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Reviews of Coul House Hotel

3.5 out of 5
Coul House Hotel
Contin, Ross-shire, Strathpeffer, Scotland

Reviews

10

Exceptional

Rating 10 - Excellent. 139 out of 152 reviews" "
Rating 8 - Good. 12 out of 152 reviews" "
Rating 6 - Okay. 1 out of 152 reviews" "
Rating 4 - Poor. 0 out of 152 reviews" "
Rating 2 - Terrible. 0 out of 152 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms. Friendly, helpful staff. Dinner and breakfast were delicious. Nice quiet bar area for before and after drinks. Highly recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Duncan

Stayed 1 night in Jan 2024
Response from Stuart on Jan 15, 2024
Thank you.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent… lovely food and drinks
Stayed 1 night in Nov 2023
Response from Stuart on Jan 15, 2024
Thank you.

10/10 Excellent

Marion

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil, friendly, relaxed, excellent service and delicious food
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze. As soon as you walk into the foyer the large open fireplace set the tone for our stay. Warm and inviting. Rooms are upstairs with no lift but help with the bags is available. Room was a bit small but well equipped with amazing shower (no bath). Flush handle on the toilet was loose but worked fine. No need to leave the hotel for food as the restaurant is first class and breakfast as good as I have had anywhere. Service was first class with staff very helpful and knowledgeable. They have a lounge where you can sit before dinner and after for a scotch or a coffee. Their stock of scotch is excellent and the owner seems to have tried them all. Would recommend this hotel for anyone wishing to stay and explore the highlands.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful oasis near Inverness
Wonderful spot to stay from which to explore the highlands. Very kind and attentive staff. Beautiful old house with timeless elegance and comfort. Great breakfasts.
Stayed 2 nights in Oct 2023

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and grounds. The staff is very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property with an immaculate renovation of rooms for a structure built in the 1800's. All modern conveniences are present, yet the aura of the historic building is preserved. The food is incredible,on par with Michelin restaurants where we dined in the past. The staff were extremely friendly and efficient. The garden and surrounding vistas are enchanting. I would definitely rate this hotel the highest rating.
Stayed 1 night in Sep 2023

10/10 Excellent

Leslee

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

SCOTT

Stayed 1 night in Aug 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a quite hotel in the country. We absolutely loved the location. There is a Restraunt downstairs that typically can accommodate guest as well as a bar and large dog friendly yard. We loved all the dogs roaming around. The hotel is a historic style hotel and we would love to return in the winter to see the fireplace going! The owner waited on us a few times and we very kind and courteous. The price is reasonable as well. Overall great experience.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating our 35th Wedding Anniversary. Stayed for 1 night. Throughly enjoyed. Food was lovely and staff were so friendly and helpful. Beautiful room.
Stayed 1 night in Aug 2023

10/10 Excellent

Clive

Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In addition to excellent accommodations and a very good restaurant, the grounds of CoulHouse are exceptional and we enjoyed walks in the lawn and among the trees.
Stayed 1 night in Jul 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice of hotel
Lovely stay at such a grand building with lovely gardens. Staff were very helpful and attentive. Comfortable room and very clean everywhere in the hotel. Restaurant has a very good choice of food and the service was excellent. Breakfast was very good too with a good choice of cold or hot food.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2023

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel, run by fantastic people and a charming staff in an idyllic location in the Scottish Highlands. Highly recommended!!
Stayed 2 nights in Jul 2023

8/10 Good

Florentine

Stayed 1 night in Jun 2023

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First class
Stayed 1 night in Jun 2023

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location. The walk up the back road from the property was beautiful. Rooms well appointed. Staff friendly and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is magical. Staff is out of this world. Food fantastic. Rooms clean. Beds comfortable. Would come back in a heartbeat.
Stayed 2 nights in Jun 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was simply....elegant. We were touring Scotland for our 40th anniversary and I specifically chose places with lovely views out the windows. This? Was mike-drop perfection. From the warm greeting, to the lovely meals, to the architecture...gardens...all spectacular. It is one of the things on this trip I will cherish forever. This? Is a DO NOT MISS. Care and attention oozes from every corner. We travel widely and it takes a great deal for me to give such a glowing review. Coul House deserves a standing ovation in the world of hospitality...every detail considered, a well trained staff...just...wow.
Stayed 1 night in May 2023

10/10 Excellent

Thomas, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around. All details thought out and extremely comfortable and welcoming. Very relaxing and beautiful space. Highly recommend. Best of our trip!

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Stuart on Feb 27, 2023
Thank you. We will look forward to being able to welcome you back again.

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
As we drove in the sign said deliciously relaxing and that couldn’t have been any truer. The staff and surroundings are warm, friendly and welcoming. Food was beautiful and a walk in the grounds on a clear night is breathtaking. Absolutely recommend a stay here. Nothing was to much trouble and breakfast was fabulous too. Thank you for taking care of us.
Stayed 1 night in Dec 2022
Response from Stuart on Feb 27, 2023
Thank you, I am delighted you enjoyed your visit, we will look forward to being able to welcome you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely country setting. Customer service was first class. Everyone was polite, friendly and attentive. Fabulous selection of drinks available. Clean, comfortable rooms with everything required for a short stay. We climbed Ben Wyvis next day so staying here was so convenient as the car park was just a 10 minute drive away.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has to be one of the best hotel experiences we've ever had. From the first moment we arrived we were made to feel welcome and they even upgraded us to a lovely room overlooking the extensive gardens. Both the evening meal and breakfast were wonderful, made more so by the friendly and accommodating nature of all the staff. Have been recommending to friends and family since getting back!
Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Great location, great hotel, great food, great service Highly recommended
Stayed 3 nights in Aug 2022

10/10 Excellent

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place. Dining was excellent. Staff attentive to your needs. Grounds are beautiful. Excellent place to stay. I highly recommend the house as a place to stay. Only regret we didn’t stay longer!
Stayed 1 night in Aug 2022

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel rude receptionist
We stayed here for one night & the hotel was great, our room was great & the food excellent. But on arrival the lady on reception was cold & verging on rude on our arrival & checkout. All the other staff we encountered were excellent, very professional & very friendly, I have no idea out of all those lovely staff you would put somebody so unfriendly on reception, as we know first impressions count. Our room was very nice with views over the gardens, the bar & restaurant lovely, the food we had was excellent too & we would definitely go back again & hope we don’t encounter the same lady on reception. Again thank you to the other staff there for excellent professional service
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Coul House getaway
We found this to be a beautiful property and njoyed it immensely.
Stayed 1 night in Aug 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gorgeous hotel with a big heart!
We stayed in a double room with view. A lovely large room with a gorgeous view of the front lawn. The bedroom and en suite bathroom were gorgeous with both rooms having chandeliers. The shower was great re water pressure (like a massage) and lots of other luxurious aspects in bathroom. We had dinner at the hotel and the food was divine - a great menu and each choice did not disappoint. We made good use of the lounge bar and staff were very chatty and helpful. Although everything was very professional and polished re service, there was also a friendly and helpful style (which at times was very relaxed) which created a lovely atmosphere. Most definitely a hotel with a big heart. We will be back!
Stayed 1 night in Aug 2022

10/10 Excellent

Shannon

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. He was very helpful. Thank you!
Stayed 1 night in Jul 2022

8/10 Good

Siqi

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff and quiet environments.
Stayed 1 night in Jun 2022

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particularly liked the friendliness and professionalism of the staff. It felt as if they really cared about their guests. The food was excellent, couldn’t be faulted. I enjoyed reading the year by year account of the journey of the hotel, you forget this doesn’t just happen, particularly in recent years. A thoroughly enjoyable break, just wish it could have been longer.
Stayed 2 nights in May 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and friendly.
Stayed 3 nights in May 2022
Response from Stuart on May 28, 2022
Thank you.

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Scottish hotel
Excellent hotel, with lovely service. Would recommend
Stayed 1 night in May 2022
Response from Stuart on May 28, 2022
Thank you.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Shasti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vibrant property, old world hospitality and charm
What an incredible place to stay! Impeccable hospitality, wonderful food, beautiful grounds, comfortable room, personalized history... I feel lucky to have stayed here and would come back in a heartbeat. Definitely gets my highest recommendation!!
Stayed 1 night in Apr 2022
Response from Stuart on May 28, 2022
Thank you.

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful room
Stayed 2 nights in Apr 2022
Response from Stuart on May 28, 2022
Thank you.

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Congratulations, a wonderfully warm and relaxed welcome and fanastic staff team makes this place special.
Stayed 1 night in Apr 2022
Response from Stuart on May 28, 2022
Thank you.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay delicious food.
Stayed 1 night in Nov 2021

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Real Gem!
This hotel is a real gem. All the staff were extremely efficient and friendly and the hotel is obviously managed really well by the owners. We will definitely return .
Stayed 1 night in Oct 2021

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Lovely old building in good condition considering age and clear hard work for upkeep. Staff clearly working hard with few staff thanks to COVID and brexit. Very friendly staff going the extra mile. Rooms very comfortable food onsite excellent with healthy portions
Stayed 1 night in Sep 2021

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a beautiful location. The staff were exceptionally friendly and helpful and we felt welcome as soon as we entered the hotel. Very much look forward to visiting again.
Stayed 2 nights in Sep 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Alistair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have just spent two nights at the Coul House hotel with our friends and what a wonderful time we all had ! !The staff were so friendly and could not do enough for us ! Chris in particular was extremely helpful and professional . He gave us information. On walks and cycling in the area and was so pleasant serving drinks etc. The rooms were lovely and the food was fantastic with a good choice of dishes all beautifully presented !Breakfast was also most enjoyable with a really good choice . We enjoyed sitting on the lovely terrace overlooking the beautiful gardens at the back of the hotel . The weather was amazing and nothing was too much trouble for the staff . We can’t wait to go back!
Stayed 2 nights in Jun 2021
Response from Stuart on Jul 5, 2021
Thank you for your kind review, I am delighted you enjoyed you Coul House visit so much. I will pass on your comments to all concerned. We will look forward to being able to welcome you back to Coul House again when the time is right for you. Kind regards, Stuart

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a few nights in room 24, a superior double rooms with preferred view overlooking the back garden. Stuart and Susannah are running a fantastic establishment in a wonderful building and grounds (and fairy walk) filled with naturally friendly, capable and thoughtful staff. They met us upon our arrival and made us feel very welcome and looked after us during our entire stay. Their website does not overstate the claims, with excellent food and a wide range of drinks on offer. I proposed to my partner during the stay, we had a long day planned with an early start. They liaised with us and carefully prepared a tasty packed lunch and hot food upon our late arrival, along with celebratory drinks despite the kitchen being closed. Coul House really helped us mark this special occasion and we also thank Lara and Chris for their extra efforts in making it so. My only critique would be that some of the furnishings are a little dated and the rooms are on the smaller side. However the owners should be rightfully proud of the hotel and we look forward to returning.
Stayed 4 nights in Jun 2021
Response from Stuart on Jun 28, 2021
Thank you for your kindness, I am delighted you enjoyed your Coul House stay so much, you picked a lovey time of year to visit, the gardens are particularly spectacular this year. I will pass on your review to all of the staff and we will look forward to the opportunity to welcome you back again when the time is right for you. Kind regards, Stuart