All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Better than expected!!! So clean! Staff very friendly!
Julie
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Julie,We are thrilled to hear that you enjoyed your stay and found our hotel to be clean with friendly staff. Your feedback is truly appreciated. Thank you for choosing our hotel for your accommodation needs.
In a good area close to outlet and close to a lot food places
Annette
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Annette,We are glad to hear you found our hotel located in a convenient area with easy access to nearby outlets and various dining options. It's fantastic you were able to explore the surroundings easily. Should you choose to stay with us again, we hope you'll have an even more enjoyable experience.
6/10 Okay
Gordon
Travelled with partner
Apr 15, 2024
Country Inn and Suites continues to disappoint.
At one time I looked forward to staying at a CI&S.
Sure of a clean modern hotel. No longer.
Gordon
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello Gordon, We're sorry to hear about your recent experience with us. We value your feedback and will share it with our team for improvement. Rest assured, we aspire to provide a positive stay for all our guests in the future.
8/10 Good
Robert
Travelled with partner
Apr 13, 2024
Liked: Property conditions & facilities
Convenient
Robert
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Robert,We appreciate your feedback on our hotel's convenient location. We hope you had a pleasant stay and we look forward to welcoming you back in the future.
Hello John,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please feel free to share them with us directly so we can continue to improve our services.
Hello Chris,We are elated to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back again soon for another exceptional stay!
Hello Ruth,We are delighted to hear that you had a positive experience with our team members during your stay. Your kind words will be shared with our staff as encouragement. Thank you for choosing our hotel, and we hope to welcome you back in the future.
Staff were very friendly and helpful
Room was clean
Graham
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Graham,We're delighted to hear you found our staff friendly and helpful during your stay. It's great to know that you found your room clean as well. Should you have any future inquiries or require further assistance, please don't hesitate to reach out to us.
10/10 Excellent
Frank
Travelled with partner
Apr 6, 2024
Liked: Cleanliness, staff & service, amenities
Good service and comfortable beds
Frank
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Frank,We are delighted to hear that you found our service to be up to your standards and that you enjoyed the comfort of our beds. We strive to provide a relaxing and pleasant stay for all our guests. Your feedback is appreciated, and we hope to welcome you back in the future.
8/10 Good
LaVon
Travelled with family and small children
Apr 6, 2024
Liked: Amenities
Nice property and lovely staff.
LaVon
Stayed 2 nights in Apr 2024
Response from Manager on Apr 9, 2024
Hello LaVon,Thank you for highlighting our lovely staff and property. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.
Absolutely enjoyed my stay, from check-in staff to cleaning staff - they were Very accommodating
John
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello John,We appreciate your kind words about our team members and are thrilled to hear that you enjoyed your stay with us. Providing excellent service is our top priority. Your feedback will be shared with the team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Nice place to stay as it is close to the airport and they have a free shuttle.
Ann Marie
Stayed 1 night in Mar 2024
Response from Manager on Apr 5, 2024
Hello Ann Marie,We're delighted to hear you found our hotel convenient for your travels with our airport proximity and complimentary shuttle service. If there's anything else we can assist you with, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
10/10 Excellent
Paul
Business traveller
Mar 29, 2024
Liked: Cleanliness, staff & service, amenities
Minutes from the airport reasonable pricing
Paul
Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Paul,We appreciate your feedback on our convenient location near the airport and competitive pricing. Should you have any further comments or concerns, please don't hesitate to reach out to our management team directly.
6/10 Okay
John
Mar 27, 2024
John
Stayed 1 night in Mar 2024
Response from Manager on Apr 18, 2024
Hello John, We appreciate you choosing to stay with us. Should you have any feedback to share from your experience, we encourage you to reach out to us directly. We strive to continuously improve for our guests' satisfaction.
Hello Lisa,We appreciate your feedback regarding your room and will share it with our team for review and improvements. Should you have any further comments or concerns, please feel free to contact our management directly. We hope to have the opportunity to welcome you back in the future.
I was awakening by loud noisy people putting down floor tile 6 am in the morning & wouldn't even allow late checkout ! And the boxes of tile pieces in the hallway very unsafe !
michelle
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello michelle, We apologize for any inconvenience caused by the noise disturbance during your stay. Guests are expected to conduct their activities within the designated hours. Your safety is of utmost importance to us, and we will address the matter internally. For any concerns, please reach out to our management team directly. Thank you for bringing this to our attention.
Hello nathaniel,We are delighted to hear that you had a wonderful stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience at our hotel!
Hello Katherine,We're thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay.
8/10 Good
Alexandra
Travelled with partner
Mar 18, 2024
Liked: Cleanliness, staff & service, amenities
Pool was in need of maintenance
Alexandra
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Alexandra, We appreciate your feedback regarding the pool and will address this with our maintenance team for further improvements in the future. Thank you for sharing your experience with us.
Big Room I especially liked the bathroom: toilet right next to the shower which h ad grab bars to slide open the doors.
Anthony
Stayed 3 nights in Mar 2024
Response from Manager on Mar 17, 2024
Hello Anthony,Thank you for sharing your positive feedback! We're pleased to hear you enjoyed the spacious room and the layout of the bathroom. Our team always aims to provide a comfortable and convenient stay for all our guests.
10/10 Excellent
Dawn
Mar 11, 2024
Dawn
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Dawn,We are delighted to hear that you had an excellent stay at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon for another fantastic experience!
Hello Dawn,We're delighted to hear that you found our location quiet and convenient during your stay. Our goal is to provide a peaceful environment and easy access for our guests. If you have any further feedback or assistance needed, please feel free to reach out to our management team directly.
8/10 Good
Janice, Smyrna
Travelled with family
Feb 26, 2024
Liked: Staff & service, amenities
The pool was bone-chilling cold!!
Janice
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Janice, We appreciate your feedback and apologize for any discomfort you experienced. Our team will look into this matter to ensure a more enjoyable experience for our future guests. Thank you for bringing this to our attention.
8/10 Good
Josue
Feb 20, 2024
Josue
Stayed 2 nights in Feb 2024
Response from Manager on Feb 22, 2024
Hello Josue, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
The room was spacious and I loved the shower. So much room. Nice hot water. And I loved not having to step into a bathtub. The staff were super friendly and the bed was pretty comfortable. We ended up staying there the whole week. Worked perfect.
Pam
Stayed 2 nights in Feb 2024
Response from Manager on Feb 14, 2024
Hello Pam, Thank you for your positive review! We're delighted to hear that you enjoyed the spacious room, the shower, and the friendly staff during your week-long stay. We strive to provide a comfortable experience for all our guests. We hope to welcome you back soon for another great stay!
Hello Bradford,Thank you for taking the time to share your experience with us! We are delighted to hear that you had a great stay at our hotel. We strive to provide exceptional service and ensure that our guests have a wonderful time. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable visit.
Wonderful big room. Modern. Unfortunately noisy, Oldside people, people in the hall and slamming doors between 4:30 to 5:30 AM.
Victoria
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Victoria,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We appreciate your kind words about our spacious and modern rooms. We apologize for any inconvenience caused by noise disturbances during your stay. We strive to provide a peaceful environment for our guests but unfortunately, we cannot control the behavior of other guests. We hope you will consider staying with us again in the future.
10/10 Excellent
Robert
Feb 8, 2024
Property was clean and was easy to get to. Enjoyed our 1 night stay there. Would stay there again.
Robert
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Robert,Thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you found our property clean and easily accessible. It's wonderful to know that you enjoyed your one-night stay, and we would be thrilled to welcome you back again in the future.
Everything was perfect until we went take showers and no hot water. Let wayer run on full hot for several minutes. No hot water. Sad.
James
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello James, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered with the hot water during your stay. Our team will investigate the issue to ensure it does not happen in the future. We appreciate your feedback and hope to welcome you back for a flawless stay in the future.
Hello Peter,Thank you for choosing to spend your time with us. We appreciate your positive feedback and are thrilled to hear that you had a great experience during your stay. We hope to welcome you back again in the future for another memorable stay.
8/10 Good
Jerry
Feb 1, 2024
Jerry
Stayed 2 nights in Jan 2024
Response from Manager on Mar 22, 2024
Hello Jerry, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
Hello Connie,We appreciate your kind words about our friendly and helpful staff. Providing exceptional service is our top priority, and we're delighted to hear that we met your expectations. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable stay.
Young man at front desk made sure our stay was pleasant
Ziaire
Stayed 2 nights in Jan 2024
Response from Manager on Jan 30, 2024
Hello Ziaire,Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words about our young man at the front desk who ensured your stay was pleasant. We strive to provide excellent service to all our guests, and we are delighted to hear that we succeeded during your visit. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.
The room accommodations were very nice well put together
Randy
Stayed 1 night in Nov 2023
Response from Manager on Jan 26, 2024
Hello Randy,Thank you for your kind feedback on our well-put-together room accommodations. We take pride in providing a pleasant stay for our guests and are delighted that you found our accommodations to be enjoyable. We appreciate your positive review and hope to welcome you back in the future for another great experience.
8/10 Good
NANCY, Mineral Point
Travelled with partner
Jan 24, 2024
Liked: Staff & service, amenities
Close to airport and shuttle.
Hot Tub was not at all hot.
NANCY
Response from Manager on Jan 25, 2024
Hello NANCY, Thank you for choosing our hotel, and for sharing your feedback. We appreciate your comments regarding the temperature of our hot tub, and apologize for any inconvenience caused. Our team will investigate this matter further to ensure that it is addressed. We hope that this will not deter you from staying with us again in the future.
Hello Darin,Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed your experience, especially our breakfast. We appreciate your feedback and hope to welcome you back again in the future.
8/10 Good
NANCY, Mineral Point
Travelled with partner
Jan 17, 2024
Liked: Cleanliness, staff & service
Staff is helpful. Shuttle to/from airport.
HVAC problematic. Hot Tub was warm but not hot.
NANCY
Stayed 1 night in Jan 2024
Response from Manager on Jan 18, 2024
Hello NANCY, Thank you for your feedback regarding our helpful staff and airport shuttle service. We appreciate your kind words. Regarding the HVAC and hot tub, we apologize for any inconvenience caused. We have taken note of your comments and have shared it with our maintenance team for further evaluation. Your feedback is valuable to us as we continually strive to improve our facilities.
Hello Joe,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
8/10 Good
William
Travelled with family
Jan 11, 2024
Liked: Amenities
Very clean rooms with nice furnishings.
Short stay but convenient to the airport
William
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello William,Thank you for your feedback! We appreciate your compliments on our clean rooms and nice furnishings. It's great to hear that our location near the airport was convenient for your short stay. We hope to welcome you back in the future for another pleasant experience.
Hello Nicholas,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
10/10 Excellent
Sequetta
Jan 9, 2024
Sequetta
Stayed 1 night in Jan 2024
Response from Manager on Jan 29, 2024
Hello Sequetta,Thank you for choosing to stay at our hotel! We are thrilled to hear that you had a wonderful experience during your stay. We strive to provide exceptional service and a comfortable environment for all of our guests. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to reach out to us. We hope to welcome you back in the future!
6/10 Okay
Hannah
Jan 7, 2024
Hannah
Stayed 2 nights in Jan 2024
Response from Manager on Jan 28, 2024
Hello Hannah,We appreciate you taking the time to rate our hotel and share your experience. If there is anything specific you would like to share regarding your stay, we encourage you to reach out to us directly. We value your feedback as it helps us improve our services. Thank you for choosing our hotel, we hope to have the opportunity to welcome you back in the future.
Just an overnight stay close to the airport for an early morning departure. Price wasn’t outrageous so will stay again if we get another early morning flight. Staff was very friendly.
Verified traveller
Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Dear Guest,Thank you for choosing our hotel for your overnight stay. We're thrilled to hear that you found our staff to be friendly. We appreciate your positive feedback and look forward to welcoming you back in the future for another convenient stay before your early morning flight.
Hello James,We are thrilled to hear that you had a wonderful stay at our hotel! It's always rewarding to know that our guests had a great experience. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back in the future for another outstanding stay!
Hello George,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any additional feedback or if there is anything else we can assist you with, please feel free to reach out to us directly. We hope to welcome you back in the future for another exceptional stay.
10/10 Excellent
Katherine
Jan 4, 2024
Liked: Staff & service
Great breakfast: waffles, eggs, sausage, cereal, etc. New renocatuons
Katherine
Stayed 2 nights in Jan 2024
Response from Manager on Jan 9, 2024
Hello Katherine,Thank you for taking the time to share your feedback regarding our breakfast options. We're glad to hear that you enjoyed the variety of choices available to start your day. We also appreciate your mention of our renovations, as we strive to continually improve our facilities for our guests' comfort. If you have any further comments or suggestions, please feel free to contact our management team directly.
Hello RICK,Thank you for choosing our hotel for your stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value our guests' opinions and would love to hear from you.
8/10 Good
Alex
Jan 3, 2024
Alex
Stayed 4 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello Alex,Thank you for choosing our hotel for your stay! We appreciate your rating and hope you had a great experience overall. If you have any specific feedback or suggestions, we would love to hear from you. Please don't hesitate to reach out to us directly. We hope to welcome you back soon!
10/10 Excellent
roni, Pleasureville
Jan 2, 2024
roni
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello roni,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to know that you had a great experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!