Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
77% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Stay here if you have no other options

Posted 3-Nov-2015
Pros: conveniently located
This has been the worst hotel I have stayed in. For an extended stay hotel, the kitchen does not have any utensils and you need to ask the front desk for it. Although the WIFI is free, I have not seen Internet this slow since the days of Dial up and the TV reception is terrible. Cleanliness of the rooms need to be improved considerably as the carpets were not the cleanest I have seen.
Comment from Hotel Management
12-Nov-2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
3 out of 5
for Everyone
by A verified traveller


Posted 28-Sep-2015
Pros: The price was not too bad for the area.
Cons: Enforce the no smoking policy.
Location: restaurants and other stores within walking distance.
The room was a non-smoking room but, the room had been smoked in and it had residual cigarette odor in it. Also, the TV remote did not work and the replacement remote did not work either. But, we could manually control the TV. Otherwise the room was quiet and comfortable.
Comment from Hotel Management
13-Oct-2015 by Manager, Hotel Management
Thank you for your review. I apologize that your stay was not to your expectations. Moving forward, I will make sure we are thoroughly inspecting our rooms prior to guest arrivals. I really appreciate you bringing this to our attention. Thank you again for sharing your feedback with us.
2 out of 5
by A verified traveller

Never Again

Posted 28-Sep-2015
Pros: Convenient to the freeway and stores since we had to buy much of what should have been provided.
Cons: Everything,
Employees were nice and helpful, but the facility was not very good. The room floor was sticky, there was absolutely no cooking pots, plates, etc. in the kitchen. We had to request everything and the staff had to look for what should have been provided. We had to go by our own toilet paper. They provided 1 roll. Never again will we stay at an Extended Stay.
2 out of 5
by A verified traveller from seattle


Posted 26-Sep-2015
Thought this was a motel but no service. No cleanup, bed made, etc. only got cleaning if we paid extra. Disappointed in breakfast. Loved to have done protein, even yogurt or eggs took towels for exchange and they had no washcloths! Took two days to get clean washcloths.
1 out of 5
by A verified traveller from Arizona

Convenient location near freeway

Posted 15-Sep-2015
Pros: Convenient location
Cons: Please see above.
We were so disappointed! This is Extended Stay but for two guests we had four hangers. We requested more and never got them. We had no washcloths at all. The maid never came to the room - no fresh towels, no straightening. Had to request Kleenex and that took two calls. Had an ironing board but no iron - it was like we were really putting them out with the request for the iron. We were going to our 50th year class reunion and wanted to get out the packing wrinkles...what a novel idea! The coffee station didn't have any cream that wasn't flavored - 1st day French Vanilla and Sweetened Original Coffeemate and the 2nd day only the Sweetened Original Coffeemate.. No one available to remedy the situation. We really aren't hard to please - always letting maid know we don't need the sheets changed for a short stay, never leaving our room in a mess. We do however want fresh towels and we want washcloths. Sorry, we won't be staying here again - in fact this has ruined any chance of our staying at Extended Stay America anywhere.
2 out of 5
by A verified traveller from California

Hotel near Seattle only 20 min away

Posted 10-Sep-2015
Pros: Close to many places of interest, only 20 min to Seattle
Cons: Have better staff that is prepared to supply guest with towels and cooking items. Did not like the idea of crossing the yard to the office everyday
Location: Seattle and the Space Needle were very interesting, glade we made the visit
Room had stove and refrigerator which was nice, only no pots and pans. Staff said they were out, so we had to eat out everyday that got expensive. One of the reasons we choose this place was because , we were told it had a stove.
2 out of 5
by A verified traveller from Seattle

Posted 9-Sep-2015
Noisy, outdated, and not the cleanest place you can stay at.
2 out of 5
by A verified traveller from Bellevue, WA

Posted 30-Aug-2015
Pros: Comfortable bed.
Cons: See above
The bath/shower tile was pretty grimey and the tub did not drain during a shower.
4 out of 5
for Everyone
by A verified traveller from Orlando, fl

Very good location.

Posted 23-Aug-2015
Very, very good location, clean, quiet. Thank you for good service.
4 out of 5
for Business Travellers
by A verified traveller


Posted 23-Aug-2015 on Hotels
ビジネスの滞在でしたがとても快適にすごせました。 食器をあらかじめ予約しておく必要がありました。。。初日は借りれなくて料理ができなかったのが残念です。 それ以外は快適に過ごせました。 また利用します。