Exterior

Reviews of Super 8 by Wyndham Savannah

2 out of 5
Super 8 by Wyndham Savannah
387 Canebrake Rd, Savannah, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1051 reviews" "
Rating 8 - Good. 306 out of 1051 reviews" "
Rating 6 - Okay. 160 out of 1051 reviews" "
Rating 4 - Poor. 87 out of 1051 reviews" "
Rating 2 - Terrible. 49 out of 1051 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Billy

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Water pressure sucks. So weak most of the water dribbles down shower head. No plug for bathtub. Beading uncomfortable.
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Hello Billy, We're sorry to hear that you experienced challenges with the water pressure and bathtub amenities during your stay. Guest feedback like yours helps us to continually improve our services and facilities for future visits. Your comments have been shared with our team for their attention and consideration.

2/10 Terrible

Steven

Stayed 1 night in Apr 2024
Response from Manager on May 10, 2024
Hello Steven, We're sorry to hear you didn't fully enjoy your stay. We invite you to reach out to us directly with any feedback you'd like to share so we can address your concerns and improve our services for future guests.

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to highway. Affordable. Clean. OK breakfast.
Stayed 1 night in May 2024
Response from Manager on May 6, 2024
Hello Joan,We're glad to hear you found our hotel convenient and affordable, and that you enjoyed a clean stay. We appreciate your feedback on the breakfast and will take it into consideration for future improvements. Thank you for choosing to stay with us.

10/10 Excellent

Karelia

Stayed 1 night in May 2024
Response from Manager on May 6, 2024
Hello Karelia,We are delighted to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you need any assistance in the future.

8/10 Good

Olashile

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The duvet and the bed sheet smell old and not clean they need all new set of sheet and duvet
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Olashile,We appreciate your feedback and will share your comments with our housekeeping team for their review. Please feel free to reach out to our management team to discuss this matter further. Thank you for bringing this to our attention.

8/10 Good

patty

Travelled with partner
Liked: Staff & service, property conditions & facilities
it was hard to get in and out of the property and parking was limited. very busy noisy area I wasn't expecting and the room was not as nice as I expected it to be by the ratings and the description.
Stayed 1 night in May 2024
Response from Manager on May 4, 2024
Hello patty,We're sorry to hear about the challenges you faced during your stay. Our team values all feedback and will use this as an opportunity for improvement. Please feel free to reach out to our management team directly for any further concerns.

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly especially since we had our dogs. Everyone made us feel welcome and were nice to our pets!! Good place to stay with pets!!
Stayed 1 night in Feb 2024
Response from Manager on May 4, 2024
Hello Jill,We are pleased to hear that our friendly staff made you and your pets feel welcome during your stay with us. Providing a positive experience for all our guests, including furry ones, is important to us. Thank you for choosing us for your travel needs and we hope to welcome you back again soon.

2/10 Terrible

Charles, Southport

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We had reserved a room for two nights, as the hotel location was good - just off of Interstate 95 and only about 20 to 25 minutes to downtown Savannah; and the price seemed reasonable, and the reviews, for the most part seemed satisfactory. When we checked in and arrived in the room (second floor), there was a noticeable odor in the air. I don't know what it was; but it was kind of mildewy or musty or smoke from a kitchen. I could have tolerated it; but my wife who is mildly sensitive to mold immediately began wheezing. We requested another room (this one was on the first floor), and it was no better at all. The manager offered to spray the room with Fabreeze, but we just decided to move on. Not helping was that the interior hallways were really drab and dull. So we just left and altogether forfeited payment for the first night, and found a much better room right nearby for only a slightly higher price.
Stayed 2 nights in Apr 2024
Response from Manager on May 4, 2024
Hello Charles,We value your feedback and apologize for the inconvenience you experienced during your stay. Our team works hard to ensure a pleasant environment for all guests. We appreciate your understanding as we strive to address any concerns promptly. Your comments will be shared with the appropriate departments for further review. We hope this isolated incident will not deter you from considering us in the future.

8/10 Good

Anya, Davie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet. Nice free breakfast. Easy location, right off the highway.
Stayed 1 night in Apr 2024
Response from Manager on May 2, 2024
Hello Anya,We are delighted to hear that you enjoyed our clean and quiet accommodations, as well as our complimentary breakfast offerings. Our convenient location near the highway is something we take pride in. Thank you for sharing your positive experience with us.

10/10 Excellent

Bethany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the cleanliness. This hotel is also pet friendly.
Stayed 1 night in Apr 2024
Response from Manager on May 2, 2024
Hello Bethany,We are delighted to hear that you found the cleanliness of our hotel to your satisfaction. We strive to provide a welcoming environment for all our guests, including those with furry friends. Your feedback is greatly appreciated and we look forward to welcoming you back in the future.

10/10 Excellent

Claude Annia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 4 nights in Apr 2024
Response from Manager on May 2, 2024
Hello Claude Annia,We are delighted to hear that you enjoyed your stay with us! Your satisfaction is our top priority and we look forward to welcoming you back in the future for another wonderful experience.

8/10 Good

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ive had to stay in nearby Savannah-Midtown area many times, and had less than satisfactory experiences. The Midtown hotels are overpriced, terrible staff, and frankly dumps. Finally i found this Super 8 which is only 17 minutes down the 204 highway distance from Midtown. The Super 8 was clean, well run and economical. Some restaurants just 5 min away, and the hotel is right at the I-95 intersection, so you can quickly get on the 95 to get to downtown\historical Savannah or the airport if needed.
Stayed 2 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Richard,Thank you for taking the time to share your experience with us. We are pleased to hear that you found our hotel clean, well-run, and conveniently located near restaurants and major highways. Your comfort and convenience are our priorities, and we are glad to have met your expectations. Should you have any future stays in the area, we hope you choose to stay with us again.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a one night stay while traveling on but was a nice enough place. Clean. Nothing bad that I remember.
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Brenda,We're pleased to hear you enjoyed your stay and found our hotel clean. Thank you for sharing your positive feedback with us. Remember, should you have any concerns in the future, please don't hesitate to contact management directly for further assistance.

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a good price
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello Rebecca,We are delighted to hear that you found our hotel to be a good value. We strive to offer competitive rates without compromising on quality or service. Should you decide to stay with us again, we look forward to welcoming you back for another enjoyable stay.

8/10 Good

Myra

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The floor was so dirty!! The breakfast was the best on our travels ! Eggs/sausage /pancakes. Yummy
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello Myra, We appreciate you highlighting our delicious breakfast offerings. We kindly suggest contacting our management team to address any concerns about cleanliness further. Your feedback is invaluable in helping us improve our services for all guests.

4/10 Poor

Allison

Liked: Staff & service
Disliked: Amenities
Smelled like cigarettes. Gross.
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Allison, We're sorry to hear about your experience and appreciate your feedback on the smell in the room. Our team will look into this matter to ensure our rooms meet the expectations of all guests. If you have any further comments or concerns, please feel free to reach out to us.

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, seems good so far. Priced right.
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Sandy,We are glad to hear that you found our hotel's location convenient and pricing suitable for your stay. Your feedback is valuable to us, and we hope you had an enjoyable time during your visit. If there are any more comments you would like to share, please feel free to reach out to us directly.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here on a trip up the East Coast. We hit Savannah during Orange Crush weekend and were fortunate to find this economical, quiet, clean and convenient property. The hotel was nearly full but our room was very quiet and comfortable. Would stay again
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Brian,We're thrilled to hear you enjoyed your stay with us during such a lively weekend in Savannah! Our team works hard to ensure all our guests have a pleasant and comfortable experience. It's fantastic that you found your room to be quiet and comfortable despite the hotel being busy. We look forward to welcoming you back on your next trip up the East Coast.

10/10 Excellent

Lou Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Lou Anne,We are delighted to hear that you had a wonderful stay at our hotel. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Gail

Stayed 1 night in Apr 2024
Response from Manager on May 10, 2024
Hello Gail,We're thrilled to hear you had a fantastic experience during your stay with us. We hope to welcome you back soon for another excellent stay!

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Staff was friendly and helpful
Stayed 4 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello Frank,We appreciate your positive feedback regarding our breakfast offerings and team members' service. Our staff strives to provide a pleasant experience for all our guests. Should you have any further comments or suggestions, please feel free to contact us directly.

10/10 Excellent

Arleen, Atlanta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 6 days. The staff were nice. The breakfast was good and they had pancakes and Folgers coffee.
Stayed 4 nights in Apr 2024
Response from Manager on Apr 20, 2024
Hello Arleen,We are delighted to hear that you enjoyed your stay with us, especially the hospitality of our staff and breakfast offerings. Your feedback about the pancakes and Folgers coffee is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

Patti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good but run down and dirty
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Patti,We appreciate your feedback and apologize for any inconvenience caused during your stay. Rest assured we will address the concerns raised to enhance our guests' experience in the future.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful. Breakfast was more choices than I thought it would be. Eggs, Sausage, cereal, toast coffee juices plus
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Sandra,We're amped to hear that you found our staff helpful and enjoyed the variety of breakfast options available at our hotel. Our team strives to provide exceptional service to all our guests, and we're pleased to hear that we met your expectations during your stay. Your feedback is valuable to us as we continue to enhance our guests' experience.

10/10 Excellent

Danuta

Stayed 2 nights in Feb 2024
Response from Manager on May 8, 2024
Hello Danuta,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

4/10 Poor

norman

Travelled with partner
Disliked: Amenities, property conditions & facilities
You get what you pay for. Room was average. Pillows were tiny. Bathroom only provided one soap and one shampoo. TV remote worked only 3' from the tv. No channel guide - only on tv. Breakfast was minimal - only the basics.
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Hello norman, We appreciate you sharing your feedback with us. We take all guest comments seriously and will share your concerns with our team for future improvements. We strive to provide a comfortable stay for all our guests and regret any inconveniences you experienced during your visit.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and clean and convenient right off of 95
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Kimberly,We are pleased to hear that you found our hotel room spacious, clean, and conveniently located near the highway. Your feedback is greatly appreciated as we strive to ensure a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team.

4/10 Poor

Donald

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Low water pressure in shower and water was barely warm. Furniture stained and dirty. Vending machine improperly stocked and didn’t work correctly. Strobe light in the stairwell for days, clearly no one was interested in repairing it. Metal frame of bed would bang every time you moved and a/c was super loud. Will not return.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 16, 2024
Hello Donald, We apologize for the inconvenience you experienced during your stay. Your feedback is essential for our improvement. Please feel free to discuss your concerns with our management team directly. Thank you for bringing these matters to our attention.

6/10 Okay

Nenad

Stayed 1 night in Feb 2024
Response from Manager on Apr 16, 2024
Hello Nenad, We appreciate you choosing to stay with us. If there is anything specific you would like to share about your experience, please don't hesitate to contact us directly. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Bruce

Liked: Staff & service, property conditions & facilities
Everything that I would expect and a little bit more from a hotel with this rating
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Bruce,We are pleased to hear that you had a positive experience during your stay with us. Your feedback is valuable to us as we strive to exceed our guests' expectations. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We appreciate your support and hope to welcome you back in the future.

8/10 Good

Craig

Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Craig,We are delighted to hear that you had a pleasant stay with us! Please feel free to reach out to us directly if you have any feedback to share so we can continue to improve our services. Look forward to welcoming you back soon!

6/10 Okay

William

Travelled with partner
Liked: Cleanliness
Was clean but old. .
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello William, We appreciate your feedback on the cleanliness of our hotel. We strive to maintain high standards and consider all suggestions for improvement. Thank you for bringing this to our attention.

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello Anthony,We appreciate you taking the time to review your recent stay with us. If there were any specific areas where we can improve, please don't hesitate to contact us directly. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

CARRIE, Albany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello CARRIE,We are glad to hear that you found our hotel to be a good value for your money. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable stay.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello Thomas,We appreciate your feedback regarding the cleanliness of our hotel. Guest satisfaction is a top priority for us, and we will address this matter with our housekeeping team to ensure a consistently high standard. Thank you for bringing this to our attention, your input is valuable in helping us improve our services.

6/10 Okay

Dennis

Liked: Staff & service, property conditions & facilities
The air conditioning was very noisy.
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Dennis,We appreciate your feedback on the air conditioning and apologize for any inconvenience caused during your stay. Our maintenance team will look into this matter promptly to ensure our guests have a comfortable experience in the future. Thank you for bringing this to our attention.

6/10 Okay

Judith R

Liked: Staff & service
Could be cleaner
Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello Judith R,We appreciate your feedback and apologize for any inconvenience caused. Our housekeeping team has been notified to ensure higher standards of cleanliness moving forward. We hope to welcome you back for an improved experience.

8/10 Good

Caroline

Liked: Staff & service, property conditions & facilities
We stopped at this property on the way to Orlando. The beds were comfortable and the rooms are quiet. I did notice. There were some long hairs in the bathroom which were properly cleaned. Otherwise I would rate is higher. I definitely need to pay attention to cleaning in the bathrooms.
Stayed 1 night in Mar 2024
Response from Manager on Apr 5, 2024
Hello Caroline, Thank you for sharing your overall positive experience at our property and for mentioning the comfortable beds and quiet rooms. We appreciate your feedback regarding the bathroom cleanliness and will address this with our housekeeping team. Your comments are valuable to us as we continuously strive to improve our guest experience.

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night on way down to Miami and it was fine. Everything was clean and staff friendly. Wasn’t there that much to use facilities etc
Stayed 1 night in Mar 2024
Response from Manager on Apr 5, 2024
Hello Diane,We are joyful to hear that you found our hotel clean and our staff friendly during your stay. We regret that you didn't have the opportunity to fully utilize all our facilities. Should you find yourself in the area again, we encourage you to explore more of what our hotel has to offer.

10/10 Excellent

Drita

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on Apr 5, 2024
Hello Drita,We're delighted to hear that you had a wonderful stay with us! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great price and clean. Nothing fancy. Free breakfast in the morn was pretty standard. Some muffins, cereal, oatmeal, and a pancake maker. I booked the two queen upgraded room and thought it would be bigger and with a sitting area like the king upgraded room. It was bigger but there was no sitting area like the king version. Just a little recliner in the corner while the king version had a partial wall with a couch. That’s what I get for assuming but not a big deal. Showers were hot. Water pressure decent. It looked like someone had recently painted in the bathroom though. It was about a 8-10 min drive to the outlet malls. 20-25 mins to downtown Savannah. Decent restaurants around the area. A sonic right across the street if you just want a quick bite and a nice walk. Really my only complaint is that it was so noisy. I could hear every person walking down the hall, next door, downstairs, just echoed. Other than that for the price and cleanliness, it was a good stay.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Tina,Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel to be clean and offered a good value. We appreciate your detailed comments about the breakfast and room amenities. We apologize for any noise disturbances you experienced during your stay and will share your observations with our team for future improvements. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

carmen

Stayed 1 night in Mar 2024
Response from Manager on Apr 23, 2024
Hello carmen,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

4/10 Poor

Mary

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Apr 3, 2024
Hello Mary, We apologize if your experience did not meet your expectations. Please feel free to contact us directly to provide further details so we can address any concerns you may have. We value your feedback and strive to improve for all our guests' satisfaction.

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated, in need of repairs.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 31, 2024
Hello David,We appreciate your feedback and take all comments seriously to improve our property. Your concerns will be shared with our team for future enhancements. Thank you for bringing this to our attention.

2/10 Terrible

Zolboo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Zolboo, We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have so that we can address them accordingly.

8/10 Good

Steve

Liked: Cleanliness, staff & service
Good coffee
Stayed 3 nights in Mar 2024
Response from Manager on Mar 31, 2024
Hello Steve,We are pleased to hear that you enjoyed our coffee during your stay. Our team takes pride in offering quality beverages to our guests. If you have any other feedback or suggestions, please feel free to reach out to us.

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness
Place was nice and affordable
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello John,We're delighted to hear you found our hotel to be a nice and affordable choice for your stay. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to reach out to management. Thank you for choosing to stay with us.

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Terence,We're thrilled you had a pleasant stay with us! Should you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for an even more enjoyable experience.

6/10 Okay

Shari

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The property was clean, but it was very dated. There were holes in the blanket. There weren’t enough towels to take the dirty towels from my room and leave clean ones. They had to wait till they wash them. All of the furnishings had stains on them definitely needs a major update, but the staff was friendly and at least the rooms were clean.
Stayed 4 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Shari, Thank you for sharing your feedback with us. We appreciate your kind words about our staff and cleanliness standards. We have noted your comments regarding the dated decor and linen issues to improve our services. We value your input and will consider your suggestions for future enhancements.

6/10 Okay

Alison

Liked: Cleanliness
Disliked: Amenities
We were disappointed with this hotel for the price we paid. It does give off a seedy kind of vibe. A fresh coat of paint and a welcoming smile at check in can go a long way! Breakfast also has lots of room for improvement. Even some whole grain bread and peanut butter would have a big improvement! And fruit!
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Alison, We appreciate your feedback and apologize for any inconvenience experienced during your stay. The hotel constantly aims to enhance guest experience through various improvements. Your comments on the ambiance, service, and breakfast options will be shared with the appropriate departments. We value your input as it helps us to better meet our guests' expectations for future visits.