Reception

Reviews of Budget Host Crestview Inn

2.5 out of 5
Budget Host Crestview Inn
1200 Ashmun St, Sault Ste. Marie, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 349 reviews" "
Rating 8 - Good. 126 out of 349 reviews" "
Rating 6 - Okay. 39 out of 349 reviews" "
Rating 4 - Poor. 9 out of 349 reviews" "
Rating 2 - Terrible. 3 out of 349 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tony on Nov 6, 2023
Thank You for being our guest. We hope to see you UP our way again sometime soon.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from tony on Oct 24, 2023
Thank You! times 10!

8/10 Good

LeeAnn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from tony on Oct 14, 2023
Thank You very much for being our guest! We cordially invite you back the next time you get UP this far north. Happy trails.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so clean! Cheaper than options with more amenities that we weren't interested in anyway. Loved having fresh coffee available all the time, the view is beautiful, and it's an easy walk into town. Room was much more spacious than I expected, and there was a nice little table with chairs that was great for dining. I'll have to bring my dog next time I stay here!
Stayed 2 nights in Oct 2023
Response from Tony on Oct 9, 2023
Thank You very much for being our guests. And thank you for the super review. We look forward to your next visit! Be sure and let us know if you are bringing your dog,and we'll be sure to set you up with a pet friendly room.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tony on Oct 6, 2023
Thank You times 10! Come see us again soon.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2023
Response from Tony on Sep 17, 2023
Thank You! Please be our guest again soon!

10/10 Excellent

Florence

Travelled with family
Liked: Property conditions & facilities
Comfy
Charming place to spend the night-comfy and clean
Stayed 1 night in Aug 2023
Response from Tony on Aug 22, 2023
Thank You for being our guest. We are so happy to hear you enjoyed your recent stay with us. Hope to see you UP our way again sometime soon!

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well taking care of for the age of the motel. Front desk clerk was extremely polite and so very helpful!! Would definitely stay here again. Thanks for a great stay.
Stayed 2 nights in Aug 2023
Response from Tony on Aug 14, 2023
Thank You for being our guest! And thank you very much for your comments. We are glad to hear you enjoyed your stay with us and we invite you back next time you are UP our way.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tony on Jul 21, 2023
Thank You, thankyou, thankyou!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Tony on Jul 1, 2023
Thank you very much for being our guest. We hope to see you UP our way again in the near future. Wishing you safe travels until we meet again.

8/10 Good

Mariflor

Stayed 1 night in Jun 2023
Response from Tony on Jul 14, 2023
Thank You for being our guest! We hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Favorite place to stay in the Soo! Always friendly and clean.
Stayed 2 nights in Mar 2023
Response from Tony on Mar 31, 2023
Thank You! We really appreciate your comments and your patronage. Hope to see you again soon!

10/10 Excellent

Douglas

Stayed 1 night in Mar 2023
Response from Tony on Mar 28, 2023
Thank You! Thank You!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always very clean and comfy. Quiet and dog friendly.
Stayed 2 nights in Feb 2023
Response from Tony on Mar 7, 2023
Thank You for your candid review. We really appreciate you being our guests. Hoping to see you again soon!

8/10 Good

Brittney

Stayed 3 nights in Feb 2023
Response from Tony on Feb 22, 2023
Thank You for being our guest. We hope to see you UP our way again sometime soon!

2/10 Terrible

Sherri

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was good. The room was clean, although there was an odor that I couldn't identify - just old, maybe. I would not stay here again, based mostly on the fact that there are NO IN-ROOM COFFEEMAKERS and NO MICROWAVES! The owner nicely said there was coffee available 24-7 and 2 microwaves - HOWEVER, they are located in another room that is located about halfway between all of the rooms -- these are outside entry doors. So to get coffee in the morning, one must go outside and walk however far it is necessary to get to this room with coffee and microwaves. This is Northern Michigan. It's cold in the winter. It was 19 one morning (with a windchill of 11). My husband got dressed and walked to the coffee room. The parking lot had a lot of ice and snow on it. When he returned, the door was opened, of course, letting in cold air. It is not a good situation and is not very user-friendly to those who stay there. The bathroom was extremely basic. Extremely. The shower door was flimsy and barely wide enough to accommodate a medium-sized person. We paid at least $20 more, per night, than friends who stayed in another place where they had in-room coffeemakers and microwaves and a basic continental breakfast. The owner was pleasant, but this place just needs to be updated with basic amenities.
Stayed 2 nights in Feb 2023
Response from Tony on Feb 15, 2023
Thank You for being our guests. We are glad to hear you found us to be clean and friendly as advertised. While we do appreciate your feedback, we are very sorry to hear we fell so short of your expectations. Winters this far north ARE very cold and very long. We do keep the sidewalks clear of ice, however, an ice free parking lot is just not practical UP here. We invite you to be our guests again some time in the summer. Safe travels!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Tony on Nov 6, 2023
Thank You for being our guest. We are glad to see you enjoyed your stay at our place and we invite you to visit us again soon. Happy trails.

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic motel,small bathrooms,but clean quiet,and convenient.
Stayed 2 nights in Jan 2023
Response from Tony on Feb 2, 2023
Thank You for being our guest! We hope to see youi UP our way again soon.

10/10 Excellent

Susan

Stayed 2 nights in Jan 2023
Response from Tony on Nov 6, 2023
Thank You X10 for being our guest. And Thank You for giving us a great review score too. We look forward to serving you again next time you get this far north.

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to down town, Budget Host is a safe and clean option to stay at SSM. Husband and wife owners are welcoming, care about each guest, and genuinely want your stay to be the best. Old school motel!
Stayed 1 night in Jan 2023
Response from Tony on Jan 27, 2023
Thank you very much for being our guest and taking the time to say such nice things about us. We really appreciate it and hope you will come UP and visit again soon!

10/10 Excellent

ronald

Stayed 1 night in Jan 2023
Response from Tony on Jan 8, 2023
Thank You very much for being our guest. And thank you even more for the great review. Come see us again soon!

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Older establishment but they make up for it with friendly, old fashioned customer service. Comfortable bed, hot shower and well heated. Parking lot and sidewalks were cleared of snow and salted. 24 hr customer care center with snacks, microwave ovens and free hot beverages. A hidden gem!
Response from Tony on Dec 16, 2022
Thank You for being our guest and taking the time to say such nice things about us. We like our customers to feel appreciated...because YOU ARE! Hope to see you UP our way again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
The owner Marsha was a very accommodating lady. Allowed early checkin for me. Unfortunately the coffee maker onsite was flashing a E30 code so i was unable to have my morning coffee. Would highly recommend and will stay again!
Stayed 1 night in Nov 2022
Response from Tony on Nov 25, 2022
Thank You for being our guest. We sincerely appreciate your business and your candid review. Please accept our apologies for the coffee malfunction. We look forward to seeing you the next time you get this far north!

10/10 Excellent

Bo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was welcoming and accommodating. When I asked for a room close to the sidewalk to make it easier to walk our dog, she gave us a free room-upgrade. (Note: this was in mid-October so the motel wasn't full.) She also made a good recommendation on a restaurant. Despite being on a busy street, the our room was very quiet. It was clean and comfortable as well.
Stayed 1 night in Oct 2022
Response from tony on Oct 18, 2022
Thank You for the great review. We are so glad to hear you enjoyed our hospitality and we look forward to your next trip UP our way.

10/10 Excellent

Curtis

Stayed 1 night in Oct 2022
Response from Tony on Oct 18, 2022
Thank You very much for being our guest! Hope to see you again soon.

10/10 Excellent

Harold

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Staff was very friendly and helpful. Room was very clean and comfortable.
Stayed 2 nights in Sep 2022
Response from Tony on Oct 3, 2022
Thank You for being our guest!

8/10 Good

Michael

Stayed 1 night in Sep 2022
Response from Tony on Sep 25, 2022
Thank You for being our guest. Please come again!

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tony and Martha are so kind and accommodating in ever way. Wonderful location to everything, walking distance to down town ans the soo locks. Minutes from big stores. Highly recommend!!
Stayed 3 nights in Sep 2022
Response from Tony on Sep 6, 2022
Thanks so much for the kudos. We are so glad to hear you enjoyed your visit and we invite you to be our guest again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from tony on Sep 6, 2022
Thank You.... times 10!

10/10 Excellent

Donald, MUSKEGON

Liked: Cleanliness, staff & service, amenities
Older motel but has been kept up well and updated. Comfortable beds, all rooms on ground level and “Tank” the bl lab welcomes you with a smile. Plenty of outlets for all your recharging needs
Stayed 3 nights in Sep 2022
Response from Tony on Sep 6, 2022
Thank You for being our guest. We sincerely appreciate your great review . See you next time!

6/10 Okay

Frankie

Liked: Cleanliness, staff & service
I didn't like that the internet didn't work and I was close to the office. I had better service in a cabin in the woods. I also didn't like that I had to get dressed to go use the microwave, since it was in a separate building and not in the room; same with coffee.
Stayed 1 night in Sep 2022
Response from Tony on Sep 5, 2022
Thank You for being our guest. We sincerely appreciate your business and your feedback. Sorry to hear we fell a bit short. Looks like it's time to upgrade our wireless system, yet again. Safe travels!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Check in was a breeze and the lady was super nice. The room was very clean and the bed was comfortable. Short drive to restaurants and downtown. Room to park a truck and trailer!
Stayed 2 nights in Sep 2022
Response from tony on Sep 5, 2022
We are glad to see our place was a good fit for you guys and we invite you to be our guests again sometime soon. Safe travels!

8/10 Good

Jack

Stayed 1 night in Aug 2022
Response from Tony on Sep 2, 2022
Thank You for being our guest. You are welcome here anytime. Hoping to see you again soon!

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to area activities Very well kept up property considering age of building. All staff friendly and willing to talk
Stayed 1 night in Aug 2022
Response from Tony on Sep 2, 2022
Thanks for being our guest. We are glad to see you had a good stay. Hoping to see you again next time you get UP this way.

10/10 Excellent

Deborah

Stayed 3 nights in Aug 2022
Response from tony on Sep 1, 2022
Thank You! We really appreciate the great review. Come see us again soon!

10/10 Excellent

Doris

Stayed 1 night in Aug 2022
Response from Tony on Aug 29, 2022
We are so glad to hear you enjoyed your stay with us. Thanks for the great review!! We invite you to be our guest again soon!

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners/staff are friendly. Room was clean. Second year staying here and got the same room. Thought was cool. Will be back next year
Stayed 1 night in Aug 2022
Response from Tony on Aug 28, 2022
Thank You for being our guest again. Nothing makes us feel better about our efforts than a satisfied customer that keeps coming back. See you next year! (but why wait 'till then?) You are welcome here anytime!

10/10 Excellent

Lindsey

Liked: Staff & service, amenities, property conditions & facilities
Nice and simple to get to. Would recommend.
Stayed 2 nights in Aug 2022
Response from tony on Aug 28, 2022
Thank You for recommending us. We sincerely appreciate it. See you next time!

10/10 Excellent

Kenneth

Stayed 5 nights in Aug 2022
Response from Tony on Aug 28, 2022
Thank You very much for being our guest and thanks heaps for the great review score. Hope to see you again soon!

10/10 Excellent

Heidi

Stayed 1 night in Aug 2022
Response from Tony on Aug 26, 2022
Thank You! Thankyouverymuch!!!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2022
Response from Tony on Nov 25, 2022
Thank You very much for being our guest this summer. We really appreciate the great review to and we invite you to stay with us again the next time you get UP our way.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay.
Stayed 4 nights in Aug 2022
Response from tony on Aug 21, 2022
Thank You very much for being our guest and for the great kudos. See you next time!

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in, parking space for truck and boat
Stayed 1 night in Aug 2022
Response from Tony on Aug 19, 2022
Thank You for being our guest. We have had UP to 27 boats in here at one time. It was pretty tight, but we can accommodate a few boats and trailers most anytime. Stop in again!

8/10 Good

Victoria

Travelled with family
Liked: Staff & service, amenities
The staff exceptionally friendly and helpful! Rooms very clean with unique layout. The 12 inch step to get into room was a challenge for my wheelchair bound son.
Stayed 1 night in Aug 2022
Response from Tony on Aug 17, 2022
Thank You for being our guests. Sorry for the inconvenience.

10/10 Excellent

Edward

Stayed 2 nights in Aug 2022
Response from Tony on Aug 16, 2022
Thank You... times 10!

10/10 Excellent

Bruce

Stayed 2 nights in Aug 2022
Response from Tony on Aug 16, 2022
Thank You for being our guest !!!!!

10/10 Excellent

Linda

Stayed 1 night in Aug 2022
Response from tony on Aug 7, 2022
Thank You times 10!!!

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soo trip
Clean comfortable room with basic amenities. Good value for price
Stayed 2 nights in Aug 2022
Response from Tony on Aug 6, 2022
Thank You very much for the great review. Glad to hear you were comfortable at our place. A good value is what we strive to offer our customers. We hope you will be our guest again sometime soon!

10/10 Excellent

john

Stayed 3 nights in Jul 2022
Response from Tony on Nov 25, 2022
Thank You for being our guest this summer. We are so glad to see you enjoyed your stay with us and we invite you to stop in again the next time you are in our neck of the woods.

10/10 Excellent

Bing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and nice and near to Soo lock.
Stayed 2 nights in Jul 2022
Response from tony on Jul 31, 2022
Clean IS our #1 TOP priority. Nice, is how we treat everyone. And our location IS tuff to beat. Thank You very much for being our guest. And Thanks so much for the great review. Hoping to see yous guys again soon!