Outdoor pool

Reviews of Hilton Seattle Airport & Conference Center

3.5 out of 5
Hilton Seattle Airport & Conference Center
17620 International Blvd, SeaTac, WA

Reviews

8.0

Very good

Rating 10 - Excellent. 429 out of 1007 reviews" "
Rating 8 - Good. 314 out of 1007 reviews" "
Rating 6 - Okay. 135 out of 1007 reviews" "
Rating 4 - Poor. 75 out of 1007 reviews" "
Rating 2 - Terrible. 54 out of 1007 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kathy

Travelled with family
Disliked: Property conditions & facilities
It was dark and very isolated and felt unsafe on the first floor.
Stayed 1 night in Mar 2024

6/10 Okay

CORNELIA

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Edward, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Charles, Casper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay the night before
Stayed 1 night in Mar 2024

8/10 Good

Mary, Fairbanks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to SEATAC and also to the light rail system.
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin, Ewa Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed our second time, all is well, definitely a great spot!
Stayed 1 night in Mar 2024

8/10 Good

Miroslaw, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Helene, Plattekill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the gym. I've always wanted to try a Peleton bike. Very spacious. Hotel is on main highway but you really do not hear the noise while sleeping. Could've been my jet lag but I slept great. Bed is super comfortable especially after sitting on a plane for 6 hours straight. Fresh hot cider in the lobby. Would've liked some fresh fruit, especially apples since it's Washington. Staff super friendly.
Stayed 1 night in Feb 2024
Response from Hotel Staff on Feb 29, 2024
Greetings Helene,Thank you for sharing your comments about your recent stay. I'm delighted to read that you were able to take advantage of the many amenities we offer at our hotel. We hope to see you again soon.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Patricia, EASTBOURNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport. Clean. Bathroom design ridiculous with toilet being positioned to collide with bathroom door. Shower in bath not great.
Stayed 2 nights in Feb 2024

4/10 Poor

Joseph

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We were given a room almost directly next to two huge power lines and right but the parking lot. It was noisy and felt unsafe. Shower was broken and the shuttle driver told me he would come back after dropping the full shuttle and take My kids and I as soon as he came back, but then made us wait until the next scheduled departure leaving us rushed to catch our flight
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Pamela, Spokane

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Your establishment was very disappointing--arrived late to Checkin asked for a quiet room was given a room for dogs, dog bed and feeding bowls present-gross I didnt complain that night as I was exhausted!! Also, asked the jerk at the front counter about calling airlines to get a wheelchair for next morning and he would not do, but the transportation guys were superb!!! My friend and I were taken to our airline drop off directly against hotel rules! They received hefty tips!! Our dining room experience was also superb!!!!
Stayed 1 night in Feb 2024

8/10 Good

Gary, Yakima

Stayed 1 night in Jan 2024

4/10 Poor

David, Seattle

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room’s bathroom toilet seat was the size of a dinner plate, not fit for human adults. Bathroom faucet handle for hot water was broken. Most electrical outlets didn’t work, hard to charge devices in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Ken, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff.
Stayed 1 night in Jan 2024

6/10 Okay

Samuel

Stayed 1 night in Jan 2024

8/10 Good

Pamela, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel for future stays.
Stayed 1 night in Jan 2024

4/10 Poor

Cathy

Disliked: Property conditions & facilities
Toilet was running in room. Food very overpriced for quality. Very nice and friendly staff
Stayed 3 nights in Jan 2024
Response from Hotel Staff on Jan 23, 2024
Greetings Cathy,Thank you for providing your honest feedback. Although I am glad to read that our staff was very nice and accommodating, I am sorry to read about the conditions of your restroom with the toilet running. I will share your comments with our Engineering Team to address your concern immediately. I appreciate the feedback as it will allow us the opportunity to correct these issues for the near future.

4/10 Poor

James

Stayed 1 night in Jan 2024

8/10 Good

Mike

Stayed 1 night in Jan 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose this property for good service and very convenient to the airport
Stayed 1 night in Jan 2024

10/10 Excellent

Lawrence, Fairbanks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to SeaTac airport and light rail
Stayed 1 night in Jan 2024

8/10 Good

Joshua

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a conference weekend. Great stay all around with friendly staff and clean, safe rooms. The only downside is that there are few walkable food options in the area besides the hotel restaurant.
Stayed 3 nights in Dec 2023

10/10 Excellent

Karin

Stayed 1 night in Jan 2024

6/10 Okay

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Zhenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Zhenyu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow check in.
I normally like this Hilton but the check in was frustrating. There was only one desk person working and it took 30 minutes to check in. Disappointed
Stayed 1 night in Dec 2023

10/10 Excellent

Ruby M.

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Vents in bathroom need cleaning, staff for Lighthouse roaster…wait for service when no line is exceptionally too long
Stayed 1 night in Dec 2023

10/10 Excellent

ronald, Key West

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Your internet didn't work
Stayed 1 night in Nov 2023

8/10 Good

Kevin, Ewa Beach

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Two major issues---- 1. Arrived at 1:00 a.m., was told to call for pickup, took an hour for them to drive across the street to get us (medical condition, walking not an option). 2. Stayed tor two days, even upon multiple calls to housekeeping they never serviced my room. Very unusual for this hotel chain to fail like this.
Stayed 2 nights in Nov 2023

2/10 Terrible

taylor

Stayed 1 night in Nov 2023

4/10 Poor

Nathan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The staff was friendly enough and tried to be helpful. However we never had hot water in our room. 3 night stay at nearly $300/night I feel like that shouldn’t be the case… to be clear we had water that was warmish, and cooled before a fast shower for a bald guy could be completed. I contacted the staff and they indicated they would have maintenance check the boilers. Incrimental improvement with the next shower and then I contacted them again to get the same response. No further improvement. I can handle a cold shower or no shower but when I am paying this much I would hope for more. No offer of a discount or other solution. Then we discovered we got charged $35/night even though we were there for a conference at their conference center and staying in the hotel. The front desk agent even indicated she wasn’t going to charge us for parking, but we still got it added on to our already expensive room. So essentially $300/night. When I called to check and see why the cost was $100+ more than when I booked it they noted the parking fee and didn’t even flinch when I also mentioned the crappy hot water situation.
Stayed 3 nights in Oct 2023

8/10 Good

Emilia

Stayed 1 night in Nov 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Had to stay last minute after missing a connecting flight. Steak house was great and stay was convenient and clean with an easy airport shuttle.
Stayed 1 night in Nov 2023

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk from airport
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Terri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance to check in is confusing if you are driving. Myself and several people turned at the stop light at 176th st ending up in the service entrance and it was not easy to get turned around and find the entrance. Food is VERY expensive!
Stayed 3 nights in Oct 2023

10/10 Excellent

Susan

Stayed 2 nights in Sep 2023

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystal, Jamereih, and Sky were very uplifting, fun and yet, very professional. They all made us feel very welcomed. Crystal gave us a lot of information about the different sites and gave us a map so we were able to get around.
Stayed 2 nights in Oct 2023

4/10 Poor

Linda

Disliked: Room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Linda

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed in the quality of the hotel. Asked for a room away from the traffic, did not get it. Did not sleep well. 2 towels for 2 people. One set of glasses for 2 people. Understaffed. Not the experience we expected for the price. We are loyalty members, expected a higher level of care.
Stayed 1 night in Oct 2023