Full-size fridge, microwave, oven, stovetop

Reviews of Inverness City Suites

4 out of 5
Inverness City Suites
2-7 High Street, Inverness, Scotland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 156 out of 193 reviews" "
Rating 8 - Good. 28 out of 193 reviews" "
Rating 6 - Okay. 6 out of 193 reviews" "
Rating 4 - Poor. 2 out of 193 reviews" "
Rating 2 - Terrible. 1 out of 193 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bernard, Key West

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spacious apartment in the heart of town.
Stayed 1 night in Mar 2024
Response from Garry on Mar 25, 2024
Thank you for your kind review Bernard, we are delighted to hear you enjoyed your stay at our High Street apartments.

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Really nice apartment.
Stayed 2 nights in Sep 2023
Response from Garry on Dec 8, 2023
Hi Alex, thank you for your kind review of our High Street apartments. Pleased to hear you enjoyed your stay.

10/10 Excellent

Kerryn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped and large apartment with everything we needed for our stay! Good location too - we would stay again!
Stayed 4 nights in Dec 2023
Response from Garry on Dec 5, 2023
Thank you for your kind review Kerryn, delighted to hear you enjoyed your stay.

10/10 Excellent

Gavin

Stayed 2 nights in Nov 2023

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 4 nights in Nov 2023
Response from Garry on Nov 21, 2023
Thanks Arthur for the kind review. Delighted to hear you enjoyed your stay.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great downtown location. Well appointed flat.
Stayed 2 nights in Nov 2023
Response from Garry on Nov 6, 2023
Thanks for your kind review of our High Street apartments, Michael, delighted that you enjoyed your stay, regards

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Big apartment for multiple guests. 2 large bedrooms.
Stayed 2 nights in Oct 2023
Response from Garry on Nov 6, 2023
Pleased to hear you enjoyed your stay Benjamin, thank you for the review, regards

10/10 Excellent

Dayle

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Garry on Oct 29, 2023
Thank you for your kind review Dayle, delighted to hear you enjoyed your stay at our Hedgefield apartments.

10/10 Excellent

Eliot

Travelled with family
Liked: Cleanliness, room comfort
Nice
Wonderful location and very nice accommodations. My only issue was the extremely complicated instructions for every aspect of the facility and difficulty in getting things as basic as heat to work. Guests should not need to figure out controls for a boiler!
Stayed 2 nights in Oct 2023
Response from Garry on Oct 7, 2023
Hi Eliot, Thank you for your kind review, delighted you enjoyed the apartment and location at High Street. The only control you should need to adjust for heating is the thermostat in the hall. The instructions for this are provided in the guest information folder.

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location but lots of stairs.
Stayed 3 nights in Sep 2023
Response from Garry on Oct 4, 2023
Hi Jade, Thanks for your kind review; pleased to hear you enjoyed your stay at our High Street apartments. Were you running the Loch Ness Marathon ? You would have noticed the stairs more :)

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved staying at this apartment. We loved the location and the apartment was spotless - so clean. Despite the busy square, the bedroom was very quiet and we slept great. We wished we stayed another night to take in Inverness and this place. Would stay again!
Response from Garry on Sep 29, 2023
Delighted to hear you enjoyed your stay Jennifer, and thank you for the review it's greatly appreciated.

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location Very clean and modern Only downside is it doesn’t have a lift other than that perfect
Stayed 2 nights in Aug 2023
Response from Garry on Aug 28, 2023
Delighted to hear you enjoyed your stay James, thanks for your kind review.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, room comfort
Inverness
Great central location. The bedrooms were quiet. Nice, large common space. The staff was very helpful. No elevator.
Stayed 3 nights in Aug 2023
Response from Garry on Aug 28, 2023
Thanks for your kind review Susan, delighted to hear you enjoyed your stay at our High Street apartments, regards

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What a lovely suite in a charming town! It was roomy and immaculate with great views. Situated in a very convenient location, we were able to walk to all locations we needed to. The building is very secure. Parking inductions were very clear and we had no problems. I highly recommend this establishment and it's friendly, helpful staff. I fell in love with Inverness and it's beauty and I look forward to my next stay at Inverness City Suites!
Response from Garry on Aug 25, 2023
Thank you for your very kind review Jaime, we are delighted to hear you enjoyed your stay at our High Street apartments. We look forward to welcoming you on your next visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Rebook this in a heartbeat
This was a wonderful place to stay. It was an apartment and had everything, even a washer and dryer. Immaculate. Very quiet. About a mile walk into town.
Stayed 2 nights in Aug 2023
Response from Garry on Aug 25, 2023
Thank you for your kind review of our Hedgefield apartments; we are delighted to hear you enjoyed your stay.

10/10 Excellent

Aaron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tons of room and a perfect location.
Stayed 1 night in Aug 2023
Response from Garry on Aug 7, 2023
Thanks for your kind review Aaron, delighted to hear you enjoyed your stay at our High Street apartments.

10/10 Excellent

Rahul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Garry on Sep 4, 2023
Hi RahulDelighted to see you enjoyed your stay at our High Street apartments. Thank you for the kind review.

10/10 Excellent

Kay

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful flat-spacious-secure-free parking-central! Milk tea and coffee was available which was so kind,we were able to sit and relax straight away rather than go out to buy milk!
Stayed 1 night in Aug 2023
Response from Garry on Aug 7, 2023
Very much appreciate your kind review Kay, we hope to see you again on your next visit to Inverness.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect central location close to restaurants and shopping. Definitely recommend staying here.
Stayed 2 nights in Jul 2023
Response from Garry on Jul 18, 2023
Thank you for your kind review David, delighted to hear you enjoyed your stay at our High street apartments.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great property. My wife and i cannot stop talking about it. Great location. Clean. The parking was terrible. No elevator. No a/c.
Stayed 2 nights in Jul 2023
Response from Garry on Jul 12, 2023
Hi Stephen, Delighted to hear you enjoyed your stay at our High Street apartments, thank you for the kind review. We note your comments regarding air conditioning and no elevator. I think you would be hard pushed to find AC in any apartments in Scotland! Unfortunately as the apartments were created within a very old building an elevator was not an option. City centre parking is extremely challenging and we feel this safe car park is the best option and is provided at no additional cost. Regards

10/10 Excellent

ANDREW

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was not the most convenient but otherwise excellent
Stayed 2 nights in Jul 2023
Response from Garry on Jul 10, 2023
Thank you for your kind review Andrew, delighted to hear you enjoyed your stay at our High Street apartments. City centre parking is not easy, however, the benefits of the secure car park we use is the best parking option available.

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
love the area, right down town. The place is very close to the train station. the place is very comfortable, and spacious. Loved being in the middle of it all
Response from Garry on Jun 21, 2023
Hi Catherine, delighted to hear you enjoyed your stay at our High Street apartments. We hope to see you again on your next visit.

10/10 Excellent

Romain

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this place, if you’re visiting the Highlands with a big group. It was 6 of us, so we were able to spread out in the apartment, rather than be cramped in a hotel room. We also were able to make food and live more like locals. The apartments are near most things you need as a tourist in Inverness.
Stayed 2 nights in Jun 2023
Response from Garry on Jun 21, 2023
Thank you for your kind review of our High Street apartments Romain; great to hear you enjoyed your stay,

10/10 Excellent

Sachin, Dublin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment, right in the apartment. Very clean too.
Stayed 2 nights in Jun 2023
Response from Garry on Jun 21, 2023
Thanks for your kind review Sachin, delighted to hear you enjoyed your stay at our High Street apartments, regards

6/10 Okay

Mayer

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Communication not great, day before we were set to arrive they send something for the security deposit, then emails kept getting lost. When we arrive the bath with a shower was not even a shower stall or pan, it was the whole bathroom leading to a slippery mess in the shower itself. You would think the “city center” means well, you are in the city center but it doesn’t, if we didn’t have a car we would have been very upset.
Stayed 3 nights in Jun 2023
Response from Garry on Jun 21, 2023
Thank you for reviewing your stay at our Hedgefield apartments Mayer. Not sure why emails went astray, however, we have made some changes which should improve this communication. The apartments selected on booking was at our Hedgefield location and this was confirmed in all correspondence with you. We appreciate the feedback, kind regards

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, room comfort
Inverness City Apartments 👍
Apartment was really nice, very clean, well kept. It was so comfortable, I would highly recommend.
Stayed 1 night in Jun 2023
Response from Garry on Jun 5, 2023
Hi Susan, thank you very much for your kind review; delighted to hear you enjoyed your stay with us.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, comfortable space.
Stayed 3 nights in May 2023
Response from Garry on Jun 5, 2023
Thank you very much for your kind review Lisa, pleased to hear you enjoyed your stay.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Extremely clean. Central located. Comfortable. Know that it is a walk up!!
Stayed 2 nights in May 2023
Response from Garry on Jun 5, 2023
Thanks for your kind review Michael, delighted to hear you enjoyed your stay at our High Street apartments.

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent visit!
Stayed 2 nights in May 2023
Response from Garry on May 30, 2023
Thank you for your kind review of your stay at Inverness City Suites, Patricia. Delighted to hear you enjoyed your stay. Kind regards

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo was in a quiet neighborhood outside of the downtown Inverness area, yet walkable to downtown. Very clean and easy self check in. Great setup for a family of four, with two bedrooms pull out sofa sleeper, combined washer/dryer, and coffee maker. A couple minor things: the exact address should be provided early in the confirmation email (a taxi driver tried to take us to the more central downtown location), provide at least a few extra rolls of toilet paper (there were none...except for the two that were already hanging in the bathrooms). Other than that, I would stay again.
Stayed 3 nights in May 2023
Response from Garry on May 30, 2023
Thanks for your kind review Rachel, delighted to hear you enjoyed your stay at our Hedgefield apartments. We appreciate your comments and will address these. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Exceptional!
Top notch apartment with great bed, shower, and kitchen. The location also can’t be beat.
Stayed 3 nights in May 2023
Response from Garry on May 21, 2023
Thank you very your very kind review, we are delighted to hear you enjoyed your stay at Inverness City Suites.

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
Well appointed w/coffee pods & milk in refrigerator & laundry soap for washer & dryer. Pack light. Lots of stairs, no elevators. Close to everything you’d want to do in Inverness. A nice break from hotels when you are traveling with friends.
Stayed 2 nights in May 2023
Response from Garry on May 19, 2023
Thanks for your kind review Sue, delighted to hear you enjoyed your stay at our High Street apartments.

10/10 Excellent

David, Hollywood

Stayed 2 nights in May 2023
Response from Garry on May 31, 2023
Thank you for your kind review of your stay at Inverness City Suites; greatly appreciated.

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Garry on May 1, 2023
Thank you for your kind reveiw Kathleen, delighted to hear you enjoyed your stay at Inverness City Suites

10/10 Excellent

Walker

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This suite was spacious and impeccably clean, close to everything. We wish we had stayed another night.
Stayed 1 night in Mar 2023
Response from Garry on Mar 12, 2024
Thank you for your kind review, we hope you can stay longer on your next visit to Inverness.

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
We were staying at the Hedgefield apartment site, which was about a mile out of the city centre. For a young family it was ideal; quiet location, with clean, modern, spacious and comfortable accommodation
Stayed 2 nights in Mar 2023
Response from Garry on Mar 31, 2023
Thanks for your kind review, David. Delighted to hear you enjoyed your stay at our Hedgefield apartments. We hope to see you again on your next visit to Inverness.

8/10 Good

mary

Liked: Cleanliness, room comfort
Beutiful apartment
Beautiful and very comfortable apartment, ideally situated right in the heart of Inverness. Yes Saturday night was a wee bit noisy, but we like to stay out late, so didn't really bother us. Parking in the multistorey was a bit of an issue as both times I left the carpark and used the free exit tickets, supplied by the apartment, both times the barrier didn't open so I had to use the help button. Being asked to wash our own dishes in the dishwasher was the first time we've been asked to do this, in all the places we've ever stayed. Overall we loved Inverness, the people are so friendly, where we stayed was a big part of our experience.
Stayed 2 nights in Mar 2023
Response from Garry on Mar 9, 2023
Hi Mary ,thank you for your kind review of your stay at our High Street apartments. We are sorry to hear the car park ticket barrier was not working correctly; we have reported this to the car park management and hopefully they can resolve the issue. Placing dishes in the dishwasher is quite normal practice, it is a simple and easy task and ensures all items are hygenically cleaned. You would be absolutely horrified at the condition some guests left the kitchens / apartments and rather than charge for this we request the dishwasher is loaded prior to departure.

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, room comfort
Estadia maravilhosa, apartamento muito bem decorado ate nos detalhes, muito limpo e aconchegante. Tudo perfeito, e ainda tinha disponivel capsulas da dulce gusto, leite e uma garrafa de vinho. Impecavel!
Stayed 1 night in Feb 2023
Response from Garry on Feb 17, 2023
Obrigado por sua gentil revisão Aline; muito feliz em saber que você gostou da sua estadia no Inverness City Suites.

10/10 Excellent

Jitendra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Response from Garry on Jan 10, 2023
Thank you for your kind review Jitendra, delighted to hear you enjoyed your stay at Inverness City Suites.

10/10 Excellent

Ranjit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place is really good !! This was one of the best places that I have stayed. The place is brand new, their service is awesome. We spent little over a week in UK and stayed in other cities, but this one is excellent ! The apartment is spick-and-span. The amenities so brand new, and the view from the place with the Inverness castle and the Inverness Town Center is the best you can ask for. We would make another trip to Inverness just to stay in this place :).
Stayed 2 nights in Dec 2022
Response from Garry on Jan 10, 2023
Thank you for your kind review Ranjit, delighted to hear you enjoyed your stay at our High Street apartments.

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great peaceful location, short walk to town, spacious apartment, loved it!
Stayed 2 nights in Oct 2022
Response from Garry on Oct 17, 2022
Thanks for the kind review of our Hedgefield apartments Linda, delighted to hear you enjoyed your stay.

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, room comfort
Central location
We overall had a great stay at the Inverness City Suites. We had a large 2-bd apartment for 2 nights. Location was perfect, right in the center of town. The apartment was large and overall comfortable. Great value overall. Parking was a bit of a challenge but free parking appreciated. They have a contract with a garage that is a few blocks away; it requires being in by a certain time but it wasn't a problem for us. We had very little interaction with staff but communication was adequate. It was a little loud given many pubs, but this comes with the territory given location. Everything in the apartment worked great.
Stayed 2 nights in Sep 2022
Response from Garry on Oct 12, 2022
Thank you for your kind review Joshua, delighted you enjoyed your stay at ICS High Street apartments. We hope the sound insulated bedrooms ensured you enjoyed a great night's sleep ?

10/10 Excellent

Leland F.

Liked: Cleanliness
Inverness and Highland Games
Our experience was nothing short of perfect. Everything within walking distance including shops and restaurants, etc. However quests need to be aware that restaurant kitchens close early between 8 & 9:00 PM. The car drop off of luggage and then parking in the car park was exactly as advertised. However, alerting guests of the hours of the car park would have been very helpful, since it closes at 9PM with no entry afterwards. That means if you leave anything behind your out of luck till morning. Overall, however, we would certainly return.
Stayed 2 nights in Jul 2022

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2022
Response from Garry W Dinnes on Oct 4, 2022
Thank you for your kind review Lisa, delighted to hear you enjoyed your stay at our High Street Apartments, regards Garry

10/10 Excellent

Verity

Travelled with family
Liked: Cleanliness, room comfort
We loved our stay at Inverness City Suites, so close to everything, parking in a nearby shopping garage was a breeze and short walk. The apartment was huge, modern and clean, it had everything you could ask for! The stairs might be an issue if you have a lot of bags, but we had help carrying them up..thankyou 👏👍. We would happily stay there again
Stayed 3 nights in Sep 2022
Response from Garry on Sep 12, 2022
Thank you for your kind review Verity; delighted you enjoyed your stay at our High Street apartments. We hope to welcome you back on your next visit, regards Garry

8/10 Good

nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was a 20 minute walk from the city center area. Be prepared to walk if you do not have a vehicle as the taxis are quite limited and I don’t believe Uber services Inverness. The lodging was nice, clean and comfortable.
Stayed 2 nights in Jul 2022
Response from Garry on Aug 11, 2022
Thank you for your kind review Nancy, delighted you enjoyed your stay at our Hedgefield apartments.

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Excellent downtown location but noisy
Stayed 3 nights in Aug 2022
Response from Garry on Aug 11, 2022
Thank you for you kind review Gregory, as all bedrooms are sound insulated we trust you enjoyed a good night's sleep ?

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, room comfort
Not an upscale hotel room, but very clean, well furnished for a family stay, and large. Very satisfied with property.
Stayed 3 nights in Aug 2022
Response from Garry on Aug 7, 2022
Hi Christopher, thank you for your kind review, delighted you enjoyed your stay at our High street apartments.

10/10 Excellent

Melinda B.

Liked: Cleanliness
Perfect location
Great apartment and location to walk anywhere.
Stayed 5 nights in Jul 2022

10/10 Excellent

JUSTIN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful apartment! It was so nice to have the washer and dryer. Do note that the car park is a bit of a walk and the apartment is on the 3rd floor with no lift. It was quite difficult for my older mother.
Stayed 2 nights in Jul 2022
Response from Garry on Jul 29, 2022
Thank you for the kind review of our High Street apartments Justin, delighted to hear you enjoyed your stay. We do try to highlight that these apartments are located on floors 1-3 and accessed by stairs.