscommunication regarding the resolution timeline for the hot water issue. We understand the frustration of being given repeated assurances without seeing tangible results. Regarding the breakfast offerings, we apologize if they did not meet your expectations. We appreciate your feedback and will take it into consideration as we strive to enhance our services and offerings for our guests. Your feedback is valuable to us, and we genuinely appreciate you bringing these issues to our attention. We are committed to addressing them promptly and taking corrective actions. If there is anything further we can do to make amends or if you would like to discuss your experience in more detail, please do not hesitate to reach out to us directly. Your satisfaction is our top priority, and we are committed to making things right for you.

We extend our sincerest apologies for the unacceptable inconvenience you experienced during your recent stay at our hotel due to the lack of hot water. Please accept our deepest regrets for falling short of providing you with the comfortable and seamless experience you rightfully expected. The absence of hot water is a serious matter, and we understand the frustration and inconvenience it caused you. Rest assured, we are working diligently to address this issue immediately to ensure it is resolved and does not reoccur in the future. We are truly sorry for the inconvenience this has caused you and want to assure you that your feedback is valuable to us as we strive to improve our services. We deeply appreciate your patience and understanding in this matter. If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please do not hesitate to contact us directly. Your satisfaction is our utmost priority, and we are committed to making things right for you.

Dear Erickson,Thank you for taking the time to leave feedback on your recent stay with us, although we noticed that your review appears to be blank. We value all feedback from our guests as it helps us to continuously improve our services and facilities. We would greatly appreciate it if you could provide us with more details about your experience so that we can better understand how we can address any areas of concern and make necessary improvements. Your satisfaction is our top priority, and we are committed to ensuring that all our guests have a positive experience during their stay with us. If you have any specific comments or suggestions you would like to share, please do not hesitate to reach out to us directly. We would love to hear from you and have the opportunity to make things right. Thank you again for choosing to stay with us. We hope to have the chance to welcome you back in the future and provide you with an exceptional experience.

Dear Naga,Thank you for taking the time to share your feedback with us following your recent stay. Your comments are highly valuable to us as we strive to enhance our guests' experiences.We want to extend our sincere apologies for any inconvenience caused by the outdated aspects of our property during your visit. Please know that we are currently undergoing extensive renovations to modernize and improve every facet of our hotel.Your feedback regarding the hotel's age is duly noted, and we assure you that our renovation efforts are aimed at addressing such concerns. We are committed to providing our guests with a refreshed and contemporary environment that exceeds expectations.We appreciate your understanding and patience during this transitional period. We hope that you will consider returning to experience the transformation firsthand once our renovations are complete. Your satisfaction is of utmost importance to us, and we look forward to the opportunity to welcome you back for an improved stay.Thank you once again for sharing your thoughts with us, and we hope to have the pleasure of hosting you again soon.Warm regards,

Dear Karina,Thank you for taking the time to provide feedback about your recent stay with us. We value your comments and are committed to addressing any concerns you may have had.We apologize for any inconvenience caused by the condition of our facility during your visit. Please be assured that we are currently in the process of undergoing extensive renovations to rejuvenate and revitalize our property.Your feedback regarding the facility being "very run down" is taken seriously, and it underscores the importance of our renovation efforts. We are dedicated to creating a refreshed and modern environment for our guests to enjoy.We appreciate your understanding and patience as we work to enhance our hotel. We hope that you will consider giving us another chance to exceed your expectations in the future once our renovations are complete.Thank you again for your feedback, and we look forward to welcoming you back for an improved experience.Warm regards,

Dear Larry, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for the shortcomings you experienced during your visit and regret that we fell short of meeting your expectations.We are deeply disappointed to hear about the condition of your room and the cleanliness issues you encountered. Maintaining a high standard of cleanliness and upkeep throughout our property is of utmost importance to us, and we sincerely apologize for any lapses in this regard. Rest assured, we have addressed your concerns with our housekeeping team to ensure that such oversights are not repeated in the future.Additionally, we regret to hear that your experience with us was lacking in terms of amenities and extras. While we strive to provide a comfortable and pleasant stay for all our guests, we understand that there is always room for improvement. Your feedback will be taken into consideration as we continue to enhance and refine our offerings to better meet the needs and expectations of our guests.We appreciate your candid feedback, as it helps us identify areas for improvement and take corrective action. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Warm regards,

Dear Todd, Thank you for sharing your feedback regarding your recent stay with us. While we appreciate your input, we regret that your experience was only average.We strive to provide exceptional service and accommodations to all our guests, and we apologize if we fell short of meeting your expectations during your visit. Your satisfaction is important to us, and we take your feedback seriously as we continuously work to improve our services and facilities.If there are specific areas where you feel we could have done better, we would greatly appreciate any additional details or suggestions you may have. Your insights will help us identify areas for improvement and ensure that future guests have a more enjoyable experience.We hope to have the opportunity to welcome you back in the future and provide you with the excellent stay that you deserve.Warm regards,

Dear Wendell, Thank you for taking the time to share your experience with us. We're delighted to hear that you found your room to be very clean and newly renovated. Ensuring the comfort and satisfaction of our guests is our top priority, and we're thrilled that our efforts to maintain high standards of cleanliness and quality were evident during your stay.We sincerely apologize for any inconvenience caused by the condition of our driveway and the presence of construction trailers in the parking area. Your feedback is valuable to us, and we will address these concerns promptly to improve the overall experience for our guests. Rest assured, we are actively working on plans to repave the driveway and minimize any disruption caused by construction.We appreciate your understanding and patience during this time. Should your travels bring you back to our area, we hope to have the opportunity to welcome you again and provide you with an even more enjoyable stay.Warm regards,

Dear Conall,I am glad we had a chance to speak over the phone about the misunderstanding with the double-charge. I hope we resolved the situation to your satisfaction.I hope you will give us a chance again in the future.Warm Regards,

Dear Bruno,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be friendly and helpful during your stay. Providing excellent service to our guests is a top priority, and we're glad that our team was able to enhance your experience with their hospitality.We appreciate your feedback regarding our breakfast offerings. While we strive to provide a satisfying breakfast experience for our guests, we understand that our current offerings may not have met your expectations. Please know that we take all guest feedback seriously, and we will use your comments to evaluate and improve our breakfast options to better meet the preferences of our guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,

Dear Alma,Thank you for sharing your feedback with us. We're pleased to hear that overall you had a very good experience during your stay with us.We understand that the proximity to the railway may have caused some noise disturbance, and we apologize for any inconvenience this may have caused. We will certainly take your feedback into consideration as we strive to minimize any disruptions for our guests in the future.Regarding the parking lot, we apologize for any inconvenience caused by its size. We understand the importance of convenient parking for our guests and will continue to explore options to improve this aspect of our facilities.We're thrilled to hear that you found our staff to be awesome and very helpful. Providing exceptional service is at the heart of what we do, and we're delighted that our team made a positive impression on you.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards,

James,Thank you for taking the time to leave a review of your recent stay with us. We are pleased to hear that you had an overall positive experience.At the same time, we notice your score of 4 out of 5, and while we are happy to see you were satisfied with your stay, we also recognize there may be areas where we could improve. Your feedback is invaluable to us as we continuously strive to provide the best possible experience for our guests.If there are any specific areas where you feel we could have done better, we would love to hear from you so that we can address them promptly.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,

Dear Aida,Thank you for sharing your feedback about your recent experience with our shuttle service. We are delighted to hear that your transfer from the airport to our hotel was smooth and convenient.Ensuring a seamless and efficient shuttle service for our guests is a top priority, and we're pleased that you did not have to wait too long for the shuttle to arrive. We understand the importance of timely transportation, especially after a long journey, and we're glad that our efforts to provide a reliable service were evident during your stay.Additionally, we're thrilled to hear that you found our driver to be safe and courteous. The safety and comfort of our guests are paramount, and we're proud to have a team of dedicated professionals who go above and beyond to ensure a pleasant experience for our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Dhruba Jyoti,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our hotel to be conveniently located within walking distance from the airport and that you encountered friendly staff during your stay.However, we are deeply concerned to learn about the incident regarding your missing items and the unsatisfactory resolution you experienced. Please accept our sincerest apologies for any inconvenience or frustration this may have caused you.Ensuring the safety and security of our guests' belongings is of utmost importance to us, and we take reports of missing items very seriously. We have initiated a thorough investigation into the matter and are reviewing our procedures to prevent such incidents from occurring in the future.We apologize for any shortcomings in our communication regarding your complaint and understand the disappointment you may have felt. Rest assured, we are committed to addressing your concerns and ensuring that appropriate actions are taken to resolve the matter to your satisfaction.If there is anything further we can do to assist you, please do not hesitate to reach out to us directly. Your satisfaction is important to us, and we value your feedback as we continuously strive to improve our services.Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Warm regards,

Dear Dennis,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for any inconvenience or disappointment caused by the condition of our property during your visit.We understand your concerns regarding the age of our hotel, and we want to assure you that we are actively working on addressing these issues through ongoing renovations. Our renovations are aimed at modernizing our facilities and enhancing the overall guest experience. While we recognize that these improvements may not have been fully completed during your stay, we hope that you will consider returning in the future to experience the positive changes we are making.Additionally, we regret that your experience did not meet your expectations, and we would like to extend our apologies for any discomfort you may have experienced. Your feedback is invaluable to us as we strive to provide exceptional accommodations and service to all our guests.Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience that reflects our commitment to guest satisfaction.Warm regards,