Interior
Check availability

Reviews of The Marshall House

3.5 out of 5
The Marshall House
123 East Broughton Street, Savannah, GA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 928 out of 1151 reviews" "
Rating 8 - Good. 154 out of 1151 reviews" "
Rating 6 - Okay. 41 out of 1151 reviews" "
Rating 4 - Poor. 20 out of 1151 reviews" "
Rating 2 - Terrible. 8 out of 1151 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, loved the free wine get togethers, great dining nxt door!
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Marshall House! From the historic vibes and southern hospitality, to the complimentary wine and cheese happy hour, to the comfy upgraded room - we loved it! So comfy, so casual and so convenient!
Stayed 1 night in Apr 2024

10/10 Excellent

Karen, North Baldwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at the Marshall. It was lovely and the staff were so helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and great value. The hotel has so much history.
Stayed 2 nights in Apr 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service
The free breakfast and HH was nice. They also gave us complimentary water. The location was also very good. But overall it was just too old of a property for me. The floor creaked very loudly in our room. The noise level in the hallway was a bit loud. And there is no where to put your makeup/toiletry bag down in the bathroom. No counter space whatsoever which I prefer to have. I loved Savannah and plan to return but I wouldn’t stay here again. Personal preference.
Stayed 2 nights in Apr 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is unbeatable. Nice and welcoming valet. Front desk nothing special. Room was terrific, though the a/c was like a freight train when it kicked on. Breakfast was good, not special. Newly renovated bathrooms were quite nice. I appreciated the historical vibe and original wood floors! Would return with slightly different expectations.
Stayed 1 night in Apr 2024

10/10 Excellent

JoAnn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Marshall House was extremely professional and helpful. The property is quaint and in a very walkable location. Free waters and nightly happy hours added to our enjoyment. We will be back.
Stayed 4 nights in Apr 2024

10/10 Excellent

Paulette

Had a wonderful stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory, Satellite Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel Very pleasant staff Wine and cheese every evening Enjoyed live music one night and Trivia night the second night
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert, Alexandria

Liked: Staff & service, property conditions & facilities
very cool place near great food
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the wine and cheese and entertainment. Matt Eckstein was terrific.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice historical property. Good breakfast. Good location.
Stayed 1 night in Mar 2024

8/10 Good

Michael, Gainesville,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property- built in 1851! They provided a wine social with live music. Nice touch! Unfortunately bed was uncomfortable and ac was so loud we had to turn it off.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old hotel, with a lovely lobby, high ceilings, and nice comfortable rooms. Every employee interaction was pleasant and professional. It's location makes everything in the historic district within 15 minutes walking distance. We used the balcony more than expected. There is plenty of street noise and the light over the bathroom sink is a bit dim.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Very centric, beautiful hotel!
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Travelled with group
The hotel was beautiful. The decor was perfect. The staff so friendly and helpful. I would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robyn

Stayed 4 nights in Dec 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location...
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient. Once I valet the car, I didn't need it again until the day I left. I would pick this hotel for my next visit to Savannah again and again.
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and included for free happy hour wine and cheese plus live music all included for free the only thing to complain about was the ac in are room was loud everything was clean and well kept and the staff could not have been better
Stayed 3 nights in Mar 2024

4/10 Poor

Katherine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator did not work all the time. I was on the 4th floor with my 80 year old mother who was stuck in her room. When we were in our room the TV was spotty or had no signal.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Savannah is a magically gorgeous town. The Marshall House is a walkable distance from everything you would love seeing. It has one of the best hotel breakfasts i have ever had. The staff a super friendly and helpful....the rooms are a step back in time...we loved our time there.
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historical hotel. Staff was friendly and helpful. Great location, everything we needed in walking distance.
Stayed 5 nights in Mar 2024

10/10 Excellent

Igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Nice neighborhood and staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful historic hotel right in the center of historic Savannah!! Such charm and character. The hotel is conveniently located to pretty much everything Savannah has to offer. It is close to the Riverwalk and many other attractions. The included breakfast every morning was a nice touch. The staff was always friendly and attentive. Can't wait to visit again. You will not regret staying here.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history of the Marshall House. Staff so helpful and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

LYNNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at the Marshall House. The entire staff were all wonderful. We especially liked the wine reception each night. What a treat after walking around Savannah all day! We definitely would stay again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenneth, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property. The room was a good size, had a safe for valuables. Loved that there was a free wine social hour daily, and had trivia games & musicians as well. The hotel's location was perfect...very walkable with great coffee shops, shopping and restaurants. When we return to Savannah, this is where we'll stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to access Downtown area and River St. Staff is amazing! Very responsive to requests.
Stayed 4 nights in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Mar 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, pillows were horrible, AC was hit and miss, no restaurant but very centrally located!
Stayed 4 nights in Mar 2024

10/10 Excellent

Cindy

Travelled with partner
It was in a great location for seeing the sights
Stayed 1 night in Mar 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Will be back.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely, quiet hotel right in the middle of the city. My daughter and I enjoyed 3 nights of a mother-daughter getaway and found this property to be ideal. We loved the delicious breakfast and wine/cheese at the end of the day. It was central to all of our destinations.
Stayed 3 nights in Mar 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Marshall House is a lovely property full of charm. The room was on the small size, but probably typical for when it was built. It was clean and comfortable and you could tell that it has been well maintained. The location is convenient for seeing all the good sites and for shopping. We stayed on the 4th floor and one night when it was windy and rainy, we could hear a constant banging that we realized was the flag hitting the flag pole. It wasn't an issue other than that rainy night. Breakfast isn't fancy but it was sufficient and tasty. Better than most places where breakfast is included. The staff we dealt with were all very nice. I would have given higher marks to the staff if it hadn't been for one incident. One afternoon, we were in our room relaxing and watching tv after sight seeing and the door to our room was opened. (we had forgotten to bolt it). It was quickly closed, once it was apparent that we were in the room. My husband went to look and see who it was and it appeared to be a maintenance man, who absolutely reeked of marijuana. As we hadn't called for anything, it made us wonder why he was coming into our room, especially because he didn't knock, which was a little unnerving. The bathtubs are charming and work well but not be the best for someone with mobility or balance issues.

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was wonderful option in the historic district.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smiling, happy staff! Great location and history!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathleen, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, building with historical decor while being comfortable. Very nice complimentary Happy Hour having wide selection of wines and cheeses with crackers along with a musician. Complimentary breakfast with servers offered as much as you wanted with a good choice of food. I would definitely staff again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained and charming older hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ron

Stayed 2 nights in Mar 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and friendliness of the staff were exceptional. The evening wine social with entertainment was an excellent amenity. All of that, coupled with the historic ambiance of the property and it's environs made our vacation memorable. I'm excited to go back!
Stayed 3 nights in Feb 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024