Breakfast, lunch, dinner served; German cuisine, alfresco dining

Reviews of DEVA Hotel Alpenglück

3 out of 5
DEVA Hotel Alpenglück
Berchtesgadener Strasse 17, Schneizlreuth, BY

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 115 reviews" "
Rating 8 - Good. 48 out of 115 reviews" "
Rating 6 - Okay. 8 out of 115 reviews" "
Rating 4 - Poor. 2 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nico

Stayed 2 nights in Dec 2023
Response from DANKE on Jan 16, 2024
Lieber Nico,vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr, dass es Ihnen bei uns so gut gefallen hat. Herzliche Grüße vom gesamten Team!

10/10 Excellent

Shauna

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from MERCI on Oct 6, 2023
Lieber David,vielen Dank, dass Sie sich die Zeit für eine fantastische Bewertung genommen haben. Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen. Ihr Team DEVA Hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, there is no pool
Good hotel, good value, breakfast included. Reception is not manned all the time and there is no pool even though a pool is listed on hotels.com
Stayed 2 nights in Jul 2023
Response from Thanks on Jul 31, 2023
Thank you so much for your rating. We checked our settings to make sure there is no pool listed...Have a great day!We hope to see you soon.Your Team Hotel Alpenglueck

10/10 Excellent

gustav

Stayed 2 nights in Dec 2022

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picture perfect. Very nice staff, wonderful breakfast. Charming Alpine restaurant available onsite, and a beer vending machine for after hours. Wunderbar!
Stayed 1 night in Dec 2019

8/10 Good

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel bad restaurant
Very friendly place and great service with great hikes next door. Restaurant only sad thing.... Food was really bad, cheap ingredients, didn't taste anything, sprayed cream on top of icecream and really expensive. On the other hand there was a cute little place down the road with better price but foremost really tasty Austrian and German food.
Stayed 2 nights in Aug 2017

8/10 Good

JRT, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alpengluck
Room was very comfortable. Staff was extremely helpful and friendly.There was an issue with the information on the Hotels.com website. The website states that each room comes with a washer and dryer. Since we were going tobe in the middle of our vacation, we booked the hotel, so we could do laundry. When we got to the hotel we asked about the washer and dryer and were greeted with a blank stare. The information is not correct, and no washers and dryers exist. However, Daniel and Utte stepped up and had our clothes washed in the hotel's own laundry, at no charge. We were very appreciative. In fact Utte did the actual washing.The restaurant was good, but not great. My trout dinner contained a few bones, and my wife's goolash was tough, but tasty.Overall, a pleasant stay, which could have been upsetting, but the staff rescued us. By the way, Utte said she will get the information on the website fixed

8/10 Good

K, K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in the mountains
Beautiful place to stay and clean room. Used as a base to travel to Salzburg and mountain areas. A little remote so limited options for dinner, but found we were able to make do just fine.

10/10 Excellent

Alejandro, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Berchtesgaden
The staff is excellent and friendly. We arrived in the evening and had dinner on the terasse. The restaurant is good. The room was clean and spacious. There's attention to detail.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Mariana, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We head a great stay at this place and would return back any chance we have. We checked in very late but we asked if we can still get something to eat, the kitchen was closed but the lady put something together for us within few minutes. We couldn't have asked for a better place

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot in mountains near Berchtesgaden
Great spot to stay in the mountains on the way to Berchtesgaden. A beautiful setting and nice clean facility. But no elevator. Great breakfast. We had the best dinner meal of our two week trip at small restaurant across the street. A little out of the way but worth it for beautiful scenery.

10/10 Excellent

Shirley, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European vacation
Excellent, friendly staff ,, great breakfast

10/10 Excellent

Egon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
excellent location and the room and food were excellent. Only issue was the address which our GPS had a difficult time to find...we finally had to inquire at a private home to see if they knew where the hotel was located.

6/10 Okay

Europtripman, Utah

Disliked: Staff & service, property conditions & facilities
Quiet hotel but poor service.
This hotel has a good price and comfortable beds and is conveniently located to Salzburg and Berchtesgaden. Staff is kept at a minimum. You have to check in by 9 p.m., which became very stressful for us coming from Neuschwanstein Castle. We left in plenty of time after seeing the castle but rain and small country roads with heavy traffic delayed us far beyond what we thought. This was the only place I have stayed that had a check in deadline. We ended up arriving 7 minutes before the dead line and since it was pre-paid online we were stressed about that. The staff welcomed us at the deadline but soon afterward gave us a key, locked up and went home for the evening (they give you a key to get in and out). The computer at the computer station didn't work and our drain in the bathroom wouldn't drain and the floor flooded. There was no one to contact in the hotel until the next morning so we just dealt with it. The next morning we asked a staff member to fix the computer so we could get on the internet, but he couldn't fix it and just said sorry and walked away. Check out on our online paperwork was for 11 a.m. but at 10 a.m. maids were roughly knocking on our door and telling us check out was at 10 a.m. When we showed them the paperwork they yelled for a manager who apologized somewhat, but we still felt rushed out as the maids proceeded to sit on a couch outside our room and wait for us to leave. It is a beautiful little place in the country but the service needs help.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely maintained albeit a bit out of the way
This is a very nice place to stay with good German breakfasts (with an excellent variety of jams available). It is a bit out of the way for some things - but close to Salzburg and other local attractions. Just be aware that there is not a lot to do right in the little town of the hotel. The hotel is right along the highway and the road noise was a bit loud at first, but not enough to keep me up at night.

10/10 Excellent

U.S. Family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Eagle's Nest and Berchestgaden
When we arrived they put us in an overflow location which was an amazing Bavarian cottage with a beautiful balcony and a gorgeous mountain view and gardens. The owner didn't speak English but her hospitality said it all! Berchestgaden which was about a 30 minute gorgeous drive away. The second night we stayed in the main hotel. Room wasn't charming but was clean, quiet, and adequate. The restaurant was economical and very tasty. Highly recommend the local trout. The morning breakfast had something for everyone - Eggs, meats, cheeses, breads, even waffles and plenty of coffee. The staff made us feel very welcome and were very helpful with local information.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Getaway
The hotel was absolutely wonderful for a stay near Berchtesgaden! It is a 30 minutes drive to the city and to the national park but the location was really good for a quiet night. The staff was very friendly and most spoke a very good English. Overall this hotel was perfect for my one night stay with a complete bathroom in the room! I would recommend this hotel in a heartbeat!!

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Give it a miss, there are better nearby !
On arrival, there was a phone number to ring, and a female eventually arrived, showed you to your room, gave you a key, and that was the last you saw of her till next am. at breakfast ! no dinner available to purchase, or drinks to buy etc, We then had to ask for a second seat to sit on in the room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely first stop easily reached from Munich airport
We were met with a complimentary glass of wine. This was the first stop on our self-directed driving vacation in southern Germany, and we had been a little apprehensive about arriving tired and confused. No problem here, we felt right at home. The rooms were great and the Internet worked! We were even more happy because we also chose to eat at the hotel restaurant. The table servers were so charming, and the food was great. We just happened to arrive during the wild foods special week. And then we learned that we were staying in a historically significant building. For trip planning in the area, the tourist centre is just across the road. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

NN, Espoo, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gasthof on German Alpine road
Conveniently located small gasthaus with clean rooms, satellite TV and WLAN. Restaurant was also good and staff very friendly.

8/10 Good

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place with dining option. Very friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Klaudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein wunderschönes Wochenende im Deva Hotel Alpenglück, sehr freundliches Personal, die Zimmer (comfort plus) sauber und sehr geräumig, die Betten super bequem. Das Essen im Restaurant war ausgesprochen gut. Perfekt wäre ein kleiner Kühlschrank im Zimmer (Platz genug wäre). Man kann das Personal fragen, wenn man etwas zum kühlen hätte, aber das war uns für einen Schlummertrunk zu umständlich.
Stayed 2 nights in Jan 2024

10/10 Excellent

Markus

Stayed 1 night in Dec 2023
Response from MERCI on Jan 16, 2024
Lieber Markus,vielen Dank für Ihr Feedback. Besuchen Sie uns bald wieder!Ihr Team vom DEVA Hotel Alpenglück

10/10 Excellent

Nevena Petrova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel , 5 STERNE , WIR SIND SEHR ZUFRIEDEN
Stayed 3 nights in Nov 2023
Response from DANKE on Jan 16, 2024
Liebe Gäste, vielen Dank für Ihre 5* Bewertung. Das freut uns sehr und macht uns stolz :-)Ihr Team DEVA Hotel Alpenglück

10/10 Excellent

Patrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppenbra!
Stayed 1 night in Oct 2023
Response from Thanks on Oct 31, 2023
Dear Patrik, thank you for your feedback. We hope to welcome you soon again.

6/10 Okay

Esa

Travelled with family
Liked: Cleanliness
Location on the way
Easily located with parking on yard. Pls note that restaurant is closed Mon-Tue .
Stayed 1 night in Oct 2023
Response from MERCI on Oct 31, 2023
Dear Esa, thank you very much for your feedback. The closure of our restaurant on mondays and tuesdays is stated in the details. There is not much more we can do. We are sorry that you did not read it in advance. Your Team DEVA Hotels.

8/10 Good

Jessica

Travelled with family and small children
Liked: Staff & service, amenities
-
Stayed 1 night in Aug 2023
Response from DANKE on Oct 6, 2023
Liebe Jessicavielen Dank, dass Sie sich die Zeit für diese Bewertung genommen haben. Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen. Ihr Team DEVA Hotels

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Thank you on Oct 6, 2023
Liebe Miriam,vielen Dank für Ihr Feedback.Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen. Ihr Team DEVA Hotels

10/10 Excellent

Cathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft
Stayed 1 night in Jul 2023
Response from MERCI on Aug 18, 2023
Liebe Cathleen,vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass es Ihnen so gut gefallen hat.Bis hoffentlich ganz bald!Viele GrüßeIhr Team DEVA Hotels

10/10 Excellent

Sanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie en nette plek! Zijn hier geweest als tussenstop op weg naar Kroatie. Super schoon! Ruime kamer. Waren er met 2 volwassen en 2 kinderen, kids hadden een aparte slaapkamer. Personeel was super vriendelijl en behulpzaam. Goed ontbijt. Zeker een aanrader!
Stayed 1 night in Aug 2023
Response from Bedankt on Aug 10, 2023
Liebe Sanne,vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass es Ihnen bei uns so gut gefallen hat. Bis zum nächsten Mal & liebe Grüße!Ihr Team DEVA Hotels

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from MERCI on Aug 10, 2023
Lieber Patrick,vielen Dank für Ihre Bewertung & liebe Grüße.Ihr Team DEVA Hotels

10/10 Excellent

Nermina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Thank you on Jul 31, 2023
Dear Nermina,thank you so much for your feedback. We hope to see you soon again.Your Team Hotel Alpenglueck

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zum Wohlfühlen
Alles super, wir waren rundum zufrieden und werden wieder kommen 🙂
Stayed 2 nights in Mar 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert ny renoveret værelse
Skønt hotel med ny renoveret meget stort værelse samt bad Kan varmt anbefales
Stayed 1 night in Dec 2022

10/10 Excellent

Patrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Stefan

Stayed 1 night in Aug 2022

10/10 Excellent

Renaud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Séjour excellent dans cet hôtel de charme. Chambre irréprochable, service aux petits soins. Nous avons pu manger au restaurant de l’hôtel le soir. Cuisine locale délicieuse. Rien à dire, nous y retourneront !
Stayed 1 night in Aug 2022

10/10 Excellent

Jakob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute, neu ausgestattete Zimmer, extrem freundlicher und lustiger Wirt
Stayed 1 night in Aug 2022

8/10 Good

Dina, Neuenrade

Stayed 1 night in Jun 2022

10/10 Excellent

Zoltan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super. 👍
Stayed 1 night in Jan 2022

6/10 Okay

Niels

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2021
Response from Peter Lohmann on Aug 21, 2021
Lieber Niels, ohne ein feedback wissen wir leider nicht, was Ihnen bei uns nicht gefallen hat. Schade...

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2021
Response from Hotel und Restaurant Alpenglück on Jun 29, 2021
Vielen lieben Dank für die tolle Bewertung!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Prima locatie voor bijv. op doorreis, goede prijs-/kwaliteitsverhouding, attent personeel
Stayed 1 night in Mar 2020

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Robert jun.

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019