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Reviews of Comfort Suites Saskatoon

2.5 out of 5
Comfort Suites Saskatoon
203 Bill Hunter Ave, Saskatoon, SK

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1002 reviews" "
Rating 8 - Good. 320 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nels

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

K C

Good size room
Stayed 2 nights in May 2024

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly place to stay. Bed was super comfy and rooms was spacious.
Stayed 2 nights in May 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the room layout with partItion between beds and sitting area ! Gives the feeling of separation like a suite
Stayed 1 night in May 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great. Nice pool and hot tub. Room is very nice
Stayed 1 night in May 2024

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really good hotel....
Stayed 1 night in May 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout was great and the rooms were very clean and comfortable. Staff was very nice and accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean. I stay here often. One of my favorites
Stayed 1 night in May 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very comfy beds. Loved that the king room has a couch. We appreciate a room that we can open our window.
Stayed 1 night in May 2024

8/10 Good

Madeleine

Travelled with family
Liked: Staff & service, amenities
Close to Yellowhead
Stayed 1 night in May 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2024

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for where we needed to be
Stayed 2 nights in May 2024

10/10 Excellent

Danae

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel The pool is perfect for the kids Not overcrowded and the staff turned on the slide for us. I also love the Lemon water and coffee bar
Stayed 1 night in May 2024

10/10 Excellent

jeff

Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool and water slide. Room very clean and well maintained. Hotel in perfect location. We definitely will return. Best hotel in Saskatchewan!
Stayed 1 night in Apr 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient if you’re going to Sasktel center. Staff was incredible and went above and beyond for me. Hottub wasn’t that hot and the breakfast was mediocre. No bacon and OJ tasted like water.
Stayed 1 night in Apr 2024

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. The continental breakfast was good. But the cleaning staff didn't attempt to come and clean our room or check to see if we needed any clean towels or if we wanted our room cleaned.
Stayed 2 nights in Apr 2024
Response from Sean Peterson - General Manager on Apr 22, 2024
Thank you for your score and review Betty. I have spoken to our team and made them aware of the issues and steps to be taken to improve on our part.

10/10 Excellent

Lee

Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very clean hotel. Staff is friendly. Perfect location for sporting and concert events. The only thing I would say is the continental breakfast was not very good. The eggs were like water. But the hotel overall is very nice.
Stayed 1 night in Apr 2024
Response from Sean Peterson - General Manager on Apr 17, 2024
Hello Karen, and thank you for the 5 STAR Rating. We will make sure our team is following all proper food preparation procedures so that all of our breakfast offerings are up to, and exceeding standard.

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Great stay- from Wpg. Mom and daughter trip. Nothing negative to stay but the hairdryer is a cheap little guy.
Stayed 1 night in Apr 2024
Response from Sean Peterson - General Manager on Apr 17, 2024
Thank you for the 5 STAR Rating Marion. We are glad you enjoyed your stay (we will look into other options when we look at replacing hair dryers).

6/10 Okay

Aron

The pool water needs to be changed
Stayed 1 night in Apr 2024
Response from Sean Peterson - General Manager on Apr 22, 2024
We will look into any water quality issues in the pool during you stay with us.

10/10 Excellent

Alison R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sean Peterson - General Manager on Apr 17, 2024
Thank you for the 5 STAR Rating Alison! We appreciate it!

8/10 Good

LORETTA L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool
Stayed 2 nights in Apr 2024
Response from Sean Peterson - General Manager on Apr 17, 2024
Thank you for the 4 STAR Rating, Loretta!

8/10 Good

Stephanie

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Sean Peterson - General Manager on Apr 17, 2024
Thank you for your rating!

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the hotel is walking distance to SaskTel Centre.
Stayed 1 night in Apr 2024
Response from Sean Peterson - General Manager on Apr 17, 2024
Thank you for the 5 STAR Rating Alix. We hope to see you again!

8/10 Good

Sean

Awesome stay! 3 min walk to blades game, good pool and waterslide for the kids
Stayed 1 night in Apr 2024
Response from Sean Peterson - General Manager on Apr 17, 2024
Hi Sean, and thank you for the rating!

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sasktel Centre, walking distance.
Stayed 1 night in Apr 2024
Response from Sean Peterson - General Manager on Apr 17, 2024
Thank you for the 5 STAR Ranking, Alix!

10/10 Excellent

Candace

Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2024
Response from Sean Peterson - General Manager on Apr 5, 2024
Hello Andrea, and thank you for the 5 STAR Rating!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The room has enough for a family, with the pullout couch plus 2 queen beds. The swimming area was lovely and enjoyed very much by the children.
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Apr 5, 2024
Hello Natalie. Thank you for the 5 STAR Rating. We are happy you enjoyed your stay and had fun at the hotel.

10/10 Excellent

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, very close and accessible to Sasktel centre
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Apr 5, 2024
Hello Kendra, and thank you for the 5 STAR Rating on your stay. Hope to see you again!

8/10 Good

Belal

Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Apr 22, 2024
Thank you for the rating on your stay with us.

8/10 Good

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean location for training I was attending,decent hot breakfast.
Stayed 3 nights in Mar 2024
Response from Sean Peterson - General Manager on Apr 1, 2024
Thank you for the rating and comments. We hope to see you again. Until them travel safe!

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sean Peterson - General Manager on Apr 1, 2024
Thank you for the 5 STAR Review. We hope to see you again.

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 26, 2024
Hello Tracy, and thank you for the Rating. We hope to see you again.

10/10 Excellent

Shanelle

Liked: Property conditions & facilities
Big
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 26, 2024
Hello Shanelle, and thank you for the 5 STAR Rating!

6/10 Okay

Brayden

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
This hotel is on the edge of the city, which unfortunately means that there isn’t much around it the bathroom in my original room had a visual, bacteria and a red stain on the shower curtain I brought it up to the staff and they moved me rooms within 10 minutes overall it was a decent stay, but things definitely could happen better
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 20, 2024
Hello Brayden, I am glad our team were able to correct the issue quickly for you and get you into a new room. We hope that this will not keep you from staying with us again.

10/10 Excellent

Jennifer, Spirit River

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean Outdoor semi lot is loud
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 20, 2024
Hello Jennifer, and thank you for the 5 STAR Rating! We are glad you enjoyed your stay with us.

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 20, 2024
Hello Rob, and thank you for the 5 STAR Rating!

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comforter on one of the beds was stained with ink
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 20, 2024
Hello Kyle and thank you for your review and rating. We are sorry that our team neglected to replace the comforter in the room before you checked in. We hope that will not keep you from staying with us again. Until then, travel safe!

2/10 Terrible

Shelley

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived at 4 pm to check in. We were told our room wasn’t ready?? Pardon me? Booked this last September. No one notified us by email or text that our room wasn’t ready. We’re told they’d call us when room was ready, they never did. We waited until 5:20 with a hungry 6 yr old and approached the front desk AGAIN, wanting an approximate time. Girl gave us a key and said you are in room 422.. really?? And when were you going to let us know? Grandson had no time to swim, we had no time to eat or shower before getting to the concert , such a disappointment
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 11, 2024
I am sorry that your were one of the handful rooms that we were not able to check in until later in the day. We try our best to get all rooms available by 4pm, but do not always succeed due to a number of reasons. I do hope that you were able to take advantage of our pool area in the morning before you checked out and you do afford us another chance to earn your travel trust. Until then, travel safe!

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to sasktel centre
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 11, 2024
Hello Nicole and thank you for the 5 STAR Rating! We hope to see you again. Until then, travel safe!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will definitely stay again. Loved the pool area and the beds and pillows were perfect! Lobby, elevator and pool corners and ledges could use a little better cleaning. But room was spotless!!
Stayed 2 nights in Mar 2024
Response from Sean Peterson - General Manager on Mar 11, 2024
Hello Mary, and thank you for the 5 STAR Review! We are glad you enjoyed your stay with us. Until we see you again, travel safe!

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good other than when we got there they did not have my reservation. They told me that Expedia had cancelled my reservation? They were able to get us in a different room thank goodness as we were there for a concert.
Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 20, 2024
Hello Michelle, and thank you for your review. I am glad our team were able to find a space for you that night and hope you stay with us again. Until then, travel safe!

10/10 Excellent

Rachael

Stayed 1 night in Mar 2024
Response from Sean Peterson - General Manager on Mar 26, 2024
Hello Rachael, and thank you for the 5 STAR Rating! We hope to see you again.

6/10 Okay

Carolyne

Travelled with partner
Disliked: Amenities, property conditions & facilities
This used to be a great hotel to stay in but it is getting run down. We were unable to control the heat in our room. Front desk called a couple of times, room temp was 17 degrees and only able to get to 18 degrees before we checked out. Air conditioner/heater was unplugged when we got there, found it wasn't working. Ground level, very noisy.
Response from Sean Peterson - General Manager on Mar 11, 2024
Hello Carolyne. We are sorry that everything was not up to par in your room and we have looked into the situation to make sure everything is working properly now. Thank you for bringing it to our attention.

10/10 Excellent

Melinda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent...very friendly...easy access to hwy 1..will definitely stay here again
Stayed 1 night in Feb 2024
Response from Sean Peterson - General Manager on Mar 11, 2024
Hello Melinda and thank you for your kind words and 5 STAR Rating! We would enjoy having you visit us again the next time you are in town. Until; then, no matter where you travel, travel safe!