Ratings based on 1,396 Verified Reviews

4.0 out of 5
80% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-May-2018
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 7-May-2018
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet

Posted 6-May-2018
Stayed one night for a convention Parking. Was a bit difficult and expensive. Walking distance to 13 coins restaurant
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to airport

Posted 2-May-2018
Nice clean and fresh hotel. Was close to airport if that is your goal. Quiet for the location. Was here for a conference and they provided a great location and good food and coffee.
1 out of 5
by A verified traveller from New Jewsey

The room smell very bad

Posted 30-Apr-2018
The room smell very bad. just one night stay for flight. only good thing is shuttle to airport on time. Cannot believe this is Hilton. The worst Hilton I ever stayed. I stayed one night in this hotel a few years ago, it was not this bad at that time, don't know what's going on.
3 out of 5
Recommended
for Everyone
by A verified traveller from mukilteo wa

Stayed for an event.

Posted 27-Apr-2018
Hotel has an odd layout, with some rooms extremely far and difficult to get to and from event center. Rooms are only ok. Breakfast restaurant also expensive with mediocre food.
2 out of 5
by A verified traveller

Posted 26-Apr-2018
We stayed at this hotel to attend a black tie event. Our group checked in throughout the day but they majority checked in around 3:30-4:00pm, us included. Which is normal check in time. Many people in our group didn’t have rooms to check in to yet as they weren’t clean so they had to sit around with their formal attire and wait for a room to be ready. We were able to get a room so we went to put our things in our room and we had been given a dirty room. There were used towels on the floor and the bed sheets hadn’t been changed. We were given another room but we had to switch from a king bed to a double bed or wait for our room to be cleaned. Another group member was given a room with only a pull out sofa as a bed. No other real bed, just a sofa bed. Another group member was waiting for their room to be cleaned. He received a phone call from the front desk saying his room was ready. When he told his friend what room he was assigned another friend said, that can’t be right because that’s my room number. The front desk staff was friendly enough but they were an absolute disaster when it came to actually doing their job correctly.
3 out of 5
by A verified traveller

Overall nice, clean room but tough to reach staff

Posted 17-Apr-2018
I was staying here because i had an early flight out there following morning and live a few hours away fromthe airport. I was shocked to find they charge $36 for parking (but somehow the rate is $12.95/day for "airport parking"). I tried to set a wake up call but no one ever picked the line. I ultimately gave up. In the morning i called down to have my car pulled around by the valet - again couldn't get anyone to pick up the phone. No valet in sight when i got downstairs and ended up waiting over 10 minutes for someone to appear and get my car. Underwhelmed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Apr-2018
Late check in - quick and easy with comfortable and quiet room. My only minus would be the pricey buffet - adequate taste but matches other locations that include breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Quick Layover Great Location

Posted 13-Apr-2018
Got it around 9 pm, enjoyed the restaurant and room before an early flight the next day.